| GRI Indicators |
| A Leader on Corporate Citizenship |
| Uncompromising Integrity |
| Values |
| Policies |
| Sustainability Strategy |
| Philanthropy |
| 1. STRATEGY AND ANALYSIS |
| 1.1 |
Strategy and Analysis Statement |
| 1.2 |
Description of key impacts, risks and opportunities |
| 2. ORGANIZATIONAL PROFILE |
| 2.1 |
Name of the Organization |
| 2.2 |
Primary brands, products, and/or services |
| 2.3 |
Operational structure of the organization, including main divisions,
operating companies, subsidiaries, and joint ventures |
| 2.4 |
Location of Organization's headquarters |
| 2.5 |
Number of countries where the organization operates, and names
of countries with either major operations or that are specifically
relevant to the sustainability issues covered in the report |
| 2.6 |
Nature of ownership and legal form |
| 2.7 |
Markets served (including geographic breakdown, sectors served,
and types of customers/beneficiaries) |
| 2.8 |
Scale of the reporting organization |
| 2.9 |
Significant changes during the reporting period regarding size,
structure, or ownership |
| 2.10 |
Awards received in the reporting period |
| 3. REPORT PARAMETERS |
| 3.1 |
Reporting period for information provided |
| 3.2 |
Date of most recent previous report |
| 3.3 |
Reporting cycle (annual, biennial, etc) |
| 3.4 |
Contact point for questions regarding the report or it
contents |
| 3.5 |
Process for defining report content |
| 3.6 |
Boundary of the report (e.g., countries, divisions, subsidiaries,
leased facilities, joint ventures, suppliers) |
| 3.7 |
State any specific limitations on the scope or boundary of the
report |
| 3.8 |
Basis for reporting on joint ventures, subsidiaries, leased facilities,
outsourced operations, and other entities that can significantly
affect comparability from period to period and/or between
organizations |
| 3.9 |
Data measurement techniques and the bases of calculations,
including assumptions and techniques underlying estimations
applied to the compilation of the Indicators and other information
in the report |
| 3.10 |
Explanation of the effect of any re-statements of information
provided in earlier reports, and the reasons for such re-statement
(e.g., mergers/acquisitions, change of base years/periods, nature
of business, measurement methods) |
| 3.11 |
Significant changes from previous reporting periods in the scope,
boundary, or measurement methods applied in the report |
| 3.12 |
Table identifying the location of the Standard Disclosures in the
report |
| 3.13 |
Policy and current practice with regard to seeking external
assurance for the report |
| 4. GOVERNANCE, COMMITMENTS AND ENGAGEMENT |
| 4.1 |
Governance structure of the organization, including committees
under the highest governance body responsible for specific
tasks, such as setting strategy or organizational oversight |
| 4.2 |
Indication of whether Chair of the highest governance body
is also an executive officer |
| 4.3 |
For organizations that have a unitary board structure,
state the number and gender of members of the highest
governance body that are independent and/or nonexecutive
members |
| 4.4 |
Mechanisms for shareholders and employees to provide
recommendations or direction to the highest
governance body |
| 4.5 |
Linkage between compensation for members of the highest
governance body, senior managers, and executives (including
departure arrangements), and the organization's performance
(including social and environmental performance) |
| 4.6 |
Process in place for the Board to ensure conflicts of interest
are avoided |
| 4.7 |
Process for determining the composition, qualifications, and
expertise of the members of the highest governance body
and its committees, including any consideration of gender
and other indicators of diversity |
| 4.8 |
Internally developed statements of mission or values, codes of
conduct, and principles relevant to economic, environmental, and
social performance and the status of their implementation |
| 4.9 |
Procedures of the highest governance body for overseeing
the organization's identification and management of
economic, environmental, and social performance,
including relevant risks and opportunities, and adherence or
compliance with internationally agreed standards, codes of
conduct, and principles. |
| 4.10 |
Processes for evaluating the highest governance body's
own performance, particularly with respect to economic,
environmental, and social performance |
| 4.11 |
Explanation of whether and how the precautionary approach or
principle is addressed by the organization |
| 4.12 |
External economic, environmental, and social charters,
principles, or other initiatives or other initiatives to which
the organization subscribe or endorses |
| 4.13 |
Memberships in associations |
| 4.14 |
List of stakeholders groups engaged by the organization |
| 4.15 |
Basis for identification and selection of stakeholders with whom
to engage |
| 4.16 |
Approaches to stakeholder engagement, including frequency of
engagement by type and by stakeholder group |
| 4.17 |
Key topics and concerns that have been raised through
stakeholder engagement, and how the organization has responded
to these concerns, including through its reporting |
| 5. ECONOMIC PERFORMANCE INDICATORS |
| DMA |
EC Disclosures on Management Approach |
| EC1 |
Direct economic value generated and distributed, including
revenues, operating costs, employee compensation, donations and
other community investments, retained earnings, and payments to
capital providers and governments |
| EC2 |
Financial implications and other risks and opportunities for the
organization's activities due to climate change |
| EC3 |
Coverage of the organization's defined benefit plan obligations. |
| EC4 |
Significant financial assistance received from government. |
| EC5 |
Range of ratios of standard entry level wage by gender compared
to local minimum wage at significant locations of operation |
| EC6 |
Policy, practices, and proportion of spending on locally-based
suppliers at significant locations of operation |
| EC7 |
Procedures for local hiring and proportion of senior management
hired from the local community at significant locations of
operation |
| EC8 |
Development and impact of infrastructure investments and
services provided primarily for public benefit through commercial,
in-kind, or pro bono engagement |
| EC9 |
Understanding and describing significant indirect economic
impacts, including the extent of impacts |
| 6. ENVIRONMENTAL PERFORMANCE INDICATORS |
| DMA |
Disclosure on Management Approach |
| EN3 |
Direct energy consumption by primary energy source |
| EN4 |
Indirect energy consumption by primary source |
| EN5 |
Energy saved due to conservation and efficiency improvements. |
| EN6 |
Initiatives to provide energy-efficient or renewable
energy-based products and services, and reductions in energy
requirements as a result of these initiatives |
| EN7 |
Initiatives to reduce indirect energy consumption and
reductions achieved |
| EN8 |
Total water withdrawal by source. |
| EN9 |
Water sources significantly affected by withdrawal of water |
| EN10 |
Percentage and total volume of water recycled and reused. |
| EN16 |
Total direct and indirect greenhouse gas emissions by weight |
| EN17 |
Other relevant indirect greenhouse gas emissions by weight |
| EN18 |
Initiatives to reduce greenhouse gas emissions and reductions
achieved |
| EN21 |
Total water discharge by quality and destination. |
| EN22 |
Total weight of waste by type and disposal method |
| EN23 |
Total number and volume of significant spills |
| EN24 |
Weight of transported, imported, exported, or treated waste
deemed hazardous under the terms of the Basel Convention
Annex I, II, III, and VIII, and percentage of transported waste
shipped internationally |
| EN25 |
Identity, size, protected status, and biodiversity value of
water bodies and related habitats significantly affected by
the reporting organization's discharges of water and runoff |
| EN26 |
Initiatives to mitigate environmental impacts of products and
services, and extent of impact mitigation |
| EN27 |
Percentage of products sold and their packaging materials that
are reclaimed by category |
| 7. LABOR
PRACTICES AND DECENT WORK PERFORMANCE INDICATORS |
| DMA |
Disclosure on Management Approach LA |
| LA1 |
Total workforce by employment type, employment contract, and region
broken down by gender |
| LA2 |
Total number and rate of new employee hires and employee turnover by age group, gender,
and region. |
| LA3 |
Benefits provided to full-time employees that are not provided
to temporary or part-time employees, by major operations |
| LA5 |
Minimum notice period(s) regarding significant operational
changes, including whether it is specified in collective
agreements. |
| LA6 |
Percentage of total workforce represented in formal joint
management-worker health and safety committees that help monitor
and advise on occupational health and safety programs |
| LA7 |
Rates of injury, occupational diseases, lost days, and
absenteeism, and number of work-related fatalities by region and
gender |
| LA8 |
Education, training, counseling, prevention, and risk-control
programs in place to assist workforce members, their families,
or community members regarding serious diseases |
| LA9 |
Health and safety topics covered in formal agreements with trade
unions |
| LA10 |
Average hours of training per year per employee by employee
category. |
| LA11 |
Programs for skills management and lifelong learning learning that
support the continued employability of employees and assist
them in managing career endings |
| LA12 |
Percentage of employees receiving regular performance and career
development reviews by gender |
| LA13 |
Composition of governance bodies and breakdown of employees per
category according to gender, age group, minority group
membership, and other indicators of diversity |
| LA14 |
Ratio of basic salary and remuneration of women to men by
employee category, by significant locations of operation |
| LA15 |
Return to work and retention rates after parental leave, by
gender |
| 8. HUMAN
RIGHTS PERFORMANCE INDICATORS |
| DMA HR |
Disclosure on Management Approach HR |
| HR2 |
Percentage of significant suppliers, contractors, and other
business partners that have undergone human rights screening and
actions taken |
| HR3 |
Total hours of employee training on policies and procedures
concerning aspects of human rights that are relevant to
operations, including the percentage of employees trained |
| HR4 |
Total number of incidents of discrimination and corrective
actions taken |
| HR5 |
Operations and significant suppliers identified in which the
right to exercise freedom of association and collective
bargaining may be at significant risk, and actions taken to
support these rights |
| HR6 |
Operations and significant suppliers identified as having
significant risk for incidents of child labor, and measures
taken to contribute to the elimination of child labor |
| HR7 |
Operations and significant suppliers identified as having
significant risk for incidents of forced or compulsory labor,
and measures to contribute to the elimination of all forms of
forced or compulsory labor |
| HR10 |
Percentage and total number of operations that have been subject
to human rights reviews and/or impact assessments |
| HR11 |
Number of grievances related to human rights filed,
addressed, and resolved through formal
grievance mechanisms |
| 9. SOCIETY
PERFORMANCE INDICATORS |
| DMA SO |
Disclosure on Management Approach SO |
| SO1 |
Percentage of operations with implemented local
community engagement, impact assessments, and
development programs |
| SO2 |
Percentage and total number of business units analyzed for risks
related to corruption |
| SO3 |
Percentage of employees trained in organization's anticorruption
policies and procedures |
| SO4 |
Actions taken in response to incidents of corruption |
| SO5 |
Public policy positions and participation in public policy
development and lobbying |
| SO6 |
Total value of financial and in-kind contributions to political
parties, politicians, and related institutions by country |
| SO7 |
Total number of legal actions for anti-competitive behavior,
anti-trust, and monopoly practices and their outcomes |
| SO7 |
Monetary value of significant fines and total number of
non-monetary sanctions for non-compliance with laws
and regulations |
| 10. PRODUCT
RESPONSIBILITY PERFORMANCE INDICATORS |
| DMA PR |
Disclosure on Management Approach PR |
| PR1 |
Life cycle stages in which health and safety impacts of
products and services are assessed for improvement and
percentage of significant products and services categories
subject to procedures |
| PR2 |
Total number of incidents of non-compliance with regulations and
voluntary codes concerning health and safety impacts and
services during their life cycle by type of outcomes |
| PR3 |
Type of product and service information required by procedures
and percentage of significant products and services subject to
such information requirements |
| PR4 |
Total number of incidents of non-compliance with regulations and
voluntary codes concerning product and service information and
labeling, by type of outcomes |
| PR5 |
Practices related to customer satisfaction, including results
of surveys measuring customer satisfaction |
| PR6 |
Program for adherence to laws, standards, and voluntary codes
related to marketing communications, including advertising,
promotion and sponsorship |
| PR7 |
Total number of incidents of non-compliance with regulations and
voluntary codes concerning marketing communications, including
advertising, promotion and sponsorship by type of outcomes |
| PR8 |
Total number of substantial complaints regarding breaches of
customer privacy and losses of data |
| PR9 |
Monetary value of significant fines for non-compliance with laws
and regulations concerning the provision and use of products and
services |
