iLab Core Facility Management

Features

Manage requests easily with iLab’s streamlined and straightforward workflow with Request Management
Easy to use and intuitive interface for managing reservations with Resource Scheduling
View dynamic reports within the system or download the underlying data for Business Intelligence analysis from the usage, request, and billing data stored in the system
Simple and intuitive billing platform ensures accurate accounting and timely compensation with the Billing & Invoicing Module
Advanced Customer Management tool uses association and filtering options for customized searches and allows the core to easily manage customer details in one place with People Search
Track inventory and sample location with barcoding capabilities and the Inventory Management System
Integration of the software with institutional financial systems, identity management systems, or specialized software systems, implemented by a dedicated Implementation Team
Easily search, filter, and save publications, namely those citing your core with Publication Tracker

Why CrossLab

iLab Advantages: Stability, Experience, Search & Flexibility of Software, Service and Support are few reasons to choose CrossLab iLab Operations Software

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Software as a Service (SaaS): The iLab system is offered under the “Software-as-a-Service” (SaaS) model. Unlike traditional software, customers do not need to set up, maintain, or support the system locally. Instead, iLab creates accounts for customers on a server that is hosted and maintained by iLab.

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iLab Ongoing Support: Prompt, thorough and accessible support is a central element of the iLab service. Our dedicated Support Team strives to ensure all users have answers to their questions or challenges in an expedient and helpful manner. Unlimited support and assistance is available to all users, including facility personnel, administrators and end customers.

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iLab Implementation: iLab follows a standardized implementation process designed to ensure a smooth transition and to fulfill each core research facilities’ unique requirements.

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iLab Integrations: Integration of the software with institutional financial systems, identity management systems, or specialized software systems is implemented by a dedicated implementation team.

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iLab Security & Privacy: iLab is a secure software solution. We treat data integrity, availability, and security very seriously, ensuring no data loss as well as accessible, portable and usable data.

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iLab Application Programming Interface (API): iLab has developed an application programming interface (API) which enables customers to seamlessly integrate outside applications with iLab’s billing and reporting services. This development is intended for groups who are collaborating with iLab on projects and would like to use the API to deliver additional functionality.

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Institutional Deployment: Deploying a robust and flexible core facility management system offers institutions significant benefits, saving time and money for core personnel, institutional administrators, and researchers. In addition, the establishment of a shared platform ensures the institution enjoys the full benefit of its significant investment in core operations.

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Flexibly Meet the Needs of Shared Resource Labs: The requirements of core facilities vary based on the type, size, and customer base of each facility. Our software flexibility and customized integration process allows us to adapt to the needs of many different types of shared resource facilities while meeting the needs of institution-wide deployments.

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iLab Pricing Model: iLab Operations Software products are offered on an annual subscription basis. This subscription includes all elements required to effectively run the solution, including access to the software, upgrades, maintenance, hardware, hosting, data backup, and unlimited end user support.A Software-as-a-Service model leads to a lower Total Cost of Ownership (TCO) than a traditional software model where the institution is responsible for user support, maintenance, upgrades, and hardware. The iLab subscription is priced on a per-facility basis, allowing affordable access for institutions both large and small. The specific price per facility depends on a number of factors, most notably size and complexity. Please contact ilab-info@agilent.com to request a specific price quote for your institution.

iLab Advanced Scheduling Tools

This session provides informative new perspectives on how to most effectively use iLab's advanced scheduling features.

eSeminar/Training

iLab Core Facility User Training

Learn how to quickly teach your core's users everything they need to know, so they too can easily and efficiently utilize your facility's offerings.

eSeminar/Training

Basics on how to use iLab

This session provides informative new perspectives on how to most effectively use iLab for efficient core management.

eSeminar/Training

News

iLab Updates - Click to view news and information about the iLab Operations Software

view news and information about the iLab Operations Platform

Promotions

Benchmarking Study

The 7th Annual Core Facility Benchmarking Study is Now Available

View the Study

Additional Information

Questions?

If you are considering the iLab suite of web-based tools, have questions or would like to provide feedback, you can reach us in the following ways:

Phone: 1.617.297.2805

Toll free: 1.800.690.2957

Fax: 1.800.783.8329 or 1.617.830.8514

Email: ilab-info@agilent.com

iLab System Status

iLab Core Facility Management

Product Details

Explainer video – what is iLab?

iLab Advanced Scheduling Tools

This session provides informative new perspectives on how to most effectively use iLab's advanced scheduling features.

iLab Core Facility User Training

Learn how to quickly teach your core's users everything they need to know, so they too can easily and efficiently utilize your facility's offerings.

Basics on how to use iLab

This session provides informative new perspectives on how to most effectively use iLab for efficient core management.

iLab Updates - Click to view news and information about the iLab Operations Software

Benchmarking Study

The 7th Annual Core Facility Benchmarking Study is Now Available

Questions?

The Americas

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Asia Pacific