First Run Assist

CrossLab Start Up First Run Assist is an opportunity to utilize your instrument for the first time with the active support of a knowledgeable professional. This practical exercise addresses operational tasks through the first analytical result.

Guidance and review are provided in real time. Get started with support from Agilent. Success Starts Here.

CrossLab Start Up

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Features

An Agilent professional watches and guides the user through setting up and running this existing method
The entire workflow is discussed, starting with consumables and ending with software reporting
The intention is to address operational questions as they arise, and address any issues live with Agilent. The engineer can reach out to additional Agilent applications support, if needed, to help address any questions that arise which he or she cannot answer
Working together, an Agilent professional and user review the performance of the method and the engineer recommends next steps in your implementation
In some cases, if additional method support is needed, or if a new method is required, a consulting engagement may be initiated, for an additional cost, tailored to the time required

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