Quality

Our QMS is built upon a Quality Policy aligned with our customer expectations

Agilent will earn customer loyalty by providing trusted answers through continuous improvement of products, services, and interactions of the highest quality and greatest value.

At Agilent, we define quality as customer-perceived value. We know our customers want the best return on their investment. That’s why we ensure, through our Quality Management System (QMS) of processes, that our products and services are delivered to the level and quality our customers expect.

To achieve this result, we will:

  1. Ensure that all of our products comply with applicable safety and regulatory requirements.
  2. Ensure our products meet their published specifications.
  3. Maintain and continually improve the effectiveness of our product and service business management systems to conform at a minimum to ISO9001 Quality Management Standard or more stringent or legally required standards as dictated by specific markets.
  4. Continually monitor and improve customers’ total experience.
  5. Establish quality requirements for suppliers, partners, and contractors and hold them accountable to comply.
  6. Treat customers in accordance with Agilent’s Standards of Business Conduct and Privacy policies.

ISO Certificates

Agilent Technologies, Inc.

Agilent Technologies Order Fulfillment

  • Agilent Technologies Manufacturing, Waldbronn Germany - Scope: Manufacture and distribution of bio-analytical instruments and related software for In Vitro Diagnostic applications.
    English ISO 13485 (PDF, 92KB)
  • Agilent Technologies, Singapore Pte. Ltd. Inc. - Scope: Manufacture and Distribution of Bio-Analytical Instruments, Microarray Scanner Systems, Related Software and Accessories for In Vitro Diagnostic Applications.
    English ISO13485 (PDF, 400KB)
  • Agilent Technologies, LDA Malaysia Sdn. Bhd. – Scope: Manufacture and Distribution of Bio-Analytical Instrument, Related Software and Accessories for In Vitro Diagnostic Applications.
    English ISO13485 (PDF, 400KB)

Agilent CrossLab Group (ACG)

Diagnostics & Genomics Group (DGG)

Life Sciences and Applied Markets Group (LSAG)

Agilent's Supplier Information

Working with Agilent