Materials Management

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Manage lab materials, orders, and inventory in one system

  • iLab materials management software helps research laboratories simplify their day-to-day operations. Its functionality includes materials requisitioning management, inventory management, and reporting. With this tool, labs can search across multiple vendor catalogs to get the best price, view all orders for the lab and avoid duplicate ordering, and track their inventory.
  • Track your inventory and sample location with the barcoding capabilities in the iLab inventory management system
  • Simplified procurement process, allowing for greater transparency and efficiency with a single system to review and approve orders, analyze spending, and track budgets.
  • Relieve the burden of materials ordering with our extensive, multivendor-hosted catalog management tool.

Features

Documents & support

iLab Advanced Scheduling Tools

This session provides informative new perspectives on how to most effectively use iLab's advanced scheduling features.

Webinar

iLab Core Facility User Training

Learn how to quickly teach your core's users everything they need to know, so they too can easily and efficiently utilize your facility's offerings.

Webinar

Basics on how to use iLab

This session provides informative new perspectives on how to most effectively use iLab for efficient core management.

Webinar

Services

Storeroom Management

iLab storeroom management helps facilities such as chemistry stockrooms, supply closets, and storerooms manage and sell scientific products produced internally or procured from outside vendors. Its functionality flexibly supports the myriad of workflows that occur during ...

Software for Lab Management

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Performance-first service with sustainability in mind

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Remote-enabled support that reduces trips, speeds fixes, and lowers environmental impact

  • Agilent delivers high-performance services with sustainability in mind by reducing travel and leveraging remote support when possible
  • Secure video, chat, and image annotation tools enable fast, accurate issue resolution with Agilent Virtual Tech Support
  • Remote diagnostics help engineers arrive with the right parts, increasing first-time fix rates and reducing repeat visits
  • Digital dashboards offer real-time lab insights to drive efficiency and informed decisions through CrossLab Connect
  • Our online community connects lab professionals for quick troubleshooting and shared expertise

The result: Fewer service trips, a lower carbon footprint, faster resolutions, and improved total cost of ownership.

Need help? Contact our support team

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Get support from our technical experts driving lab performance and reliability

World-class team of experts dedicated to you. Hand selected from across the globe, each bringing a wealth of experience and expertise to help you solve your issue quickly and efficiently.


Call support

Virtual tech support

Live technical help directly from experts using phone, video conferencing or the Virtual Assist app.

Consumables for repair

Typical consumables that may be included at no charge if they are needed to execute a repair under a covered plan.

Service advisor tool

Shows the most popular plans available for your specific instrument and region with resources to learn more.

Submit a request for service

Initiating a new request for service on your Agilent Technologies instrument is a simple process that takes only a few minutes.