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CrossLab Gold Service

CrossLab Instrument Services Gold

For mission-critical systems, Agilent CrossLab Instrument Gold Service provides the optimum mix of service features to prevent instrument downtime and deliver the fastest response when you need onsite services. With full maintenance and repair coverage, optional compliance services, and the predictive and diagnostic support of Agilent Remote Advisor technology (where available), Agilent CrossLab Gold protects throughput and productivity in your high-volume laboratory. When you simply cannot afford downtime, the CrossLab Gold plan has all the service elements required.

The Agilent CrossLab Gold Service plan includes:

  • fastest response time to ensure your equipment is up and running again as quickly as possible
  • extended-coverage hours discount for economical support beyond normal business hours
  • unlimited on-site repair visits to restore your system to operating condition
  • all repair parts, consumables and supplies required for repair
  • access to the Agilent Remote Advisor for real-time support for remote monitoring, diagnostics and reporting (where available)
  • an annual on-site preventive maintenance visit to keep your system operating at peak performance
  • a discount on optional Compliance Services and guaranteed pass Operational Qualification (OQ) for systems covered with CrossLab Gold

Save on coverage, no matter what name is on your instrument. Make the switch and save 25%

Additional Information:

Agilent CrossLab Instrument Services Brochure
Agilent CrossLab Services Video
Agilent CrossLab Services & Support Solutions Datasheet
Agilent CrossLab Services Comparison Chart
Food Safety Lab Unified Approach to Lab Support Services

To learn more, please contact your local Support Product Specialist