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Laboratories are under constant pressure to increase throughput, improve efficiency, and control costs. While efforts to reduce unexpected failures and optimize instrument performance can help, understanding the drivers of operational expenses is often difficult. Factors such as underutilized assets, maintenance requirements, instrument failures, and workflow inefficiencies can all impact productivity and cost. Without the right data, it's challenging to know where to focus.

CrossLab Connect gives you the visibility needed to make confident, data-driven decisions. By providing a comprehensive view of laboratory operations, including asset utilization, instrument health and performed maintenance, lab personnel can have an all-in-one view of workflow performance across a variety of instruments. CrossLab Connect helps identify opportunities to reduce costs, improve efficiency, and maximize the value of laboratory investments.


Cost savings driven by AI insights

CrossLab Connect gives you control over your operational and capital costs with a real-time view of your lab’s workflows, service agreements, inventories, fleet composition and health—all in one place. This allows you to easily assess your efficiency, productivity, cost, and sustainability baselines, and identify areas for improvement.

Our platform applies data intelligence to answer your most impactful cost-related questions: Which instruments have high failure rates? Are my workflows as fast as they can be? Am I spending too much on service? How do I justify tech refresh?


 

 

Data-driven implementations

CrossLab Connect delivers the verifiable, data-driven insights you need for more informed decision making and better budgetary control:

 

Utilization target analysis visibly demonstrates the average run times for all systems in the lab, supported by a graph and data points—making it easier to justify replacing or adding a new instrument.

A fleet-wide view of instrument operational outputs helps guide purchasing decisions and can help determine if underused instruments can be relocated or resold.

Detailed performance metrics for every instrument provide a means to identify and protect those most critical to operations and ensure your maintenance budget is allocated strategically.


Use CrossLab Connect to empower your instrument fleet

Lab analysis company BioChemie needed to focus capital investment and service spend on its most critical instruments. However, manual processes and fast-changing operational data made accurate fleet assessment difficult.
 

 

Using CrossLab Connect for the instrument fleet assessment delivered results that were significantly faster than manual analysis, and more accurately represented the lab’s overall fleet performance. The result was a clearer picture of which instruments to prioritize for maintenance and replacement.

"CrossLab Connect allows me to prepare a technological refresh plan based on real and updated data."

— BioChemie Operations Manager


Increased visibility for better operational control

Decrease spending with CrossLab Connect through complete lab asset management.

Our software performs robust data processing, using AI to help interpret results to deliver actionable insights that drive tangible results.

Real-time analytics and utilization heat maps make it easier to calculate operational costs, assess instrument fleet performance, boost lab productivity, and help make informed decisions on resource and staffing needs.

Smart reports offer an all-in-one view of your workflows and processes, highlighting any significant deviations from normal operation and can provide insight into operational inefficiencies and consumable waste.


Cost-cutting continuity in your lab

Your customers rely on you for reliable results. Meeting those expectations requires continuous improvement. Agilent CrossLab Connect can help.


  • Once you start saving on lab costs, it’s important to maintain momentum by monitoring on a regular basis.
  • Build performance data review into your routine.
  • Make a habit of tracking advancements—a little done each day will yield optimal outcomes.
  • With a clear understanding of intervention effectiveness, you can refine strategies and improve efficiency over time.
  • Operating a productive lab is achievable, sustainable—and cost efficient—with CrossLab Connect.
 

Optimize Your Lab Operations with CrossLab Connect

CrossLab Connect provides analytics designed for lab operations: helping labs reduce cost, increase productivity, mitigate risk, and improve sustainability.

CrossLab Connect Explained

As part of a comprehensive service program, CrossLab Connect offers a complete set of lab operations capabilities for accelerated laboratory performance and improved return on investment. Make data-driven decisions on capital investment and operational spend.


CrossLab Connect at Work

CrossLab Connect helped Agilent engineers in Newport, DE adopt a usage-based maintenance program for their instruments. With utilization thresholds defined for their pumps and detectors, the site experienced a significant reduction in downtime—even with testing more than 1,000 HPLC columns a day.
 

 

Moving to a usage-based maintenance plan enabled Agilent Newport to reduce downtime and improve productivity and throughput. The site saves $27k annually by reducing downtime.

Agilent Newport, DE manufacturing engineer

$27K annual savings

Switching to a usage-based maintenance plan enabled Agilent Newport to boost productivity and throughput.


Cut costs without compromising efficiency

Schedule a personalized demo with a CrossLab Connect expert to learn how CrossLab Connect supports data-driven tech refresh plans and proactive maintenance strategies that save you money without compromising productivity.