Anticipating problems and roadblocks in high-throughput labs may seem daunting, but it’s achievable with the right lab asset management software. With lab managers focused on immediate tasks, unplanned downtime can leave them scrambling to keep the lab running.
Agilent supports whole lab connectivity to mitigate risks by enhancing visibility and control over operational concerns—including instrument reliability, optimal service coverage, and proper staff training.
Agilent CrossLab Connect provides broader and deeper visibility into lab operations that proactively improve lab performance with:
- Comprehensive, fleet-wide dashboards that provide real-time lab asset utilization monitoring and multi-vendor instrument analytics across the entire lab.
- Smart alerts that notify staff when an instrument experiences a fault, power failure, or other issues that interrupt normal operation.
- One-stop service requests when an instrument breaks down.
Manage risk with the power of AI
Uncovering the sources of operational risk is easy with the help of AI. What you need is a real-time view of your lab’s workflows, service agreements, inventories, instrument fleet composition and health — all in one place. This allows you to easily assess your efficiency, productivity, cost, and sustainability baselines, to identify areas for improvement.
The AI powering our platform collects and interprets sensor data, enabling you to find hidden sources of risk in your lab. CrossLab Connect helps you answer questions like: which instruments are critical to throughput? How do I recover from an instrument outage? Do I have the right level of service coverage for critical instruments? Do I have the capacity to take on additional work with the instruments I have?
Hidden sources of risk
Laboratories face risks that can disrupt operations, drain budgets, and damage reputations—but with the right lab asset management software, these challenges become opportunities to build resilience and boost efficiency.
- Instrument failure and downtime: Disrupts workflows and delays testing.
- Recurring equipment issues: Can lead to inconsistent results and increased service costs.
- Underused or overburdened instruments: Affect throughput and resource allocation.
- Unnecessary capital expenditure: Buying new instruments when existing ones are underused.
- Inefficient service contracts: Whole lab visibility prevents purchasing coverage on low-risk instruments while neglecting high-risk ones.
- Cost of non-compliance: Lost business due to missed deadlines.
- Inconsistent or erroneous test results: Often due to calibration issues or human error.
- Missed deadlines: Unplanned downtime can cause lengthy delays in processing samples.
- Training gaps: Staff may misuse instruments or misinterpret results.
CrossLab Connect turns risk into resilience
CrossLab Connect transforms complex lab operations data into clear, actionable insights—helping you optimize resources, prevent lab asset failures, and make confident decisions that reduce risk and keep your lab running at its best.
- Optimize instrument use across your fleet: See exactly how your instruments are being used. Our lab asset utilization monitoring dashboards help you determine whether your current instrument fleet can meet testing demand or if it’s time to invest in additional capacity.
- Identify recurring issues and service needs: Recurring problems waste time and money. CrossLab Connect can surface patterns in service history to help evaluate contract coverage, prioritize replacements, and negotiate smarter with vendors.
- Uncover training gaps through root cause analysis: Not all issues are mechanical. CrossLab Connect helps spot patterns of operator error by analyzing service records and root causes—providing insight to address training gaps and reduce preventable downtime.
- Make confident, cost-saving decisions: From capital planning to daily operations, our lab asset management software gives high-throughput labs the clarity needed to act decisively. Reduce risk, control costs, and maintain high throughput without compromising quality.
- Predict instrument failures before they disrupt testing: The AI powering our platform continuously monitors instrument performance and flags devices showing early signs of failure. With proactive alerts, labs can schedule maintenance before breakdowns occur — keeping the lab productive and timelines intact.
Risk analysis grounded in operational data
What if you could see your instrument fleet risk profile at a glance? With a comprehensive, fleet-wide view of the lab, CrossLab Connect builds a risk profile for your entire fleet based on relevant factors like instrument utilization metrics and service history.
Looking to balance services spend with risk tolerance, a leading medical device supplier in Ireland needed help managing a multi-vendor instrument fleet.
Read our customers’ stories
Minimize downtime. Maximize throughput. Make data-driven decisions.
Risk isn’t just about broken instruments—it’s about missed opportunities. Schedule a personalized demo with a CrossLab Connect expert to see how you can reduce operational and financial risk by turning service data into actionable intelligence.