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iLab Advantages

1. Stability
  • Over ten years experience in core facility and materials management
  • Helping more than 1000 labs and core facilities from 170 research institutions world-wide serve tens of thousands of researchers via the iLab platform
  • Over $250 Million in transactions are processed through the iLab system each year
2. Experience
  • The system was founded by academic researchers
  • All iLab tools have been developed in collaboration with NIH-funded research institutions
  • Extensive experience serving non-profit research institutions such as medical schools, hospitals, cancer centers, and research universities
  • iLab serves over 34 of the top 50 recipients of NIH funding and 33 NCI-designated cancer centers
3. Strength and Flexibility of Software
  • Customers enjoy a user-friendly interface and an intuitive work flow with flexibility to support established processes
  • Any number of users can be in the system at the same time without disruption to system performance
  • Advanced features include project tracking for complex requests, actual usage tracking for equipment, sample management, and dynamic reporting
4. Service and Support
  • iLab utilizes the Software-as-a-Service (SaaS) hosting model, which eliminates local hardware and dramatically reduces local support
  • iLab provides unlimited support directly to end users
  • iLab continuously increases value and functionality for our customers by developing on-going system upgrades and enhancements with minimal interruption and downtime
  • Extensive experience allows for rapid and smooth deployment, including integrations with other institutional systems
  • A dedicated implementation team works closely with each customer for an individualized experience