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Service Management<br>

Service Management

Unplanned downtime can stand between your lab and your goals. Time away from your instrument can mean time away from getting results. Multiplied across the lab, time waiting for service requests can add up to days of lost productivity. Prevent downtime through insightful instrument management with the right tools.


CrossLab Service Management is a web-based application that gives you access and visibility to your lab instruments and services. Using Service Management, you can place digital service requests either at your desk or mobile in the lab and see your instruments’ service history and upcoming events. With CrossLab Service Management, you can reduce the time that you spend reporting issues, gathering data, and scheduling services.

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