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Now Agilent
On August 2nd, 2022, Agilent announced it has acquired Polymer Standards Service (PSS) a provider of solutions in the field of macromolecular characterization. PSS specializes in hardware and software solutions used in defining the makeup and creation of macromolecular structures. The company provides complete solutions for gel permeation chromatography (GPC) and size exclusion chromatography (SEC) used in applications to determine the molecular weight and size distribution of macromolecules. The acquisition broadens and extends Agilent’s product portfolio and customer offerings, particularly in the chemical and biopharmaceutical industries for the analysis of natural and synthetic polymers such as nucleic acids, proteins, polysaccharides, and synthetic plastic.
Learn more about Polymer Standards Service.
Below are answers to common questions about PSS and Agilent.
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FAQs
Who do I contact to inquire about Polymer Standards Service?
- United States:
- All inquiries, with the exception of contract analysis, should be directed to your local Agilent point of contact or can be ordered through Agilent.com
- Inquiries for services and contract analysis should be directed to your PSS point of contact.
Email: contractanalysis.info@agilent.com Phone: +49-6131-96239-0
Q: I recently purchased a Polymer Standards Service product; how will this acquisition affect me?
AGILENT will now be your direct point of contact.
Q: I would like to have a demonstration on PSS products, who should I call?
All inquiries should be directed to your local Agilent point of contact or can be ordered through Agilent.com
Q: Who do I contact for technical support, or a service issue related to PSS products?
All inquiries should be directed to your local Agilent point of contact or can be ordered through Agilent.com
Q: Will part numbers of PSS products stay the same?
Some part numbers for columns and standards have changed. You can access a list here
Q: How do I set Agilent up as a vendor in my procurement system?
Information to set Agilent up as a vendor can be found here