iLab Advantages

1. Stability

Over ten years experience in core facility and materials management
Helping more than 1000 labs and core facilities from 170 research institutions world-wide serve tens of thousands of researchers via the iLab platform
Over $250 Million in transactions are processed through the iLab system each year

2. Experience

The system was founded by academic researchers
All iLab tools have been developed in collaboration with NIH-funded research institutions
Extensive experience serving non-profit research institutions such as medical schools, hospitals, cancer centers, and research universities
iLab serves over 34 of the top 50 recipients of NIH funding and 33 NCI-designated cancer centers

3. Strength and Flexibility of Software

Customers enjoy a user-friendly interface and an intuitive work flow with flexibility to support established processes
Any number of users can be in the system at the same time without disruption to system performance
Advanced features include project tracking for complex requests, actual usage tracking for equipment, sample management, and dynamic reporting

4. Service and Support

iLab utilizes the Software-as-a-Service (SaaS) hosting model, which eliminates local hardware and dramatically reduces local support
iLab provides unlimited support directly to end users
iLab continuously increases value and functionality for our customers by developing on-going system upgrades and enhancements with minimal interruption and downtime
Extensive experience allows for rapid and smooth deployment, including integrations with other institutional systems
A dedicated implementation team works closely with each customer for an individualized experience

ILAB ADVANTAGES