Agilent CrossLab combines the innovative laboratory services and consumables competencies of Agilent. Through CrossLab, Agilent is committed to delivering vital, actionable insights that drive improved economic, operational and scientific outcomes.

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Situation: A spectroscopy lab doing inorganic analysis began to do organic analyses. They purchased a GC/MS instrument and GPC system. They began to experience problems with their workflow, including lots of instrument downtime. Insight: The CrossLab team reviewed instrument repair history and talked to users to understand more. The Agilent training expert proposed a custom training course, based on these findings. A mix of online and on site courses helped the team understand the unique dynamics of the new analyses. Ourcome: ·Better analytical results and a higher return on investment.