- Lab Operations Management
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- Save managers time by making it easier to find publications to which core facilities may have contributed
- Increase data quality and save managers time by distributing the process of confirming publication contributions directly to researchers
- Save researchers time by providing simple confirmation interfaces instead of emailing Excel spreadsheets back and forth
- Improve facility insights by providing rich and detailed data exports that can be customized to meet a variety of different reporting needs
- iLab Advantages
Stability, Experience, Search & Flexibility of Software, Service and Support are few reasons to choose CrossLab iLab Operations Software
- Software as a Service (SaaS)
The iLab system is offered under the “Software-as-a-Service” (SaaS) model. Unlike traditional software, customers do not need to set up, maintain, or support the system locally. Instead, iLab creates accounts for customers on a server that is hosted and maintained by iLab.
- iLab Ongoing Support
Prompt, thorough and accessible support is a central element of the iLab service. Our dedicated Support Team strives to ensure all users have answers to their questions or challenges in an expedient and helpful manner. Unlimited support and assistance is available to all users, including facility personnel, administrators and end customers.
- iLab Implementation
iLab follows a standardized implementation process designed to ensure a smooth transition and to fulfill each core research facilities’ unique requirements.
- iLab Integrations
Integration of the software with institutional financial systems, identity management systems, or specialized software systems is implemented by a dedicated implementation team.
- iLab Application Programming Interface (API)
iLab has developed an application programming interface (API) which enables customers to seamlessly integrate outside applications with iLab’s billing and reporting services. This development is intended for groups who are collaborating with iLab on projects and would like to use the API to deliver additional functionality.
- Institutional Deployment
Deploying a robust and flexible core facility management system offers institutions significant benefits, saving time and money for core personnel, institutional administrators, and researchers. In addition, the establishment of a shared platform ensures the institution enjoys the full benefit of its significant investment in core operations.
- Flexibly Meet the Needs of Shared Resource Labs
The requirements of core facilities vary based on the type, size, and customer base of each facility. Our software flexibility and customized integration process allows us to adapt to the needs of many different types of shared resource facilities while meeting the needs of institution-wide deployments.
- iLab Pricing Model
iLab Operations Software products are offered on an annual subscription basis. This subscription includes all elements required to effectively run the solution, including access to the software, upgrades, maintenance, hardware, hosting, data backup, and unlimited end user support.A Software-as-a-Service model leads to a lower Total Cost of Ownership (TCO) than a traditional software model where the institution is responsible for user support, maintenance, upgrades, and hardware. The iLab subscription is priced on a per-facility basis, allowing affordable access for institutions both large and small. The specific price per facility depends on a number of factors, most notably size and complexity. Please contact firstname.lastname@example.org to request a specific price quote for your institution.
iLab Advanced Scheduling Tools
This session provides informative new perspectives on how to most effectively use iLab's advanced scheduling features.
iLab Core Facility User Training
Learn how to quickly teach your core's users everything they need to know, so they too can easily and efficiently utilize your facility's offerings.
Basics on how to use iLab
This session provides informative new perspectives on how to most effectively use iLab for efficient core management.
iLab Updates - Click to view news and information about the iLab Operations Software
view news and information about the iLab Operations Platform
- 04 Feb 2019
Core Facilities Management
CrossLab iLab core facility management is a web-based enterprise software solution composed of a base software suite and add-on modules and integrations. The software facilitates service request, customer, and project management, as well as billing and invoicing, among other functions.|iLab core facility management software helps you save time and money for core personnel, institutional administrators, and researchers. iLab operations software is designed to meet the needs of varying types of shared resource facilities, benefitting the individual core and enabling an institution to fully profit from investment in core operations.