Agilent's Privacy Notice provides information about how we collect and use your personal data

At Agilent, we recognize the importance of data protection and privacy.

Agilent InfinityLab preparative LC columns
 



Image DescriptionWho We Are

Agilent Technologies, Inc. values your privacy and the protection of your Personal Data. This Privacy Notice (“Notice”) explains how Agilent Technologies, and our affiliates process information collected from or about you (“Personal Data”). Agilent has multiple legal entities in different jurisdictions that are responsible for the Personal Data they process, and we process Personal Data in accordance with applicable laws.



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Agilent's Privacy PrinciplesAgilent's Privacy Principles

Agilent bases our privacy practices on accepted principles of privacy and data protection. These principles include:



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Agilent's Privacy PrinciplesThe Purpose and Reach of this Privacy Notice

This Notice describes the types of Personal Data that Agilent may collect or process, how we may use and disclose that Personal Data, and how you may exercise any rights you may have regarding our processing of your Personal Data.

This Notice applies to Personal Data collected or processed by us online (through websites, applications, email, interactions with you on social media and otherwise) (“Online Services”); when we provide products or services to your doctor, hospital, medical treatment or commercial laboratory, or other healthcare provider (collectively, “Healthcare Organization,” which refers both to the Healthcare Provider institution, organization, or company, and individuals employed by or working for or with such organization “Healthcare Professionals”); when we process health information and in connection with adverse events, complaints, and reports; when we process information regarding transfers of value to you as a Healthcare Professional to satisfy regulatory reporting obligations we are subject to; when we process information in other situations where you interact with us, including but not limited to interacting with or visiting our sites and offices or our events (e.g., tradeshows, virtual events, and conferences) (such products, services, Online Services, and other systems collectively, the “Products and Services”); when we process your data as an employee of a company for which we provide Products or Services, or collaborate to develop or sell such Products or Services; when we process your data as an employee of a company from which we procure products or services; when we process your Personal Data as a prospective employee of Agilent; or anywhere this Notice is posted or referenced. This Notice also applies to Personal Data that is collected or processed when you interact with us in person, by telephone, or by mail.

Agilent may have other unique privacy notices that apply to certain specific situations, including informed consent forms for use in research. To the extent you were provided with a different privacy notice or policy and those policies or notices apply, those policies or notices will govern our interactions with you, not this one.

If you provide us with Personal Data of anyone other than yourself (such as a patient or family member), please note that you are responsible for complying with all applicable privacy and data protection laws prior to providing that information to Agilent (including obtaining consent, if required).

Please review this Notice carefully. To the extent permitted by applicable law, by providing us your Personal Data or otherwise interacting with us, you are agreeing to this Notice.

The Agilent subsidiary or affiliate with whom you, your employer, your Healthcare Organization, or your patient is interacting or who owns and operates the Product or Service is, where applicable, the entity responsible for the collection and use of your Personal Data (known in some jurisdictions as the “data controller”).

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Information CollectedInformation Collected

 

What is Personal Data?

  • Personal Data” is any information—as electronically or otherwise recorded—that can be used to identify a person or that we can link directly to an individual, such as name, address, email address or telephone number. Personal Data in some jurisdictions can include information that indirectly identifies a person, such as a unique number assigned to a patient by a Healthcare Organization or a clinical trial participant, even absent other identifying information.
  • Personal Data may include information considered sensitive in some jurisdictions, such as biometric information, genetic information, medical and health information, financial account information, geolocation, ethnic or racial origin, information concerning your sex life or your sexual orientation, and other information. Please note that, for patients, as described below, we may receive information about you from Healthcare Professionals or Healthcare Organizations involved in your treatment, or others, when legally permitted.
  • We will process any Personal Data we collect in accordance with applicable law and as described in this Notice (unless, as explained above, a separate policy or notice governs). In some circumstances, if you do not provide us with your Personal Data, certain Products and Services may be unavailable to you.
Below is a high-level summary of the types of Personal Data we may collect from you. Following that high-level summary is additional detail and information on how we collect, process, and use Personal Data and the potential recipients of your Personal Data, and how we have done so in the preceding 12 months. Some jurisdictions require us to state the legal bases for processing your Personal Data, which are included below, but please note that not all jurisdictions may recognize all legal bases.


Identity and contact information Other personal information Visual and audio information Technical Information Information regarding your treatment or participation in medical research Commercial and financial information Professional and educational information Anonymized/ de-identified data
This may include name, email, phone number, etc. This may include age, gender, date of birth, etc. This may include still images, video, call recordings, etc. This may include Internet Protocol (IP) address, browser, device type, geolocation data (e.g. country) etc. This may include de-identified blood and tissue samples, treatment date, etc. This may include request documentation, financial transaction history, etc. This may include job title or position, employer, etc Data for which your individual personal characteristics have been removed****
Users of Online Services, Visitors to Our Websites and Physical Locations, and Senders of Inquiries X X X X X X
Patients X X X X X X
Clinical Study Participants and Candidates X X X
Healthcare Professionals X X X X X X
Clinical Investigators and Members of Investigator Teams X X X X X X
Employment, Internship and Apprenticeship Candidates X X X X X
Business Partners and Their Employees, Agents, and Contractors X X X X X X
Attendees and Participants at Events, Including Virtual Events X X X X X X
Children


We may process your Personal Data when you: (1) visit our websites and our physical locations; (2) submit inquiries to us both online (e.g., via email, social media) or offline (e.g., by written letters); (3) sign up for our newsletters or other informational or marketing materials; and/or (4) register for, visit, or use our online Products and Services.

Identity and contact information, such as:
  • first and last name
  • email address
  • postal address
  • phone number
  • username and password
Other personal information, such as:
  • age
  • gender
  • confirmation of COVID-19 vaccination status where required by applicable law when you visit us
Visual and audio information, such as:
  • still images
  • video (including via CCTV)
  • recordings of your calls with our customer service representatives
Technical Information, such as:
  • Internet Protocol (IP) addresses (which may identify your general geographic location or company)
  • browser type and browser language
  • device type
  • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
  • date and time you use our Products and Services
  • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
  • activity on our Products and Services and referring websites or applications
  • data collected from cookies or other similar technologies (please click Cookie Settings in our Cookie Banner for more information or to adjust your settings)
  • geolocation information
Anonymized / De-identified Data:
  • Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws


  • you directly
  • your devices
  • our security systems (including CCTV)
  • third parties
  • to provide you with our Products and Services, including providing quotes, proposals, demonstrations, and generating contracts
  • to communicate with you (about your inquiry or quote request)
  • to direct you to the appropriate customer service/chat agent
  • to administer our relationship with your organization
  • to send you updates
  • to identify and authenticate you
  • to customize content for you
  • to deliver relevant content to you
  • to detect security incidents
  • to protect against malicious or illegal activity
  • to ensure the appropriate use of our Products and Services
  • to improve our Products and Services
  • to determine eligibility for certain Products and Services
  • to provide user forums to discuss our Products and Services
  • to facilitate conferences
  • for short-term, transient use
  • for administrative purposes
  • for internal reporting and statistics
  • for marketing, customer insight, internal research, brand management, and development
  • to conduct troubleshooting, data analysis, testing, research, statistical and survey analysis of our Online Services
  • for quality assurance and to assist in training and development of our representatives
  • to comply with applicable regulations
  • to comply with applicable regulations related to the COVID-19 pandemic, we may be required to verify your COVID-19 vaccination status when visiting one of Agilent’s sites
  • for the purposes of our legitimate interests
  • in preparation for or to perform a contract with you
  • in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law
  • to comply with legal obligations that apply to us
  • Agilent, our affiliates, subsidiaries, and related companies
  • partners that assist us in providing the Products or Services or help us improve our marketing or administration
  • In limited circumstances, recipients may include, (1) in the event of a sale, assignment, or transfer, to the buyer, assignee, or transferee; and (2) government or regulatory officials, law enforcement, courts, public authorities, or others when permitted by this Notice or required by law.

We may process your Personal Data when you are the existing or prospective patient of a Healthcare Organization who is an Agilent customer.

Identity and contact information, such as:
  • first and last name
  • email address
  • postal address
  • phone number
  • username and password
Other personal information, such as:
  • age
  • gender
  • disability
  • date of birth
Technical Information, such as:
  • Internet Protocol (IP) addresses (which may identify your general geographic location or company)
  • browser type and browser language
  • device type
  • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
  • date and time you use our Products and Services
  • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
  • activity on our Products and Services and referring websites or applications
  • data collected from cookies or other similar technologies (please click Cookie Settings in our Cookie Banner for more information or to adjust your settings)
  • geolocation information
Information regarding your treatment or participation in medical research, such as:
  • date of birth
  • sex/gender
  • genetic information
  • blood and tissue samples
  • identification of pathologies/diseases
  • areas of interest in medical research
  • treatment dates
  • medical history and treatment information
  • patient-reported outcome measures (e.g., responses to questionnaires and surveys)
  • X-rays, magnetic resonance imaging, and medical scans
  • user activity
  • therapy completion and use details
  • communications with your Healthcare Organization or the Sponsors of the Clinical Study
Anonymized / De-identified Data:
  • Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws. This includes in the United States the removal of identifiers from protected health information required under the Health Insurance Portability and Accountability Act (“HIPAA”), 45 CFR § 164.514(b)(2), for such data to be considered deidentified. In the course of research, study doctors and authorized personnel may still have access to named subject records collected for such research.


  • you directly
  • your Healthcare Organization
  • Healthcare Professionals involved in your treatment
  • your devices if you visit our website or otherwise interact with us Online
  • our business partners and other third parties
  • to provide your Healthcare Organization with our Products and Services, including providing quotes, proposals, demonstrations, and generating contracts
  • to provide services or products to the Sponsors of the Clinical Study, Clinical Trial or other Medical Research you are participating in
  • to detect security incidents
  • to protect against malicious or illegal activity
  • to ensure the appropriate use of our Products and Services
  • to improve our Products and Services
  • to determine eligibility for certain Products
  • for short-term, transient use
  • for administrative purposes
  • for internal reporting and statistics
  • for quality assurance
  • to comply with applicable regulations
  • for the purposes of our legitimate interests
  • for the purposes of medical diagnosis and the provision of healthcare and treatment
  • in the public interest
  • to comply with a legal obligation
  • in preparation for or to perform a contract
  • to protect vital interests
  • to ensure high standards of quality and safety of healthcare and medical devices
  • in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law Who receives the data?
  • Agilent, our affiliates, subsidiaries, and related companies
  • Healthcare Organizations or Healthcare Professionals involved in your treatment.
  • Sponsors of the Clinical Study, Clinical Trial or other Medical Research you are participating in partners that assist us in providing the Products or Services or help us improve our marketing or administration
  • In limited circumstances, recipients may include, (1) in the event of a sale, assignment, or transfer, to the buyer, assignee, or transferee; and (2) government or regulatory officials, law enforcement, courts, public authorities, or others when permitted by this Notice or required by law.

We may process your Personal Data when you participate in a Clinical Study sponsored by a Business Partner to Agilent (e.g. a pharmaceutical company developing therapeutics). If you are a clinical study participant, you will receive a separate privacy notice from the Sponsor of that study. That privacy notice (and not this Notice) governs our use of Personal Data in the context of Clinical Studies.

We may process your Personal Data when you have been determined to be a potential candidate for clinical studies sponsored by a Business Partner to Agilent (e.g. a pharmaceutical company developing therapeutics). If you are involved in clinical studies, clinical trials or other medical research, you should receive a separate privacy notice from the Sponsor and/or Investigators of that study. That privacy notice (and not this Notice) governs our use of Personal Data.

Other personal information, such as:
  • age
  • gender
  • disability
  • date of birth
Technical Information, such as:
  • Internet Protocol (IP) addresses (which may identify your general geographic location or company)
  • browser type and browser language
  • device type
  • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
  • date and time you use our Products and Services
  • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
  • activity on our Products and Services and referring websites or applications
  • data collected from cookies or other similar technologies (please click Cookie Settings in our Cookie Banner for more information or to adjust your settings)
  • geolocation information
Information regarding your treatment or participation in medical research, such as:
  • date of birth
  • sex/gender
  • genetic information
  • blood and tissue samples
  • identification of pathologies/diseases
  • areas of interest in medical research
  • treatment dates
  • medical history and treatment information
  • patient-reported outcome measures (e.g., responses to questionnaires and surveys)
  • X-rays, magnetic resonance imaging, and medical scans
  • user activity
  • therapy completion and use details
  • communications with your Healthcare Organization or the Sponsors of the Clinical Study
Anonymized / De-identified Data:
  • Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws This includes in the United States the removal of identifiers from protected health information required under the Health Insurance Portability and Accountability Act (“HIPAA”), 45 CFR § 164.514(b)(2), for such data to be considered deidentified. In the course of research, study doctors and authorized personnel may still have access to named subject records collected for such research.


  • you directly
  • your Healthcare Organization
  • Healthcare Professionals involved in your treatment
  • Sponsors of the Clinical Study, Clinical Trial or other Medical Research you are participating in
  • your devices if you visit our website or otherwise interact with us Online
  • our business partners and other third parties
  • to provide services or products to the Sponsors of the Clinical Study, Clinical Trial or other Medical Research you are participating in
  • to provide your Healthcare Organization with our Products and Services, including providing quotes, proposals, demonstrations, and generating contracts
  • to detect security incidents
  • to protect against malicious or illegal activity
  • to ensure the appropriate use of our Products and Services
  • to improve our Products and Services
  • to determine eligibility for certain Products
  • for short-term, transient use
  • for administrative purposes
  • for internal reporting and statistics
  • for quality assurance
  • to comply with applicable regulations
  • for the purposes of our legitimate interests
  • for the purposes of medical diagnosis and the provision of healthcare and treatment
  • in the public interest
  • to comply with a legal obligation
  • in preparation for or to perform a contract
  • to protect vital interests
  • to ensure high standards of quality and safety of healthcare and medical devices
  • in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law
  • Agilent, our affiliates, subsidiaries, and related companies
  • Sponsors of the Clinical Study, Clinical Trial or other Medical Research you are participating in
  • Healthcare Organizations or Healthcare Professionals involved in your treatment.
  • partners that assist us in providing the Products or Services or help us improve our marketing or administration
  • In limited circumstances, recipients may include, (1) in the event of a sale, assignment, or transfer, to the buyer, assignee, or transferee; and (2) government or regulatory officials, law enforcement, courts, public authorities, or others when permitted by this Notice or required by law.

We may process your Personal Data when you are a Healthcare Professional who is a current or prospective Agilent customer, a key opinion leader, or otherwise uses Agilent Products and Services, or treats patients with Agilent Products and Services, including use of Agilent’s online portals.

Identity and contact information, such as:
  • first and last name
  • company/employer
  • email address
  • postal address
  • phone number
  • username and password
Other personal information, such as:
  • age
  • gender
  • date of birth
Technical Information, such as:
  • Internet Protocol (IP) addresses (which may identify your general geographic location or company)
  • browser type and browser language
  • device type
  • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
  • date and time you use our Products and Services
  • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
  • activity on our Products and Services and referring websites or applications
  • data collected from cookies or other similar technologies (please click Cookie Settings in our Cookie Banner for more information or to adjust your settings)
  • geolocation information
Commercial and financial information, such as:
  • Products and Services purchased, obtained, or considered
  • request documentation
  • customer service records
  • financial transaction history, including transfers of value that are reported to applicable regulatory authorities under sunshine laws and their equivalent
  • financial account number
Professional and educational information, such as:
  • job title or position
  • employer
  • National Provider Identifier number
  • state medical license number
  • work skills
  • employment history
  • graduate degrees
  • certifications
  • specialized training
  • responses to surveys and questionnaires
  • enrolment history for our education and training events
Anonymized / De-identified Data:
  • Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws****


  • you directly
  • your devices
  • our business partners and other third parties
  • your employer or principal
  • your patients
  • other Healthcare Professionals
  • to provide you and/ or your employer with our Products and Services, including providing quotes, proposals, demonstrations, and generating contracts
  • to communicate with you (about your inquiry or quote request)
  • to administer our relationship with your organization
  • to send you updates
  • to identify and authenticate you
  • to detect security incidents
  • to protect against malicious or illegal activity
  • to ensure the appropriate use of our Products and Services
  • to improve our Products and Services
  • to determine eligibility for certain Products and Services
  • for short-term, transient use
  • for administrative purposes
  • for quality assurance
  • for marketing, internal research, brand management, and development
  • for quality assurance
  • to customize content for you
  • to deliver relevant content to you
  • to comply with applicable regulations
  • for the purposes of medical diagnosis and the provision of healthcare and treatment
  • for scientific or historical research or statistical purposes
  • to ensure high standards of quality and safety of healthcare and medical devices
  • for the purposes of our legitimate interests
  • to comply with a legal obligation
  • in preparation for or to perform a contract
  • to protect vital interests
  • in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law
  • Agilent, our affiliates, subsidiaries, and related companies
  • other Healthcare Professionals
  • other Healthcare Organizations
  • your patients
  • partners that assist us in providing the Products or Services or help us improve our marketing or administration
  • In limited circumstances, recipients may include, (1) in the event of a sale, assignment, or transfer, to the buyer, assignee, or transferee; and (2) government or regulatory officials, law enforcement, courts, public authorities, or others when permitted by this Notice or required by law.

We may process your Personal Data when you are an existing or prospective clinical investigator or member of an investigator team for a clinical study, clinical trial or other research that Agilent is involved in.

Identity and contact information, such as:
  • first and last name
  • company/employer
  • email address
  • postal address
  • phone number
  • username and password
Other personal information, such as:
  • age
  • gender
  • date of birth
Technical Information, such as:
  • Internet Protocol (IP) addresses (which may identify your general geographic location or company)
  • browser type and browser language
  • device type
  • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
  • date and time you use our Products and Services
  • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
  • activity on our Products and Services and referring websites or applications
  • data collected from cookies or other similar technologies (please click Cookie Settings in our Cookie Banner for more information or to adjust your settings)
  • geolocation information
Commercial and financial information, such as:
  • Products and Services purchased, obtained, or considered
  • request documentation
  • customer service records
  • financial transaction history, including transfers of value that are reported to applicable regulatory authorities under sunshine laws and their equivalent
  • financial account number
Professional and educational information, such as:
  • job title or position
  • employer
  • National Provider Identifier number
  • state medical license number
  • work skills
  • employment history
  • graduate degrees
  • certifications
  • specialized training
  • responses to surveys and questionnaires
  • enrolment history for our education and training events
Anonymized / De-identified Data:
  • Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws****


  • you directly
  • your devices
  • our business partners and other third parties
  • your employer or principal
  • your patients
  • other Healthcare Professionals
  • to provide you and/ or your employer with our Products and Services, including providing quotes, proposals, demonstrations, and generating contracts
  • to communicate with you (about your inquiry or quote request)
  • to administer our relationship with your organization
  • to send you updates
  • to identify and authenticate you
  • to detect security incidents
  • to protect against malicious or illegal activity
  • to ensure the appropriate use of our Products and Services
  • to improve our Products and Services
  • to determine eligibility for certain Products and Services
  • for short-term, transient use
  • for administrative purposes
  • for quality assurance
  • for marketing, internal research, brand management, and development
  • for quality assurance
  • to customize content for you
  • to deliver relevant content to you
  • to comply with applicable regulations
  • for the purposes of medical diagnosis and the provision of healthcare and treatment
  • for scientific or historical research or statistical purposes
  • to ensure high standards of quality and safety of healthcare and medical devices
  • for the purposes of our legitimate interests
  • to comply with a legal obligation
  • in preparation for or to perform a contract
  • to protect vital interests
  • in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law
  • Agilent, our affiliates, subsidiaries, and related companies
  • other Healthcare Professionals
  • other Healthcare Organizations
  • your patients
  • partners that assist us in providing the Products or Services or help us improve our marketing or administration
  • In limited circumstances, recipients may include, (1) in the event of a sale, assignment, or transfer, to the buyer, assignee, or transferee; and (2) government or regulatory officials, law enforcement, courts, public authorities, or others when permitted by this Notice or required by law.

We may process your Personal Data when you apply or are a candidate for employment or apprenticeship at Agilent.

Identity and contact information, such as:
  • first and last name
  • company/employer
  • email address
  • postal address
  • phone number
  • username and password
Other personal information, such as:
  • age
  • gender
  • disability
  • date of birth
Technical Information, such as:
  • Internet Protocol (IP) addresses (which may identify your general geographic location or company)
  • browser type and browser language
  • device type
  • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
  • date and time you use our Products and Services
  • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
  • activity on our Products and Services and referring websites or applications
  • data collected from cookies or other similar technologies (please click Cookie Settings in our Cookie Banner for more information or to adjust your settings)
  • geolocation information
Anonymized / De-identified Data:
  • job title or position
  • employer
  • work skills
  • employment history
  • graduate degrees
  • certifications
  • specialized training
  • responses to surveys and questionnaires
Anonymized / De-identified Data:
  • Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws****


  • you directly
  • your employer or principal
  • referees provided by you
  • your devices
  • our business partners and other third parties
  • to communicate with you (about the position you are applying for or interested in)
  • to consider you for employment, internships, or apprenticeships as appropriate
  • to identify and authenticate you
  • to detect security incidents
  • to protect against malicious or illegal activity
  • for short-term, transient use
  • for administrative purposes
  • to comply with applicable regulations
  • for the purposes of our legitimate interests
  • in preparation for or to perform a contract
  • to comply with a legal obligation
  • in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law
  • Agilent, our affiliates, subsidiaries, and related companies
  • partners that assist us in recruitment and employment related services
  • In limited circumstances, recipients may include, (1) in the event of a sale, assignment, or transfer, to the buyer, assignee, or transferee; and (2) government or regulatory officials, law enforcement, courts, public authorities, or others when permitted by this Notice or required by law.

We may process your Personal Data if you are an employee, agent, or contractor of a third party with whom Agilent does business, hires as a service provider, or otherwise partners with.

Identity and contact information, such as:
  • first and last name
  • company/employer
  • email address
  • postal address
  • phone number
  • username and password
Other personal information, such as:
  • age
  • gender
Technical Information, such as:
  • Internet Protocol (IP) addresses (which may identify your general geographic location or company)
  • browser type and browser language
  • device type
  • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
  • date and time you use our Products and Services
  • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
  • activity on our Products and Services and referring websites or applications
  • data collected from cookies or other similar technologies (please click Cookie Settings in our Cookie Banner for more information or to adjust your settings)
  • geolocation information
Commercial and financial information, such as:
  • Products and Services purchased, obtained, or considered
  • request documentation
  • customer service records
  • financial transaction history
  • financial account number
Anonymized / De-identified Data:
  • Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws****


  • you directly
  • our business partners and other third parties
  • your employer or principal
  • your devices
  • to communicate with you
  • to administer our relationship with your organization
  • to send you updates
  • to identify and authenticate you
  • to detect security incidents
  • to protect against malicious or illegal activity
  • for short-term, transient use
  • for administrative purposes
  • for marketing, internal research, brand management, and development
  • to provide you with our Products and Services
  • to receive products and services from your organization
  • to determine eligibility for certain Products or Services
  • to determine eligibility to do business with you and/or your organization as a service provider
  • to comply with applicable regulations
  • for the purposes of our legitimate interests
  • to comply with a legal obligation
  • in preparation for or to perform a contract
  • to ensure high standards of quality and safety of healthcare and medical devices
  • in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law
  • Agilent, our affiliates, subsidiaries, and related companies
  • our customers
  • Healthcare Organizations
  • partners that assist us in providing the Products or Services or help us improve our marketing or administration
  • In limited circumstances, recipients may include, (1) in the event of a sale, assignment, or transfer, to the buyer, assignee, or transferee; and (2) government or regulatory officials, law enforcement, courts, public authorities, or others when permitted by this Notice or required by law.

We may process your Personal Data when you attend or participate in professional and educational events we sponsor or hold.

Identity and contact information, such as:
  • first and last name
  • company/employer
  • email address
  • postal address
  • phone number
  • username and password
Other personal information, such as:
  • age
  • gender
Visual and audio information, such as:
  • still images
  • video (including via CCTV)
Technical Information, such as:
  • Internet Protocol (IP) addresses (which may identify your general geographic location or company)
  • browser type and browser language
  • device type
  • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
  • date and time you use our Products and Services
  • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
  • activity on our Products and Services and referring websites or applications
  • data collected from cookies or other similar technologies (please click Cookie Settings in our Cookie Banner for more information or to adjust your settings)
  • geolocation information
Professional and educational information, such as:
  • job title or position
  • employer
  • work skills
  • employment history
  • graduate degrees
  • certifications
  • specialized training
  • responses to surveys and questionnaires
Anonymized / De-identified Data:
  • Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws****


  • you directly
  • your employer or principal
  • your devices
  • our business partners
  • to administer our relationship with you
  • to send you updates
  • to communicate with you
  • to identify and authenticate you
  • to detect security incidents
  • to protect against malicious or illegal activity
  • for short-term, transient use
  • for administrative purposes
  • for marketing, internal research, brand management, and development
  • to comply with applicable regulations
  • for the purposes of our legitimate interests
  • in preparation for or to perform a contract
  • to comply with a legal obligation
  • in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law
  • Agilent, our affiliates, subsidiaries, and related companies
  • other event attendees and participants
  • partners that assist us in providing the Products or Services or help us improve our marketing or administration
  • In limited circumstances, recipients may include, (1) in the event of a sale, assignment, or transfer, to the buyer, assignee, or transferee; and (2) government or regulatory officials, law enforcement, courts, public authorities, or others when permitted by this Notice or required by law.

Agilent does not knowingly collect, maintain, disclose, or otherwise process Personal Data from minors below the age of 16 without the permission of such minor’s parents or legal guardians.

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Marketing, Cookies, & TrackingMarketing, Cookies, and Tracking

To the extent permitted by applicable law, including with your consent where required, we may engage in the following activities:

  • We may use your contact details to contact you to determine whether you would like to initiate a business relationship with us or to send you marketing emails. If you do not wish to receive such marketing emails, you may opt out using this form, by declining to receive such emails when registering or in our subsequent communications by following opt-out instructions included in the email, or at other information collection points on the Online Services.
  • We may display advertisements to you regarding Products and Services that we believe are relevant to you based on your activities on the Online Services or on other web or digital properties. Such advertisements may be shown on our Online Services or the online services of others. We achieve this by using, and allowing third parties (e.g., Facebook, LinkedIn) to use certain cookies, eTags, pixels, web beacons, and other tracking technologies to track your activities on our Online Services and other online services. Please click on Cookie Settings for more information on how we use cookies and similar technologies and to adjust how we use cookies on your device.
  • We may make customer offers to you based on your activities across different Online Services, including activities on other web or digital properties or your other interactions with Agilent that are not via the Online Services (e.g., regional offers based on the location of your office listed on order forms).
  • We also perform statistical analyses of the users of our Online Services to improve the functionality, content, design, and navigation of the Online Services.

Processing Using Website Tracking

On certain parts of our websites, we use Google Analytics and Eloqua, to help us understand how users engage with us. These technologies may track your activity on our sites (i.e., the pages you have seen and the links you have clicked on) and helps us measure how you interact with the content that we provide. This information is used to compile reports and to help us improve the sites. The reports we receive disclose website trends. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout or click on Cookie Settings to adjust how we use cookies on your device.

Behavioral Advertising

Where allowed by law, as described above, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You may have the right to opt out of these types of targeted advertisements, including in California where cross-contextual behavioral advertising is considered “sharing” of personal information. If you would like to opt-out please update your cookie preferences upon visiting our website and by turning off Targeting Cookies. See the section below to do so via web browser.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page by going to http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of some targeted advertising using the below links:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Interactive Features of our Websites

To the extent we offer any public or group forums on our Products or Services, such as newsfeeds, blogs, message boards, or similar tools (“Interactive Features”), the posts or comments you make may be public and viewed by others. You should use care before posting information about yourself, including Personal Data. You acknowledge and understand that you have no expectation of privacy or confidentiality in the content you submit to Interactive Features. Except when required to do so by applicable law, we assume no obligation to remove Personal Data you post on our Products and Services, and your disclosure of any Personal Data through the Interactive Features is at your own risk.

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Image DescriptionThird Parties


Third-Party Service Providers

Third-party service providers acting on our behalf must execute agreements including confidentiality requirements and will only process Personal Data as necessary to perform their functions in a manner consistent with this Notice, other applicable privacy notices, and as explicitly permitted or required by applicable laws, rules, and regulations. Our third-party service providers may be in the United States and other jurisdictions.

Combination of Data With Data Received from Third Parties

We may combine information we collect, whether Personal Data or not, with Personal Data that we may obtain from third parties.

Links to Other Websites

Our Products or Services may contain links to other websites, applications, products, or services that are not owned or operated by Agilent, such as social media websites and applications like Facebook, LinkedIn and Twitter. You should carefully review the privacy policies and practices of other websites, products, and services as we cannot control and are not responsible for third-party websites, applications, products, and services.

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Image DescriptionYour Rights Regarding Your Personal Data

In many circumstances, we cannot effectively do business with you without processing some Personal Data about you (e.g., your contact information). For example, when you contact customer service representatives, we may require you to provide information to authenticate your identity to assist you with your request. If you are unable to provide this information, we may be unable to process your request.

You may have a right under your area’s data protection law to the following rights with respect to some or all your Personal Data:

  • To request access to your Personal Data;
  • To request that we rectify or erase your Personal Data\;
  • To request that we restrict or block the processing of your Personal Data and to object to the sale or sharing of your Personal Data under other relevant laws;
    • This includes the right to opt-out of solicitations;
  • To provide your Personal Data directly to another organization, i.e., a right to data portability;
  • When we previously obtained your consent, to withdraw consent to processing; and
  • To lodge a complaint with the data protection authority in your area.

You can make a request with respect to your Personal Data by completing the form located here. You can also, if you prefer, contact data-protection.officer@agilent.com or call us toll-free at +1-888-914-9661 and type in 129212 when prompted. We will not discriminate against you for exercising any of the rights described above, although we may not be able to continue to provide you products and services or it may otherwise affect the way we are able to interact with you.

We will make reasonable efforts to respond promptly to your requests in accordance with applicable laws. We may, after receiving your request, require additional information from you to honor the request and verify your identity. Please be aware that we may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so.

In the event you wish to make a complaint about how we process your Personal Data, please contact us at data-protection.officer@agilent.com and we will handle your request as soon as possible. Even if you make a complaint to us, you may always make a complaint with the relevant authority in your location.

When we receive your Personal Data from our customers and process your Personal Data on their behalf, we do so in the capacity of a data processor. We do not have control over our customers’ privacy and security practices and processes. If your Personal Data has been submitted to us by an Agilent customer and you wish to exercise any of the above-mentioned rights, please contact the relevant customer directly, or provide us with the name of the customer so that we can appropriately refer your request to them.
 

Image DescriptionTransfer of Personal Data Across National Borders

Please be aware that Personal Data we collect, and process may be transferred and maintained outside your state, province, country, or other jurisdiction where the privacy laws may not be as protective as those in your location, including the United States. Agilent has put in place lawful transfer mechanisms and adequate safeguards, in accordance with applicable legal requirements, to protect your Personal Data, including obtaining your consent for transfer of personal data where required.

Applicable to China Mainland only:

Agilent is a multinational company with global branches and affiliates working together to serve customers around the world. To provide our products and services to customers, Agilent may transfer the personal data, described below, to Agilent's U.S. headquarters (Agilent Technologies, Inc., registered address: 5301 STEVENS CREEK BLVD., SANTA CLARA, 95051, California, United States.). We process this personal data for the following purposes: to enable Agilent’s global team to process orders and shipments, answer customer questions, troubleshoot, optimize product service and provide other customer services, manage customer contact information (including potential customers), supplier contact information and job candidate information. The personal data processed includes:

  • If you are a customer in China, we will collect, store, use and transfer your name, email, telephone number, office address, workplace and title, subject to the types of personal data you share with us;
  • If you are a supplier in China, we will collect, store, use and transfer your name, email address and telephone number, subject to the types of personal data you share with us;
  • If you are a job candidate in China, we will collect, store, use and transfer your name, date of birth, gender, nationality, email address, telephone number, address, job title and employer, educational background, work history and certificates, subject to the type of personal data you share with us.

To the extent that we transfer your personal data to any recipient that is based outside of China, we will obtain your separate consent prior to the transfer of such personal data, or otherwise have a legal basis under applicable law to conduct the transfer.

We will only transfer your personal data to the extent necessary, and will work with the overseas recipients to process it in a secure manner to protect your legitimate rights and interests. Unless otherwise required by applicable law, we and the overseas recipient will store your personal data for the period necessary for the purpose of processing.

You have the right to exercise your rights related to your personal data by visiting the "Contact Us" section of this Privacy Notice to make your request (for example, by sending an email to data-protection.officer@agilent.com or submitting the online form here).

Where applicable, Agilent uses appropriate mechanisms for the cross-border transfer of personal data, including an Intercompany Agreement on the Processing and Transfer of Personal Data (Standard Contract for the Outbound Transfer of Personal Information) which is executed by Agilent's global affiliates. According to the Agreement, you can be considered as a third-party beneficiary, and if you do not expressly refuse within 30 days, you are entitled to exercise the rights of a third-party beneficiary.

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Image DescriptionSafeguarding Information

Consistent with applicable laws, Agilent has put in place physical, technical, and administrative safeguards to protect Personal Data from loss, misuse, alteration, theft, unauthorized access, and unauthorized disclosure consistent with legal obligations and industry practices. However, as is the case with all websites, applications, products, and services, we unfortunately are not able to guarantee security for data collected through our Products and Services. In addition, it is your responsibility to safeguard any passwords, ID numbers, or similar individual information associated with your use of the Products and Services.

How Long Your Personal Data Will Be Retained

We generally retain Personal Data for as long as needed for the specific business purpose or purposes for which it was collected. In some cases, we may be required to retain Personal Data for a longer period by law or for other necessary business purposes. Whenever possible, we aim to anonymize the information or remove unnecessary identifiers from records that we may need to keep for periods beyond the specified retention period.

Special Note to Patients in the United States

If you are a U.S. patient, please note that this Notice is distinct from your Healthcare Organization’s HIPAA Notice of Privacy Practices, which describes how your Healthcare Organization uses and discloses individually identifiable information about your health that it collects, as well as any other privacy practices it applies. Agilent collects, uses, and discloses Personal Data it receives on behalf of your Healthcare Organization in accordance with its HIPAA-required agreements with them.

Changes to This Privacy Notice

We reserve the right to change this Notice from time to time. We will alert you when changes have been made by indicating the date this Notice was last updated as the date the Notice became effective or as otherwise may be required by law. It is recommended that you periodically revisit this Notice to learn of any changes.

Image DescriptionContact Us

If you have questions or comments about this Notice or about how your Personal Data is processed, please contact us using one of the methods below:

Email: data-protection.officer@agilent.com.
Mail: Agilent Technologies, Inc.
5301 Stevens Creek Blvd.
Santa Clara, CA 95051
USA

Phone: +1 888 914 9661, and type 129212 when prompted

We will make reasonable efforts to respond promptly to your requests in accordance with applicable laws. We may, after receiving your request, require additional information from you to honor the request and verify your identity. Please be aware that we may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so.

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