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FAQ: Shipping scripts not showing up in worklist Script dropdown menu

What are possible causes of shipping scripts not showing up in worklist Script dropdown menu?


With this problem, the user attempts to select one of the shipping worklist scripts in the Script dropdown in the Select Script dialog (available from the Worklist Run Parameters dialog). Instead of seeing a selecting of the shipping scripts:


They have nothing in the Script dialog.

The problem is usually caused by using non-US English settings for MS Windows. The configuration files for the shipping scripts is kept in the folder D:\MassHunter\Scripts\Acq\Config\enu\MH_Acq_Scripts. Because this folder specifies US English (enu), the MassHunter is unable to find it if another language setting is used.