Core Facilities Management
Simplify lab management, scheduling, and billing
- CrossLab iLab core facility management is a web-based enterprise software solution composed of a base software suite and add-on modules and integrations. The software facilitates service request, customer, and project management, as well as billing and invoicing, among other functions.
- iLab core facility management software helps you save time and money for core personnel, institutional administrators, and researchers. iLab operations software is designed to meet the needs of varying types of shared resource facilities, benefitting the individual core and enabling an institution to fully profit from investment in core operations.
- Manage requests easily with iLab’s streamlined and straightforward workflow with request management
- Easy to use and intuitive interface for managing reservations with resource scheduling
- View dynamic reports within the system or download the underlying data for business intelligence analysis from the usage, request, and billing data stored in the system
- Simple and intuitive billing platform ensures accurate accounting and timely compensation with the billing and invoicing module
- Advanced customer management tool uses association and filtering options for customized searches and allows the core to easily manage customer details in one place with people Search
- Track inventory and sample location with barcoding capabilities and the inventory management system
- Integration of the software with institutional financial systems, identity management systems, or specialized software systems, implemented by a dedicated implementation team
- Easily search, filter, and save publications, namely those citing your core, with publication tracker
Features
Documents & support: learn, troubleshoot & train
Explore educational videos, training modules, product support, and interactive tools—all in one place
iLab Advanced Scheduling Tools
This session provides informative new perspectives on how to most effectively use iLab's advanced scheduling features.
Webinar
iLab Core Facility User Training
Learn how to quickly teach your core's users everything they need to know, so they too can easily and efficiently utilize your facility's offerings.
Webinar
Basics on how to use iLab
This session provides informative new perspectives on how to most effectively use iLab for efficient core management.
Webinar
Explore more services
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Consumables for repair
Typical consumables that may be included at no charge if they are needed to execute a repair under a covered plan.
Service advisor tool
Shows the most popular plans available for your specific instrument and region with resources to learn more.
Submit a request for service
Initiating a new request for service on your Agilent Technologies instrument is a simple process that takes only a few minutes.