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Frequently
Asked Questions for Invoicing Agilent Electronically via the OB10 Network:
How do I send my invoices electronically to Agilent?
Agilent has contracted with Open Business Exchange (OBE), a third party
service provider, to facilitate the move to e-Invoicing. OBE runs the global
OB10 network - a system which enables organizations to electronically deliver
invoices from their accounting systems in the format of their choice without
the need to install any proprietary hardware or software. See www.ob10.com
for more details.
How does my business benefit from e-Invoicing?
Using OB10 to send electronic invoices removes the costs associated
with printing, handling and sending paper invoices to Agilent Technologies.
It also reduces your expense of following up on missing invoices, gives
you increased visibility of invoice issues and increases our consistency
of on-time payments.
Does this electronic invoicing program apply to all suppliers?
Yes, all suppliers invoicing Agilent in Belgium, Canada, Denmark, France,
Germany, Ireland, Malaysia, the Netherlands, Singapore, Spain, the UK, and
the United States
Are there fees associated with this service?
Yes. Please see the supplemental document entitled "Available
Options for Sending e-Invoices to Agilent". Agilent Technologies expects
each supplier to bear this cost as with sending paper invoices today. All
fees associated with the use of the OB10 network are billed-by and paid
directly to OBE.
What if I do not want to submit my invoices via OB10?
Open Business Exchange will notify Agilent of your refusal to adopt
this initiative and you will be contacted by your Procurement professional
to discuss the significance of this program to your relationship with Agilent.
E-Invoicing adoption will be taken into consideration by Agilent when contract
renewal takes place with your company.
What do I do to get started?
Visit www.ob10.com
Select "United States" from the drop down list
Select "Join OB10" in the left hand navigation bar
Select "File Submission"
Follow the on-line instructions
Enter "Agilent" as your sponsor where prompted
You will be contacted by OBE within two business days to finalize your registration
and begin the necessary testing
What resources are required for me to come onboard?
Becoming a "file" supplier means you simply extract the data using whatever
format you already use for other customers and send it to the OB10 website.
As a result, the resource investment necessary to setup OB10 is minimal
when compared to other industry solutions. Most Agilent suppliers currently
using OB10 have transitioned to the new process in 2-3 weeks with some needing
as little as two days.
I already use EDI or RosettaNet invoicing with some of my other customers;
can I use these to bypass OB10 and invoice Agilent directly?
No. Requests for new EDI or RosettaNet invoice connections directly
into Agilent will not be accepted. However, OB10 can support any data format
including EDI 810 and RosettaNet so suppliers wishing to adopt these formats
can send their files via OB10 instead of directly to Agilent. Technical
details of your transmission should be discussed with Open Business Exchange.
I already have the facility to make invoices available to my customers
via the Internet. Can I use this instead of OB10?
No. OB10 ensures that Agilent receives the data you send in a format
that will upload to our accounting systems and trigger payment approval.
Sending Agilent an image of the invoice or giving us an option to download
the data in a fixed format does not satisfy this requirement.
Agilent has contacted our company to implement the Evaluated Receipt
Settlement (ERS) process. Am I expected to participate in both OB10 and
ERS?
No.
Do I need to install any software?
No.
Is this a global program?
Yes. however the program is being rolled out country-by-country. Other
countries in North America, Europe, and Asia Pacific will also be transitioning
suppliers to the OB10 network.
What if I do business with Agilent in multiple countries?
You should continue to send paper invoices in those countries until
they are connected to the OB10 Network. You will be notified when additional
countries are added to the program.
Will Agilent make payments using OB10?
No. Use of the OB10 network facilitates the receipt of invoices only
and is completely independent of payment. There are no changes to the current
payment process as a result of this initiative.
How will this change the existing process for Purchase Orders?
Purchase Order processes will not change as a result of this initiative.
You may notice however that e-Invoicing terms appear on all new Purchase
Orders received from Agilent.
What if I don't have a system capable of creating invoice files?
You can access the OB10 secure web site and create invoices online using
the Invoice Generator. All you need is an Internet connection and a standard
browser. Please refer to the supporting documents for more details.
!! Receive payment status information on line !!
Agilent Technologies has implemented Oracle's iSupplier Portal (iSP)
for Accounts Payable information. iSP is a component of the Oracle Internet
solution that enables secure, self-service business between Agilent Technologies
and its authorized suppliers. In the procurement area, Agilent has already
been using iSP to do business with its vendors. Now, valued suppliers also
have the possibility to view Accounts Payable information online.
This software will benefit you because it offers secure, real-time information
via a standard web browser. iSP allows you to review invoices, track payments
and download results into MSExcel for further analysis. Agilent Technologies
is confident that this initiative will help to establish closer communication
linkages with its vendors and improve efficiency and time management for
both parties. For more information please log in to the below link: http://www.agilent.com/oracle_supplier/isupplier_enrolment_form.shtml
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