Agilent

Software Status Bulletin


MassHunter Quant     

Known Problem Report as of Sep 28 2026 4:00AM

Preface
-------------------------
This Software Status Bulletin (SSB) documents all known problems in the software
product designated above. The SSB is derived from Known Problem Reports (KPR)
which result from user problems that have been classified as documentation
problems or software defects. When a KPR is written, an identifying number is
assigned to it, and the KPR is added to the next edition of the SSB.

User inputs that have been classified as Enhancement Requests are not documented
in the SSB. User problems that have been submitted, but that have not been
classified by the time the SSB is generated are not included in the SSB.

How to use the SSB
-------------------------
When you experience a problem with a product, first check this SSB to see if the
problem has been reported already, and if there is a temporary workaround
available for the problem, or if the problem has already been fixed by a new
revision. If the problem is not listed in this SSB then you may wish to report
it to the Response Center or to your field support representative.


To determine if your problem is documented in this SSB, first look in the
Keyword Index section of the SSB. Under each keyword is a listing of one-line
descriptions of related KPRs. If any of these sound like yours, locate the KPR
# in the Known Problem Reports section of the SSB, and read the full KPR. The
KPRs in the Known Problem Reports section are sorted by KPR #.


There are two sections in the SSB:
Keyword Index: This index is categorized by keyword. For each KPR there is a
brief description and a KPR #. A KPR may be associated with more than one
keyword.


Known Problem Reports: This section contains KPRs, with all the available
information relevant to the problem. KPRs in this section are sorted by KPR #.


Keyword Glossary



Performance

Keyword Index


Keyword: Performance

KPR#:1190938 A message reports that the library cannot be found when creating a method from acquired scan data on an OpenLab ECM 3.x system, in MassHunter Quantitative Analysis 12.1 Update 2 and Update 3


KPR#:189898  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Message displays that error reporter could not connect to the server

Problem:

Message displays that error reporter could not connect to the server

Temporary Solution:

None

Fix Information:

Fixed in 10.0


KPR#:197272  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

 Quant B.09.647.0 doesn't validate invalid Quant DA method for checksum

Problem:

If a Quant DA method is checkout from ECM, Edited, checked back in and loaded to Quant B.09.00 or prior it is not blocked due to invalid checksum.

Temporary Solution:

None

Fix Information:

Fixed in 10.0


KPR#:197655  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Removing sample from batch after the sample directory (.D folder) is deleted, causes Quant to crash

Problem:

In some cases, when using SureMass data - it is possible to encounter a crash in Quant when the following occurs:
• After deleting a sample directory (.d folder) off disk in Windows explorer, user removes a sample from the Quant batch.

Temporary Solution:

Recommended workaround is to remove the sample from the batch first (or close the batch) before deleting the sample data directory (.d folder) from disk.

Fix Information:

n/a


KPR#:198814  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

 'Set Peak Filter Area Threshold' script executes when 'Cancel' or close is clicked

Problem:

'Set Peak Filter Area Threshold' script executes when 'Cancel' or close is clicked

Temporary Solution:

None

Fix Information:

n/a


KPR#:200283  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

 “index out of range” message with manual integration using SureMass

Problem:

“index out of range” message with manual integration using SureMass

Temporary Solution:

None

Fix Information:

Fixed in 10.0


KPR#:229545  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Calibration Reference Compound does not display Average RF and Average RF RSD correctly in batch table 

Problem:

Quant 10.0 introduced Automatic semi-quant where one can define a 'Calibration Reference' compound. This allows a compound to automatically inherit the calibration curve defined in another compound without needing to copy the calibration levels. 
There is a defect in Quant 10.0 where, in the batch table, the compound Average RF and Average RF RSD values are not being properly inherited. They are displaying the previous values used for that compounds curve fit. 
However - the calculated concentration and final concentration are being properly calculated and displayed in the batch table.

Temporary Solution:

None

Fix Information:

n/a


KPR#:232688  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Method Editor allows 'Calibration Reference Compounds' to have reference multiple levels 

Problem:

With Quant 10.0 - a new feature was introduced to permanently link a compound's calibration curve to another compound (which doesn't already have a calibration curve). This is useful when is it not possible to get calibration standards for a particular compound - and it is decided to use another similar compound's calibration curve (for which one does have standards) to quantitate it. 
For example - If CompoundA has a 4 level calibration curve, and I want to use those levels for CompoundB - I would simply set the 'Calibration Reference Compound Name' to "CompoundA" in the CompoundB row of the method. 
However - let's say I have another CompoundC. And I want CompoundC to ALSO use the same calibration curve that CompoundB is using. With Quant 10.0 - I cannot use CompoundB as its 'Reference Compound'. I cannot daisy-chain these compounds. Instead - I must set CompoundC's 'reference compound' to CompoundA.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:236571  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Reporter name in Excel template is different between DA automation and Quant report generation 

Problem:

When generate the report in Quant directly with report template ‘QuantReport_ESTD_ResultsSummary_B_06_00’, I find that the reporter name is the same as the Quant-ECM login account, but when doing DA automation in Acq(Acquire and data automation), the report generated with reporter name which is not my LCQQQ Acq login account but my PC login account.

Temporary Solution:

None

Fix Information:

Will No Fix


KPR#:236574  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Quant batch version is wrong in an Excel report template

Problem:

'QuantReport_ESTD_ResultsSummary_B_06_00' shows the Quant Batch version as a date rather than a number.

Temporary Solution:

None

Fix Information:

n/a


KPR#:240456  Product:MassHunter Quant    B.09.00,10.0

Keyword: 

One-line Description:

Setting GC signals to extract  'Deconvoluted Scan' will give error in Quant on Analyze Batch

Problem:

Setting GC signals to extract  'Deconvoluted Scan' will give error in Quant on Analyze Batch

Temporary Solution:

None - Fix method

Fix Information:

n/a


KPR#:242015  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

The matrix spike group recovery is not cleared after zero peak.

Problem:

To see this issue setup for Matrix Spike group recovery.  Perform an "analyze batch" and note the Matrix Spike group recovery contains the recovery amount.  Next zero peak one of the matrix compounds.  The Matrix Spike group recovery is not cleared but retains the original value.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:242574  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Changing sample type from Blank  to TuneCheck and back causes message error

Problem:

Starting with a sample type equal blank there are missing peaks and this is reflected in the Outlier(s) message with a "Peak not found".  When you change the sample type from blank to tunecheck, the flag disappears, then change back to blank. A warning appears and the outlier flag does not display.  The expected result is the flag will display just the same as change the type before.

Temporary Solution:

None

Fix Information:

Will Not Fix


KPR#:250082  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Document Noise regions calculation differences for MRM/SIM data with Agile2 integrator

Problem:

Affects only MRM or SIM data when using Agile2 integrator and when users choose to re-index data files. Other data types or data using integrators different than Agile2 are not affected.
A new data indexing mechanism created in Quant 10.0 for MRM and SIM data for performance improvements with enhancements in noise regions determination can produce minor peak differences and possibly significant noise results differences compared to previous versions.
Noise regions are improved and more accurately determined with the new indexing mechanism.
The changes will only be noticeable when manually re-converting previously converted data with Quant 10.0.
Data that was previously converted using previous version of MassHunter Quant will not be automatically reconverted and will not use the new indexing mechanism and will not see any differences. Only newly acquired data (or data that is deliberately manually reconverted) will use the new indexing.

Temporary Solution:

None Required - Informational Item

Fix Information:

Change in 10.0


KPR#:250100  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

No quantitation message for qualifier not found is displayed

Problem:

There is no text in the Quantitation Message when the qualifier peak is not found.

Temporary Solution:

None

Fix Information:

n/a


KPR#:250238  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Automated Quant of large worklists of LCMS runs - particularly when run from Study Manager - may fail with error

Problem:

From MassHunter Acquisition for LCMS QQQ running in ECM compliance mode - it is possible to run studies via "Study Manager" where Quant will automatically perform post-analysis quantification on that data. However - it has been observed that if a user submits a particularly long worklist (>100 samples) - an error can occur "No overload for method"

Temporary Solution:

Depending on the condition of the data file residing on the ECM - it may be possible to generate a new Quant batch manually, loading the data generated during the study. One would test this by creating a new batch in Quant (in ECM mode) and attempting to add the samples from the study.

Fix Information:

n/a


KPR#:251855  Product:MassHunter Quant    10.0,10.1,10.2

Keyword: 

One-line Description:

Quant ECM - Method History:  Adding and removing templates in quant report method are not recorded

Problem:

When report template is added or removed in a Quant Reporting Method and  the Method History application is run the output on the change of report template is incomplete.
1) 'Inserted' or 'Deleted' is displayed but does not say what is inserted or deleted
2) Report template name that is added or deleted is not displayed

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:253248  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

When excluding an Ion in Unknowns Analysis, the mass extraction window was not applied

Problem:

When excluding an Ion in Unknowns Analysis, the mass extraction window was not applied

Temporary Solution:

None

Fix Information:

Fixed in 10.0


KPR#:262263  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Noise of Raw Signal no longer changes when zero peak done

Problem:

When a zero peak is performed the "Noise of Raw Signal" is not recalculated.  This can affect analysis where signal to noise is important factor when compound is not found.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:265571  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

 Download molfile script fails due to Chemspider site change

Problem:

Chemspider has the new portal and replaced the old API platform.  The current 'DownloadMolefilesFromChemspider' script doesn't work anymore and needs to be updated.

Temporary Solution:

Request updated script from support

Fix Information:

Fixed in 11.0


KPR#:267485  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Qualifier ratio outlier remains flagged when the associated target peak is zero peaked

Problem:

If an Qualifier ratio outlier is out of limits the cell is highlighted in red or blue.  When the associated target peak is zero peaked the ratio is updated but the highlighting remains until an Analyze Batch is performed.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:268952  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

In Reporting Font size has No effect under the Quantifier/Qualifier Chromatogram settings

Problem:

In report method under Graphics settings, the Font Size under the Quantifier/Qualifier Chromatogram has no effect in the Quantifier/Qualifier overlaid graphics in the report output.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:270311  Product:MassHunter Quant    B.09.00,10.0,B.08.01,10.1,10.2

Keyword: 

One-line Description:

Dirty batch pegs CPU at 100% - Classic UI only

Problem:

This is an easily reproducible defect.  Note - it only occurs in the "Classic UI" interface, not the Quant-My-Way interface. 
Symptom: take a clean batch and dirty it by changing a level name without analyzing. Quant will immediately peg a processor core to 100% forever. Program still remains responsive and issue goes away once you 'analyze' batch.
Steps to reproduce:
1.) Load QQQ batch - DrugsOfAbuseDemo.batch.bin
2.) Change level name of L4 calibrator to "b". Hit enter or click into another box for Quant to accept input.
3.) Note 1 CPU will be pegged to 100% usage by Quant.
 Note: this is highly reproducible with other batch "dirtying" activities like:
Applying any manual integration

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:271257  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Using 'Save As' in Quant-My-Way interface to overwrite an existing batch crashes Quant

Problem:

Using 'Save As' in Quant-My-Way interface to overwrite an existing batch crashes Quant

Temporary Solution:

None

Fix Information:

Fixed in 10.0


KPR#:273486  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Library Editor: sort by compound name doesn't work in the same way as Quant

Problem:

Library Editor: sort by compound name doesn't work in the same way as Quant

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:274742  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Link for PDF Report Index at MassHunter/Shortcuts/Quant/Supplemental not working

Problem:

Link for PDF Report Index at MassHunter/Shortcuts/Quant/Supplemental not working

Temporary Solution:

Link could be manually edited to point to file  INDEX_Quant_PDF_Reports_10.1.pdf.

Fix Information:

Fixed in 10.1


KPR#:275653  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Agile/Agile2 Integration issue:  Both peaks in the extraction window get integrated as one

Problem:

A typical problem scenario for this issue involves data with multiple sharp peaks (i.e. few points per peak).   The fix involves a change in the Agile/Agile2 integrator.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:275667  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Change in numeric format fails to work on certain systems

Problem:

Quant B.09.00 supports a feature where the user may select numeric format for a data field and the reports that use that field will pick up the format change.  Example: Change RT from 3 digits to 4 and print report.  The report will show 4 digits.  Some systems have been found to not work this way and the format remains the default value.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:276443  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Screener issue: Index outside the bounds of array when Spectrum Qualifier Quantifier only field is checked

Problem:

Issue affects the screener workflow in Quant.  Software will crash (error message: Index outside the bounds of array) when some data files are added to the batch but not the others, and only when using screener settings but not general Quant. More specifically, when the Spectrum Qualifier Quantifier Only field is checked. 
Root cause is the ions that are very abundant in the background (and they tend to be low m/z, <80).  The workaround is to swap the Quant with Qual ion of higher m/z, this solved the problem for all the data files in the batch.

Temporary Solution:

None.  See workaround in description.

Fix Information:

Fixed in 10.1


KPR#:276816  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

SureMass mass accuracy in negative ions is poor

Problem:

SureMass analysis of negative profile data results in mass accuracy that is poorer than seen for positive ions.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:277057  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Zero Peak Target Ion in Quant result but fails updating screening results

Problem:

Performing a Zero Peak on a target should be considered as "Compound not found" (a "red" in screener) however not all outliers and calculated values used by the screener are updated leading to misleading conclusions.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:277300  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Adding 'Save Batch As' to Ribbon yields a button that doesn't work

Problem:

Use the Flavors Setup Tool to add the 'Save Batch As' button to the Quant ribbon.  Button displayed but not functional.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:277303  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Batch-at-a-Glance -> Properties -> Color scheme is not persisted when app closes in Quant-My-Way mode

Problem:

The Batch-at-a-Glance -> Properties -> Color scheme setting is preserved when restarting the program in the 'Classic' Quant UI but not when using a Quant-My-Way version.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:280170  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

GC-QTOF fail to create SureMass file due to corrupt MSMassCal.bin file

Problem:

When certain files, with corrupt MSMassCal.bin file, are being converted to SureMass the conversion fails with an Index out of bounds error on files that have a corrupted MSMassCal.bin file.  The reason that the MSMassCal.bin file is corrupt is usually because the GCMS Acquisition method calls for Cal gas but there is none (Example 7250).

Temporary Solution:

Remove the corrupt MSMassCal.bin file from the data file and then perform conversion.

Fix Information:

Fixed in 10.1 (no crash, error indicates file problem)


KPR#:280238  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

There is no deconvoluted spectrum in screener window for target without library match score

Problem:

This issue is seen with the screening workflow.  For target compound without library match score, there is no spectrum shown in the screener window.  But in many cases, the compound is still real and the Quant ion and another qualifier are usually found.
For those cases, if deconvolution fails finding a component for the target, quant will show raw extraction spectrum in screener window instead of leaving spectrum blank and leave library match score blank to avoid the confusion with the match score from deconvolution.

Temporary Solution:

None

Fix Information:

n/a


KPR#:280261  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

280261 - Cannot quantitate if ISTD has no calibration rows and is the first compound in TargetCompound list

Problem:

ISTD compounds do not get quantitated using a calibration curve, therefore they do not need any entries in the calibration table. However, quantitation will not complete successfully if the TargetCompound table's first compound is an ISTD without calibration rows.

Temporary Solution:

This seems to only happen if the method is opened in the method editor then applied and analyzed. If the method is applied directly to the batch, the analysis seems to work just fine.

Fix Information:

Do Not Fix


KPR#:280500  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Unknowns Analysis - Fragment Identification via accurate mass does not find 13C and other isotopes

Problem:

There are cases where 13C and Br isotopes are not being used in formulas and that including them in the possible isotopes will identify the fragments.  Requesting that a complete table of isotopes be used so that more ions are identified correctly

Temporary Solution:

None

Fix Information:

n/a


KPR#:281147  Product:MassHunter Quant    B.09.00,10.0

Keyword: 

One-line Description:

Quant theoretical plates calculation is incorrect

Problem:

The Quant number of theoretical plates was using peak width rather than peak width using the tangent method.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:282917  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Quant-My-Way Custom flavor - Method table columns do not show custom label in Compound Table view

Problem:

Reported that when creating a custom label for the User Annotation field that custom label appeared in the custom flavor except in Compound Table view where it appears as User Annotation.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:283902  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Agile and Agile2 not integrating very sharp peaks

Problem:

In some data sets very sharp peaks of significant size where not integrated.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:284315  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

When Quant-My-Way version converts files there is an error writing to log, Classic works

Problem:

When a set of untranslated data files are added to a batch in Quant-My-Way each file appears to be translated but with each file an error message appears indicating that the translation log could not be updated.  Classic does not show this issue.  Quant-My-Way doesn't when run "as administrator".

Temporary Solution:

None

Fix Information:

n/a


KPR#:284506  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Unknown Analysis - Graphic setting does not support Spectrum font size

Problem:

Unknown Analysis - Graphic setting does not support Spectrum font size

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:284542  Product:MassHunter Quant    B.07.00

Keyword: 

One-line Description:

Unknown Analysis  - Crash after sorting one column then selecting 'Refresh' in queries

Problem:

Steps to reproduce:
1) Open 'Target and Non-Target Analysis.uaf' (MassHunter\Data\QuantExamples\MS\RI-PEST-MATRIX from Supplemental installation)
2) Select Report > Query.  Select any of the first three queries (Batch Non-Target ..., Batch Quant Target ...).  Click Open
3) In the Query window, sort any one column by clicking the column header
4) Right-click in the query window and select 'Refresh' 
--> Crash

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:284543  Product:MassHunter Quant    B.07.00

Keyword: 

One-line Description:

Quant displays incorrect Reference Library source after overwriting existing Reference Library file

Problem:

Steps to reproduce
1) Open VOA batch
2) select a cal file 
3) enter method editor, Create Reference library based on a cal file
3) Exit, apply, analyze 
4) name of Reference file displayed in spectra
5) enter method editor, Create Reference library based on NIST11 by overwriting existing library (i.e., Leave 'Create reference library at' as it was for the first Step 3)
6) Exit, apply, analyze
7) name in spectra is still cal file, not NIST11

Temporary Solution:

Use different file name rather than overwrite existing file.

Fix Information:

n/a


KPR#:284544  Product:MassHunter Quant    B.07.00

Keyword: 

One-line Description:

Library searches does not recognize updates from Library Editor

Problem:

The issue can be seen in the steps below as
1) Add library X to Qual (same seen with Unknowns Analysis) library list
2) Perform search
3) Open Library Editor and add a new compound, then save library X
4) search again, new compound not found (bad)
5) edit library to use Y and search 
6) change back to Library X, search, new compound not found (bad)
7) close application, restart application, search library X and compound is found.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284548  Product:MassHunter Quant    B.07.01

Keyword: 

One-line Description:

ECM Quant : Adding Quant Reporting method to existing method "save as" not possible

Problem:

Only seen in ECM quant.  This issue can be seen if the user uses the "New" button to create a Quant Reporting Method and then tries to use the "Save" option to place it into an existing >m method folder.  When this is done Quant gives an error message saying method exists when in fact there is no Quant Reporting Method in the .M folder.  This is a common workflow that works in non-ECM Quant where it works.

Temporary Solution:

Workaround is to "Edit" the existing method and then "Save".

Fix Information:

n/a


KPR#:284550  Product:MassHunter Quant    B.07.01

Keyword: 

One-line Description:

Level code order in ISTD causes validation error

Problem:

Randomly Quant had an error after analyzing the batch : "sample not validated :calibration level name mismatch between target & ISTD". Same results after checking/correcting/recreating the quant method. Problem found to be for ISTD, calibration level were set in the following order : 1-10-2-3-4-5-6-7-8-9 . For target, cal level were 1-2-3-4-5-6-7-8-9-10. The issue was solved after putting the calibration level for ISTD & target in the same order in the quant method."

Temporary Solution:

Manually reorder the levels in the ISTDs.

Fix Information:

n/a


KPR#:284551  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

When a PCDL is opened in Library Editor, some of the spectra cannot be correctly displayed - no m/z shown

Problem:

When a PCDL is opened in Library Editor, some of the spectra cannot be correctly displayed - no m/z shown.  Root cause is that the spectra are not stored in increasing m/z order.

Temporary Solution:

Edit in PCDL to correct ion order.

Fix Information:

n/a


KPR#:284553  Product:MassHunter Quant    B.07.01

Keyword: 

One-line Description:

The R2 and average response factor RSD outliers show in Flat Table (Single Compound) but not Compound Table (Single sample)

Problem:

The R2 and average response factor RSD outliers show in Flat Table (Single Compound) but not Compound Table (Single sample)

Temporary Solution:

If you are using the R2 and average response factor RSD outliers as part of your analysis, it is recommended to stay in the 'Flat Table (Single Compound) view to eliminate the possibility that you miss either outlier being flagged. You can toggle between either view at any time using the View menu.

Fix Information:

n/a


KPR#:284556  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Matrix Type Override outlier:  Entering a negative value for outlier limit (e.g., Sample RSD) is not flagged in method validation

Problem:

Method error is flagged at batch analysis time in the batch table

Temporary Solution:

None

Fix Information:

n/a


KPR#:284557  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Matrix Type override outlier:  Does not use the expected outlier limits

Problem:

No method validation occurs in the Matrix Type Override window in Quant B.08.00, so the existing matrix type outlier (before Quant B.08.00) can be used in addition to the new matrix type outlier (override).
If an outlier is set up with both the old (previously-existing) way AND the new way, outliers may not display or flag correctly.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284558  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Matrix Type Override outlier:  Can add the same matrix type in the Matrix Override table with a different limit

Problem:

Matrix Type Override outlier:  Can add the same matrix type in the Matrix Override table with a different limit

Temporary Solution:

User needs to check that there are not multiple rows with the same matrix type

Fix Information:

n/a


KPR#:284559  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Method validation fails to flag surrogate recovery limits for non-surrogate compounds

Problem:

Method validation fails to flag surrogate recovery limits for non-surrogate compounds

Temporary Solution:

None

Fix Information:

n/a


KPR#:284560  Product:MassHunter Quant    B.07.01

Keyword: 

One-line Description:

Changing Integration Parameters does not quantitate

Problem:

Changing the integration parameters from the Compound Information window will update response but clears the concentration values .  This is inconsistent with manual integration which automatically determines concentration.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284561  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Undefined cal level gives misleading results

Problem:

User assigned a level code to an existing calibrator and this new level was not defined in the method. When they analyze the batch there is no error message appears warning that the level is not defined and the table shows old expected concentration of the old calibrator level and gives an accuracy value.

Temporary Solution:

This defect manifests only when the calibrator levels in your batch table differ from the calibration levels defined in your Quant method. It's very important that the user never do such a thing. It should never be the case that the calibrator levels present in the batch differ from the levels defined in the method editor.

Fix Information:

Fixed in 10.1


KPR#:284562  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

2 - 3 second delay when changing sample type or level

Problem:

Changes in sample type or level in a small batch (5 samples, ~20 compounds) takes 2 to 3 seconds delay in response even on high-end laptop (i7, 16GB, SSD).

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:284563  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Unknowns Analysis ECM:  Commands displayed in the audit trail are not displayed in ATM Configuration

Problem:

Because they are not displayed, cannot configure user validation and/or reason for these commands and reasons cannot be displayed in Method History Report

Temporary Solution:

None

Fix Information:

n/a


KPR#:284564  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Unknowns Analysis ECM:  Method History Report and Comparison Results do not show which library changed in library method

Problem:

When a Library is changed there is a delete library and insert library event placed in the audit trail but the name of the Library being removed and the name of the library being added are not shown.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284565  Product:MassHunter Quant    B.07.01 SP2

Keyword: 

One-line Description:

Unknowns Analysis ECM:  Actions not recorded in the audit trail

Problem:

The following actions are not recorded in the audit trail:
1) Report generation
2) Unknowns report template used
3) Library change in the method

Temporary Solution:

None

Fix Information:

Fixed in Quant 13.0


KPR#:284569  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Negative outlier limits/associated values are not flagged by method validation

Problem:

Plates, Capacity Factor - Negative values not flagged (new outliers in Quant B.08.00)
Peak Resolution - Negative values flagged prior to B.08.00 but no longer flagged in Quant B.08.00

Temporary Solution:

None

Fix Information:

n/a


KPR#:284575  Product:MassHunter Quant    B.07.01

Keyword: 

One-line Description:

ATM Configuration shows only Quant commands

Problem:

No place to specify command groups, User Roles, User Validation/Reason associated for Unknowns Analysis commands

Temporary Solution:

None

Fix Information:

n/a


KPR#:284577  Product:MassHunter Quant    B.09.00,B.08.00

Keyword: 

One-line Description:

Quant ECM:  Convert Accurate Mass Samples is not active

Problem:

If opening a Q-TOF batch without any converted files, the menu item Tools > Convert Accurate Mass Samples is not active

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:284581  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

QuantECM:  Method History does not show all report method changes

Problem:

1) In Quantitative Analysis Report Method, Method 1 Value and Method 2 Value for 'Formatting[0]'/'Formatting[2]' display blank instead of report template path when report template changed
2) In Unknowns Method report, Method 1 Value and Method 2 Value for 'DeconvolutionMethod' are blank when LeftMZDelta/RightMZDelta and MZDeltaUnits are changed

Temporary Solution:

None

Fix Information:

Will not be fixed.


KPR#:284584  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Overlapping dMRM windows of identical adjacent transitions cause signal artifacts and aberrations

Problem:

In the case where two dMRM compounds (as defined in the acquisition method) have identical transitions (Precursor -> Product m/z, collision energy, fragmentor voltage, etc.) and have overlapping acquisition windows (as defined by the RT and RT delta), it is possible for those signals to be summed together when extracted in Quant. This has the effect of producing aberrations in the signal at the boundaries of the acquisition dMRM RT windows.

Temporary Solution:

Modify the acquisition method to ensure that no two identical transitions are overlapping in RT. 
Two approaches can be used. 
1.) Setting the CE of one transition to be 0.1 V away from the other transition is enough to resolve the two signals when they are extracted in Quant. For example - have compound A's CE = 14.0 and B's CE = 14.2. In the Quant method, define a CE Delta of 0.1. 
2.) Adjust all compounds RT delta's in the acquisition method to ensure that no two identical transitions overlap.

Fix Information:

n/a


KPR#:284585  Product:MassHunter Quant    B.07.01 SP2

Keyword: 

One-line Description:

Action not displayed in User Validation and Reason box

Problem:

Steps to reproduce:
1) Setup ATM Configuration
a) Each Required User Role is assigned to its corresponding Command Group
b) Batch Analysis requires command reason and Method Development requires command reason and user validation
c) One user is in the following groups:  QuantBatchAnalyzer, QuantBatchReviewer, and QuantMethodDeveloper.
2) Open an audit-trailed batch in QQQ flavor
3) Attempt to manually-integrate a peak > User Validation and Reason window does not display "Manually integrate compound ..." for Action
'CmdManuallyIntegratePeak' does display in the audit trail for the command name

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:284590  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

When a different concentration for ISTD is used for a calibration sample, that concentration is not used when calculating Concentration

Problem:

B.08.00 behavior:
Can change a level ISTD concentration in method editor (Concentration Setup), but it does not stay changed.  It reverts back to the ISTD conc entered for all levels (ISTD Setup).
The batch table calculates concentrations using the ISTD Conc entered for all levels.  Batch table displays the ISTD Conc used.
B.09.00 behavior:
Can change a level ISTD concentration in method editor, and it stays changed.
The batch table calculates concentrations using the ISTD Conc entered for all levels, not the changed ISTD Conc level.  Batch table displays the ISTD Conc entered for all levels (i.e., the changed level is not displayed).

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:284594  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Incorrect ISTD Concentrations displayed in the batch table

Problem:

Sometimes ISTD concentrations of other samples are changed when entering different ISTD Concentrations for Cals/QCs in the calibration table of method editor.  Software was designed to use same ISTD on all samples and if a sample needs to be given a different level in a given sample then the ISTD Dilution should be used, not editing the concentration in Method Editor.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:284606  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Area Percent Report does not show path to data file

Problem:

Area Percent Report does not show path to data file.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:284607  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Quant crash during method creation from RI based library with incomplete RT calibration file

Problem:

When using "Create New Method from Acquired Scan data with Library Search" if the library method contains an RI library and the RT Calibration file as an entry which lacks an RT the Quant Application will crash.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:284610  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Peak Filter's 'Limit to the largest' toggle is stuck filtering even when unchecked

Problem:

Steps to reproduce:
1.) Load the batch and analyze.
2.) Method -> Edit. Click on a compound.
3.) Integration Parameters Setup -> Int. -> Peak Filter
4.) Limit to the largest is set to 1 peak. Set this to 100 - > apply all. See many peaks integrated in compound.
5.) Set limit to the largest to 1 peak -> apply all. See that only 1 peak is integrated.
6.) Uncheck 'limit to the largest' -> apply all. See that only 1 peak is still integrated. All peaks should be integrated because the limiter was turned off.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284614  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Quant ECM 3.X:  Message displays that files failed to convert yet Convert Samples windows shows as converted to TDA

Problem:

Quant ECM 3.X:  Message displays that files failed to convert yet Convert Samples windows shows as converted to TDA.  Seen on LCMS samples but maybe possible on GCMS.

Temporary Solution:

None

Fix Information:

ECM 3.X does not support TOF data, Use ECM XT.


KPR#:284615  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

QuantECM: Batch path on Method History Report shows local drive secure folder

Problem:

QuantECM: Batch path on Method History Report shows local drive secure folder

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:284618  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Matrix Spike Group Recovery outlier requires analyze batch to clear outlier values when zero peak is done

Problem:

Matrix Spike Group Recovery outlier requires analyze batch to clear outlier values when zero peak is done

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:284619  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Full Width Half Maximum (FWHM) outlier, Symmetry outlier, and Sample RSD outlier remain flagged when peak is zero peaked

Problem:

Behavior is different in Quant B.08.00.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:284622  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Quant-My-Way: Outliers marked as "not visible"  are shown in the Method Editor

Problem:

Quant-My-Way: Outliers marked as "not visible"  are shown in the Method Editor

Temporary Solution:

None

Fix Information:

Do Not Fix


KPR#:284623  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Exported query results as csv display the infinity symbol in Quant as an '8' in Excel

Problem:

If the query 'Replicate RSDs.linq.qry' finds an "infinity" value in the output .in .CSV file format the value that will appear as an "8" when loaded into excel.  Problem is likely found in other queries.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284624  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Crash when 'Quantitate Compound' with TPH

Problem:

If a TPH compound is selected and then a 'Quantitate Compound'  is performed Quant will crash.  
Workaround is to use 'Quantitate Batch' or 'Integrate Batch

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:284625  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Peak purity value remains and outlier flag remains when target compound is zero-peaked

Problem:

Behavior is different from B.08.00.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:284626  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Resolution values are still displayed for peak resolution outlier when zero peak is done

Problem:

Resolution values are still displayed for peak resolution outlier when zero peak is done.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:284627  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Compound Information - Spectrum in Method Editor shows centroid data when Global Use Profile Data is checked

Problem:

Compound Information - Spectrum in Method Editor shows centroid data when Global Use Profile Data is checked.  Compound Information - Spectrum in Batch-at-a-Glance shows profile.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284629  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

When Zero Peak of target compound peak is done followed by Quantitate Batch, null values are displayed which were zero in the previous release

Problem:

Calc Conc, Final Conc, and Accuracy are null in Quant B.09.00.  In Quant B.08.00, zeros are displayed.

Temporary Solution:

None

Fix Information:

Fixed in 11.1 - Change in behavior in B.09.00


KPR#:284633  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Quant Method report give error message when run in Chinese

Problem:

Quant Method report give error message when run in Chinese

Temporary Solution:

Corrected report available on request

Fix Information:

Fixed in 10.1


KPR#:284639  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Reporting speed for single sample mode in ECM Compliance mode much slower than in non ECM or Batch mode in ECM

Problem:

When a batch of samples is printed using single sample mode in ECM reporting speed is much slower that seen for the same sample batch mode (same ECM configuration) on single sample mode in no-ECM configuration.  The root cause is that the data file is being download from ECM for each single sample report and this overhead is the cause of the slowness.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284642  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Library Editor - Melting point and Boiling point are not export to Jcamp file in MH Library Editor

Problem:

Library Editor - Melting point and Boiling point are not export to Jcamp file in MH Library Editor

Temporary Solution:

None

Fix Information:

n/a


KPR#:284647  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Script - SetPeakThreshold.quant.script - Qualifier peak filters not set to area but forced to Area Pct = 5

Problem:

The problem is that after setting the target peak to the calculated absolute area it sets all qualifiers to 5% relative (overwriting the manual values).  What it should do is set the qualifier to absolute area threshold (as was the target).  Now the value should be the target area multiplied by the expected qualifier ratio.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284649  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Unknowns Analysis - MS1 scan data creates sample spectra that fail to match any library spectrum

Problem:

MS1 Scan data files can be run in Unknowns Analysis and using either TIC Analysis or Deconvolution will find components with nice spectra.  However even when you lower the min match factor to 1 none of the spectrum match any spectra in the NIST17.L library.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284654  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Unknowns Analysis - Un checking Additional target hit match field Use CAS # does not affect matching as expected

Problem:

This issue is driven by a complaint from a user that notes that when Use Cas# is unchecked that Unknowns Analysis still uses CAS# as a match. As an  example both Use compound name and Use CAS# is unchecked and the expectation is that it will be linked as a Quant target compound by the other criteria (Within target RT window, Hit ion match criteria Target ion checked, Target Requirement Qualifier ion(s) checked).

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:284659  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

ECM mode: Quant Automation from GCMS and LCMS Acq to Quant B.08.00 and B.09.00 requires 'Method Development' privileges

Problem:

In Quant B.08 and B.09 - the current Quant automation scripts require that a user have 'Method Development' privileges for automated batch creation and subsequent report generation to occur from GCMS Acquisition. Specifically (CmdStartMethodEditing) is being used in all cases,  and (CmdImportMethodFromFile) may be a better substitute for cases where method editing is not required.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:284660  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Audit Trail Report marks as succeeded a cancelled operation, Audit trail in Tools menu is correct

Problem:

This issue was seen in UMAT mode with the Manual Integration requiring a reason.  When a manual integration was started but canceled out of inputting a reason the problem was seen.  The Audit Trail Report shows a check in the success box and a program exception in the reason.  The  Audit trail in Tools menu correctly shows unchecked success box and noted as "This command requires a reason".

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:284661  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Go to NIST Program give "The calling thread cannot access this object because a different thread owns it." in QMY only

Problem:

When you run the Actions script "Go to NIST Program" it gives a "The calling thread cannot access this object because a different thread owns it." error message but only in Quant-My-Way, Classic runs fine and gives search results.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:284663  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

PDF Report Builder - Expression fails when the column is moved

Problem:

A case was reported where moving an expression field within a table using the "Columns" dialog box.  Once it was moved and a preview report was attempted an error of  was reporting an error ""Failed to build Preview "Float object has no attribute :ToString".

Temporary Solution:

Workaround : Remove expression, move filed, replace expression.

Fix Information:

Do Not Fix


KPR#:284666  Product:MassHunter Quant    10

Keyword: 

One-line Description:

Do not configure a compound math compound to be based on the results of another compound math compound

Problem:

With Quant 10.0 - a compound can be configured to reflect the results of a ratio calculation based on other compounds defined in the method. For example, we can now calculate the ratio of CompoundA to CompoundB and display the results as CompoundC. However - CompoundC may not be used in another compound math calculation. 
This entry will be marked as fixed once method validation includes a check for this. Currently - method validation does not detect if a user has configured a compound as described above.

Temporary Solution:

None

Fix Information:

n/a


KPR#:284667  Product:MassHunter Quant    10

Keyword: 

One-line Description:

ECM Quant - File with too long path loads on 2nd try

Problem:

I created a file with long file path to test new improved file name message in Quant 10.0 and that works well.  However if I hit OK and then try Add Samples to the same sample it loads without error message.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:284671  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

GC-QTOF fail to create SureMass file due to corrupt MSMassCal.bin file

Problem:

GC-QTOF fail to create SureMass file due to corrupt MSMassCal.bin file.  This file contains the mass adjustment information.  If this file is invalid SureMass conversion will fail.  The file can be invalid if re-calibration is specified but not possible (example: no calibration gas).

Temporary Solution:

None

Fix Information:

Fixed in 10.1 - Error message given


KPR#:284673  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Unknown Analysis - Show Alternative Hits - Library RI not displayed when using RI based library search in Unknown Analysis

Problem:

If the Unknown Analysis method is set to use RI as part of the library search and a Show Alternative Hits is preformed then the library RI is show as "zero" rather than the actual RI from the library.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:284676  Product:MassHunter Quant    10.0,10

Keyword: 

One-line Description:

Selecting "Monoisotopic" in "New Method from PCDL" dialog will create compounds based only on MS(1) data - MS/MS fragmentation is ignored

Problem:

When using the 'New Method from PCDL' feature - Quant will create compounds of different types depending on the type of data present in the library - and the 'Target Ion' option in the dialog box.
In the 'Target Ion' options, if 'Monoisotopic' is selected, then compounds with spectra in the PCDL are not used/ignored. Only the molecular formula is used (along with the selected adduct type) to create the compound in the Quant method. The compound's quantifier and qualifier ions will be from MS(1) level data and will be based on the calculated isotopic grouping. In other words - Monoisotopic is for creating compounds only based on MS(1) full scan data.

Temporary Solution:

In the next versions of Quant - additional information will be provided in the 'New Method from PCDL' menu to make it clear what types of compounds are going to be created.

Fix Information:

Fixed in 10.1


KPR#:284677  Product:MassHunter Quant    10

Keyword: 

One-line Description:

Create new method from acquired MRM data sets mass extraction to -0.3/+0.7 and can include unwanted signals, Qualifiers correctly set to 0.05

Problem:

When running "Create new method from acquired MRM data" the mass extraction window for the target ions is set too wide (0.3 left and 0.7 right).  In some cases this causes signal from other compounds to be erroneously merged with signals that have closely related masses.  In one case this resulted in the compound being found 3 min from the correct RT because the other compounds signal was merged and had more area.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:284678  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Create new method from Library does not use calculated RT from RI in library when RT is in Library

Problem:

When a library entry has both RT and RI and the user asks to use RI and supplies the RT Calibration file the software plugs in the library RT and not the calculated RI.  This is not desirable as the point is to create a method that is adjusted to the RTs along the RI curve.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:284681  Product:MassHunter Quant    10

Keyword: 

One-line Description:

Report Builder: Report Builder 10.1 includes B.09.00 help files for Japanese

Problem:

B.09.00 version of Report Builder help files are included in build 10.1. which is included with Quant 10.0.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:284683  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

ISTD Dilution causes signification miscalculation of conc

Problem:

Customer is using ISTD Dilution without problems in B.08.00. New instrument comes with B.09.00 and give extremely incorrect quantitative results. Customer uses ISTD Dilution on cals (and maybe samples) but with each Analyze Batch command the ISTD Concentration field, as seen in the Method Editor grow by large and unpredictable amounts. The net effect on the customer data set is that with each Analyze Batch command the report concentration of targets grows smaller. This is also seen in 10.0.706.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:286507  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Manual integration of chromatogram can lead to case where automatic noise ranges may include an integrated peak

Problem:

In normal operation - where the user has not explicitly defined a noise region in the Quant method - Quant will attempt to automatically determine a noise region in the extracted chromatogram. However - if a user manually integrates a peak, or adjusts the automatic integration with any manual integration tool - it may become the case where the automatically determined noise region might include some or all of the area of a non-target but otherwise integrated peak. For example - a nearby peak which, though found by the integrator, is not the target for quantitation. This will cause an artificially high noise value for the signal to noise calculation.

Temporary Solution:

This issue only occurs when a manual integration is done to certain chromatograms. One can easily observe this behavior by choosing an obvious color for the "Noise Regions" setting in the chromatogram Properties window. 
To prevent this behavior - one can set a fixed noise region in the method (on a per compound basis). This fixed noise region will not change after the manual integration is performed.

Fix Information:

Fixed in 10.1


KPR#:288393  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Spectrum extraction done in Sample Information gives too many ions poor LMS vs B.09.00

Problem:

Quant 10.0 give many small ions in very small m/z steps (0.05) resulting in lower LMS scores than seen in Quant B.09.00.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:288770  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

MRM Data Access in Quant 10.0 and greater requires synchronized Acquisition and Quant methods 

Problem:

MRM Data Access introduced in Quant 10.0 and used in subsequent versions require that the Acquisition method  and Quant Method have synchronized data, specifically compound names.  MRM Data Access links signals created in Acquisition to compounds in Quant method using the compound names.  When a Quant method is created from the Acquisition method and afterword, a change to either which results in a compound name mismatch is made, the resulting chromatograms will be in error.

Temporary Solution:

None

Fix Information:

Informational for 10.0 and greater


KPR#:289191  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Quant ECM:  GCMS Translator must be installed in the default folder

Problem:

'If the GCMS Translator is not installed in the default folder “C:\Program Files (x86)\Agilent\MassHunter\GCMS Translator”, MH Quant cannot find it and won’t use it."

Temporary Solution:

None

Fix Information:

n/a


KPR#:292350  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Using Percent in Reference/Non Reference Window Type fails, minutes used

Problem:

If the units in the Reference/Non Reference Window Type are specified as Percent (the default) the window used is actually based on minutes.  Visually the Reference/Non Reference windows in the Compound Information display are shown correctly (based on percent) but the code that decides to ignore peaks is working with minutes.  The typical result will be that the peaks are integrated and used when outside the window and customer will believe the feature is not working.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:293388  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Library Editor / ECM:  Can edit a library opened in Library Editor as read-only

Problem:

Library Editor / ECM:  Can edit a library opened in Library Editor as read-only

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:293911  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Quant asks user to save batch after load then generate report

Problem:

Quant asks user to save batch after load then generate report.  This is unexpected as no change to the batch has taken place.  The root cause is that the batch lacks any calibration levels in the method which is not a supported workflow.

Temporary Solution:

Add a single level to the method.

Fix Information:

Do Not Fix


KPR#:295037  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Append method from Library doesn't work properly

Problem:

Appending the method kept all the initial parameters in the method from Library but it overwrote all the original targets in the method.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:295299  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Quant Method report fails on some systems

Problem:

The Quant method report fails with "Error: Common Language Runtime detected an invalid program" when run from menu or when generating report.  Other reports run fine.  Only seen in some systems, appears to by OS/Configuration dependent.

Temporary Solution:

Request new report template

Fix Information:

Fixed in 10.1


KPR#:295487  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Reports do not display ISTD data on target when the ISTD is not selected compound

Problem:

The problem can be seen when running the below reports and only selecting a subset of compounds:
• Gen_Complete.report.xml
• Gen_resultsSummary.report.xml
When run this way the ISTD data is not made available and the ISTD fields are blank.  They have date when all compounds are selected.
Issue is old and reported in B.07.01 report but I checked and the issue is in the 10.0 code (and I assume B.08.00 and B.09.00).

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:295527  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Gen_BySample  or Gen_bySamplewithSN templates print in ESTD format when subset of compounds selected

Problem:

When printing the Gen_BySample  or Gen_bySamplewithSN templates and selecting a subset of compound the software thinks it is an ESTD method when in fact it is ISTD.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:297360  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Change in Sample type from Cal to other type can change ISTD levels in method

Problem:

Problem is seen when a Cal is changed to a sample type that does not have a level and the level is left on the sample.  After an Analyze Batch is preformed the ISTD concentration levels are altered and the Calibration Type changes from Calibration to Method.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:297606  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Unknowns Analysis  - MRM/Scan data displays alternating MRM and Scan data in chromatogram

Problem:

When processing MRM/Scan data in Unknowns Analysis the TIC and EIC chromatograms do not filter out the MRM data points and have a "zig zag" look.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:298091  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

TPH Subtraction:  Results same as Quant 10.0 but different from Quant B.09.00

Problem:

When we try to decide whether we should deduct the area of a compound from TPH, prior to 10.0  we looked at integrationStart and integrationEnd, but in 10.0 and greater we changed it to RT,

Temporary Solution:

None

Fix Information:

Change in behavior B.09.00 ->


KPR#:298635  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Compound Math - Concentration Sum fails with Relative ISTD

Problem:

Compound Math - Concentration Sum fails with Relative ISTD

Temporary Solution:

None

Fix Information:

Do Not Fix


KPR#:300988  Product:MassHunter Quant    B.09.00,10.0,10.1

Keyword: 

One-line Description:

Excess ECM license consumption by Quant 

Problem:

A single Quant session consumes multiple ECM licenses and sometimes fails to properly release them for reuse thus leading to a larger than expected number of licenses being used especially over extended use.

Temporary Solution:

Contact Agilent support for solution.

Fix Information:

Do Not Fix


KPR#:301270  Product:MassHunter Quant    B.09.00,10.0

Keyword: 

One-line Description:

UMAT mode - ATM Config - Check "Always enable audit trail" locks Unknowns Analysis in no audit trail mode

Problem:

When Quant is in UMAT and you configure the ATM to "Always enable audit trail" it does just the opposite in Unknowns Analysis.  When you create a new analysis the audit trail box is unchecked and grayed out thus disabling the Audit trail.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:301667  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Setting outlier limits for target and ISTD changes Symmetry values

Problem:

This problem can be seen when the same peak is evaluated by a method that deferrer only in that one has no symmetry outlier limits and one does.  The calculated peak symmetry should be independent of having the symmetry outlier limits or not or for that matter what the symmetry outlier limits are.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:302026  Product:MassHunter Quant    B.09.00,10.0

Keyword: 

One-line Description:

Audit Trail report in UMAT mode lacks Reported by: info

Problem:

This issue came to light by a series of comments from sites under regulation when doing software validation testing.  Customer points out that that the name of the person printing the audit trail report is not on the report.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:302320  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Quant-My-Way Flavor Editor - Adding Compound Approval tool to Ribbon causes a crash

Problem:

Adding Compound Approval tool to Ribbon causes a crash in the  Quant-My-Way Flavor Editor

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:302489  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

CEF file import from Qual on GC-QTOF fails (Find by Integration and Find by Chromatogram Deconvolution)

Problem:

CEF file import from Qual on GC-QTOF fails (Find by Integration and Find by Chromatogram Deconvolution)

Temporary Solution:

None

Fix Information:

Will Not Fix


KPR#:302986  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

SureMass data give inaccurate spectrum in Update RT Tool

Problem:

In Quant versions prior to 10.1 when SureMass data is seen in the Update Retention Times Tool the spectra are created from a single scans RT.  Unless the SureMass features apexes at this time it is excluded from the spectrum and some ions will be missing.
In Quant 11 this issue is partially solved by extending the RT range from a single scan a small number of scans before and after the scan RT and displaying all SureMass features that apex in that range.  This will include most of the ions of interest however it may still miss SureMass features that begin or end in the RT range but do not apex in it.

Temporary Solution:

None

Fix Information:

Will Not Fix.


KPR#:303079  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Go to Qual extract unit mass mz extraction for Q-TOF data

Problem:

Go to Qualification Application under Tools --> Actions will extract EIC with unit mass window in Qual even though for Q-TOF data with mass extraction window in method in ppm unit.

Temporary Solution:

None

Fix Information:

n/a


KPR#:304079  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Compound Approved data in BAG is inaccurate in Compound Table mode

Problem:

The issue is seen when users Export the BAG table to Excel in Compound Table Mode and multiple compounds / sample.  The Compound Approved field appears in the Compound Method column only once but needs to appear once per compound.  As a result the exported data is incorrect.

Temporary Solution:

None

Fix Information:

n/a


KPR#:304143  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Generate Qualifiers from Library doesn't generate the correct information for Q-RAI data

Problem:

Generate Qualifiers from Library-LC doesn't generate the correct information of the Qualifiers for Q-RAI workflow which includes the precursor ion, Transition, and Collision Energy Delta.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:304362  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

'Alternative Peak RT Difference' displays as a default Outlier column for all flavors

Problem:

'Alternative Peak RT Difference' displays as a default Outlier column for all flavors

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:305242  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Keyboard shortcuts for manual integration buttons do not exist in QMW interface

Problem:

Keyboard shortcuts for manual integration buttons in the Quant-My-Way interface do not exist / do not work.
For example - "Delete" to (Zero Peak) does not work in Quant-My-Way but does in the classic UI. This is true for all of the manual integration buttons.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:306278  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

QRAI doesn't show any spectra at MSMS level in Compound Information of Method Editor

Problem:

When a QRAI compound is displayed in the Compound Information of the Method Editor the Spectrum window is blank.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:307287  Product:MassHunter Quant    B.09.00,10.0

Keyword: 

One-line Description:

Quantifier mass accuracy calculated from MS2 spectra, not MS1 when Product scan selected as Spectrum override

Problem:

When processing AutoMSMS data on a LC-QTOF, where the ‘Scan’ parameter for a quantifier has been set to ‘Scan’, but the ‘Spectrum Extraction Override’ parameter has been set to ‘Product Ion’, to enable library spectra matching, the ‘Mass Accuracy’ is be calculated on the m/z being detected in the ‘Product Ion’ spectra, rather than the ‘Scan’ spectra.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:307368  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Unknowns Analysis - Excluded mz for SureMass doesn't work

Problem:

In Unknowns Analysis > Method > Peak Detection > Peak Filter > Excluded m/z has no effect on SureMass data.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:307619  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Report Builder Calibration reports not reflecting disabled calibration level correctly

Problem:

Disabled calibration data points appear in the report to be enabled when they are not.  Problem is seen in the following report templates:
Gen_Calibration.template.xml
Gen_Complete_ESTD.template.xml
Gen_Complete_ISTD.template.xml

Temporary Solution:

Request updated reports.

Fix Information:

Fixed in 10.1


KPR#:307683  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Remove the diamond sign of precursor ion form product ion scan for QRAI in Compound Information

Problem:

QRAI does not have a specific precursor value as seen in MRM and other data so it should not be rendered in the Spectrum.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:310596  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Mixed GC and MS data causes graphics issue in Report Builder sample chromatograms

Problem:

Consider a case where multiple samples are generating a batch report using Gen_Samples_ISTD .  In the 1st sample there are separate TIC-MS and GC Chromatogram which is correct , but starting in 2nd sample, there is an overlay the MS and GC signal together.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:311376  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

 Compliance Mode - Queue Report - No Audit Trail entry for printing report

Problem:

When printing reports using direct print vs. Queued printing that there are two issues.
1) Direct printing of the report has an audit trail entry showing report printing and the version of the batch is 1 greater than shown on the report (normal and expected).
2) Queued reports do not add an audit trail entry for printing the report and the version of the batch file matches the version on the report (audit trail failure).

Temporary Solution:

None

Fix Information:

Fixed in 10.2


KPR#:312649  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

 Unknowns Analysis - TIC Compound (mz = 0) from Quant not treated as a target compound

Problem:

When a compound is set to extract the TIC by setting mz = 0 and that batch is imported into Unknowns Analysis it is not seen as a target compound but as a Non-Target.  This is the case even when the method does not require the target ion be in the Hit ion match criteria (see attached screen shot). 
Note that there if the old method of picking a target ion and very wide left and right mz extraction windows is used it is seen as a target.  Also the target mz appears as blank rather than zero in UKA.

Temporary Solution:

Work around : Note that there if the old method of picking a target ion and very wide left and right mz extraction windows is used it is seen as a target.  Also the target mz appears as blank rather than zero in UKA.

Fix Information:

n/a


KPR#:313062  Product:MassHunter Quant    B.09.00,10.0

Keyword: 

One-line Description:

Env_CC reports use highest level not mid

Problem:

The following  reports (Env_CC_MidPoint.report.xml, Env_CC_MidPoint_RTDiff.report.xml, Env_CC_Avg.report.xml and Env_CC_Avg_RTDiff.report.xml) are reporting against the highest level rather than the mid point level.  This was the case in B.08.00 and B.09.00 but the B.07.01 version works and can be swapped in as a workaround.

Temporary Solution:

Request fixed reports.

Fix Information:

Fixed in 10.1


KPR#:313494  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Audit Trail report says 'Create method ...' when 'Append Method' was done

Problem:

Audit Trail report says 'Create method ...' when 'Append Method' was done.  The Action show the correct operation only the description is inaccurate.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:313508  Product:MassHunter Quant    B.09.00,10.0

Keyword: 

One-line Description:

Quant ATM custom command groups do not let contents inherit role selections

Problem:

In Quant B.09 or 10 running in UMAT mode, create a custom command group called 'Manual Integration'. Move one or more Manual Integration commands from the 'Batch Analysis' group to the new 'Manual Integration' group. 
With the top level 'Manual Integration' group selected - check the box for QuantBatchReviewer. Then select any of the commands. You will see that they do not have the QuantBatchReviewer role checked.
... If you do - File -> Save in the ATM - then re-open the ATM and see if the commands are still checked for QuantBatchReviewer - I find that they are not.
Only after checking them individually - then saving everything AGAIN, do I see that they persist after reopening the ATM.

Temporary Solution:

See description.

Fix Information:

n/a


KPR#:313509  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Cannot manual integrated TPH compound 

Problem:

Problems were seen with manual off compounds in the range of a TPH Compound.  In some cases Quant crashed, others the peak was zeroed.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:313515  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Audit Trail: "Clean up calibration table" meaning is not clear

Problem:

The action "Clean up calibration table" was not clear and has been replaced with a more clear statement that calibration replicates have been averaged.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:314711  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Dual Injector in batch table is ON when it is FALSE in sequence.xml

Problem:

The Dual Injector flag is checked when the “Dual Injector Acq. Date Time” is populated or the “Dual Injector Volume” is not null.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:315008  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Quant 10.0 spectrum inconsistence with B.09.00 and Qual 10.0

Problem:

Spectra taken for selected RTs are inconsistence with B.09.00 and Qual 10.0.  The root cause is the MRM Data Access code introduced in Quant 10.0.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:315057  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

PDF Report Builder reports do not use Fixed Graphics setting

Problem:

When you set the fixed graphics setting of fixed x min and max they are used in Python reports but ignored in PDF Report Builder.

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:315841  Product:MassHunter Quant    B.09.00,10.0

Keyword: 

One-line Description:

RT manual integration toolbar keyboard shortcuts do not work in Quant-My-Way UI

Problem:

RT manual integration toolbar keyboard shortcuts do not work in Quant-My-Way UI

Temporary Solution:

None

Fix Information:

Fixed in 10.1


KPR#:316417  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Manual integration tool "merge" may not include peaks as expected

Problem:

The manual integration toolbar includes functions to merge a peak with an adjacent peak. It has been observed that the tool may occasionally not merge the adjacent peak as expected.

Temporary Solution:

When this occurs - simply use the manual integration start/stop boxes in the chromatogram and drag the appropriate box to include the peak that failed to merge as expected.

Fix Information:

n/a


KPR#:316995  Product:MassHunter Quant    10.1,10.2

Keyword: 

One-line Description:

ECM Quant - UAF file is not Checked out when "check out " option is selected

Problem:

When in Unknown Analysis and opening a UAF.ssizip file as Checked out the UAF.ssizip is not checked out in ECM.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:320479  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Create Levels from Calibration Samples doesn't work properly in an existing quant method

Problem:

To see issue with DrugsOfAbuse example.
1) Create a new batch adding all of the samples
2) Open method from existing batch, 'DrugsOfAbuse.batch.bin' --> L1 through L5 exists for calibration levels
3) Delete all calibration levels
4) Create Levels from Calibration Samples --> Only L1 Cal, L2 Cal, and L2 QC exists - Expect L1 through L5 cal levels
Seems to happen when new batch is created for Step 1 - If an existing batch is used, issue is not observed

Temporary Solution:

None

Fix Information:

Will No Fix


KPR#:320816  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Append method from Library - LC may not function properly depending on the library

Problem:

It has been observed that certain libraries will not result in any additional compounds being appended to the Quant method when using the 'Append method from Library - LC' feature.

Temporary Solution:

If this feature does not append any compounds to the Quant method, try using the "Append method from Library - GC" instead. It may work perfectly.

Fix Information:

Will Not Fix


KPR#:320859  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

New/Append Method from Library no longer has option for 'Sum qualifier(s) from any additional spectra'

Problem:

When running New/Append Method from Library the 'Sum qualifier(s) from any additional spectra' feature is no longer an option.

Temporary Solution:

None

Fix Information:

This feature has been removed.


KPR#:320870  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

 'New Method from Library - GC' does not create method using the compound list

Problem:

When performing a 'New Method from Library - GC' and the Targets is set to "Use compound list" with a list file selected the software fails to filter on the compounds in the list and uses the entire library.

Temporary Solution:

None, workaround is to create a small library made up of compounds that would have been in the compound list file.

Fix Information:

Fixed in 11.0


KPR#:321029  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Unable to access the diagnostic information during application load

Problem:

When launching the Quant application the splash screen briefly appears before the application.  On the splash screen there is a link "Not for use in diagnostic procedures, click here for more information" but this link is broken.  The link and the information are available after the application loads, and the user brings up the splash screen via the "About" function.

Temporary Solution:

The link and the information are available after the application loads, and the user brings up the splash screen via the "About" function.

Fix Information:

Fixed in 11.0


KPR#:339304  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

'New Method from Library - LC' does not add compounds to the method

Problem:

'New Method from Library - LC' does not add compounds to the method

Temporary Solution:

None - Workaround use 'New Method from Library - GC'

Fix Information:

Will Not Fix


KPR#:342008  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Unknowns ECM:  Audit trail does not record what method was loaded

Problem:

Unknowns ECM:  Audit trail does not record what method was loaded

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:345040  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Unknowns Analysis - Robust recalculation of Estimated Conc

Problem:

Unknowns Analysis will calculate an Estimated Conc using dilution however this is not robustly implemented in Quant 10.1.  Even when "Analyze All" is run it skips recalculating Estimated Conc .  In 10.1 the workaround was to explicitly run 'Target Match' but this is not obvious.

Temporary Solution:

None - use workaround in description.

Fix Information:

Fixed in Quant 11.0


KPR#:346323  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

QMW Calibration Curves-at-a-Glance:  No curve displayed when 'Power' fit type selected

Problem:

QMW Calibration Curves-at-a-Glance:  No curve displayed when 'Power' fit type selected, Curve displays in the batch table but not in the Calibration Curves-at-a-Glance window

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:347569  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Installing Quant 10.1 breaks the "Edit" template button in Qual Method Editor

Problem:

If you install Quant 10.1 it will remove Report Builder 10.1 from the system.  Qual 10.0 uses Report Builder 10.1 to edit Qual 10.0 report templates.  As a result clicking on the Edit button has no effect.

Temporary Solution:

See Service Note Number: G3335AA MassHunter Software-413 - MassHunter Quant 10.1 Removes Qual's Report Builder for details and instructions.

Fix Information:

Fixed in 10.2


KPR#:348354  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Report Builder in ECM mode - crashes when loading data 

Problem:

Report Builder in ECM mode - crashes when loading data.
Report Builder not supported in ECM mode.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:348707  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Append method from Library adds duplicate Qualifiers 

Problem:

Steps to see this error.  Create a method from a library, then Append method from same library.  The compounds are not duplicated but a second set of duplicate Qualifiers are added to the existing compounds.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:352929  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Compounds-At-Glance - Fit to Lowest level give bad scaling vs Batch-At-Glance

Problem:

When in Compound at a Glance if you place the interface in "Fit to Lowest Calibration Level" the graphics do not look reasonable, certainly not like those seen in Batch-at-a-glance.  In some cases they are blank and the baseline is way too high crushing the peaks.

Temporary Solution:

None

Fix Information:

Fixed in Quant 11.0


KPR#:356116  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Custom Calculation outlier not working automatically

Problem:

When running a script and setting a Custom Calculation value even when High and Low limits are in the Quant method will not automatically set the outlier to red/blue status.  The logic to detect high/low condition and set the outlier must be coded in the script.

Temporary Solution:

Add logic to detect high/low condition and set the outlier must be coded in the script.

Fix Information:

Fixed in 12.1


KPR#:357246  Product:MassHunter Quant    B.09.00,10.0,B.08.01,10.1

Keyword: 

One-line Description:

Quant does not properly handle "Dynamic CE" data where CEs are replaced by "0"

Problem:

All verisons of Quant (including 10.0 & 10.1's MRM Data Access layer) do not properly handle the behavior of "legacy" LC QQQ's (excludes Ultivo) when it condenses multiple MRM transitions into fewer scan segments using a technique called "Dynamic CE". This behavior also occurs in some older versions of the GC QQQ driver. 
"Dynamic CE" occurs when a common precursor and more than one product ion are being collected and the collision energy (CE) is not the same over all the transitions.  In this case the CE is set to zero in the data file while the actual CE is still recorded in the acquisition method.  Unlike Qual, Quant relies only on the data file.  Thus if a specific CE, and collision energy delta are found in the Quant method, the signal will not be extracted.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:361034  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

LC screener graphics blank with QRAI non-SureMass data

Problem:

The LC screener tool does not display graphics when using QRAI data that has not been SureMass converted.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:363887  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Quant ignoring Spectrum % Saturation Threshold

Problem:

When Quant method has a value in the Spectrum % Saturation Threshold it should exclude spectra above that saturation level however it does not do so and includes all spectra.  This has a negative impact on mass accuracy.

Temporary Solution:

None

Fix Information:

Fixed in 10.2


KPR#:363926  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

SequenceFileName and SequencePathName in the Samples table are blank and not defined in the QuantDataSet

Problem:

SequenceFileName and SequencePathName in the Samples table are blank and not defined in the QuantDataSet

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:366361  Product:MassHunter Quant    B.09.00,10.0,10.1

Keyword: 

One-line Description:

Gen_ByCompound fails to print compound graphics when subset of samples selected

Problem:

Gen_ByCompound fails to print compound graphics when subset of samples selected

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:366381  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

ReportBuilder does not include ISTDs when subset of compounds is selected

Problem:

Most Report Builder templates use "SelectedCompound" to provide a list of compound that the user selected when generating the report.  This list does not include the ISTDs associated with the selected compounds and as a result they do not appear in the report.  A new "SelectedCompound" that can be used in cases where ISTDs are required.  Using this new feature requires that the report Builder template be edited.

Temporary Solution:

None

Fix Information:

Fix in 11.0 (after editing template)


KPR#:368642  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Unknowns Analysis - LSR_NonTarget_Details.template.xml - Reports Surrogates, Matrix Spike and ISTD

Problem:

In Unknowns Analysis the LSR_NonTarget_Details.template.xml Report includes Surrogates, Matrix Spike and ISTD compounds. The is also the case with the Python report version of the report. Although the report says non target no one wants to see the ISTD, Matrix Spike and surrogate compounds listed as "unknowns" when in fact they would be in every sample.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:368719  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

GC/LC Screening displays absolute value in RT difference rather than plus/minus

Problem:

GC/LC Screening displays absolute value in RT difference rather than plus/minus.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:369114  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Cannot generate audit trail report if batch cannot be saved

Problem:

Under certain circumstances a Quant batch can become invalid and can not be Analyzed or Quantitated.  If this happens, and it is not corrected, the batch can not be saved.  Saving a batch is required to run all reports including the audit trail thus no audit trail report can be generated.

Temporary Solution:

Resolve issue making batch invalid then Analyzed or Quantitate.  If this is not possible use the audit trail viewer.

Fix Information:

Will not be fixed.


KPR#:372023  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Smoothing + Agile2 integrator breaks RMS S/N calculation - leads to null result

Problem:

The combination of RMS Signal to Noise calculation with Agile2 integrator and smoothing has been found to lead to a null S/N value.

Temporary Solution:

Avoid the combination of Smoothing + Agile2 integrator + RMS S/N calculation

Fix Information:

Fixed in 11.0


KPR#:373009  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

When selecting a set of compounds for template Gen_Samples_ISTD , the Graphics section couldn't be displayed

Problem:

When running the Gen_Samples_ISTD template the report will no display graphics when a subset of compounds are selected.  Works when ALL compounds are selected.

Temporary Solution:

Report template available on request

Fix Information:

Fixed in 11.0


KPR#:378909  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Accurate mass profile data gives incorrect mass accuracy

Problem:

The logic to locate the measured mass and thus calculate mass accuracy had a defect which in some cases was returning the wrong mass and leading to incorrect mass assignment and mass accuracy.

Temporary Solution:

None

Fix Information:

Fixed in 10.2


KPR#:379700  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Value other than default of 5 in Noise SD Multiplier give increasing signal to noise with each Analyze Batch command

Problem:

Value other than default of 5 in Noise SD Multiplier give increasing signal to noise with each Analyze Batch command.  Is related to MRM Data Access in Quant 10.0 & 10.1.

Temporary Solution:

There are two workarounds in Quant 10.0 &10.1)
1.	Change integrators from Agile2 to any other.
2.	Disable MRM Data Access (Modify the QuantAnalysis.exe.config file by setting key="UseMRMDataAccess" value="false")

Fix Information:

Fixed in 11.0.


KPR#:380024  Product:MassHunter Quant    10.0,10.1,10.2

Keyword: 

One-line Description:

ISTD Dilution not changing outcome of calibration curve regression

Problem:

The ISTD Dilution is being applied to calibrators only after the curve fit has been calculated. This means the dilution is not having an effect on the concentrations of the unknowns (samples).

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:380361  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Crash when '# of Verified Ions Limit' set on opening 'Compounds-at-glance'

Problem:

When the "# of Verified Ions Limit' is set in the outlier and an attempt to open 'Compounds-at-glance' is performed the Quant app will crash.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:380684  Product:MassHunter Quant    B.09.00,10.0,10.1

Keyword: 

One-line Description:

Resolution = Valley Height/Peak Height Avg values do not match hand calculated values

Problem:

The resolution shown in Quant is not correct and the actual resolution should be about twice as much as shown.
The following describes the calculation as performed in Quant 11.0.
Although peak heights can be displayed in the batch table or peak labels, the valley height used in the calculation is not viable.  The software is using the average of the three lowest points in the peak valley to determine the height of the peak valley.  Thus a visual inspection will not match the actual peak height used and the height used will be above the valley seen in the peak graphics.  This will typically result in an overestimation of the peak valley height and an underestimate of the  resolution when comparing reported values vs what would be obtained by measuring against peak graphics.

Temporary Solution:

None

Fix Information:

Fixed in 10.2


KPR#:381813  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Manual Integration with General integrator acts bizarrely

Problem:

In some cases manual integration with General integrator is acting bizarrely.  The behavior noted is that when positioning the start/end points the point will leap to an unexpected location.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:381821  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Valley Height/Peak Height resolution calculation incorrect

Problem:

In versions of Quant prior to 11.0, the "Valley Height/Peak Height" resolution calculation would not always use the correct peak for the denominator of that calculation. Beginning with Quant 11 - the primary peak (the one selected as the target - shaded in green) will always be used as the peak height. If no primary peak can be found - Quant will use the largest available in the window.

Temporary Solution:

None

Fix Information:

Fixed in 10.2


KPR#:390186  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Export Table does not retain last used format as Export Graphics does

Problem:

Export Table does not retain last used format as Export Graphics does

Temporary Solution:

None

Fix Information:

n/a


KPR#:390476  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Product ion scan EIC for targeted MSMS data in TDA format is incorrect

Problem:

EIC chromatograms extracted from Product ion scan data in TDA format give zig zag data.  Root cause is a defect in the software that creates incorrect data points with zero intensity.

Temporary Solution:

None

Fix Information:

Will Not Fix.


KPR#:391827  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Excel Reports - Peak Chromatogram Graphics -> "Fit to Peak" does not apply to ISTDs

Problem:

When printing Excel based reports if one sets the Peak Chromatogram Graphics to "Fit to Peak" the target graphics will display correctly but the ISTD will not respect the setting and be "Autoscaled".

Temporary Solution:

Use PDF Report Templates where issue is not seen

Fix Information:

Will not be fixed


KPR#:392351  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Quant Method report fails with error about "qualifiers" 

Problem:

Method throws an error about "qualifiers" in Quant 10.1 and Quant 11 build 750 but not in Quant 10.0.

Temporary Solution:

Moving Quant 10.0 python code lets it run in Quant 10.1 without error.

Fix Information:

Fixed in 11.0


KPR#:393287  Product:MassHunter Quant    Report Builder 10.1 SR1

Keyword: 

One-line Description:

Report Builder - Original Compound and Qualifier Peak blank

Problem:

Both the Original Compound Peak and Original Qualifier Peak appear as blank in Quant 10.1 and Report Builder 10.2.1

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:397750  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

ECM Quant : ATM User not having System: Roles Configuration -> View causes error, default ATM configuration

Problem:

It is expected that all ECM users should have the ECM permission "System: Roles Configuration -> View" defined in the ECM server. 
There is a defect in Quant 10.1 where, if a user logs into the ATM Configuration tool without this privilege - Quant will warn the user of this condition - then load the default ATM configuration (which grants all users all permissions).

Temporary Solution:

None

Fix Information:

Fixed in 10.2. Now - if a user does not have the "System: Roles Configuration -> View" permission - Quant will warn the user of this - then terminate the ATM configuration tool immediately.


KPR#:398859  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Report Builder ignores subset selection of compounds in single sample mode - always includes all compounds

Problem:

A defect has been found in Quant's Report Builder engine when printing in "Single Sample" mode. This defect causes all compounds to be included in the report even if the user chose to include only a subset of the compounds defined in the method.

Temporary Solution:

Python based PDF Reports do not exhibit this defect. Please use a Python based report template until this defect in the PDF-Report Builder engine is fixed in a future release.

Fix Information:

Fixed in 11.0


KPR#:398942  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

 QMW flavor setup - Adding to Compound Information does not appear where placed

Problem:

The customer wants to add Compound Approved to Compound Information into an existing toolbar. QMW flavor setup allows customer to place this in an existing toolbar where customer wants it. But when the customer tests/deploys the app a new toolbar is created with only the Compound Approved check box. Worst still the toolbar is not displayed by default but has to be manually enabled by customer each time they start Quant.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:401238  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

ECM Complince mode only - No Logo appears in default python based PDF Reports

Problem:

All Python based PDF reports, when run in ECM Compliance mode, will not display the logo file.

Temporary Solution:

None

Fix Information:

Fixed in 10.2


KPR#:406657  Product:MassHunter Quant    B.09.00,10.0,10.1

Keyword: 

One-line Description:

ECM Quant - Overhead in .S folder causes error due to path too long issue

Problem:

ECM Quant maintains secure local storage in the .S folder.  The storage uses a long (38 character) GUID to create unique storage allocation and this competes with user LCDF and Windows file information.  Some user have reported error caused by this overhead in the form of Windows "Path too long" problems and requested that the GUID be replaced with a smaller number of character path.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:406664  Product:MassHunter Quant    11.0,10.1

Keyword: 

One-line Description:

Compound Math:  Concentration Sum incorrect when compound is also TPH Subtraction

Problem:

Compound Math:  Concentration Sum incorrect when compound is also TPH Subtraction

Temporary Solution:

None

Fix Information:

Will not fix


KPR#:407061  Product:MassHunter Quant    B.09.00,10.0,10.1

Keyword: 

One-line Description:

Unknowns Analysis report fails when "Display legend" checked in Chromatogram properties 

Problem:

There seems to be an issue with the "Display legend" being checked in Chromatogram properties and then creating a report.  Report aborts with error.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:409204  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

Quant fails when PC has FIPS enabled

Problem:

Quant on a PC with FIPS enabled and Quant crashes when they attempt to load a batch.

Temporary Solution:

None.

Fix Information:

Fixed in 11.0


KPR#:410025  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Wavelength Extraction Range Feature Ignored by Quant

Problem:

Quant allows a user to define a UV signal's wavelength extraction range to pull chromatograms out of data acquired with full spectra instead of using one of the explicit signals A, B, C, etc. However - Quant ignores the extraction range pulling out all wavelengths equivalent to a total wavelength chromatogram.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:411657  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Scans with no ions detected treated as if no data was acquired in that region

Problem:

In some cases, example being when thresholding is set very high, there is no signal seen in one or more contiguous scans. When an EIC is extracted over this region, Quant will display this as an empty space with no baseline rather than a zero intensity point for each scan. This can effect integration of peaks and is not correct as it can be said that no signal was detected (a zero intensity point) in such scans.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:412519  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Change in Quant noise calculation to use the MIN over noise regions

Problem:

In some cases Quant prior to 11.0 can determine that the noise value is zero and this will result in infinite signal to noise.  This is most often seen in Triple Quad systems where signals can be almost noise free but can also happen in files where noise has been removed by high threshold settings in acquisition.  Starting in Quant 11.0 when zero noise is detected it will be assigned a value of 1.

Temporary Solution:

None

Fix Information:

Change in behavior 11.0


KPR#:412861  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Unknowns Analysis - Show Alternate Hits - RI support missing

Problem:

When doing a Show Alternate Hits and using an RI Library the RI is not used. Specifically no penalty function is applied to the LMS.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:416985  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Integrator problem - Peak width and FWHM 

Problem:

Peak width calculations in Quant 10.1 were observed to be inconsistent with manual observation and FWHM.  In some cases peak width (Start to End) were less than or equal to FWHM.  Nature of problem varied based on integrator used.  Also when peak was manually integrated with extremely minor change to peak start or end significant change in peak width was observed with manual values comparable to values calculated by inspection of the peak graphics.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:418455  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Before and After Manual Integration qualifier peak graphics scale differently in y-axis on reports

Problem:

When printing before and after manual integration graphics of the qualifier peaks in reports there is a difference in appearance as far as the Y-axis goes.  In one graphic the peak is printed close to the top label and in the other there is noticeable "spacing".

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:418523  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Quant does not recognize UV signals from Compact LC (models #)

Problem:

The UV signals from compact LC (model) are not recognized by Quant

Temporary Solution:

None

Fix Information:

Fixed in 10.2


KPR#:418977  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

New method from CEF does not use compound names from MPP

Problem:

Some compound names created in Mass Profiler Professional (MPP) which are exported via CEF file and then imported into Quant using the "Create new method from CEF" are assigned a different name in Quant.  The affected compounds will appear in Quant as "Cnnn - RT"  where nnn is an incrementing number and RT is the retention time as seen MPP.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:419433  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

DrugsOfAbuse data files pre Quant 11.0 are not process correctly

Problem:

DrugsOfAbuse data files installed by Quant before Quant 11.0 will not be proceeded correctly in Quant 11.0 and later software.  This is know to happen in Create method from MRM data file and Analyze Batch but likely in many other places.  The DrugsOfAbuse data files are very old and required editing to make them work in Quant 11.0 thus older unedited copies will fail.

Temporary Solution:

Replace older data files with Quant 11.0 version.

Fix Information:

Informational for 11.0 and beyond


KPR#:422051  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Compounds at a Glance crashes when batch has NumberOfVerifiedIons outlier on

Problem:

When opening Compounds at a Glance window, it immediately crashes, when Number of verified ions outlier is ON.

Temporary Solution:

None

Fix Information:

Fixed in 10.2


KPR#:423680  Product:MassHunter Quant    B.09.00,10.0,10.1

Keyword: 

One-line Description:

ECM Mode - Print Method Report fails when reason/verification required

Problem:

This issue can be seen in ECM Compliance mode and likely in UMAT.  In the ATM require that the Method report require either reason or validation.  Then attempt to print the Method Report (see attached).  After supplying a location there will be an error message.  The verification/reason dialog was not displayed either before selecting a location (where I would expect it) or after with the Save button.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:424143  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

 PDF Report Builder - Footer Center - > 999 pages makes number print incorrectly 

Problem:

When a PDF Report Builder template contains more than 999 pages the total number of pages will start clipping the number as if the field size is too small to hold the 4 digit number.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:424152  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Report Builder version/build on splashscreen and 'About Report Builder' do not match those in the list of installed programs

Problem:

When installing Quant 10.2, Report Builder 10.2.1 is installed on the system and this is what is seen when checking the install version in Windows.  However the  "splash screen" and "About" screen in the application erroneously show 10.2 it shows.  The issue exists in the Report Builder 10.1 SR1 which installs Report Builder 10.2.1.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:424157  Product:MassHunter Quant    10.0,10.1

Keyword: 

One-line Description:

UMAT mode - attempting to save as a batch which already exists, then saving again corrupts audit trail

Problem:

Prerequisite - have two saved batches with existing audit trails (UMAT mode) - I'll call them:
• Batch A
• Batch B
Steps to reproduce:
1. In Quant 10.1 - load a UMAT batch with an audit trail - I'll call this "Batch A".
2. From the File -> Save As, save the batch as "Batch B" (which already exists).
3. An error occurs that you cannot save this batch because the batch already exists.
4. Acknowledge the error - and now, simply save the batch (as Batch A) from the File -> Save menu.
5. Close the batch, and re-open Batch A. You should find the audit trail is now corrupted and throws an error.

Temporary Solution:

None

Fix Information:

Fixed in 10.2


KPR#:427484  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Unknowns Analysis - Show Alternate Hits does not work on GC signals

Problem:

If you set up an UA session with TIC Analysis of a GC signal and set Library search Type to Retention Time Match you will get components identified as expected. However if there is a mistaken ID when you try to Show Alternate hits the search shows no choices even if you manual select the GC library used in the UA method. This means that there is no way to correct a misidentified component with the correct compound.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:427485  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

 Unknowns Analysis - Library description not show when using GC RT only Library

Problem:

When using a GC RT only library the description field is not transferred from the library to the component as it does in a MS library.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:427876  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

 ECM 3.x:  Batch path on report shows local drive

Problem:

When a batch is uploaded to ECM and a report is generated the old Windows directories are shown rather than the LCDF location.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:431211  Product:MassHunter Quant    B.08.00

Keyword: 

One-line Description:

Quant B.08 in ECM mode appears to add two entries to batch audit trail for every save event

Problem:

It has been observed that while running ECM 3.4.1.691 with Quant B.08.00, every time they click the Save batch button - two save actions are recorded in the batch audit trail.

Temporary Solution:

None

Fix Information:

Fixed in B.09.00


KPR#:433102  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Report Builder - Some graphic - Null parameters causes error

Problem:

When generating a report using a Report Builder template most of the graphics elements will display an error message and fail to create the report if one of the parameters have a null value.  This often is the case when there are missing ISTD peaks or a variable number of qualifiers (some compounds have 1, others have 2 or more).

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:434800  Product:MassHunter Quant    B.09.00,10.0,10.1,B.08.00,10.2

Keyword: 

One-line Description:

Unknowns Analysis - Excel template only works for single samples

Problem:

When generating Excel based report templates in Unknowns Analysis selecting "All Samples" will result in an error ''Please specify a batch ID''.

Temporary Solution:

None

Fix Information:

Will not fix


KPR#:438158  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Unknowns Analysis - QMY - Check box and labels displayed incorrectly when app width reduced

Problem:

In the "Component Filter“ section under tab Home: depending on the size of this window, different options are displayed. The options “Hit” and “Non-Hit” are hidden and it looks like the check mark belongs to the option “Manual Components”.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:438208  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Unknowns Analysis - SureMass - Chromatogram Range Low/high throws errors

Problem:

When running Unknowns Analysis in SureMass mode entering Chromtogram Range Low/high causes an Index out of bounds error.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:438229  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Unknowns Analysis - RT features not working with Accurate Mass Pattern Match

Problem:

When running Unknowns Analysis in Accurate Mass Pattern Match mode some of the RT related feature fail to work as expected.
1) Library RT is not displayed.
2) Delta RT is not displayed.
3) RT match factor is ignored.
possibly related 
4) Match Factor is not displayed.
5) Ions Peaks displayed show ions that are not part of the isotopic pattern
6) EIC peaks show saturation not seen in the Ion Peaks

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:438668  Product:MassHunter Quant    10.1,10.2

Keyword: 

One-line Description:

Update -> Average Retention Times and Update -> Average Qualifier Ratios Breaks with single CAL or single QC

Problem:

When a batch contains only a single calibrator sample, or a single QC sample, the functions which update RT's and qualifier ratios based on the average of more than one CAL or QC do not function properly. Instead of taking the average of a single value - they fail and return a 0 for the RT. Because the RT is 0 - the qualifier ratio observed at that time may very well be zero or null.

Temporary Solution:

Use the "Update RT" or "Update Qualifier Ratio" feature when the batch contains only a single calibrator or QC sample.

Fix Information:

Fixed in 11.0


KPR#:439263  Product:MassHunter Quant    10.0,10.1,B.08.00,10.2

Keyword: 

One-line Description:

Average Calibration Replicates will remove calibration level from curve if a calibration standard has no response for a target compound)

Problem:

Using the "Average Calibration Replicates" feature from the Method Editor -> Calibration Curve menu, will nullify the entire level if the first replicate has no response. This can occur if a user "Analyzes" a batch containing a standard with no response for a compound with a calibration curve.
For example - if a calibration standard (marked as a "Cal" in the batch table) does not contain a given compound (such that no response is found), a level will be added to the method's calibration curve of type "Method" which does not participate in the calibration curve regression. When the "average calibration replicates" function is executed, it will average all replicates within a given level leaving only the "Method" level in place. This has the effect of removing the entire level from the calibration curve.

Temporary Solution:

It is strongly recommended to not use the "Average Calibration Replicates" feature for replicates of standard injections that do not contain all calibrated compounds. One can manually remove the "method" type levels from the calibration table before using the "average calibration replicates" feature.

Fix Information:

Fixed in 11.1


KPR#:445316  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Matched isotope pattern in the Screener doesn't match the mass match score in BAG

Problem:

The screener UI shows poor isotope matching while the mass match score is very good in the BAG table.  The root cause was that the screener was using different mass match score calculation code and not saturation aware spectrum as was the BAG values.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:448211  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Unknowns Analysis - Crash with error indicating null height in ion peaks 

Problem:

Under certain and intermittent conditions Unknown Analysis will crash with an error about null height in ion peaks.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:449139  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Quant's activity log did not reflect when new batch files were created

Problem:

The Quant activity log (viewed in the Control Panel or in Quant itself) does not reflect that a new batch file has been created until the batch is saved.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 12.


KPR#:452007  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Quant ISTD concentration behavior inconsistent between replace calibrator and Analyze batch

Problem:

Consider a case where a batch contains a set of calibrators.  There are two paths to make the calibration curve be based on the current set of calibrators, the most common is Analyze Batch while it is also possible to perform a Replace Calibration command and replace all calibrators and all compounds (a common EnviroQuant workflow).
What is different is that Analyze Batch retains the concentration values in the individual calibration tables rows while the Replace Calibration command reloads the concentration in the calibration tables rows with the ISTD Conc. field in the Quantifier table. 
This issue came to our attention when a customer who had a method with one concentration in the ISTD Conc. field in the Quantifier table and a different one stored in the concentration in the calibration tables rows noticed that they got different calibration curves when doing Analyze Batch vs. Replace Calibration (this was due to 1/y weighting where the difference in ISTD concentrations shifts the weighting).

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:452050  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Method History Tool does not track changes to globals

Problem:

Method History Tool does not track changes to globals

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:454095  Product:MassHunter Quant    10.1,10.2

Keyword: 

One-line Description:

Editing compound name in quant method does not update extracted data

Problem:

MRM Data Access filters MRM and SIM data based on matching compound names in Quant method with compound names in the Acquisition method.   When changing a compound name in the Method Editor this might cause a match or mismatch but such edits does not update the extracted MRM or SIM signals.

Temporary Solution:

None

Fix Information:

Fixed in Quant 11.0


KPR#:455002  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Early SubscribeNet Quant 10.2 media is incomplete -  missing PeakQualifierChromatogram crashes Supplemental installer

Problem:

Some customers report an issue installing Quant Supplemental on Quant 10.2 media downloaded from SubscribeNet immediately after Quant 10.2 was available.  An error message mentions missing PeakQualifierChromatogram.

Temporary Solution:

Redownload Quant 10,2 media from SubscribeNet or order USB media

Fix Information:

Fixed at SubscribeNet


KPR#:458931  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

RT Calibration function lacks permission control

Problem:

The RT Calibration function lacks permission control and is available to all users.

Temporary Solution:

None

Fix Information:

Fixed in 12.1.


KPR#:459422  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

Retain Filter settings when starting Quant

Problem:

Filter contents (i.e. Compound Groups, Sample Groups, ISTDs) is not retained when Quant is exited and restarted.

Temporary Solution:

None

Fix Information:

n/a


KPR#:461414  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

ECM Unknowns Analysis - Save As leave old .UAF checked out and does not checkout new >UAF

Problem:

When running Unknowns Analysis with a Analysis (.UAF file) "checked out" it is possible to perform a "Save As" and create a new Analysis (.UAF file) .  If this is done the original .UAF file that was checked out and the new .UAF is not checked out.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:461950  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

ECM XT, Enterprise:  Unknowns Analysis - No way to view the unknowns method audit trail in Unknowns Analysis

Problem:

There is no interface in Unknowns Analysis to view the Unknowns Analysis method audit trail.

Temporary Solution:

View the unknowns/library method audit trail in Quant.

Fix Information:

Fixed in 12.0


KPR#:462485  Product:MassHunter Quant    10.0,10.1,10.2

Keyword: 

One-line Description:

Qual and Quant give different peak resolutions for USP

Problem:

There seems to be a significant difference in the way Qual and Quant calculate USP resolution in an example peak.  The issue does not exist in EP / BP / JP / DAB.  The difference between USP and the others is the use of peak width determine by the tangent method (USP) vs FWHM for the others.   The example peak shape is very poor and this could easily affect the tangent method peak width.  Performing a MI in Quant and reducing peak width to about 1/4 the current size makes the resolutions approximately agree.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:471440  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

SureMass fails to convert Q-RAI data

Problem:

Root cause not determined, thought to be related to duplicate m/z segments with different CE's. Error message given was not helpful typical Object reference error.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:474572  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

System Activity Log reports that Report Builder is uninstalled when only the permissions for Report Builder have been removed

Problem:

Removing the Report Builder permissions from OpenLab shared services will be recorded in the System Activity Log as having removed the "application" even though the Report Builder application is still installed.

Temporary Solution:

n/a

Fix Information:

One can remove Report Builder from the Add/Remove programs section of the Windows Control panel.


KPR#:478532  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Unknowns Analysis - Manual components do not impact Component-AreaPercent and Component-AreaPercentMax

Problem:

When using TIC Analysis the Component-AreaPercent and Component-AreaPercentMax are calculated but when you add a manual component the the values do not recalculate.  Similar issues with deleting.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:483457  Product:MassHunter Quant    10.0,11.0,10.1,10.2

Keyword: 

One-line Description:

Quant ignores reference wavelength with 2D (UV) based compounds

Problem:

Quant allows users to define compounds based on UV wavelengths either with named instances (DAD 1A, for example) or by EWC (extracted wavelength chromatogram) for DAD detectors collecting full scan spectra. However - when using EWC based compounds in Quant, the reference wavelengths are ignored by the software and are not subtracted.

Temporary Solution:

The workaround if you need to specify a reference wavelength for subtraction is to define in your acquisition method both the wavelength and reference wavelength as NAMED (DAD 1, A, B, C, etc.) signals instead of relying on EWC extraction from full scan spectra.

Fix Information:

Fixed in 12.0


KPR#:485703  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Report Builder template fails to format numbers to match BAG

Problem:

Quant has a feature that allows formatting of fields such as number of digits to the right of a numeric field.  It also will transfer the format to reports so they match Quant assuming the report template is not coded to a fixed format.  However, this only works when the Quant application type which is run (example QQQ) matches the Instrument type dropdown in the Results tab of the Quant Reporting method.

Temporary Solution:

Match Instrument application type to the Quant Report method Instrument type.

Fix Information:

Not a defect - Informational entry only


KPR#:490099  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Audit trail entries for changes to a batch are not written to the audit trail until those changes are saved

Problem:

Changes made to a Quant batch are not "recorded" to the batch file until the batch is saved. In the same manner, audit trail entries (which capture the details of the changes made to a batch) are also not stored until the batch is saved.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:490130  Product:MassHunter Quant    11.0,10.2

Keyword: 

One-line Description:

Quant runs out of memory saving large batch file

Problem:

In some cases very large batches may throw an "Out of memory" error when saving the batch.  Root cause was determined to be in the way Hash code was being generated.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:490552  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Quant batch saved three times, but only two versions show in the audit trail

Problem:

When saving a batch the audit trail displays the Quant batch file version number before the Save operation.  After creating a batch all operations prior to the Save Batch show a blank revision number. and only after the 1st save does it show revision 1.  When a second Save is performed the  Quant batch file version number shows 1 (the value that was being edited before the save).  This version numbering system can make it appear that the number of saves is 1 more that the highest file version number visible in the Audit Trail.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:494080  Product:MassHunter Quant    10.1,10.2

Keyword: 

One-line Description:

Unknowns Analysis - Identical Library match scores give multiple best hits

Problem:

This issue was seen on extremely clean samples where multiple RT Windows size factors results in identical spectra and thus identical library match scores.  Two components were marked as BestHit and one was target was marked as a Target march while the other was not.  This is very unlikely in real world samples but not impossible.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:495626  Product:MassHunter Quant    10.1,10.2

Keyword: 

One-line Description:

Unknowns Analysis - RT Match Penalty blank in for GC data

Problem:

When processing GC data files the RT penalty function is calculated and applied to the fit but the RT Mismatch Penalty column in the Library Hit record is blank.  Problem not seen in MS data.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:495627  Product:MassHunter Quant    10.1,10.2

Keyword: 

One-line Description:

Unknowns Analysis - Report generation does not stop with cancel

Problem:

When generating an Unknowns Analysis report and pressing the cancel button the report completes anyway.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:495745  Product:MassHunter Quant    10.0,10.1,10.2

Keyword: 

One-line Description:

Library Search Report - TIC Library Search Report - Dilution in Quant not transferred to UA

Problem:

When you run the TIC Library Search Report from Quant on a sample with a dilution of 2 UA and the report show 1,  This is odd because Quant asked me to save the batch,

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:496657  Product:MassHunter Quant    10.0,10.1,10.2

Keyword: 

One-line Description:

Issues opening Quant version 10.x help in Edge/Chrome

Problem:

Version 10.x of quant is adding a space to the beginning of the URL for the local help files when it is passed along to the default browser. This didn’t seem to bother earlier revisions of Edge, even earlier Chromium based versions, but now both Edge and Chrome are affected by this.

Temporary Solution:

Workarounds
1) After you get error, you can manually modify the URL: remove starting %22 and ending “ (double quote)
2) Change default browser to other browser

Fix Information:

Fixed in 11.0


KPR#:497927  Product:MassHunter Quant    10.1,10.2

Keyword: 

One-line Description:

Report Builder - Script box location causes errors

Problem:

Placing a Script Box in certain locations in the template causes run time error and seems to corrupts the template.   Placing in a text box was the reported site but others could exist.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:502751  Product:MassHunter Quant    10.1,10.2

Keyword: 

One-line Description:

Quant crashes when creating a compound and overlay target  or ISTD compounds is checked 

Problem:

There is a problem with creating a new compound using the New Compound right click menu item in the extracted spectrum window.  If the Sample information Properties has the Overlay target or ISTD compounds is checked then you get an error and Quant will ultimately crash.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:506942  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Unknowns Analysis - Quant-My-Way version - Delete key in Components not functioning

Problem:

When in the Quant-My-Way version of Unknowns Analysis it is not possible to press the Delete key in the Components table to delete a component.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:507645  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Quant allows sample data file to be added to batch when its audit trail is missing

Problem:

A defect was discovered in Quant 11.0 where an otherwise valid data file whose audit trail had been deleted from Content Management was allowed to be added to a batch and processed.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 12.


KPR#:510576  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

RSE (Relative Standard Error) not working for matrix spike or surrogates compound types

Problem:

RSE (Relative Standard Error) not working for matrix spike or surrogates compound types.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:511471  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Unknown Analysis - Generate Reports in Single Sample mode prints reports in non-acquisition order

Problem:

Customer generates Unknowns Analysis reports in Single Sample mode and complains that they print in what is perceived as random order.  This creates a sorting problem as report must be reorganized.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:513566  Product:MassHunter Quant    B.08.00,10.2

Keyword: 

One-line Description:

Use of Dynamic Background Subtraction causes Quant to fail to find significant peak 

Problem:

The use of Dynamic Background Subtraction was causing peaks in certain samples to appear or disappear.  The issue was related to the compound extracting using the TIC (Mz = 0).  Root cause was found to be that the Dynamic Background Subtraction was using an older integrator that found the peak to be a noise region and thus removed the signal.  Using Agile2 integrator corrected the issue and the peak was found.
Customers using Dynamic Background Subtraction should be aware that it can remove signals and that the peak area shown for the compound may be somewhat different with with Dynamic Background Subtraction on vs off.

Temporary Solution:

Disable Dynamic Background Subtraction.

Fix Information:

Fixed in 11.0


KPR#:514720  Product:MassHunter Quant    B.09.00,10.1,10.2

Keyword: 

One-line Description:

Calibration curve reports R^2=0 when using multiple single point calibrators 

Problem:

Customer reports an R^2 = 0 in a batch that contains 6 calibrator and 4 QC samples of a one level calibration curve.  Curve fit is set to Force, Linear and None.  When setting to Include works as expected gives R^2=1.  When only only one sample in batch either Force or Include give R^2 = 1.
Testing indicates that both the slope and calculated concentration are unaffected by the defect as they are the same as seen when Curve fit is set to Force or Include.

Temporary Solution:

Use Include  rather than Force.

Fix Information:

n/a


KPR#:515753  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Revision and File Version were for previous template instead of current template after Save As

Problem:

When a template A is opened in Report Builder and edited the changes are seen correctly in the audit trail but if a Save As is performed to create a template B and the audit trail is reviewed it will show steps from the editing of template A.  Reloading template B into Report Builder will resolve this and only display steps preformed on template B.

Temporary Solution:

None

Fix Information:

Fixed in 12


KPR#:516625  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

ECM XT, Networked Workstation - Crash when attempt to open batch and no ECM connection

Problem:

ECM XT 2.5
Steps to reproduce
Open Quant (Q-TOF).  Login.  Select project.
Disconnect the LAN cable to the PC being used.  Wait until 'Connection error' is displayed in the lower right corner.
Click the 'Open Batch' icon in the Batch section of the ribbon
Actual Result is a Crash
Expected Result is a message displaying 'Connection error' or something similar instead of crashing.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:517782  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

 Unknowns Analysis - Unclear Error message when opening Analysis missing its data file(s) 

Problem:

When Unknowns Analysis running on ECM XT or Workstation attempts to open an Analysis on which references data files not present in the folder a message is shown that is unclear about the root cause.  Fix allows the Analysis  to be opened and but attempting to 'Analyze All' or 'Analyze Sample' displays a message that a sample cannot be found.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:520311  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

ECM XT, Networked Workstation:  File upload in Sample Audit Trail records 'Software Name' as Convert Samples

Problem:

When uploading an unconverted data file using the File Upload console tool the Sample Audit Trail will displays 'MassHunter Quantitative Analysis Convert Samples' in the Software Name but should display MassHunter Quantitative Analysis File Upload.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:520836  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

ECM XT, Networked Workstation:  OpenLab Control Panel - Reviewer role cannot view the Method Audit Trail

Problem:

Users that have Reviewer role cannot view the Method Audit Trail unless they also have Method Edit to enter the method editor.

Temporary Solution:

None

Fix Information:

As Designed


KPR#:521255  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

 Import calibration levels from an existing file fails if compound name contains a single quote

Problem:

Certain chemical names contain a single quote and if such a name is in the import file then that causes an error "Syntax error: Missing operand after 'Chloride' operator.  Placing the compound name in double quotes.

Temporary Solution:

None

Fix Information:

Fixed in 13.0


KPR#:521695  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Data not extracted due to old MSInde,bin file

Problem:

In some cases Quant 11 is unable to extract and display chromatograms when the MSIndex.bin file was created in Quant versions prior to Quant 11.  Newly collected data that is loaded into Quant 11.0 does not have this issue.

Temporary Solution:

Delete old MSIndex.bin file so Quant reconverts the sample.

Fix Information:

Informational Only


KPR#:522249  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

What to do if ECM Quant cannot open a batch because it is being modified by another user

Problem:

ECM Quant can open a batch in two modes - as editable - or as read-only. When opened as editable, Quant will checkout the batch file from the content management system. It will also add a .lock file which indicates which user is operating on the batch file and from which computer.
If Quant were to crash or otherwise not be able to successfully check-in the checked out batch, it may leave the batch in a state where other users cannot re-open the batch as checked out.

Temporary Solution:

n/a

Fix Information:

There are two possible solutions: 
1.) If the user has the permission to access the batch through the content browser - they can select the batch and discard the check-out. 
2.) If the user does not have the permission to access the batch through the content browser - the batch can be opened as "read-only" and then "saved as" a new name. The audit trail of the new batch will follow the entire history of the batch, including an entry tracking the fact that it was saved from a different batch.


KPR#:522255  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Generated report in WS+ cannot be viewed from the application or Control Panel

Problem:

Once a report is generated in a WS+ of MH Quant there are problems viewing it.  "Report - Open Report Folder" menu is grayed out and "Open Published File" checkbox in the Report Method does not work.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:522964  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Q value uses summed Quantifier response when summing qualifiers

Problem:

User is using both Q Computed and summing the qualifiers  and reports that the Q value is lower than it should be.  When checking Qualifier ratios they are based on the Quantifier vs. the qualifier but Q is not.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:523080  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

ECM Quant - Quant lock files not removed when user lacks delete privilege

Problem:

When users lack the file delete privilege Quant is not able to remove the lock file ( <file name>.batch.bin.lock) when user completes work on a batch.

Temporary Solution:

None

Fix Information:

Working as designed


KPR#:523460  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Changing Project name in OLCP leads to activity log entries which are not immediately recognizable

Problem:

In the OpenLab control panel with Quant installed, if one changes the name of a project, the activity log for that project will include two entries which will not be immediately recognized by the user. The first entry will indicate that the "Project Extension Settings have changed". Project Extension Settings refers to hidden properties of the project pertaining to the MassHunter plugin to OpenLab Shared Services. 
The second entry will indicate that the project name was changed. In the details of this second entry, there will be two messages indicating that the "MassHunter Unknowns Analysis application checkbox" and the "MassHunter Library Editor application checkbox" changed from "Unchecked" to "Checked".
These application checkboxes are also hidden properties of the MassHunter plugin to OpenLab Shared Services. As they are hidden, they cannot be directly changed by the customer. 
Neither the Project Extension Settings nor the hidden application checkboxes have any impact on application functionality and their presence in the activity log can be ignored.

Temporary Solution:

Will Not be Fixed

Fix Information:

Will Not be Fixed


KPR#:523547  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

OLCP Activity log incorrectly records the user who unlocks a locked application with MassHunter Quant

Problem:

It has been observed that the Control Panel activity log incorrectly reports that the user who logged into the application is the one who closed it even when another user is actually performing the close operation.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:523869  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Gen_byCompound fails to display Qualifer info when compound is not found in 1st sample

Problem:

When a compound is not found in the 1st sample in a batch the report template Gen_byCompound will fail to display blank "Unc", Area and Q-Qutlier fields for all samples within the batch.  This can be seen when running the report on the DrugsOfAbuse in the AMP compound.

Temporary Solution:

New Report template available on request

Fix Information:

Fixed in 11.0


KPR#:524293  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

ECM XT, Workstation Plus: OLCP - Checking 'Requires command reason' for Batch Analysis - Audit Trail View in Configure Commands does not prompt for reason when audit trail for batch is viewed

Problem:

ECM XT, Workstation Plus: OLCP - Checking 'Requires command reason' for Batch Analysis - Audit Trail View in Configure Commands does not prompt for reason when audit trail for batch is viewed.  No prompt is displayed for command reason before Audit Trail window opens.

Temporary Solution:

None

Fix Information:

Fixed in Quant 13.0


KPR#:524414  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

ECM XT, Networked Workstation: Scientist cannot open as check out a batch

Problem:

Problem seen when installing Quant only on a new system.
Create a user as scientist, open Quant analysis and login with the user info.
Open a batch = no issue.
Open as check out a batch = failed. Error: "Current user has no write access to "\Project name\Data\xxxxxx.batch.bin.lock" as attached.
The roles in scientist is all by default, all the MH related privileges are checked and scientist user has privilege in this project.

Temporary Solution:

Data analysis on a processing PC may not have Acquisition, and therefore not have the default groups, installed.

Fix Information:

Informational only


KPR#:525461  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Reports with inconsistent quantitated results in Report due to Quantitate Sample

Problem:

Quant applies a time stamp and name to the batch when you analyze the batch and the State shows processed.  I alter a calibration curve of a single compound X and the State becomes ResultsDirty and the quantitated value for that compound in every sample is incorrect or at least the numbers do not match the current Cal curve.  If I now perform a Quantitate Sample the Batch state goes back (erroneously) to Processed.  At this point I am allowed to Save the batch and generate a report even thought all samples were Quantitated by the original Cal curve.  Similar issues could happen in Quantitate Compound if it is a member of a Compound Math compound.
Only a Analyze or Quantitate Batch should place the Batch in Processed state.    Moreover the reports should not be generated when the batch is not Processed.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:528035  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Some compounds created from dMRM/Scan data result in RT = 0

Problem:

When making a new method from dMRM/Scan data using Create New method from MRM Data some of the compounds were created with an RT = 0.

Temporary Solution:

None

Fix Information:

Fixed in 11.1.


KPR#:529208  Product:MassHunter Quant    10.1,10.2

Keyword: 

One-line Description:

Library Editor - Searches based on Spectrum values fail

Problem:

Library Editor offers several search options based on data in the Spectrum but they do not work.

Temporary Solution:

None

Fix Information:

Fixed in 12.1.


KPR#:533039  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Manual integration of SureMass feature - manually increasing integrated peak dramatically decreases peak area, and RT

Problem:

A defect has been discovered in the manual integration of SureMass features where, in some cases, a slight change in manual integration leads to a dramatic change in integrated area.

Temporary Solution:

None

Fix Information:

Fixed in 11.0


KPR#:533582  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Some Time and Date format in audit trail are not aligned with other program time/date format

Problem:

Time and Date format appearing in certain fields are not consistent with OpenLab CDS.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:537753  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Error when opening a Quant batch copied from one project into another

Problem:

It is not possible to open a Quant batch which was copied from one Project in the ECM XT content management to another project.

Temporary Solution:

.d data files can be copied, but not the Quant results stored in .batch.bin. As such - if a Quant batch needs to be created in another batch, it must be created from scratch in the new project using the copied data files.
Alternatively - it is possible to download the Quant batch file via the Content Browser interface, then re-upload/import the batch using the Quant import tool. One will have to check the "ignore checksum" batch to allow the upload to work. Once in ECM - the batch can be opened in it's new project location.

Fix Information:

Will not fix


KPR#:539262  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Saving Quant method using a file name of " x.x" creates file without .M or .quantmethod.xml file extension

Problem:

When saving a Quant method from the Quant Method Editor if a name such a "x.x" is entered the file will be created as a valid .quantmethod.xml file but lacking the .quantmethod.xml file extension in its name.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:544460  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Noise regions are not restored after the removal of a manual integration

Problem:

In Quant 11 and prior - removing a manual integration does not correctly restore the original noise regions determined by the automatic integrator. Analyzing the batch will also not restore the originally determined noise regions.

Temporary Solution:

As a workaround - the user can enter the method editor, make no changes and apply the method to the batch. Once re-analyzed, the original noise regions will be restored.

Fix Information:

Fixed in 11.1


KPR#:545430  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

ECM XT, Networked Workstation:  Quant - Entering method edit takes over two minutes

Problem:

ECM XT, Networked Workstation:  Quant - Entering method edit takes over two minutes

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:546936  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Quant ECM-XT: Create method from SIM doesn't read ChemStation acquisition method

Problem:

Create method from SIM with a sample in the ECMXT server and the method will be empty (no compounds).

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:546959  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Shortcut for 'Report Template Index (PDF-Reporting)' displays a message instead of the PDF

Problem:

When a user attempts to reach the index of PDF Reports (via Start > Agilent MassHunter Quantitative > Quantitative Analysis Supplemental > Report Template Index (PDF Reporting) or Navigating in the file system to \MassHunter\Shortcuts\Quant\Supplemental in the file system) the link is broken.

Temporary Solution:

The link may be manually edited to point to the file.  Change the Target to "X:\MassHunter\Report Templates\Quant\Index\PDF_Reports_10.1\INDEX_Quant_PDF_Reports_10.1.pdf" where X is the drive with the MassHunter folder.

Fix Information:

Fixed in 11.1


KPR#:549933  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

AgtMhQuantSfs user is created by Quant 11's installer, but it is not used at all

Problem:

Quant 10.x and prior uses a local user "AgtMhQuantSfs" to control access to the .s secured local directory when running in ECM 3.x mode. 
In Quant 11, ecm 3.x is not supported and requires ECM XT. In the ECM XT integration, the AgtMhQuantSfs is not used at all, and can be deleted if desired.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:549986  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Cannot generate Unknowns Report by Report Builder Template

Problem:

An error occurs when generate unknowns Report by the template under PDF-ReportBuilder > Unknowns
The issue was found in Networked Workstation (OpenLab Server).
 
Steps to reproduce
1. Open Unknowns Anlaysis SW, log in as admin, select a project
2. Open an analysis (check-out)
3. Create a report method which contains report template(s) from \Report Templates\Quant\PDF-ReportBuilder\Unknowns
4. Try to generate report(s)
Error message was displayed:
"A system error occured while uploading a file. Please contact the system administrator."
After closing the dialog, second message appeared:
"ExecuteReader requires an open and available Connection. The connection's current state is Closed."

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:550360  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Help: In various dialog boxes cannot be opened by F1

Problem:

When in various dialog boxes (New Method from ...., Report Method Editor, etc.) pressing the F1 key fails to launch Help as it should.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:551095  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

ECM XT - Default Reviewer role cannot view Quant batch audit trail

Problem:

The default Reviewer role lacks permission to open a Quant batch and thus cannot view Quant batch audit trail.

Temporary Solution:

Alter permissions to grant the Reviewer role the permission to open a Quant batch

Fix Information:

n/a


KPR#:551154  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Acquisition method information missing for older data sets processed with NEW batches in Quant 11

Problem:

A defect has been discovered which impacts processing of new batches created in Quant 11 (does not impact loading of existing batches created in older versions of Quant) for data acquired in older versions of MassHunter Acquisition (versions B.06 and prior).

Temporary Solution:

For any data file which contains both a sample_info.xml and worklist.xml, one can rename the worklist.xml to worklist.xml.old and the issue can be avoided.

Fix Information:

Fixed in 11.1


KPR#:553152  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

If Quant is installed without Excel add-ins, user cannot add it later with the installer.

Problem:

Steps to reproduce
1. Install Quant 11.0 without Excel add-ins and Excel templates
2. Install Office 2019 (32bit) and activate Excel
3. Run Setup_Quant .exe in Quant build
4. Select "Change" in Maintenance
5. Checkmark on Excel add-in files and Excel Report templates
6. Click Next to modify
7. After complete, open Excel and move to File > Option > Add-ins
8. There are no add-ins from MassHunter.  Masshunter Addin Loader and Masshunter Reporting Quant should be there.
Reported on Japanese system but may be present on other language versions.

Temporary Solution:

None (manually install Add-ins from working system)

Fix Information:

Fixed in 11.1


KPR#:553696  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

MassHunter Offline Installation guide in Supplemental is not latest

Problem:

The document files G3335-96241_MassHunter_Offline_Installation-xx.pdf (where xx refers to language) are dated September 2018 which is not the most current version which is dated January 2021.

Temporary Solution:

None

Fix Information:

Fixed in 11.1.


KPR#:553706  Product:MassHunter Quant    B.08.00,10.2

Keyword: 

One-line Description:

Recognition window logic ignored (MI of target, peaks appear outside of window)

Problem:

Initially the integrator is run no target peaks are integrated although one significant one exists outside the recognition window and same peak is seen in qualifier chromatogram although also not integrated.  When a manual integration is performed on a small target peak inside the recognition window is performed the recognition window is ignored and peaks in both target and qualifier appear.  When a report is generated is displays the peaks but also color codes the qualifier in green indicating it is the selected peak despite being far away and outside of the correlation window.

Temporary Solution:

None

Fix Information:

Fixed in 11.1 (report issue only)


KPR#:555924  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

QuantFileUploader.ui.exe does not restrict the user to the project path selected during login

Problem:

QuantFileUploader.ui.exe does not restrict the user to the project path selected during login

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:556266  Product:MassHunter Quant    11.0,10.2

Keyword: 

One-line Description:

MRM Compounds not being recognized uniquely when acquisition method contains more than 200 compounds

Problem:

If an MRM data file was acquired with more than 200 MRM transitions within a time segment - Quant may not be able to uniquely extract that signal from other signals with identical precursor ion, product ion, fragmentor voltage, and collision energy values.

Temporary Solution:

None

Fix Information:

Fixed in 11.1.


KPR#:561549  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Surrogate ISTD combined with compound math cause error when saving/opening batch

Problem:

When a surrogate with the ISTD flag check is used in a compound math function (response average was reported but other type likely will have same issue) the batch can be analyzed and saved but will cause a crash when that batch is reopened in Quant.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:562985  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Audit Trail for Batch does not show which compound Promote Hit was done for

Problem:

Display 'Screening - LC' for accurate mass batch.  'Right-click on a compound and select 'Promote to Orange/Red/Green'.  View the audit trail for the batch.  Actual Result  Audit trail description does not indicate which compound the Promote Hit was done for.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:565038  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Library Method with 3 libraries give error on Analyze Batch

Problem:

Reports that a library Method with 1) Reference Library then 2) custom mslibrary.xml then 3) NIST14.L causes an "Index out of range" error when you Analyze Batch.  Problem found to be any case with 3 or more libraries listed..

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:566673  Product:MassHunter Quant    11.0,11.1

Keyword: 

One-line Description:

Quant - Audit trail for Promote Hit does not specify the compound

Problem:

When performing a 'Promote to <Green/Orange/Red>' in Screening -LC or -GC Result Review window the audit trail only show that a compound was promoted but does not say which compound.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:566688  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Quant - Audit trail does not indicate which samples were TDA converted

Problem:

When performing TDA conversion on some of the files in a Quant batch the audit trail indicates that a conversion was made but does not indicate which files were converted.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:570019  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Unknowns Analysis - Component Spectrum does not display all ion masses when zoomed as seen in Library

Problem:

User complains that many small masses in the component spectrum are not labeled even when zoomed out to the point that labels have room and can be fitted on the display.  User notes that this is not the case with Library spectrum which displays all ions when adequately zoomed.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:570383  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Gen_ByCompound fails to display compound graphics when less than 5 samples in batch

Problem:

When running Gen_ByCompound report in a batch with 4 or fewer samples the compound graphics are not printed at all.

Temporary Solution:

Request latest report.

Fix Information:

Fixed in 11.1


KPR#:580082  Product:MassHunter Quant    11.0,10.2

Keyword: 

One-line Description:

Gen_BySample_withSN.report.xml omits ISTD info when selecting subset of compounds

Problem:

Customer uses Gen_BySample_withSN.report.xml.  When they select ALL compounds, the report works as expected and the ISTD information appears.  However, when they select a subset the ISTD data is blank.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:580374  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Manual integration of Sum Concentration peak adjust only once when MI performed

Problem:

If a sum of concentration compound is placed in manual integration mode the sum and all its parts are displayed.  If you perform a manual integration once it will adjust the concentration of the sum but all other manual integrations are ignored and show same concentration even as the area/response changes.  An analyze batch is required to correct it.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:581834  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Quant ME: Curve Fit info are cleared when ISTD flag is checked even though the compound is Surrogate

Problem:

When attempting to edit a surrogate to have it correct concentration of targets  one must check the ISTD flag but when doing so the existing Curve Fit information is cleared.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:581835  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Quant method validation doesn't check Surrogate compound with empty curve fit columns

Problem:

Quant method validation doesn't check Surrogate compound that has empty curve fit, curve fit Origin, curve fit Weight if it has ISTD Flag = ON.   There is no error about this surrogate compound even though it will have error when analyzing, because surrogate compound needs curve fit information.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:582774  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Estimated Concentration not calculated on manual component

Problem:

Find compounds by TIC and estimate concentrations with manual factor.  Then add manual component and identify it by show alternate hits.  Manual component is moved to hits-list with the identification but it is missing estimated concentration.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:585722  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

LSR_NonTarget_Hits.template - Estimated Concertation do not match UA GUI

Problem:

A number of Report Builder reports, including LSR_NonTarget_Hits.template, can be found incorrectly in the path \MassHunter\Report Templates\Quant\PDF-Reporting\Unknowns.  When this version of the LSR_NonTarget_Hits.template is run it gives Estimated Concertation that do not match the values seen in the Unknowns Analysis application.  Other Report Builder report templates found in this folder are suspect and should be avoided.
The correct version of this report template can be found in the correct folder \MassHunter\Report Templates\Quant\PDF-ReportBuilder\Unknowns and it gives the correct Estimated Concertation.

Temporary Solution:

Manually delete LSR_NonTarget_Hits.template in the path \MassHunter\Report Templates\Quant\PDF-Reporting\Unknowns.

Fix Information:

Fixed in 11.1


KPR#:589257  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

[ CheckMarx ] - Deserialization of untrusted data

Problem:

The files below contain vulnerabilities of the type "deserialization of untrusted data". 
Archer/quant/UI/UnknownsAnalysisII/UI/Common/PrinterSettingsSingleton.cs
Archer/quant/application/TuneEvaluation/TuneEvaluation/TuneEvaluation/TuneEvaluationMethod.cs
Archer/quant/reports/QueuedTask/QueuedTask/TaskQueue.cs	
Archer/quant/reports/ReportEngine/ReportEngine/Definition/Report.cs
Archer/quant/UI/CompoundsAtAGlance/ToolHandlerMain.cs
Archer/quant/UI/Method/MethodGridCtrlBase.cs
Archer/quant/UI/Startup/ExtractStrings/Program.cs
Compliance/parts/BuildConfigParser/BuildConfigParserTask/IQTBuildTask.cs 
Archer/quant/application/Integrator/PFIWrapper.cs

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:589258  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

[ CheckMarx ] - Connection String Injection 

Problem:

The files below contain 2 vulnerabilities of the type "connection string injection".
Archer/quant/reports/ReportBuilder/ReportBuilder/ReportBuilder/Dialogs/TextboxContent.xaml.cs.
Archer/quant/UI/Startup/Edit/General/GeneralSettingsViewModel.cs

Temporary Solution:

None

Fix Information:

Fixed in 12


KPR#:589261  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

 [ CheckMarx ] - Second Order SQL Injection 

Problem:

The files below contain vulnerabilities of the type "second order SQL injection".
Archer/quant/UI/UnknownsAnalysisII/UI/Query/SqlQuery.cs
Archer/core/CoreLibraryAccess/MSFullSpectrumReader.cs

Temporary Solution:

None

Fix Information:

Fixed in 12


KPR#:589262  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

 [ CheckMarx ] - XPath Injection

Problem:

The file below contains 1 vulnerability of the type "XPath injection
Compliance/parts/IQTInvoker/IQTInvoker/Program.cs

Temporary Solution:

None

Fix Information:

Fixed in 12


KPR#:590476  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Some Excel templates have blank pages

Problem:

User in China upgrades to Quant 10.2 from what was believed to be B.08.00.  Once upgraded two Excel templates that they use starts to print extra blank pages on large batches (not seen when batch size of a few samples).  The templates are "QuantReport_ESTD_NotDetectedBySample_B_06_00_Ch.xltx" and "QuantReport_ESTD_NotDetectedBySample_B_06_00.xltx" although others might have same issue.

Temporary Solution:

None

Fix Information:

Will Not Fix


KPR#:592836  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Intermittent crash when exporting audit trail from Quant 11

Problem:

An intermittent crash has been reported in Quant 11 when the Quant batch audit trail is exported to PDF and a crash during this export.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:596227  Product:MassHunter Quant    10.0

Keyword: 

One-line Description:

 'Average Retention Times' does not display the expected retention time when a manually integrated peak is involved

Problem:

Manual integration 'Cal' type sample followed by 'Average Retention Times' using only Cals without default weighting uses
(1) the original RT of the peak not the RT of the manually integrated one , or (2) if the manually integrated peak is the selected result the RT of the manually integrated sample

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:604081  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

Error happens when disconnect from ECM while batch is open

Problem:

Quant crashed when disconnect the LAN cable from Quant PC.  This issue occurs when batch is open.  If any batch is not open, the status shows Connection error as expected.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:616103  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Quant 11 w/ ECM XT and domain users - leaves .batch.bin.lock file checked out - batch cannot be opened a second time

Problem:

It has been reported that when running with Quant 11 NWS mode - where the authentication provider is configured as "Domain" - Quant will not check-in the batch.bin.lock file from the Content Management environment when the batch is closed.
If the batch had not been modified before the batch is closed - then NONE of the 3 files (.batch.bin, .audittrail.xml, .batch.bin.lock) are checked back in.
Then when the user (any user with everything permissions) attempts to re-open the same batch, Quant will always throw this error:
Cannot checkout the specified file. It is being modified by... (user id that checked in the batch).
This issue does not occur with "Internal" users.

Temporary Solution:

None
Currently - the workaround requires the user to open content management and "cancel editing" the .batch.bin.lock file. This workaround requires the user to have the same permission required to delete content in the ECM XT server.

Fix Information:

Fixed in 11.0 Update 1


KPR#:616295  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

 Bioanalysis study run failed, when study name contains <white space>

Problem:

Bioanalysis study run failed when study name has <white space> in it.
Steps to reproduce
1) Submit Bioanalysis study using study manager.
2) In Study file options, create study name using <space> For ex. "Date(MMDDYY)_Bio 1.
2) While submitting study keep reporting enabled.
3) Start study run.
Bioanalysis study run does not get completed.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:619812  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Fileset concept not implemented for data files - allows loading of tampered data files

Problem:

Quant 11 running in NWS w/ ECM XT does not honor the .fileset manifest concept for data files nor does it validate the checksum of the contents of .d data files. 
As a result - any tampered data file will be loaded and presented as valid by Quant.

Temporary Solution:

None

Fix Information:

Fixed in 11.0 Update 1


KPR#:623361  Product:MassHunter Quant    11.0,10.2

Keyword: 

One-line Description:

Gen_Samples_ISTD does not print ISTD graphics when selected compounds used

Problem:

When generating the Gen_Samples_ISTD if *All compounds is checked then all compounds, including ISTDs, are printed in the compound graphics section.  However if it is unchecked and a subset is requested then the ISTDs are missing.   This issue has been reported in other Report Builder reports previously an addressed with a new list that contains selected compounds + associated ISTDs.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:623373  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

TDA files are not used 

Problem:

Problem is seen when a batch is analyzed before creating the TDA files, then TDA files are created, and batch is reanalyzed.  Results should change as a result of accessing the TDA data but are not until batch is closed, reopened  and reanalyzed.

Temporary Solution:

Steps in description.

Fix Information:

n/a


KPR#:624077  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Unknows Analysis - Library fields not seen in components table

Problem:

Library fields Compound ID, User Defined and Alternative Names which are present in the Library Editor do not appear in the Components table of Unknowns Analysis.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:630751  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

New Method from MRM workflow with tMRM data - qualifier no longer created for additional primary ions

Problem:

In Quant 10.2 and prior - for a tMRM method which has two primary ions for a given compound - Quant would use the largest (in response) primary ion as the quantifier, and the second primary ion as a qualifier. However - in Quant 11.1 - for LCMS tMRM data that second primary ion is no longer being made into a Qualifier.  In Quant 11.1 with GCMS tMRM data - the second primary ion is being made into a Qualifier.

Temporary Solution:

For tMRM workflows for LCMS data - we would recommend continuing to run Quant 10.2. Until this issue is resolved in a future Quant release.

Fix Information:

Fixed in 12.0


KPR#:632721  Product:MassHunter Quant    10.2,11.1

Keyword: 

One-line Description:

QuantMyWay - Compound Information - next/previous sample/compound hot keys do not work

Problem:

In the QMW version of Quant the next/previous sample/compound hot key do not work.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:634300  Product:MassHunter Quant    10.2,11.1

Keyword: 

One-line Description:

tMRM data: Compounds which were disabled in Acquisition method and not acquired were picked up in Quant 

Problem:

When running "Create method from Acquired MRM data" compounds which were disabled in Acquisition method and not acquired were added to the Quant method.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:637418  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Unknowns Analysis - Compounds with m/z ions below acquired range missed in NIST.L but found in .xml library 

Problem:

This defect has the impact of possibly misidentifying compounds with significant ions at low mass that fall below the lower limit of the instruments scan range when searching >l formated libraries like NIST and using presearch feature.  The number of times this would happen would be highly dependent on the mass range and the number and significance of the ions below the mass range.   Mostly this impacts workflows testing for very low molecular weight such as ethanol.  Searching very large libraries without presearch will avoid the problem and give same library fit score as an equivalent .mslibrary.xml entry but with a 20 to 50 fold increase in processing time.

Temporary Solution:

Disable presearch.

Fix Information:

n/a


KPR#:643917  Product:MassHunter Quant    11.0 Update 1

Keyword: 

One-line Description:

Automated DA operations fail when Quant 11.0 Update 1 is installed

Problem:

Installation of Update 1 for Quant 11.0 breaks automated data analysis operations - including SureMass conversion.

Temporary Solution:

n/a

Fix Information:

This is fixed with Quant 11.0 Update 2.


KPR#:645379  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Unknowns Analysis - Export to Quant method fails with TIC & MS + FID signals

Problem:

When processing the MS + FID signals in data file with the attached method will crash on Export to Quant method when exporting all.  Root cause was related to not having a base peak in compounds.

Temporary Solution:

None

Fix Information:

Fixed in 11.1


KPR#:647041  Product:MassHunter Quant    11.0 Update 1

Keyword: 

One-line Description:

Acquisition with DA (quant) Suremass workflow is not working with Quant 11 update 1

Problem:

When acquiring datafiles with Suremass conversion enabled in Acquisition, Sample run completes successfully but data is not getting Suremass converted.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:651176  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Quant integration of peak extends line segment when peak integrated outside RT window 

Problem:

User sees very odd integration on MRM data.  Peak tails beyond extraction window and the integrator draw a line from the last visible data point to another beyond the right edge of the extraction window.  This is the result of the Agile2 integrator's pre-integration not understanding that the peak extends outside of the extraction window in Quant.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:651789  Product:MassHunter Quant    11.0

Keyword: 

One-line Description:

Method editor: Product Ion and MZ combo box crashes on SIM data files

Problem:

In both QQQ or GCMS mode Quant applications a defect in the Method Editor has been reported when working with SIM data files.  The error occurs when the user tries to open pull down menu of 'Product Ion' or 'MZ' fields to display the available ions and quant crashes.

Temporary Solution:

None

Fix Information:

Fixed in 11.1.


KPR#:651799  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

Deleting sample from batch that contains compound math crashes Quant

Problem:

This defect was observed when the first compound in the method (CompoundID = 0) was a compound math compound and a sample was deleted.  This should be a very rare situation as generally a compound math compound would NOT be the first compound created in a method.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:655486  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

Quant 11.1 New Method from tMRM not producing qualifiers from non-trigger primary ions

Problem:

In Quant 10.x and prior - Quant would only produce (target/qualifier) ions for “primary” ions (ions which were acquired 100% of the time). In your data, you have two “primary” ions for each target. So Quant would use the bigger one as Quantifier, and the other one as Qualifier. It would do nothing with the triggered ions.
In Quant 11.1 - it is still creating a target ion from the largest primary ion. However - it is no longer creating a qualifier from the other primary ion(s).
One would expect Quant should create the target from the largest primary ion, and ALL other primary ions should be made into qualifiers. And only after that should it consider creating qualifiers from secondary ions. (secondary ions should never be qualifiers).

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:656242  Product:MassHunter Quant    10.2,11.1

Keyword: 

One-line Description:

Quant 11.1 creates qualifiers from all secondary ions defined in a tMRM method - it should not

Problem:

In Quant 11.1 - the ‘New Method from MRM’ workflow is creating qualifier ions for all secondary (triggered) ions. This is incorrect behavior. The purpose of secondary ions is to compare their spectra pattern against library “reference” spectra. They do not participate in qualifier ratio calculations because they generally cannot be integrated. 
In Quant 11.1 - you can either ignore their display among the qualifier ions in the batch table (problematic if you use Qualifier ratios from the primary ions) or delete them from the method. You can select all qualifiers in the method table and delete them all in one step (shift-click select the first and last qualifier across all compounds) - but there’s no way to exclude the primary ion qualifier (which we want to keep).
Alternatively - load the data in Quant 10.2.

Temporary Solution:

The current recommendation is to continue to use Quant 10.2 for tMRM workflows until this issue is resolved in a future Quant release.

Fix Information:

fixed in 12.0


KPR#:658298  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

Online Help: Unable to open MassHunterQAHelpAgilent.htm on Japanese system

Problem:

Unable to open MassHunterQAHelpAgilent.htm from SW in Japanese system

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:669693  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

ECM XT:  Method History - Cannot 'View History' for Unknowns Analysis/library method file

Problem:

Instrument / Configuration / Setup:  ECM XT (ECM 3.x + OLSS), Server = quant-pl17-ecm36
Steps to reproduce
Open an analysis in Unknowns Analysis
Save the method entering a file name
Save the method again using the same file name.  Allow overwriting the original file.
Open Method History and select either Revision 1 or 2 of the method file from Steps 2 and 3
Click 'Show History'
Actual Result  Message displays (12.0.870.png).  History not displayed
Expected Result  History displayed

Temporary Solution:

None

Fix Information:

Will Not Fix (function to be deprecated)


KPR#:678377  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

Sample Information - Deconvolution button - Reports "No compounds found"

Problem:

If you attempt to run deconvolution over a RT region in the Batch-At-Glance view of the Sample Information window the process seems to end quickly and reports "No compounds found" as shown below.  However when run in Method editor over the same RT region it finds compounds.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:680854  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Uploading a batch file to ECM retains previous batch audit trail entries

Problem:

When uploading a batch, that contains audit trail entries created previously, such entries will appear appear in the audit trail of that batch.

Temporary Solution:

None

Fix Information:

Documenting behaviour.


KPR#:682213  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

All qualifiers are not picked for some compounds in dMRM data.

Problem:

When running New Method from Acquired MRM Data in Quant 11.1 some compounds do not have some of the qualifier ions.

Temporary Solution:

None.  Create method in Quant 10.2.

Fix Information:

Fixed in 12.0


KPR#:682957  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

Quant 11.1 does not reliably create qualifier ions during the "New Method by MRM Data" workflow

Problem:

In Quant 10 and 12, Quant will create proper qualifier ions where applicable with dMRM and tMRM data when running the Method -> New Method from MRM Data workflow.
However - Quant 11.1 has a defect which causes Quant to skip creating many qualifiers from some dMRM and tMRM data during this workflow.

Temporary Solution:

You can re-use a method created by Quant 10.2 in Quant 11.1 to bypass this defect. Alternatively - you can manually create Qualifiers in the method editor for any that are missing.

Fix Information:

Fixed in 12.0


KPR#:682974  Product:MassHunter Quant    12.0,11.1

Keyword: 

One-line Description:

View > Panes >Review by Exception should not be visible

Problem:

Quant 11.1 contained some specific software that should not be visible / accessible until Quant 12.0.  The feature exposes a new Review Batch window which contains a Configuration drop down list which is empty.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:685593  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Excel reporting fails on system with Excel 2021

Problem:

Excel reporting fails on system with Excel 2021.  It seems that MH Addin has not been installed successfully.  Running “Repair Quantitative Analysis Reporting” doesn’t fix.  Reinstalling Quant 10.2, but it doesn’t fix,

Temporary Solution:

Quant 10.2 Workaround.
Add in files are properly installed to C:\Program Files (x86)\Microsoft Office\Office14\Library and C:\Program Files (x86)\Microsoft Office\Office15\Library by Quant installer.
But as Excel 2021 use C:\Program Files (x86)\Microsoft Office\ Office16\Library so add in cannot be detected by Quant application.
Workaround:
1.	Copy C:\Program Files (x86)\Microsoft Office\Office15\Library folder and contents to *C:\Program Files (x86)\Microsoft Office\Office16\Library
2.	In Excel Option > Addin, select Settings button and then Browse button and select copied C:\Program Files (x86)\Microsoft Office\Office16\Library\MassHunter Addin Loader.xlam and C:\Program Files (x86)\Microsoft Office\Office16\Library\MassHunter Reporting Quant.xlam, and enable both addins.
3.	Restart Excel and check if "MassHunter Reporting" menu tab appear in Excel.
4.	Restart Quant and try to generate excel report.

Fix Information:

Fixed in 12.0


KPR#:692169  Product:MassHunter Quant    10.2,11.1

Keyword: 

One-line Description:

Unknowns Analysis SDK - Python Reporting - DrawEicPeaks ignores x and y overrides

Problem:

Customer reports that the min and max x and min and max y scaling is not working in the DrawEicPeaks when the correct overload is called as shown below.  See example code and output.  specific call is in “Agilent.MassSpectrometry.DataAnalysis.UnknownsAnalysisII.ReportDataProvider.UnknownsAnalysisGraphics.DrawEicPeaks” method.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:693601  Product:MassHunter Quant    

Keyword: 

One-line Description:

While TQ Acquisition allows ELSD signals to be acquired - Qual cannot yet extract them

Problem:

We are slowly introducing support for ELSD with MassHunter. The first step is to enable data acquisition to acquire said detector signals. The second step will be enabling the data analysis software to extract these signals from said data. Qual has not yet implemented ELSD signal extraction support.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:697502  Product:MassHunter Quant    10.2,11.1

Keyword: 

One-line Description:

Python templates always shows the batch state as Processed but this is hard coded not the actual batch status

Problem:

The BatchInfo.py file used to print the batch section of the python reports is coded to always show the batch status as processed.  This is wrong as the batch may be in other states.

Temporary Solution:

Edit the BatchInfo.py file and see the code is as below.
table.AddCell(Phrase(resmgr.GetString("BatchState"), fontBold))
table.AddCell(Phrase(resmgr.GetString("Processed"), font))    
change the second line to show the actual batch state variable.
table.AddCell(Phrase(ba.BatchState.ToString(), font))

Fix Information:

Fixed in 12.0


KPR#:699972  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

Unknowns Analysis - Command line execution requires password in Standard mode

Problem:

When customer updated to MassHunter Quant v11.1 the ”UnknownsAnalysisII.Console.exe” command line interface for “Unknow Analysis” stopped working.  So it does not works as described and in earlier versions, but it is works if you give it a password argument, see screenshot below.  This is in standard mode where no password would be required.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:700129  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

BPC options do not work unless using the Archer data access module selection in the Quant Extractor tool

Problem:

In the Quant extractor tool - there exists an option to extract a Base Peak Chromatogram (BPC). There is also a "Data Access Module" selector that lets you pick between different data layers - like SureMass, Index, or Archer. 
The BPC extraction functions exclusively with the "Archer" access module. SureMass or Indexed will not generate a BPC.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:701467  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

The "Add Report Templates" in the File Uploader Tool sets default paths which work with ECM XT, but not ECM 3.x

Problem:

In Quant's File Uploader Tool - a new "Add Report Templates" button pre-populates default paths for the source and destination which are perfectly appropriate for ECM XT systems - but will not work with ECM 3.x systems.

Temporary Solution:

Manually edit the destination field to set the correct report template path appropriate for the ECM 3.x structure.

Fix Information:

Will Not Fix


KPR#:705099  Product:MassHunter Quant    10.2,11.1

Keyword: 

One-line Description:

Compounds-At-A-Glance Crash for custom setup

Problem:

Start Quant-My-Way, Open any batch, go to Compounds-At-A-Glance, Setup Layout, select any outlier to highlight, change the Organize Overlay option to ‘None – Targets and qualifiers’, and then on the Outliers tab choose ‘Show panes with outliers’ or ‘Show panes without outliers’ and click OK.  Crash with "Object reference not set to an instance of an object."

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:705194  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Unexpected "open read-only batch" action entry appears in batch audit trail when generating Quant reports

Problem:

"Open read-only batch" action appears in Quant's batch audit trail report even though no user opened the batch as read-only while generating reports.
This occurs because the reporting engine is opening the batch on the users' behalf in order to read the batch content to generate the report.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:712184  Product:MassHunter Quant    10.2,11.1

Keyword: 

One-line Description:

Library Editor - “File -> Save As” fails to save in .L format

Problem:

Several version of Library Editor prior to 11.0 supported saving mslibrary.xml formatted files to .L format.  Last known version that supported this feature is 10.2 in standard and UMAT mode.  It never worked in ECM Compliance mode. 
This feature no longer exists.

Temporary Solution:

None

Fix Information:

None


KPR#:712258  Product:MassHunter Quant    10.1,10.2,11.1

Keyword: 

One-line Description:

Reprocessing a Quant batch which has been moved relative to its original location and contains replicate calibration points with different enable/disable states can lead to results differences when reprocessed

Problem:

A defect has been discovered in Quant 11.1 and prior that leads to results changing relative to those saved previously. 
The issue happens only after reprocessing data that has been moved (different sample paths) and also contains replicate calibration points with different enable/disable states.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 12.0.


KPR#:714796  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Library Editor - Search by RI returns incorrect entries from NIST

Problem:

If you attempt to a search NIST in Library Editor based on Retention Index = ##  you get hundreds of entries with non-matching RI values.

Temporary Solution:

None

Fix Information:

Fixed in 12.0


KPR#:715720  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

Add Samples does not automatically convert MSD ChemStation files 

Problem:

When untranslated MSD ChemStation files are added to a Quant batch they no longer get translated after being selected to add.  Quant reports "Invalid MassHunter data you may need to translate it".

Temporary Solution:

Run GCMS Translator manually

Fix Information:

Fixed in 12.0


KPR#:716544  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Quant crashes during 'Swap Qualifier with Quantifier' function with null Qualifier mz

Problem:

If a user attempts to perform a 'Swap Qualifier with Quantifier' function with null Qualifier mz Quant will crash.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:717962  Product:MassHunter Quant    10.2,11.1

Keyword: 

One-line Description:

Disabled calibration points re-enabling on batch Analyze 

Problem:

Prior to Quant 12, ISTD calibration points were always enabled by definition in order to prevent inconsistencies when multiple targets refer to the same ISTD. 
This manifested in ISTDs being re-enabled whenever a batch was analyzed. While this worked fine with standard Target/ISTD cases - this becomes problematic with the change to surrogates made to support PFAS and Dioxin workflows which treat surrogates as ISTDs.

Temporary Solution:

n/a

Fix Information:

In Quant 12 - the logic has been adjusted to allow for Surrogate ISTDs to be disabled while still preventing standard ISTDs from being disabled.


KPR#:720461  Product:MassHunter Quant    10.2

Keyword: 

One-line Description:

Spectrum Summation integrator - Peak start and end - Use relative deltas from RT - does not work in Method Editor

Problem:

When using Spectrum Summation integrator and choosing a Peak start and end option the  Use relative deltas from RT  does not work and acts like Use relative deltas from extraction window.  Seen in Method editor mode but works in BAG.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:724029  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

An exception occurs when sorting the report templates by Name or by Size in the Open Template File window or Save Template File As window (Advanced View).

Problem:

An exception error happens when try to sort the report templates by Name or by Size in Open Template File window or Save Template File As window (Advanced View) - but only on Chinese and Japanese localized operating systems.
This issue does not occur on English systems.

Temporary Solution:

Simply don't sort report templates by name or size in the open template file window or the save template file as window.

Fix Information:

Fixed in 12.1


KPR#:727329  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

SureMass Ratio results shows zero when significant area was recovered

Problem:

With a previous SureMass conversion, results showed a value for SureMass Ratio (i.e., features saturated but recovered), but with Quant 12 SureMass conversion, the results show as not recovered.  The SureMass feature is working as expected only the ratio is incorrect.

Temporary Solution:

None

Fix Information:

Fixed in 12.1.


KPR#:727670  Product:MassHunter Quant    11.0,12.0,11.0 Update 1

Keyword: 

One-line Description:

Audit Trail Viewer allows for deletion of records in the viewer 

Problem:

When in Audit Trail Viewer it is possible to delete audit trail entries - and while the deleted entries are restored after reopening the audit trail viewer - exports and printouts can be made while the deleted entries are still missing - and thus generate false and misleading audit trail reports.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:739413  Product:MassHunter Quant    10.2,12.0

Keyword: 

One-line Description:

Screener: spectra display doesn't change when user Manually Integrated or Picked another peak

Problem:

Screener doesn't update the spectra display when user manual integrates or pick another peak

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:740152  Product:MassHunter Quant    11.1

Keyword: 

One-line Description:

Batch script that runs in Qunat 10.2 fails in 11.1

Problem:

Customers report having problems with running batch scripts in 11.1.  Root cause was determined to be a specific version of IronPython shipingin 10.2 but not in later Quant versions.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:744504  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Unknowns Analysis - GC files not extracting signal

Problem:

GC Signals do not display or can not be processed.

Temporary Solution:

None

Fix Information:

Fixed in 12.1.


KPR#:750262  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Extractor - GC Data not visible

Problem:

Extractor does not seem to recognize GC Data signal.  When launching from desktop the Chromatograms checkbox is unchecked in the Sample Tree and can not be checked.

Temporary Solution:

None

Fix Information:

Fixed in 12.1.


KPR#:754659  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Report Builder in "M" Quant 12 will lock after 5 minutes, even with no authentication enabled

Problem:

In Quant 12 - in the Workstation configuration, with no authentication enabled - the Report Builder editor still follows a time-based lock - even though there are no users defined to unlock the UI.

Temporary Solution:

Use the user "SYSTEM" with no password to unlock the UI - all caps.

Fix Information:

Fixed in 12.1


KPR#:756366  Product:MassHunter Quant    11.0,12.0,11.0 Update 1

Keyword: 

One-line Description:

Audit trail page numbering is not GMP compliant - needs "of xx pages" indicator

Problem:

Audit trail page numbering is not GMP compliant - needs "of xx pages" indicator.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 - by adding the total number of audit trail entries, rather than "of xx pages" so that audit can easily determine that all entries are in the report.


KPR#:766278  Product:MassHunter Quant    10.2,12.0

Keyword: 

One-line Description:

Some manually calculated Plates value does not match that displayed in Quant

Problem:

This issue was related to a seperate defect in FWHM calculation errors and is only seen in values derived from FWHM .

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:767190  Product:MassHunter Quant    10.2,12.0

Keyword: 

One-line Description:

FWHM appears incorrect for some peaks with Agile/Agile2 integrator

Problem:

The calculated FWHM appears incorrect (greater or much greater than the calculated peak width) for some peaks with Agile/Agile2 integrator.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:774068  Product:MassHunter Quant    12.0,11.1

Keyword: 

One-line Description:

tMRM - spectrum displayed is missing triggered ions in some compounds LCMS data files

Problem:

A data file was reported that failed to display some tMRM ions for a given compound in the sample spectrum. when a signal was acquired.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:778975  Product:MassHunter Quant    10.2,12.0,11.1

Keyword: 

One-line Description:

Single sample file naming using $(DataFileNane) inconsistent between Report Builder and Python

Problem:

If Quant Reporting uses $(DataFileName) option in Single Sample mode the file names are inconsistent between Report Builder and Python reports.  Python works as expected and creates name based on file name only.   But Report Builder reports add a counter to the file name.

Temporary Solution:

None

Fix Information:

Fixed in 12.1.


KPR#:779060  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Restore integration parameters does not return to the original Agile2 results

Problem:

When using using 'Integration Parameters' feature, reached by a right click menu in the  Compound Information, it is possible to change the integrator to window  to 'Universal' and chose parameters for the integrator.  When done the peak is reintegrated.  If an 'Analyze Batch' (is performed the Noise and S/N change.  However if the 'Restore Integration Parameters' is selected and the  'Analyze Batch' command is run the noise and S/N do not return to the original values as they should. but remain based on the Universal integrator.

Temporary Solution:

Must perform Analize batch.

Fix Information:

Fixed in 12.1


KPR#:783857  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Unknowns Analysis - cannot display or process GC signals

Problem:

Unknowns Analysis cannot display or process GC signals.  Appears to be the case with all GC signal although only FID and FD files were tested.  Launch Unknowns Analysis and set method to TIC Analysis and specify GC signal.  Drop downs show correct data.  However no signal is displayed and Analyze command throws error indicating that the specified signal is not found.

Temporary Solution:

None

Fix Information:

Fixed 12.1


KPR#:784395  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Agile2 integrator fails to handle sharp drop in signal that stops at >42 signal counts

Problem:

When Agile2 is used to integrate a signal that has a sudden drop in signal level but the new lower signal is > 40 counts the integrator views the new lower signal as baseline rather than the original baseline.  This can result in multiple " peaks" that have an exaggerated area and height and may included sections of the original baseline being reported as peaks.  This  behaviour was seen in SIM data where there was a low level  of noise in the SIM channel so that it did not reach below 40 counts.

Temporary Solution:

None

Fix Information:

Will not fix - rare situation that requires manual integration.


KPR#:785426  Product:MassHunter Quant    10.2,12.0

Keyword: 

One-line Description:

 Japanese Quant gives error when printing Quant method. 

Problem:

It is reported that the Japanese version of Quant gives an error when using the Method menu -> Method Report.   The error message (in English) says that “The index ( 0 base ) must be greater that or equal to 0 and less than the size of the argument list”.  Problem was seen using the Quant demo data and batch file ( QQQ-Pest).   Reported could not verify as I lack a Japanese system.  Works in English systems.

Temporary Solution:

None

Fix Information:

Fixed in 12.1.


KPR#:785441  Product:MassHunter Quant    11.0,12.0,11.0 Update 1

Keyword: 

One-line Description:

Audit Trail Viewer allows for deletion of records in the viewer 

Problem:

Using the Audit Trail Viewer, it is possible to delete audit trail entries - and while the deleted entries are restored after reopening the audit trail viewer - exports and printouts can be made while the deleted entries are still missing - and thus generate false or misleading audit trail reports.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 and 11.0 Update 2


KPR#:786490  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Convert Samples dialog shows GCMS and QQQ samples under QTOF

Problem:

When using the Tools -> Convert Samples command with unit-mass data (either GCMS or QQQ), batch samples do not show up in the MS, QQQ, ChemStation tab, but do show up under the TOF/QTOF tab.
After browsing to the batch directory on the MS, QQQ, ChemStation tab, the samples show up.
Expected result:
Unit mass samples show up in the MS, QQQ, ChemStation tab without the need for browsing and selecting the batch.

Temporary Solution:

None

Fix Information:

Fixed in 12.1.


KPR#:789613  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Upload of files is not capture in Project Activity Log

Problem:

Upload of files is not capture in Project Activity Log

Temporary Solution:

None

Fix Information:

Will not fix


KPR#:790742  Product:MassHunter Quant    B.09.00

Keyword: 

One-line Description:

Unknowns Analysis - Export -  Quant method - CAS number & Formula not included

Problem:

When  Exporting a Quant method from Unknowns Analysis the CAS number & Formula not included.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:800520  Product:MassHunter Quant    11.0,10.1,10.2,12.0,11.1

Keyword: 

One-line Description:

Qunat-My-Way Compounds-at-a-glance display properties setting not remembered, works in Classic Quant

Problem:

Several display properties in Compounds-at-a-glance are not remembered in the Quant-My-Way version but are in Classic Quant.  Some of the properties are Normalize, Uncertainty Band, and Reference RT.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:803398  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Confusion around Method Report generated from Method Report button vs using the QuantMethod.report.xml

Problem:

There are two mechanisms to generate a method report in Quant. The first is to simply use the QuantMethod.report.xml template in the standard "Generate Report" workflow. The second is to click the "Method Report" button in the Method menu. However - the "Method Report" button in the method menu does not use the same QuantMethod.report.xml template stored within the Project path. Instead - it uses the QuantMethod.report.xml template stored within the "CustomerHome" directory (x:\MassHunter). 
This fact can lead to confusion when modifications made to the template inside the project root do not get seen when generating the method report using the "Method Report" button.

Temporary Solution:

Make sure to apply any changes to the QuantMethod.report.xml to the correct folder depending on which mechanism you use to generate the Method Report within Quant.

Fix Information:

n/a


KPR#:804200  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Changing ISTD Rt via manually integration not update the target’s peak recognition

Problem:

Manually integrating an ISTD time reference compound and changing its retention time updates the displayed target RT Reference window but does not update the target’s peak recognition.
Analyzing the batch from the batch view does not force the update.
Only going to the method editor and then applying and analyzing the batch updates everything.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:808645  Product:MassHunter Quant    11.0,12.0,11.0 Update 1

Keyword: 

One-line Description:

Audit trail page numbering is not GMP compliant - needs "of xx pages" indicator

Problem:

Audit trail page numbering is not GMP compliant - needs "of xx pages" indicator.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 and 11.0 Update 2 - by adding the total number of audit trail entries and an index for each row, rather than "of xx pages" so that audit can easily determine that all entries are in the report.


KPR#:811763  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Tune Evaluation - Peak Gaussian Factor incorrect

Problem:

The Peak Gaussian Factor found in the Chromatogram Eval Results tab of the Tune Evaluation tool gives incorrect values.

Temporary Solution:

None

Fix Information:

Fixed in 12.1.


KPR#:939790  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Method Report - Outlier Setup - Qualifier Ratio - Values same for all compounds

Problem:

When running the method report it was noticed that the Qualifier Ratio table in the Outlier Setup shows identical information on all compounds.  The data it displays appears to come from one compound.

Temporary Solution:

None

Fix Information:

Fixed in 12.1


KPR#:953889  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

New Method from MRM creates a compound missing its qualifier

Problem:

A defect has been observed where creating a New Method from MRM data - using dMRM data - can lead to cases where qualifiers are not created as expected.
This situation occurs only with SC4 based LC/MS TQ instruments - meaning non-Ultivo, non-6475, non-6495D instruments. Instruments released prior to the Ultivo are subject to this behavior. 
This issue occurs when Acquisition orders compounds into internal time segments. There is a limit to the number of compounds that can exist within a time segment - and if a compound bridges across two separate time segments - the second time segment's compounds will not be made into qualifiers in the Quant method.

Temporary Solution:

Manually create qualifiers where needed.

Fix Information:

Problem will be resolved in a future release of acquisition software.


KPR#:959875  Product:MassHunter Quant    

Keyword: 

One-line Description:

TQ 12's tMRM spectrum window real-time plot is labelled as "dMRM" even while acquiring tMRM compounds

Problem:

In MassHunter Acq 12 for LC/MS TQ - the realtime plot which displays live data from the MS - labels the tMRM spectrum as dMRM. This does not impact the quality of the tMRM data.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:973016  Product:MassHunter Quant    10.1

Keyword: 

One-line Description:

Batch saved with manually zeroed peaks reloading with large responses, still zeroed

Problem:

The Quant batch was saved to a file server, which is not a supported configuration, at which point the batch was likely corrupted.  When reopened the responses were restored (not zero) although the manual integration flag remained checked.

Temporary Solution:

None

Fix Information:

Will not fix


KPR#:980335  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

NIST RI support – Unknowns Analysis fails to select the appropriate type of RI values for RT matching

Problem:

In Unknowns Analysis, when library search the data file with NIST23.L using with the polar RI type and attempts to RT match it with the RI-RT calibration file, Unknowns Analysis, fails to select the appropriate RI value required for the Library RT calculation. As a result, there is a discrepancy between the Delta RI and Delta RT values for the same compound.

Temporary Solution:

None

Fix Information:

Fixed in 13.0.


KPR#:980399  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Unable to generate IDL_Checkout report on Networked Workstation

Problem:

Unable to generate IDL_Checkout report on Networked Workstation but the report can be generated on Workstation.  Error message will state could not find part of the path (to the datafile) and reference IDLResults.txt.

Temporary Solution:

Request updated report template.

Fix Information:

Fixed in Quant 13.0


KPR#:981698  Product:MassHunter Quant    12.0,12.1

Keyword: 

One-line Description:

Quant-My-Way Flavor Setup crashes under certain Batch Table Settings

Problem:

Error happens when test a flavor on Quant-My-Way flavor setup. An error occurs on AuantAnalysisWPF and user have to close the SW.  This issue seems to happen when Default Visible Columns is empty for any one table (except Qualifier method and ISTD Compound Method which are empty by default).

Temporary Solution:

None

Fix Information:

Fixed in 13.0.


KPR#:981730  Product:MassHunter Quant    

Keyword: 

One-line Description:

Quantative Analysis does not currently support Load Balanced configurations of ECM XT

Problem:

Quant's Networked Workstation configuration does not currently support ECM XT servers that are running in a load balanced configuration. There is an issue where Quant is bypassing the load balancing server and attempting to communicate with the OLSS server directly. While this may be fixed by making adjustments to network and firewall configurations - in general, Quant has not been tested in conjunction with Load balanced configurations of ECM XT and is thus unsupported.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:984997  Product:MassHunter Quant    10.1,10.2

Keyword: 

One-line Description:

Compound response is non-zero even after zeroing the peak - caused by qualifier Area sum

Problem:

If a Quant method is configured to sum the response of qualifier peaks to the target peak for purposes of quantitation (the "Area Sum" checkbox on the qualifier table is enabled) - then when you zero the target peak, the response shown in the compound will still reflect the non-zero sum of any summed qualifiers.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:1024507  Product:MassHunter Quant    12.0,12.1

Keyword: 

One-line Description:

Installing MassHunter Quantitative Analysis 12.0 or 12.1 onto a system that already has MassHunter BioConfirm removes all application entries from the OpenLab Control Panel

Problem:

On a system where MassHunter BioConfirm 12.0 is installed and working, installing MassHunter Quantitative Analysis 12.0 or 12.1 afterwards leaves the OpenLab Control Panel with no application entries at all. Neither BioConfirm nor Quant can be launched from it, and the MassHunter tab is absent entirely.
Quant 12.0 and 12.1 are built on a later OpenLab platform version than BioConfirm 12.0. The other MassHunter installers upgrade the OpenLab platform when a later version is required; the Quant installer does not. Installing Quant onto the earlier platform therefore replaces the MassHunter Control Panel plug-in with a version the installed platform cannot use, and all application registrations are lost.
Installing Quant first and BioConfirm afterwards produces a working system.
Until the platform is repaired, neither application can be started from the OpenLab Control Panel, so a compliance-configured laboratory cannot work.

Temporary Solution:

Install MassHunter Quantitative Analysis before installing MassHunter BioConfirm on the same system. Where BioConfirm is already present, upgrade OpenLab to the platform version required by Quant before installing Quant. Contact Agilent for assistance with a system that is already in this state.

Fix Information:

Fixed in Quant 13.0


KPR#:1027684  Product:MassHunter Quant    11.0,12.0,12.1

Keyword: 

One-line Description:

Reports cannot be printed to a physical printer in the Networked Workstation configuration, in MassHunter Quantitative Analysis 11.0 through 12.1

Problem:

In a Networked Workstation configuration with OpenLab ECM XT content management, sending a report to a physical printer fails. The report itself is generated and stored in content management as expected, but the print operation ends with an error stating that the document cannot be opened or that the file cannot be found, and nothing is printed. The same behavior occurs when a local print-to-PDF printer driver is selected.
Report output in this configuration is written into a protected working area and then transferred to content management. The component that sends the document to the printer could not read the file from that protected location, so the printing step failed after the report had already been produced successfully.
Laboratories that must produce a paper copy of a report have no way to obtain one from Quant. This particularly affects sites that deliberately withhold access to the content management web interface from their analysts and therefore depend on printing to review report output.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1028915  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Library search with pre-screening enabled can return a poor-quality match from the wrong library when a .L library holds stale pre-screening index files, in MassHunter Quantitative Analysis 12.0

Problem:

In Unknowns Analysis, searching a component against a .L format library with Pre-screening set to Normal can return a low-quality match from a large general-purpose library, while the correct high-scoring match present in the customer's own library is not returned at all. Setting Pre-screening to None returns the correct match, as does saving and searching the same library in the XML library format.
Pre-screening is applied to any library holding more than 300 entries. For .L libraries the pre-screening index files, named SIGN and SIGN1, are written into the library folder and reused every time the library is opened; for XML libraries the index is rebuilt on each open. If the cached index files were generated under different conditions from those now in effect, for example with a different minimum m/z than the one set in the current library search method, the index no longer represents the library correctly and the correct reference spectrum is never offered as a candidate.
Compounds are misidentified. A high-confidence match in a curated in-house library is missed and replaced by a poor hit from a general library, and there is no error or warning that the index is out of date.

Temporary Solution:

Delete the files named SIGN and SIGN1 from the .L library folder. They are regenerated when the library is next opened, and the correct match is then returned with Pre-screening set to Normal. Alternatively, save and use the library in the XML library format, for which the index is always rebuilt.

Fix Information:

Fixed in Quant 13.0. Quant now rebuilds the pre-screening index when a .L library contains index files created by an earlier version or with a different minimum m/z setting. Caching of these index files is disabled by default, so library searches rebuild the index each time; caching can be re-enabled in the library search configuration file if the additional search time is a concern.


KPR#:1029494  Product:MassHunter Quant    12.0,12.1

Keyword: 

One-line Description:

Installing MassHunter Quantitative Analysis 12.0 or 12.1 onto a system that already has OpenLab CDS 2.7 removes all application entries from the OpenLab Control Panel

Problem:

On a system where OpenLab CDS 2.7 is installed and its acquisition software can be launched from the OpenLab Control Panel, installing MassHunter Quantitative Analysis 12.0 or 12.1 afterwards leaves the Control Panel with no application entries. Neither the CDS acquisition software nor Quant can be started from it.
Quant 12.0 and 12.1 are built on a later OpenLab platform version than OpenLab CDS 2.7. The other MassHunter installers upgrade the OpenLab platform when a later version is required; the Quant installer does not. Installing Quant onto the earlier platform replaces the MassHunter Control Panel plug-in with a version the installed platform cannot use, and all application registrations are lost.
Previously configured instruments can no longer be launched, and new instruments cannot be created. The system is unusable for acquisition until the platform is repaired.

Temporary Solution:

Install MassHunter Quantitative Analysis before installing OpenLab CDS on the same system. Where OpenLab CDS is already present, upgrade OpenLab to the platform version required by Quant before installing Quant. Contact Agilent for assistance with a system that is already in this state.

Fix Information:

Fixed in Quant 13.0


KPR#:1031024  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Unknowns Analysis - ECM Compliance - Change library method with file system library reference causes crashhlib

Problem:

This problem was reported in non English based but not reproduced in English system.
1) Unknowns Analysis is running in ECM Compliance mode
2) an Unknowns Analysis method containing a file system file not in the current project is loaded.
3) attempting to use the "Change" button results in a crash (not seen when a "Remove" and "Add" combination is used)

Temporary Solution:

Use "Remove" and "Add" rather than "Change"

Fix Information:

Fixed in Quant 13.0


KPR#:1032399  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Function: NWS: Quant DA Automation_Operation failed by "Ridge file not found"

Problem:

After method run, Quant fails to batch Analysis.  Ridge file was not found even if user enabled SureMass conversion in Acquisition method.  This issue does not occur in Workstation installation.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 Update 1


KPR#:1042597  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

RI numbers with "N/A" precision are not used 

Problem:

When doing a library search using RI it was seen that RI values in NIST with a precision as "N/A" text rather than a numeric value like "632+-5" is not considered to be a valid RI number and not used.  The example below shows a case where a polar value exist and should have been used but it was skipped and the Semi-standard one was used.  It is assumed that the "N/A" caused this. This issue is seen in NIST2023 but likely would happen in other versions.

Temporary Solution:

None

Fix Information:

Fixed in 13.0.


KPR#:1043478  Product:MassHunter Quant    12.0,12.1

Keyword: 

One-line Description:

Unknowns Analysis deconvolution fails with an index error on certain data when the method is set to High sensitivity, in MassHunter Quantitative Analysis 12.0 and 12.1

Problem:

In Unknowns Analysis, running deconvolution on certain scan data files with the analysis method set to High sensitivity stops with the message "Deconvolution failed: Index was outside the bounds of the array." The same data deconvolutes normally when the method is set to Normal sensitivity.
On data with these characteristics the High sensitivity deconvolution addressed a position outside the range of values available for the component window, and the calculation stopped rather than handling that boundary condition.
Affected samples cannot be processed at High sensitivity at all. The laboratory must fall back to Normal sensitivity, with reduced ability to resolve low-level components, or adjust the deconvolution settings.

Temporary Solution:

Process the affected samples with the analysis method set to Normal sensitivity. Widening the deconvolution component window also allowed the reported data to be processed at High sensitivity.

Fix Information:

Fixed in Quant 13.0


KPR#:1045134  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

SureMass Batch give errors unless smoothing is on

Problem:

Analyze works as expected using smoothing but if the smoothing is off the Analyze will throw an error.  The issues can be seen in the integration phase with each sample having a different error.

Temporary Solution:

None

Fix Information:

Fixed in Quant 13.0.


KPR#:1046027  Product:MassHunter Quant    

Keyword: 

One-line Description:

Delta RT/RI calculation in Unknowns Analysis calculation change

Problem:

Delta RT/RI represents the variance between the component's RT/RI and the corresponding values in the library. It will be computed IN Quant 13.0 and beyond using the formula: Delta RT/RI = Component RT/RI - Library RT/RI. However, previous version to 13.0, the calculation is performed in the reverse direction, deviating from the standard formula.

Temporary Solution:

None

Fix Information:

Fixed in 13.0


KPR#:1047327  Product:MassHunter Quant    11.0,12.0,11.1,12.1

Keyword: 

One-line Description:

EnviroQuant & DrugQuant workflows broken in Quant 11 and greater - need a way to update existing standalone method

Problem:

Starting with Quant 11.0 a change in Quant was made that does not allow a user to update a "unified method" (ie, saving the quant da method on top of an existing *.M.).  This breaks some EnviroQuant and DrugQuant workflows as we a any customer workflow based on updating *.M methods based on the method as seen in the Quant batch.
The fix for this problem is described below:
A new permission is created called "Overwrite method" which governs the following behaviors. When running in the Workstation configuration with an authentication provider of "none" - the permission will be deemed available to all. When running in the Networked Workstation configuration (or in the Workstation configuration) with an authentication provider set - this permission should only be available if manually assigned to a particular role. This permission will not be assigned to any group by default (except the "Everything" role, by definition).
From the Quant method editor, following the "Save as" flow, the user can select an existing "standalone" (meaning a method saved outside the context of a batch) method file (of any supported file extension). When selecting such a method, the user intent is to replace the content of the standalone method with the method parameters (and audit trail) of the method currently being saved. The software prompts the user if they want to overwrite the existing Quant method. If they select "no" - then the process is cancelled. If they select "Yes" - the standalone method will be erased and replaced by the method currently being saved.
The audit trail of the standalone method will be replaced by the audit trail of the method currently being saved (whose origin is in the Quant method editor). 
If the user does not have the "overwrite Method" permission - they will not be able to overwrite the method.
This functionality is available for all Quant method types - Quant analysis method, unknowns analysis method, Quant report method, and Unknowns Analysis report method.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 Update 2


KPR#:1049902  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Analyzing a batch that contains certain SureMass-converted data files fails with an index error and no results are displayed, in MassHunter Quantitative Analysis 12.0 through 12.1 Update 2

Problem:

Analyzing a batch containing certain SureMass-converted data files stops with the message "Failed to access sample data - Index was outside the bounds of the array." No signals and no quantitation results are displayed for the affected sample.
When a compound chromatogram is extracted from the SureMass feature data, the requested mass and scan range can fall outside the range actually present in the converted file. This was not checked before the data was addressed, so the extraction ended in an error rather than returning an empty result.
The batch cannot be analyzed. Note that once this failure no longer occurs, some compounds in affected data may still report no data points; that is a separate condition arising from the SureMass conversion of the data itself.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 12.1 Update 3 and Quant 13.0


KPR#:1053714  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Unknowns Analysis - Deconvolution - SureMass - Multiple mz ranges- only 1st RTWSF

Problem:

GC QTOF file contains 2 mz ranges collected over the run time.  The 1st mz range only uses the 1st RTWSF (25) while the 2nd mz range uses multiple RTSWF.

Temporary Solution:

None

Fix Information:

Fixed in 13.0


KPR#:1054762  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

 Unknowns Analysis - TIC Analysis - No Signal to Noise value available

Problem:

When running TIC analysis in Unknowns Analysis there is no representation of either noise or signal to noise shown.  Customer wants Signal to noise in report.  Suggest that the SNR should be a Component field.

Temporary Solution:

None

Fix Information:

Fixed in 13.0


KPR#:1054766  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Unexpected changes to ISTD Concentration in PFAS workflows involving imported calibration levels from CSV

Problem:

A defect has been identified when using the Surrogate ISTD isotope dilution functionality added to support PFAS workflows where ISTD concentration values in the calibration table are changing unexpectedly. This defect occurs only when using the Import Calibration Levels from CSV feature.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0.


KPR#:1054767  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Import concentrations from CSV file containing more compounds than in the Quant method causes mismatches

Problem:

An issue occurs when using the "Import concentrations from CSV file" feature in the method editor - when the CSV contains more compounds than are specified in the Quant method. 
The result of the defect causes mismatches between the concentrations specified in the method and the concentrations listed in the CSV.

Temporary Solution:

Ensure that the compound list in the method matches the compounds defined in the CSV file. Create a subset CSV if the original CSV contains more compounds than those in the Quant method.

Fix Information:

Fixed in Quant 13.0


KPR#:1059754  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Batch bins are created for each sample in sequence.  

Problem:

Change in behavior between Quant 10.2 where there was a single batch per sequence Run, additional batches created due to pauses in sequence.  in Quant 12.1 Update 2 and beyond each data file created has a batch.bin file created.

Temporary Solution:

None

Fix Information:

• Informational entry only to document change in behavior


KPR#:1061215  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

CDS to MassHunter converter not handling <B> and other tokens

Problem:

The CDS to MassHunter converter is not properly handling tokens used in the Sample Name field via CDS Acquisition. Examples include <B>. This results in empty Sample Name values when the converted data is loaded and displayed in Quant.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0.


KPR#:1063061  Product:MassHunter Quant    10.0,11.0,12.0,11.1,12.1

Keyword: 

One-line Description:

"Add to Quick Access Toolbar" puts invisible icon into toolbar until moused-over

Problem:

When using the "Add to quick access toolbar" feature - an icon is added to the toolbar which is not visible until you mouse over it.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:1063331  Product:MassHunter Quant    11.0,12.0,12.1

Keyword: 

One-line Description:

Not possible to print physical reports to a real printer using Quant in Networked Workstation configuration

Problem:

With Quant running in ECMXT mode - user cannot print report to a physical printer.  When attempting to print to a physical printer - this error is thrown:  There was an error opening this document.  The file cannon be found.

Temporary Solution:

None

Fix Information:

Fixed in 12,1 Update 2


KPR#:1063332  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Import concentrations from CSV file containing more compounds than in the Quant method causes mismatches

Problem:

An issue occurs when using the "Import concentrations from CSV file" feature in the method editor - when the CSV contains more compounds than are specified in the Quant method. 
The result of the defect causes mismatches between the concentrations specified in the method and the concentrations listed in the CSV.

Temporary Solution:

Ensure that the compound list in the method matches the compounds defined in the CSV file. Create a subset CSV if the original CSV contains more compounds than those in the Quant method.

Fix Information:

Fixed in 12.1 Update 2


KPR#:1063335  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

Generate Report Dialog - Open report folder after report generated option not preserved 

Problem:

Customer complains that when they generate a report and check the "Open report folder after report generated" option it works as expected but if they try to run a second report the "Open report folder after report generated" option is unchecked and they have to check it each time.  They indicate this was not the case in older versions of Quant.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 Update 2


KPR#:1063337  Product:MassHunter Quant    12.0

Keyword: 

One-line Description:

 Unknowns Analysis - .L library fails to match with pre-screen enabled

Problem:

Pre-screening causes Unknowns Analysis to skip correct entry but finds it with high library match score when pre-screening is off.  Problem determined to be in the ions selected for pre-screen testing not present in ,L index file.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 Update 2


KPR#:1063338  Product:MassHunter Quant    12.0,12.1

Keyword: 

One-line Description:

Unknowns Analysis - Deconvolution fails on data when method set to High sensitivity

Problem:

Customers data file  fails with "Deconvolution failed: Index was outside the bounds of the area" error message when method is set to High sensitivity and deconvolution is performed.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 Update 2


KPR#:1066563  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Quant-My-Way's Batch-At-A-Glance lack status information shown in Classic Quant

Problem:

Customer complains the the Status information shown in Batch-At-A-Glance in Classic mode is missing in the Quant-My-Way version.

Temporary Solution:

None

Fix Information:

Fixed in 13.0.


KPR#:1071348  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

The Method Error List shows an internal exception message instead of a validation message when a newly added qualifier has no mass value, in MassHunter Quantitative Analysis 12.1

Problem:

Adding a new qualifier in the method editor and then validating the method produces a warning directing the user to the Method Error List. Instead of describing what is wrong with the method, the Method Error List displays an internal exception message stating that a value in the qualifier table is null and that the cast is not valid.
The validation routine read the qualifier's mass value without allowing for a newly added qualifier whose value has not yet been entered.
The user is not told which method setting needs attention, and the message gives no indication of how to correct it.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1071372  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Time segmented methods imported / migrated from prior versions of LCMS QTOF Acquisition shown to exhibit SureMass issue

Problem:

A SureMass extraction issue has been observed in time segmented data acquired by a method migrated from an older version of LC/MS acquisition. With SureMass processing enabled in the Quant method - this particular data would result in "No Data Points" in the Compound Information -> Chromatogram window. Disabling SureMass and switching to Profile data processing displayed the signal.

Temporary Solution:

This issue was only seen with Acquisition methods that were created in older versions of QTOF Acquisition (10.x and prior) and imported into QTOF Acquisition 11. Creating a new method in QTOF Acq 11 from default.m with the same method parameters as the imported method resolved the issue. 
This issue also only occurs with migrated methods that contain time segments. The issue is not seen with data collected by migrated methods that have only one time segment.

Fix Information:

n/a


KPR#:1071765  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Report Builder templates load graphics such as the report logo from the local file system instead of content management, in MassHunter Quantitative Analysis 12.1 Networked Workstation configurations

Problem:

In a Networked Workstation configuration with OpenLab ECM XT, replacing or renaming the logo graphic referenced by a Report Builder template causes report generation to fail with an error stating that the graphics file cannot be found, even though the file has been placed correctly in content management alongside the report templates.
Report Builder resolved graphics referenced by a template against the local application installation folder rather than against the content management location where the templates themselves are stored. A customer-supplied graphic that exists only in content management is therefore never found.
Customers cannot brand or customize their report output in this configuration without editing files in the local installation folder of every workstation. This is inconsistent with the way report templates themselves are managed, and with the behavior of earlier versions of the software.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1075435  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Unexpected changes to ISTD Concentration in PFAS workflows involving imported calibration levels from CSV

Problem:

A defect has been identified when using the Surrogate ISTD isotope dilution functionality added to support PFAS workflows where ISTD concentration values in the calibration table are changing unexpectedly. This defect occurs only when using the Import Calibration Levels from CSV feature.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 Update 2


KPR#:1080041  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

ECM XT 2.8 - Files remains checked-out and *.lock file resides permanently in the Content Browser, even after closing batch

Problem:

ECM XT 2.8 - Files remains checked-out and *.lock file resides permanently even after closing batch.  Seen in Quant 12.1 in NWS mode installation,
ECM XT 2.8 (MR build 2.8.0.1515).
Steps to reproduce
Install Quant NWS 12.1.172 with ECM XT 2.8 in a clean system
Open an existing batch or create a new batch from ECM XT 2.8 server
File -> Close batch
File -> Exit
Login to Content browser and look for the files interacted with.  Even after closing batch and exiting from Quant application, still seeing the files showing as checked-out and the .lock still exists.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 Update 2


KPR#:1082664  Product:MassHunter Quant    11.0,10.2,12.0,11.1,12.1

Keyword: 

One-line Description:

Drug Quant Report has issues - bad ISTD % dev outlier range 

Problem:

The Drug Quant Report incorrectly calculates the ISTD % dev outlier range.

Temporary Solution:

ask for updated Report template

Fix Information:

Fixed in 12.1 Update 2


KPR#:1084210  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

System.Data.StrongTypingException when adding Suspects DB to Quant screener method - issue introduced in 12.1 - works in 12.0.

Problem:

A new crash is happening in the standard LC Screener workflow in Quant 12.1 which does not occur in Quant 12.0 or 11.0.  When adding a "suspects" CDB to the screening method (in the New Method from Library - LC) flow - Quant 12.1 crashes with an error (which does not occur in 12.0 or 11.0) partially shown below:
Data and Time: 5/9/2024 2:26 PM
Assembly: C:\Program Files\Agilent\MassHunter\Workstation\Quant\bin\Agilent.MassHunter.Quantitative.QuantWPF.exe
Assembly version: 12.1.938.3
Exception:
System.Data.StrongTypingException: The value for column 'Formula' in table 'Compound' is DBNull. ---> System.InvalidCastException: Unable to cast object of type 'System.DBNull' to type 'System.String'.
   at Agilent.MassSpectrometry.DataAnalysis.LibraryDataSet.CompoundRow.get_Formula()

Temporary Solution:

None

Fix Information:

Fixed in 12.1 Update 2


KPR#:1084508  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Quant closes unexpectedly when a suspect compound database is added to a screening method, in MassHunter Quantitative Analysis 12.1

Problem:

Creating a screening method using New Method from Library and adding a suspect compound database closes Quant unexpectedly. The reported error states that the value for the Formula column in the compound table is null and cannot be converted. The same compound database and the same workflow complete successfully in versions 11.0 and 12.0.
Entries in a compound database are permitted to have no molecular formula. In version 12.1 the formula was read from each entry without allowing for that case, so a database containing any entry without a formula ends the operation.
Screening methods cannot be created from affected compound databases, and any unsaved work in the session is lost.

Temporary Solution:

Ensure that every entry in the compound database has a molecular formula before adding the database to a screening method.

Fix Information:

Fixed in Quant 13.0


KPR#:1084531  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Cannot overwrite existing Quant and Unknowns Analysis method file types

Problem:

Some workflows require the ability to overwrite a method with new information without 1st opening the method, making the edits, and then saving the method, thus maintaining any audit trail that may be on that method.   Such a process has been unavailable in Quant starting with Quant 11.0.  
For systems lacking Authentication provider or Authentication provider disabled the method overwrite will no longer be blocked and overwrite will take place.  For systems with active Authentication provider a new 'Overwrite method' privilege  must be enabled to perform a method overwrite.

Temporary Solution:

None

Fix Information:

12.1 Update 2


KPR#:1084636  Product:MassHunter Quant    11.0,12.0,12.1

Keyword: 

One-line Description:

Workstation configuration - Closing a batch without saving after "reviewing" audit trail can lead to batch file corruption

Problem:

It is the expectation that after reviewing an audit trail - the batch must be saved when closing that reviewed batch. However - if the user chooses to NOT save the batch after reviewing the audit trail - the batch can become corrupted and cannot be opened again.

Temporary Solution:

Always ensure that you save your batch on closing after reviewing the audit trail.

Fix Information:

Fixed In 12.1 Update 2 - the software will no longer corrupt the batch if the audit trail is reviewed but not saved.


KPR#:1087022  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Ctrl + Right & Ctrl + Left - move to next compound shortcut does not work in QMW

Problem:

A Customer has complained that the old keyboard shortcut for navigating the batch-at-a-glance table to shift to the next compound (CTRL + Right arrow key) no longer works.  However the UI suggests it should still work.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:1087603  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Incorrect concentrations may occur when applying different Quant methods to the same Quant batch

Problem:

We have identified a defect that can cause Quant to apply unexpected or 
incorrect ISTD (Internal Standard) Concentrations when applying different 
Quantitation methods to a given batch. 
This can cause invalid or incorrect calculated concentrations for target 
analytes if Calibrators and/or QC (Quality Control) samples have different 
ISTD Concentrations applied to them relative to the Samples. 
In the normal course of analysis – whenever a method is “applied” to the 
Quant batch – the ISTD Concentrations specified in the method are applied to all samples in the batch. 
However – due to this defect – it is possible to have the ISTD Concentrations 
from one method (the first) preserved and re-applied to the samples in the 
batch after a second method is applied to the same batch, but only for certain 
sample types. When this occurs, calibrators and samples will not have the 
same ISTD Concentrations applied to them – and thus the calculated 
concentrations for the analytes are incorrect.

Temporary Solution:

The ISTD Concentration values can easily be examined in the batch table by 
exposing the “ISTD Conc” columns available in the “Compound Method” and “ISTD Compound Method” sections of the column picker.
With these columns displayed – the user should evaluate if the ISTD 
Concentration values displayed are the values they expect. 
This defect occurs only under the specific (and uncommon) conditions 
described here: 
Conditions: 
1.) This issue does not happen when a batch is created and only one 
method is loaded and applied. 
2.) This issue happens only when a Calibrator or QC sample is selected 
in the batch table prior to opening a subsequent (second, third, etc.) 
method, and the ISTD concentrations in the subsequent method are 
different than those in the first methods. If a Sample, Blank, or other 
sample type is selected prior to opening the subsequent method or 
the ISTD concentration is the same in all methods, this issue does 
not occur. 
Workarounds: 
1.) Use Quant 11.0 or prior. This issue was introduced in Quant 11.1 – all versions prior do not have this issue. 
2.) Only apply one method to a batch. If multiple methods need to be 
applied to the same batch: 
a. Create a new batch for each method. For example, 
i. Create batch, open method #1, Analyze, Save and Close batch, 
ii. Create a new batch with the same samples, 
iii. Open method #2, Analyze, Save and Close batch, 
iv. Create a new batch with the same samples, 
v. Open method #3, Analyze, Save and Close batch. 
b. Combine the methods into one single method. For example, 
i. Open the first method, 
ii. Append the second method, 
iii. Append the third method, Apply and Analyze. 
3.) Select a ‘Sample’ type sample prior to opening the subsequent 
method. For example, 
a. Create batch, open method #1, Analyze batch, 
b. Select a ‘Sample’ type sample, 
c. Open method #2, Analyze batch, 
d. Select a ‘Sample’ type sample, 
e. Open method #3, Analyze batch.

Fix Information:

To be fixed in Quant 13.0 - release scheduled for 2026. This will be updated when more precise timelines become available. 
R&D: Fixed import-method-from-sample logic to correctly restore Istd concentrations when opening method editor from a calibration or QC sample.


KPR#:1088567  Product:MassHunter Quant    12.0,11.1,12.1

Keyword: 

One-line Description:

SDK video references file that is not included

Problem:

The file "ImportRetentionIndicies.py" which is referenced in the Quant video "Software Development Kit19 - Import Retention Indices - Expert.mp4" is not available,

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:1093441  Product:MassHunter Quant    12.1 Update 2

Keyword: 

One-line Description:

Incorrect method validation warns "library is undefined" when library is in Library method

Problem:

Issue can be seen following steps below, may happen with other workflow.
1) Create a new batch adding some samples 
2) Open and apply the existing method containing Reference Library in Globals
3) In method editor, remove the Reference Library.
4) Create a new library method using suppling a library.
5) Validate the method > No warnings or errors
6) Enter an outlier limit for 'Library Match Score Minimum'
7) Validate the method.
8 Method validation warning "Library match score limit set but library is undefined".

Temporary Solution:

None

Fix Information:

Fixed in Quant 13.0


KPR#:1102163  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Ion peak graphics are omitted from best-hits Unknowns Analysis reports when the library entry has no structure record, in MassHunter Quantitative Analysis 12.1

Problem:

When an Unknowns Analysis report is generated from the supplied best-hits template against a library whose entries contain no molecular structure record, the report correctly omits the structure image but also omits the Ion Peaks graphic. Reports generated from the all-hits template are not affected and print the Ion Peaks graphic normally.
Libraries created in ChemStation commonly lack the structure record, so this affects customers using their own historical libraries.
The ion peak information needed to support an identification is missing from the report, without any indication that it was omitted.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1103951  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Zero-peak operation much slower in Quant 12.1 vs 10.2

Problem:

When performing a zero-peak operation Quant 12.1 is approximately 50-100 times slower that seen in Quant 10.2.  This is not obvious when performing a single zero-peak operation manually during data review but is clear when running the "Zero peak below LOD" script shipped with Quant.  If a large number of peaks require performing a zero-peak operation then the script can take minutes to complete.

Temporary Solution:

Suggested workarounds include 
1) Editing reports to detect the LOD outlier and print such compounds as needed thus avoiding the need to run the script.
2) Use the minimum area threshold to avoid integration of small peaks that require performing a zero-peak operation thus speeding up the analysis.

Fix Information:

Fixed in Quant 13.0


KPR#:1111050  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Library file remains checked out on ECM server (if the file is saved as with different name)

Problem:

Open an existing library in Library Editor  'Open as Checked-out' (ECM XT 2.8).  Check content browser that the opened file is in 'Checked-out' mode and a '.lock' file seen that is also in 'Checked-out' mode.   'Save As' in a different name in Library Editor.  Now 4 files in Content browser are in 'checked-out' mode - 2 for the old lib and 2 for the newly saved one.  Close the library file opened in Library Editor.  Original library file is still checked out.

Temporary Solution:

None

Fix Information:

Fixed in 12.1 Update 2


KPR#:1113539  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Reports that identify ISTD by ISTD Flag = True can fail when Surrogate compounds have ISTD checked 

Problem:

A recent change in Quant allows surrogate compounds to also used as an ISTD.   This is done by checking the ISTD flag on the surrogate compound.  
However almost all shipping report templates determine ISTD compounds by ISTD Flag = true and non ISTD compounds (target, surrogate Matrix Spike) by ISTD Flag = false.  When using Surrogate compounds with ISTD flag checked shipping reports may:
1) Exclude surrogate compounds from sections of the report where they should show.
1) Include surrogate compounds from sections of the report where they should not show.

Temporary Solution:

Edit the template as needed.

Fix Information:

Fixed in Quant 13.0


KPR#:1114201  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Retention time outliers are evaluated against the unadjusted expected retention time when an internal standard is set as a time reference, in MassHunter Quantitative Analysis 12.1

Problem:

Where internal standards have been assigned as time reference compounds, target compounds are flagged as retention time outliers even though the retention time difference is within the configured window once the time reference correction has been applied. In the reported case a compound with a retention time window of 0.150 minutes was flagged for being 0.008 minutes outside it.
The outlier test compared the measured retention time against the expected retention time as stored in the method, rather than against the expected retention time after adjustment by the time reference compound.
Compounds that meet the laboratory's retention time criteria are reported as outliers. In screening workflows this produces false identification failures that must be reviewed and overridden by hand.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1116216  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Report Builder 12.1 File -> Open and File -> Save dialogs populate with a bad path structure on first open - causes invalid data file name error

Problem:

A defect has been identified in Quant's Report Builder version 12.1 which causes an error whenever attempting to save a report template or open a previously saved report template. 
This occurs when opening the File -> Open template and the File -> Save template and attempting to load or save a template in the first folder shown by the file browser. This happens because the default path populated in those dialogs has an incorrect forward slash that throws an error when loading or saving a template.

Temporary Solution:

As an easy workaround - simply navigate in the file explorer to another folder (up a level, for example) and then drill back down into the same/desired folder. This will populate a correct path using only backslashes and the template can then be opened/saved without error.

Fix Information:

Fixed in Quant 13.0


KPR#:1116415  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

 Multiple reports fail to print ISTD graphics when not all compounds are selected 

Problem:

Problem is seen when generating reports with a a subset of compounds. When this is done none of the ISTD graphics are printed.  Corrected reports listed below:
Gen_BySample.report.xml
Gen_Complete.report.xml
DrugAnalysis_DopingScreening.report.xml
Env_Results_withGraphics.report.xml
Gen_Samples.report.xml

Temporary Solution:

Contact Agilent for updated report code.

Fix Information:

Fixed in 13.0


KPR#:1118704  Product:MassHunter Quant    12.0,12.1

Keyword: 

One-line Description:

In custom reports, the pre-manual-integration graphic for a target peak that was not manually integrated is drawn without an integration baseline or shading, unlike the equivalent qualifier graphic, in MassHunter Quantitative Analysis 12.0 and 12.1

Problem:

In reports built with the reporting SDK, the drawing method used for a target compound's original peak and the drawing method used for a qualifier's original peak behave differently. Where a compound has not been manually integrated, the target's pre-manual-integration graphic is drawn with no integration baseline, no peak shading and no peak labels, so the compound appears never to have been integrated. The qualifier graphic for the same compound is drawn with its integration and labels shown.
Custom report templates that place before and after manual integration graphics side by side are affected wherever a batch contains a mixture of manually integrated and automatically integrated compounds.
A reviewer reading the report can be misled into concluding that a compound was not integrated, when in fact it was integrated automatically and simply not adjusted by hand.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0. Where a peak was not manually integrated, the pre-manual-integration graphic for both target and qualifier peaks now shows the current automatic integration.


KPR#:1119229  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Clearing a manual integration does not restore the original integration

Problem:

A defect occurs when manual integrations are cleared, resulting in an integration that differs from the one originally produced during initial data analysis using a Quant method with the default (Agile2) integrator.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0 and Quant 12.1 Update 3


KPR#:1122112  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

TLS Certificates (commercial or self-signed) that do not include localhost in the SAN (Subject Alternative Name) cause eSignature service to fail and prevent batch files from saving

Problem:

In the Networked Workstation configuration, when using a TLS certificate which does not include "localhost" in the Subject Alternative Name field, the eSignature service will not be able to establish a connection to the server and this will prevent a batch from being saved. An error will be thrown when saving a batch: "The SSL connection could not be established."

Temporary Solution:

To resolve this issue, the registry of each service must be modified to explicitly define the FQDN as specified in the certificate. Multiple hostname values must be updated within various registry keys. To ensure accuracy, a tool is available to assist with these modifications. Manual values are also below.
Manual changes:
•	HKLM\SOFTWARE\Agilent\Services\AuditTrail
o	Value name: AuditTrailServiceHost
o	Value name: DistributedTransactionCoordinatorHost
o	Value name: SharedServicesHost
•	HKLM\SOFTWARE\Agilent\Services\DistributedTransactionCoordinator
o	Value name: AuditTrailServiceHost
o	Value name: DistributedTransactionCoordinatorHost
o	Value name: SharedServicesHost
•	HKLM\SOFTWARE\Agilent\Services\ESignature
o	Value name: AuditTrailServiceHost
o	Value name: DistributedTransactionCoordinatorHost
o	Value name: SharedServicesHost
•	HKLM\SOFTWARE\Agilent\Services\ActivityLog
o	Value name: AuditTrailServiceHost
o	Value name: DistributedTransactionCoordinatorHost
o	Value name: SharedServicesHost

Fix Information:

A future version of Quant 12.1 will catch this error message, log it, and allow the Quant batch to be saved. But until the eSignature service can communicate with the server, it will not be possible to apply or view esignatures on batch files in MassHunter Quant. 
It is possible to "fix" the eSignature service on the client to allow the use of certificates that do not include localhost in the SAN field. A service note has been published which can be provided upon request. Contact your Agilent support representative and request service note #


KPR#:1122912  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Quant 12.1 w/ ECM XT 2.8 and domain users - leaves .batch.bin.lock file checked out - batch cannot be opened a second time

Problem:

When running with Quant 12.1 NWS mode - where the authentication provider is configured as "Domain" - Quant will not check-in the batch.bin.lock file from the Content Management environment when the batch is closed.
If the batch had not been modified before the batch is closed - then NONE of the 3 files (.batch.bin, .audittrail.xml, .batch.bin.lock) are checked back in.
Then when the user (any user with everything permissions) attempts to re-open the same batch, Quant will always throw this error:

Temporary Solution:

None

Fix Information:

Fixed in 12.1 Update 2


KPR#:1125466  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

TLS Certificates (commercial or self-signed) that do not include localhost in the SAN (Subject Alternative Name) cause eSignature service to fail and prevent batch files from saving

Problem:

In the Networked Workstation configuration, when using a TLS certificate which does not include "localhost" in the Subject Alternative Name field, the eSignature service will not be able to establish a connection to the server and this will prevent a batch from being saved. An error will be thrown when saving a batch: "The SSL connection could not be established."

Temporary Solution:

To resolve this issue, the registry of each service must be modified to explicitly define the FQDN as specified in the certificate. Multiple hostname values must be updated within various registry keys. To ensure accuracy, a tool is available to assist with these modifications. Manual values are also below.
Manual changes:
•	HKLM\SOFTWARE\Agilent\Services\AuditTrail
o	Value name: AuditTrailServiceHost
o	Value name: DistributedTransactionCoordinatorHost
o	Value name: SharedServicesHost
•	HKLM\SOFTWARE\Agilent\Services\DistributedTransactionCoordinator
o	Value name: AuditTrailServiceHost
o	Value name: DistributedTransactionCoordinatorHost
o	Value name: SharedServicesHost
•	HKLM\SOFTWARE\Agilent\Services\ESignature
o	Value name: AuditTrailServiceHost
o	Value name: DistributedTransactionCoordinatorHost
o	Value name: SharedServicesHost
•	HKLM\SOFTWARE\Agilent\Services\ActivityLog
o	Value name: AuditTrailServiceHost
o	Value name: DistributedTransactionCoordinatorHost
o	Value name: SharedServicesHost

Fix Information:

A future version of Quant 12.1 will catch this error message, log it, and allow the Quant batch to be saved. But until the eSignature service can communicate with the server, it will not be possible to apply or view esignatures on batch files in MassHunter Quant. 
It is possible to "fix" the eSignature service on the client to allow the use of certificates that do not include localhost in the SAN field. A service note has been published which can be provided upon request. Contact your Agilent support representative and request service note #D0119618


KPR#:1125501  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Unknowns Analysis in NWS configuration - Export to CEF scripts missing

Problem:

When exporting CEF information from Unknowns Analysis when in Network Work Station mode the CEF file is created in the local secured storage but not transferred to Content Management.  Effectively it is not possible to generate  a CEF file that is user accessible.

Temporary Solution:

None

Fix Information:

n/a


KPR#:1140734  Product:MassHunter Quant    12.1,12.1 Update 2

Keyword: 

One-line Description:

The Quant file upload tool reports an invalid hash code for the supplied signature report templates, in MassHunter Quantitative Analysis 12.1 and 12.1 Update 2

Problem:

Uploading the supplied report templates to content management using the Quant file upload tool fails for BatchSignatures.template.xml and AnalysisSignatures.template.xml with an error stating that the template has an invalid hash code. The other supplied templates upload without error.
The signature report templates cannot be uploaded, so the signature reports they produce are unavailable until the templates are placed on the server by other means.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1143343  Product:MassHunter Quant    12.1 Update 2

Keyword: 

One-line Description:

Library method embedded in Quant DA method will cause Sequence DA automation to fail on systems running ECM XT in Networked Workstation configuration.

Problem:

When a library method is embedded in a Quant data analysis method the library method is now downloaded correctly to the secure workarea, causing an issue with sequence data analysis.

Temporary Solution:

If a Quant data analysis method is specified in the sequence table be sure that a Library Method is not specified in Globals and that Targeted Deconvolution is not used

Fix Information:

n/a


KPR#:1143901  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Base peak information is missing for a component in Unknowns Analysis when TIC Analysis is used, in MassHunter Quantitative Analysis 12.1

Problem:

In Unknowns Analysis with the method set to TIC Analysis, the Base Peak columns are empty for a component in the results, while the remaining components show base peak information normally.
No base peak was recorded against the component during analysis, so the associated values could not be displayed.
Base peak information is unavailable for the affected component in the results table and in any report or export that includes those columns.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1144633  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Quant prompts to save changes to a modified batch after it has been locked by eSignature service - must crash Quant to close

Problem:

If a change occurs to a batch that has been locked by the esignature service, Quant prompts to save the changes when closed. If the user chooses to save changes, the locked batch prevents changes which causes Quant to crash. No changes are saved to the locked batch, but the crash is disruptive.

Temporary Solution:

The crash occurs only with locked batches. Locked batches cannot change. A simple workaround is to not attempt to save changes. Close the batch discarding changes.

Fix Information:

Fixed in 12.1 Update 3


KPR#:1144682  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Quant closes unexpectedly when saving a batch that has been electronically signed and then modified, in MassHunter Quantitative Analysis 12.1

Problem:

After a batch has been electronically signed, making any change that marks the batch as modified, for example a manual integration, adding a sample, renaming a calibration level, or applying a different method, and then closing the application and answering Yes to the prompt to save, causes Quant to close unexpectedly. The underlying error is "Cannot save the batch. It is locked by E-Signature service."
A signed batch is locked by the eSignature service and cannot be saved. Quant offered the normal save prompt without accounting for that lock, and the resulting error was raised while the application was already shutting down, so it could not be handled and presented to the user.
The session ends without a clear explanation of what happened. Because the prompt implies that saving is possible, the behavior is misleading in exactly the workflow where the batch record is under signature control.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0. A batch that is locked by the eSignature service and cannot be modified can now be closed without saving, and the condition is reported rather than ending the session.


KPR#:1147676  Product:MassHunter Quant    12.1 Update 2

Keyword: 

One-line Description:

Quant closes unexpectedly when certain GC/MS Q-TOF data files are converted to SureMass, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 2

Problem:

Converting certain GC/MS Q-TOF data files to SureMass format closes Quant unexpectedly, and no converted output is produced.
The spectral peak detection stage of the SureMass conversion did not allow for the characteristics of these particular data files and ended in an error.
The affected data files cannot be converted, so they cannot be processed using SureMass at all.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 12.1 Update 3 and Quant 13.0


KPR#:1150887  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

NIST RI support – Unknowns Analysis fails to select the appropriate type of RI values for RT matching

Problem:

In Unknowns Analysis, when library search the data file with NIST23.L using with the polar RI type and attempts to RT match it with the RI-RT calibration file, Unknowns Analysis, fails to select the appropriate RI value required for the Library RT calculation. As a result, there is a discrepancy between the Delta RI and Delta RT values for the same compound.

Temporary Solution:

None

Fix Information:

Fixed in 13.0.


KPR#:1157293  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

 Multiple reports fail to print ISTD graphics when not all compounds are selected 

Problem:

Problem is seen when generating reports with a a subset of compounds. When this is done none of the ISTD graphics are printed.  Corrected reports listed below:
Gen_BySample.report.xml
Gen_Complete.report.xml
DrugAnalysis_DopingScreening.report.xml
Env_Results_withGraphics.report.xml
Gen_Samples.report.xml

Temporary Solution:

Contact Agilent for updated report code.

Fix Information:

Fixed in 13.0 and 12.1 Update 3.


KPR#:1158810  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

“Object reference not set to an instance of an object” error occurs when using a PCDL that contains no spectra in the “New Method from Library - LC” workflow.

Problem:

When using the “New Method from Library - LC” workflow, if a .CDB PCDL file is specified, Quant requires all entries to include spectra. “Database-only” information (e.g., Compound Name, Molecular Formula, RT) is insufficient for .CDB files in this workflow.

Temporary Solution:

As an alternative, use Quant’s Library Editor to create a “*.mslibrary.xml” file instead of a .CDB. The “New Method from Library - LC” workflow can handle this file type without any issues, even when it contains no spectra.

Fix Information:

Fixed in Quant 13.0


KPR#:1162331  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Unable to generate IDL_Checkout report on Networked Workstation

Problem:

Unable to generate IDL_Checkout report on Networked Workstation but the report can be generated on Workstation.  Error message will state could not find part of the path (to the datafile) and reference IDLResults.txt.

Temporary Solution:

Request updated report template.

Fix Information:

n/a


KPR#:1164013  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

“Object reference not set to an instance of an object” error occurs when using a PCDL that contains no spectra in the “New Method from Library - LC” workflow.

Problem:

When using the “New Method from Library - LC” workflow, if a .CDB PCDL file is specified, Quant requires all entries to include spectra. “Database-only” information (e.g., Compound Name, Molecular Formula, RT) is insufficient for .CDB files in this workflow.

Temporary Solution:

As an alternative, use Quant’s Library Editor to create a “*.mslibrary.xml” file instead of a .CDB. The “New Method from Library - LC” workflow can handle this file type without any issues, even when it contains no spectra.

Fix Information:

n/a


KPR#:1166799  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

The character "𫫇" cannot display at the quant report

Problem:

There are some pesticides names include the character 𫫇 in Chinese.  The character 𫫇  can display in the Quant, but it cannot display in Quant report.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:1176323  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Quant's Calibration curve "R" value (Pearson Correlation Coefficient) does not change with different weighting factor

Problem:

Quant's Pearson Correlation Coefficient is calculated without a weighting factor component and therefore does not change when the weighting factor of the regression is adjusted. 
The values for R and R2 are used only to evaluate the quality of the regression and to characterize the data points that make up the calibration curve. They are not involved in the calculation of any concentration or analytical result from the Quantitative Analysis software.

Temporary Solution:

n/a

Fix Information:

Quant 13.0's "R" value (Pearson Correlation Coefficient) will include a weighting factor.


KPR#:1178295  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Certain rare Chinese characters in compound names are omitted from generated reports, in MassHunter Quantitative Analysis 12.1

Problem:

Compound names containing certain rare Chinese characters are displayed correctly in the Quant user interface but are printed incompletely in generated reports, with the affected character silently missing. Some of the pesticide names listed in Chinese national standard GB 2763 contain such characters. Both the supplied PDF reporting templates and the Report Builder templates are affected; any template that prints a compound name reproduces the problem.
The supplied report templates specified a font that does not contain glyphs for these characters, so the characters were dropped from the output rather than substituted or flagged.
Reports do not accurately identify the compound being reported. A name missing a character may correspond to a different compound, or be unrecognizable to a reviewer or an inspector.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0. The supplied report templates now use a font that includes these characters.


KPR#:1184031  Product:MassHunter Quant    12.1,12.1 Update 2

Keyword: 

One-line Description:

Running the “Setup ECM Server” registration script in Quant 12.1 Update 2 causes custom roles to lose specific Quant permission settings.

Problem:

Running the “Setup ECM Server” registration script in Quant 12.1 Update 2 causes custom roles to lose specific Quant permission settings. This issue does not occur with the LCMS Acquisition tool. The problem arises because the script removes three permission sets from custom roles after execution.

Temporary Solution:

Uncheck the “Create Default User Roles” option in the Setup ECM Server tool.

Fix Information:

Fixed in Quant 13.0


KPR#:1185847  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Manual integration of qualifier peaks is discarded when a method change is applied to the batch, while manual integration of target peaks is retained, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 2

Problem:

In a batch where both target and qualifier peaks have been manually integrated, applying a method change, for example deleting a compound in the method editor, applying the method to the batch, and re-analyzing, preserves the manual integration of the remaining compounds' target peaks but clears the manual integration of their qualifier peaks.
The logic that preserves manual integration across a method change covered target peaks only; qualifier peaks were not included.
Manual integration work on qualifiers is silently lost. Because qualifier areas determine qualifier ratios, results and their pass or fail outcomes can change following a method edit that the analyst expected to be unrelated. To avoid this the analyst must re-integrate every qualifier after any method change, or defer all manual integration until every method edit is complete.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 12.1 Update 3 and Quant 13.0


KPR#:1189053  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Time segmented methods imported / migrated from prior versions of LCMS QTOF Acquisition shown to exhibit SureMass issue

Problem:

A SureMass extraction issue has been observed in time segmented data acquired by a method migrated from an older version of LC/MS acquisition. With SureMass processing enabled in the Quant method - this particular data would result in "No Data Points" in the Compound Information -> Chromatogram window. Disabling SureMass and switching to Profile data processing displayed the signal.

Temporary Solution:

This issue was only seen with Acquisition methods that were created in older versions of QTOF Acquisition (10.x and prior) and imported into QTOF Acquisition 11. Creating a new method in QTOF Acq 11 from default.m with the same method parameters as the imported method resolved the issue. 
This issue also only occurs with migrated methods that contain time segments. The issue is not seen with data collected by migrated methods that have only one time segment.

Fix Information:

n/a


KPR#:1190472  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Unknowns Analysis reports identify the analyst by the Windows login name instead of the OpenLab user account, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 2

Problem:

When a report is generated from Unknowns Analysis, the analyst name printed on the report is taken from the Windows account currently logged on to the workstation, rather than from the OpenLab user account that was authenticated in the application.
The behavior occurs in all Quant 12.1 configurations, including Workstation with authentication set to None, Workstation with Internal authentication, and Networked Workstation with OpenLab ECM XT 2.7 and 2.8. Every Unknowns Analysis report template that prints the analyst name is affected.
Because the two identities can differ, a report may attribute the analysis to a person other than the one who actually performed it. For laboratories operating under data-integrity requirements, the analyst recorded on the report is not a reliable record of who ran the analysis.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1190932  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Quant's Calibration curve "R" value (Pearson Correlation Coefficient) does not change with different weighting factor

Problem:

Quant's Pearson Correlation Coefficient is calculated without a weighting factor component and therefore does not change when the weighting factor of the regression is adjusted. 
The values for R and R2 are used only to evaluate the quality of the regression and to characterize the data points that make up the calibration curve. They are not involved in the calculation of any concentration or analytical result from the Quantitative Analysis software.

Temporary Solution:

n/a

Fix Information:

Quant 13.0's "R" value (Pearson Correlation Coefficient) will include a weighting factor.


KPR#:1192768  Product:MassHunter Quant    12.1 Update 2,12.1 Update 3

Keyword: 

One-line Description:

Quant closes unexpectedly when creating a new method from a PRM acquisition method for certain data files, in MassHunter Quantitative Analysis 12.1 Update 2 and Update 3

Problem:

Using Actions > New Method from PRM against certain data files causes Quant to close unexpectedly partway through building the method. In the reported case the method was built correctly for the first eighteen compounds and the failure occurred on the nineteenth.
The isotope pattern calculation performed for each compound returned no result for that compound's particular combination of molecular formula and ion species. Quant used the result without checking for this case, so the condition ended the application instead of being reported.
The method cannot be created at all for the affected data file, and because the application closes without warning any unsaved work in the session is lost.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1193690  Product:MassHunter Quant    12.1 Update 2

Keyword: 

One-line Description:

eSignature window reports "Cannot connect to the server" when the OpenLab server uses a commercial TLS certificate, in MassHunter Quantitative Analysis 12.1 Update 2 and Update 3

Problem:

On systems where the OpenLab server has been configured with a commercial (externally issued) TLS certificate, opening the eSignature window in Quant fails with the message "Cannot connect to the server," and no electronic signature can be applied.
Quant builds the address of the eSignature service from the server's short host name rather than its fully qualified domain name. Most of Quant's other communication with the server correctly uses the fully qualified name. Commercial certificates are normally issued only for the fully qualified domain name, so the short host name is not present in the certificate's Subject Alternative Name list. The connection made by the eSignature window is therefore rejected as untrusted and never reaches the service.
Sites in this configuration cannot use the eSignature workflow at all, so batches that require an electronic signature cannot be signed.

Temporary Solution:

Have the OpenLab server's TLS certificate reissued with the server's short host name added to the Subject Alternative Name list, in addition to the fully qualified domain name.

Fix Information:

Fixed in Quant 13.0


KPR#:1193691  Product:MassHunter Quant    12.1 Update 2

Keyword: 

One-line Description:

TDA files are not present in content management after acquisition with post-run processing enabled on an OpenLab ECM XT system, in MassHunter Quantitative Analysis 12.1 Update 2

Problem:

On a GC/Q-TOF system configured with OpenLab ECM XT, enabling TDA in the TDA and SureMass indexing options and running a sample completes without error, but no TDA files are present in the data stored on the ECM server.
The indexing files produced by post-run processing are missing from the stored data, so processing that depends on them must regenerate them.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1196095  Product:MassHunter Quant    10.2,12.1 Update 2

Keyword: 

One-line Description:

Unknowns Analysis - Estimated Concentration cleared when running Show Alternative Hits 

Problem:

When running Unknowns Analysis using Estimated Concentration feature relative to an ISTD when assigning a compound identity via Show Alternative Hits the Estimated Conc. filed is cleared.  The value can be restored by running Target Match Sample on the affected sample.

Temporary Solution:

Workaround - The value can be restored by running Target Match Sample on the affected sample.

Fix Information:

Fixed in Quant 13.0


KPR#:1196930  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

The qualifier Transition column is blank in the method editor and batch table for some batches, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

In a Networked Workstation configuration, the Transition column for qualifiers is displayed empty in both the method editor and the batch table for some batches. Area correction values and peak responses are calculated and displayed correctly despite the blank Transition. The behavior depends on the batch, and was not observed for the same batch opened in a Workstation configuration.
The transition identifying each qualifier is not shown, so a reviewer cannot confirm from the method editor or the batch table which transition a qualifier represents.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1201065  Product:MassHunter Quant    12.1 Update 2

Keyword: 

One-line Description:

MassHunter Quant cannot open audit‑trailed batches after ECM XT upgrade from 2.7 to 2.8

Problem:

After upgrading an OpenLab ECM XT / OpenLab Server system from version 2.7 (or earlier) to 2.8, MassHunter Quantitative Analysis 12.1 (Networked Workstation) may fail to open audit‑trailed Quant batch files (and any associated content retrieved with the batch, such as Report Builder templates stored in ECM XT) with the error:
“Failed to open batch file. The hash code in the audit trail file does not match the record in the data.” 
This behavior affects batches created while the ECM XT server was at 2.7 (or prior) and subsequently accessed on the same server upgraded to 2.8. Batches created on ECM XT 2.8 are not impacted.

Temporary Solution:

n/a

Fix Information:

This issue was fixed in Quant 12.1 Update 3.


KPR#:1208081  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Quant method report: Error "TargetCompoundRow" object has no attribute 'IsFormulaNull' seen with methods involving the LC Screener

Problem:

A defect has been found in QuantMethod.report.xml report template which causes an error to occur when generating a method report for LC Screener methods.

Temporary Solution:

n/a

Fix Information:

This is resolved in Quant 13.0 - in the report templates installed into the "PDF-Reporting 2.0" folder.


KPR#:1209494  Product:MassHunter Quant    12.1 Update 2

Keyword: 

One-line Description:

Quant's service updates reset Quant installation folder to default, breaks non-default installations

Problem:

During the Quant installation - the user can choose to change the default installation path to some other location. This is normally fully supported. However - a defect has been discovered in all service updates to Quant 11.x and greater which causes the non-default installation path to be reset in the registry to the default installation path. This causes Quant to fail to launch and to fail the SVT IQT report.

Temporary Solution:

To fix the issue - one must manually edit registry in both 32 and 64-bit hives (64-bit reg can be accessed via %systemroot%\syswow64\regedit from Windows Run command).
In each 32 and 64-bit registries, navigate to this location: \HKLM\SOFTWARE\Agilent\MassHunter\Workstation\Quant\Home
and correct the path to the non-default location (the one which contains the \bin\ folder with the Quant executables). 
To fix the SVT / IQT report: 
copy C:\NonStandardInstallationPath\IQT\MassHunter_Quant_12.1_Update2.xml to 
C:\Program Files (x86)\Agilent Technologies\IQTool\IQProducts\MassHunter Quantitative Analysis 12.1.
Then re-run the SVT/IQT report.

Fix Information:

n/a


KPR#:1210202  Product:MassHunter Quant    12.1,12.1 Update 2

Keyword: 

One-line Description:

Unexpected "batch has been modified and needs to be saved" after locking batch with esignature service

Problem:

It is expected that one should be able to generate a report after the batch has been signed and locked - but due to a defect discovered in Quant 12.1, it can be observed that attempting to generate a report will be blocked by a message that the current batch has been modified and must be saved before a report can be generated. However - because the batch had been locked by the esignature service, it is no longer possible to save the batch. Preventing users from generating a report on locked batches. 
The issue is tied to a bug in the calibration initialization and optimization logic when batches are opened. It affects batches in the following workflows:
no calibration table on one or more compounds
bracketed calibration, relative ISTD, and standard addition
When a batch is opened, Quant initializes the calibration tables. If a calibration table does not exist - the optimization is unnecessarily triggered and sets the dataset to dirty - making Quant think the batch must be saved before a report can be generated.

Temporary Solution:

There are workarounds. The third one is probably the easiest.
1. Do not lock the batch on signing (esignature setting).
2. Generate the desired report before locking the batch.
3. Make sure at least one compound has at least one calibration level - even if it means creating 1-level dummy calibration level in the  method.
To fix a batch:
1.) Revoke the batch's signatures.
2.) Modify the method to add a dummy calibration level to at least one compound.
3.) Analyze and review.
4.) Sign and lock the batch.
5.) Generate the report.

Fix Information:

Fixed in Quant 13.0.


KPR#:1211461  Product:MassHunter Quant    12.1,12.1 Update 2

Keyword: 

One-line Description:

The sample audit trail written by Quant into a data file is not checksum-protected and can be modified without detection, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 2

Problem:

Quant writes its own sample audit trail into the data file, at .d\Results\Quant\sample.audittrail.xml. This file is created when a data file is uploaded using the Quant upload tool or converted using the Convert Samples tool, and is separate from the sample audit trail produced by the acquisition software.
In Quant 12.1 through 12.1 Update 2 this file is not covered by a checksum and is not listed in the fileset manifest that content management uses to validate file integrity. As a result, any user with write access to the content management web interface can download the file, edit it with a text editor, upload it again, and Quant will subsequently display the altered audit trail with no warning or integrity error.
The sample audit trail therefore cannot be relied on as a tamper-evident record, which is a data-integrity concern for laboratories operating under regulated conditions.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1211465  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

Only one report is produced when a single-sample report method is run against several selected samples, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 3

Problem:

With a report method configured to use a by-sample template in single sample mode, selecting several samples and generating reports produces only one report file, corresponding to the last sample selected. Reports for the other selected samples are not produced, and the file is named after the template rather than including a sequence number and the sample name.
In earlier versions each selected sample produced its own report file, named with the report name, a sequence number and the sample name.
Reports are silently missing for every sample except the last.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1216312  Product:MassHunter Quant    12.0,12.1,12.1 Update 2,12.1 Update 3

Keyword: 

One-line Description:

Barcode (Expected) Value misrepresented in Quant as Barcode (Actual) for any data acquired by LCMS MassHunter Acquisition for TQ 12.2 or later, and TOF/QTOF 12.1 or later

Problem:

Data acquired by MassHunter Acquisition for LC/MS TQ 12.2 or later, as well
as MassHunter Acquisition for LC/MS TOF/QTOF 12.1 or later will have their
“Barcode (Expected)” value misrepresented as “Barcode (Actual)” in
MassHunter Quant 12.1 Update 3 and prior.
To support the new InfinityLab Sample ID Reader, MassHunter Acquisition for
LC/MS TQ Acq 12.2 and TOF/QTOF 12.1 changed the way barcode values are
stored in the sample_info.xml inside each .d data file. This was done by
repurposing the existing “Barcode” field to become “Barcode (Expected)”.
Two new fields which never existed previously were also added, “Barcode
(Actual)” and “Barcode Match”.
However, MassHunter Quant has not been updated to reflect these schema
changes. As a result – any data files that were acquired by the above stated
versions of Acquisition will have their “Barcode (Expected)” values shown in
Quant in its “Barcode” column – which has the meaning “Barcode (Actual)”.
Quant’s “Expected Barcode” column will not be populated at all.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1217299  Product:MassHunter Quant    12.1,12.1 Update 2

Keyword: 

One-line Description:

Unknowns Analysis closes unexpectedly when a new manual component is created with background subtraction, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 2

Problem:

In Unknowns Analysis, setting a background spectrum from a region of the chromatogram that contains a peak, then selecting a range elsewhere and creating a new manual component with background subtraction, closes the application unexpectedly with a division by zero error.
Any analysis work not yet saved is lost.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1224637  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

Quant closes unexpectedly when a value typed into a compound Type cell in the method editor is left uncommitted and a secondary window is clicked, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

In the method editor, typing a value into a compound's Type cell, for example changing a compound to Surrogate, and then clicking directly inside a secondary window such as Query Results without first pressing Tab or Enter to commit the entry, closes Quant unexpectedly.
The edit in progress was not completed before focus moved away, and the cell was then read while its value was in an indeterminate state.
Clicking the title bar of the secondary window, rather than inside it, commits the value in the normal way and does not produce the failure.
Any unsaved work in the session is lost.

Temporary Solution:

Commit the value by pressing Tab or Enter, or by clicking another cell in the same table, before moving focus to a secondary window.

Fix Information:

Fixed in Quant 13.0


KPR#:1231783  Product:MassHunter Quant    12.1 Update 2

Keyword: 

One-line Description:

The folder path shown in the Open Batch dialog does not match the folder that is selected, in MassHunter Quantitative Analysis 12.1 Update 2 and Update 3

Problem:

In Workstation and Networked Workstation configurations, choosing File > Open Batch > Browse and then clicking through folders leaves the path displayed at the top of the dialog showing a location other than the one currently selected. The list of batches shown is correct for the selected folder, but the displayed path is not.
An analyst can be misled about which location is being browsed, and therefore about which batch and which data are being opened, processed, reported and signed. Laboratories operating under data-integrity requirements have raised this as a compliance concern, because the path displayed at the point of opening a record is not a reliable indication of the record being opened.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1231823  Product:MassHunter Quant    12.1 Update 2

Keyword: 

One-line Description:

SureMass data acquired with changing acquisition rate shows unexpected quantifier/qualifier chromatogram extraction ranges

Problem:

A defect has been discovered in Quant which causes the extraction range and chromatography scaling to behave in an unexpected manner with SureMass data from an acquisition method with variable acquisition rates.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0.


KPR#:1237763  Product:MassHunter Quant    12.1 Update 1,12.1 Update 2,12.1 Update 3

Keyword: 

One-line Description:

Using Modify on an installed MassHunter Quantitative Analysis 12.1 Update 1, 2 or 3 uninstalls the product

Problem:

Selecting Modify for an installed copy of MassHunter Quantitative Analysis 12.1 Update 1, Update 2 or Update 3, either from Apps in Windows Settings, from Windows Control Panel, or by re-running the installer, uninstalls Quant instead of allowing the installed features to be changed.
Modify is the documented way to add or remove optional features after installation. It is needed, for example, to add Excel reporting, which is not selected by default in these versions, or to change which add-ins are installed.
The installed product is removed. The customer must reinstall Quant and reapply the update to return the system to a working state.

Temporary Solution:

Do not use Modify on an installed Quant 12.1 Update 1, 2 or 3. To add an optional feature, reinstall Quant 12.1 with the required features selected and then reapply the update.

Fix Information:

Fixed in Quant 13.0


KPR#:1243361  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

Peak resolution values calculated from valley height are incorrect when time-reference internal standards are used, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

When a method uses time-reference internal standards, the peak resolution values reported for some compounds are incorrect. In the reported case a value of 0.05 was shown where the documented equation gives a result between 20 and 35, and a value of 0 was shown for a pair of peaks that are visibly only partly resolved.
Retention times are shifted to align with the time-reference internal standard. The resolution calculation combined peak position information taken from the time-shifted data with extracted ion chromatograms that had not been time shifted, so valley and peak heights were read at the wrong points in the chromatogram.
Only the resolution calculations that use valley height are affected: the default calculation, Valley Height/Peak Height, Valley Height/Peak Height Average, and Valley Height/Peak Height Sum. The USP, EU and JP pharmacopoeia resolution calculations do not use valley heights and are not affected. Qualifier resolution values were affected in the same way.
System suitability assessments based on these resolution values can pass or fail incorrectly.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1252009  Product:MassHunter Quant    12.1,12.1 Update 1,12.1 Update 2,12.1 Update 3

Keyword: 

One-line Description:

Quant Screener Tool does not persist table sort when switching samples, promoting/demoting hits, or re-analyzing the batch

Problem:

The table sorting on the screener tool (ascending by RT, by default) will reset to this default when the user changes samples, promotes/demotes a hit, or re-analyzes the batch. If the user sorts by concentration, and performs any of these actions, the table will switch back to be sorted by RT.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0.


KPR#:1253443  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Area percent values in Unknowns Analysis appear incorrect after components are deleted in succession, because one menu command covered both deleting hits and deleting components, in MassHunter Quantitative Analysis 12.1

Problem:

In Unknowns Analysis, deleting components one after another, or deleting several at once, can leave the Area Percent column showing values that do not reflect the entries remaining in the table. In the reported case the total area percent fell from 98.24% to 66.31% after a second deletion, with the area of the previously deleted entry apparently still included.
Area percent is calculated from the component, or peak, list, not from the library hit list. A component may carry several library hits, or none. In these versions a single context menu command, Delete Hits/Components, covered both operations, so it was not evident whether a given deletion removed the component itself, and with it its contribution to the area percent calculation, or only the library hits associated with that component. Deleting hits leaves the component, and its area, in the calculation.
Analysts reviewing the Area Percent column can conclude that the calculation is wrong, when in fact the entry they intended to remove is still present as a component.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0. The Delete Hits/Components command has been replaced by separate Delete Components, Delete Hits, Restore Deleted Components and Restore Deleted Hits commands, making it explicit whether a deletion removes components, which changes the area percent calculation, or only library hits, which does not.


KPR#:1253444  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

Restore All Components Does Not Fully Restore Area Percent Calculations in Unknowns Analysis

Problem:

In Quant 12.1 Update 3, an issue was identified in Unknowns Analysis where deleting multiple non-hit components results in incorrect area percent calculations after using Restore All Components/Hits. While area percent values update correctly after deletions, restoring components only reinstates the most recently deleted component, leaving earlier deletions un-restored and causing inconsistent area percent results. This behavior may lead to misleading quantitative interpretation when working with unknowns data containing multiple non-hit components.

Temporary Solution:

n/a

Fix Information:

This issue is fixed in Quant 13.0.


KPR#:1255929  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

The %RSE column remains marked as an outlier for all subsequent compounds once one compound exceeds the limit, in the Gen_Calibration report template in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

In reports generated from the Gen_Calibration Report Builder template, the %RSE column is shaded to indicate an outlier for the first compound that exceeds the limit, and then stays shaded for every compound listed after it, including compounds that are within limits.
The template set the outlier shading when a compound exceeded the limit but never cleared it again for the compounds that followed.
Compounds that pass the %RSE criterion are presented in the report as failing it, so a reviewer reading the report cannot tell which compounds are genuinely out of limits.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1257554  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

The Compounds at a Glance view ignores the compound group and sample group filters set in Batch at a Glance, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

With compound groups assigned in the method editor and sample groups assigned in the batch table, selecting a group in the sample and compound filters correctly restricts what is shown in Batch at a Glance, but Compounds at a Glance ignores both filters and displays all compounds for all samples.
Laboratories that run several panels in one batch and review only the compounds relevant to a given sample cannot use Compounds at a Glance to do so, and must review the full compound list for every sample.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1257556  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

The response factor is not recalculated when a calibration level is disabled and then re-enabled, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

In the method editor Concentration Setup, disabling a calibration level clears the response factor for that level, as expected. Re-enabling the same level does not recalculate it, and the response factor remains blank.
The calibration level is active again but shows no response factor, so the calibration cannot be reviewed as it stands and the value must be restored by re-analyzing the batch.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1257558  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

Quant closes unexpectedly when the Type field is cleared on a calibrator sample that has a calibration level value, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

In Batch at a Glance, clearing the Type field of a sample that is set as a calibrator and that has a calibration level value entered closes Quant unexpectedly. Any unsaved work in the session is lost.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1260541  Product:MassHunter Quant    12.1 Environmental Level IV Reporting

Keyword: 

One-line Description:

The batch name and path printed on Environmental Level IV reports does not show the OpenLab location, in the MassHunter Quantitative Analysis 12.1 Environmental Level IV Reporting templates

Problem:

In a Networked Workstation configuration, reports generated from the Environmental Level IV reporting templates print an incorrect value for the batch name and path, and the location of the batch on the OpenLab server is not shown. The batch attribute that supplies the report with the batch data path and file name holds an incorrect value in this configuration. The behavior has not been observed in a Workstation configuration.
Reports do not identify where the batch they were generated from is stored, so a printed report cannot be traced back to its source record from the report alone.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1265479  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Quant closes unexpectedly when a method is saved after qualifiers are regenerated from a library for GC/Q-TOF data, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 3

Problem:

When a method is edited within a GC/Q-TOF batch, and the quantifier and a qualifier are swapped and qualifiers are then regenerated from the library, the quantifier ion is switched back to its original value and a duplicate qualifier is created using the same ion. Saving the method then closes Quant unexpectedly, reporting that a qualifier entry is constrained to be unique.
Qualifier generation did not exclude the ion already in use as the quantifier, so a duplicate entry was created that the method could not store.
The method cannot be saved and the edits made in the session are lost.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 12.1 Update 3 and Quant 13.0


KPR#:1266610  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

The library compound description is not shown for a newly selected best hit in Unknowns Analysis, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

In Unknowns Analysis, after using Show Alternate Hits and Set Best Hit to choose a different compound for a component, the Library Compound Description column in the Components pane is empty for the newly selected hit, even though the description is present for that compound in the library editor.
Analysts who rely on the library compound description to confirm an identification cannot see it after changing the best hit, and reports that include the column print it blank.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1271780  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

The Queue Report task fails in Quant and Unknowns Analysis, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

Generating any report using the Queue Report task fails in both Quant and Unknowns Analysis. The failure reports that a reporting assembly could not be loaded. Reports generated without using the queue are not affected.
Reports cannot be produced through the queued reporting workflow, so laboratories that rely on queuing report generation must generate each report interactively instead.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1278760  Product:MassHunter Quant    12.1,12.1 Update 3

Keyword: 

One-line Description:

Quant closes unexpectedly when a method is saved after qualifiers sourced from a PCDL library are edited, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 3

Problem:

Creating a method from a PCDL library, deleting two existing qualifiers, adding one new qualifier from the library, and then saving the method closes Quant unexpectedly during the save. The method cannot be saved and the qualifier edits made in the session are lost.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1287327  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

Unknowns Analysis closes unexpectedly when selected components are exported as a library, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

After deconvolution and library search in Unknowns Analysis, exporting selected components from the Components table as a library closes the application unexpectedly, reporting that the requested service could not be found. The component library cannot be created, and any unsaved analysis work is lost.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1288929  Product:MassHunter Quant    10.2,12.1

Keyword: 

One-line Description:

Commas and carriage returns contained in Quantitation message are not quoted/escaped in CSV export nor in Report Builder CSV output

Problem:

CSV exports (either by exporting Batch Table directly to CSV, or generating a Report Builder CSV output using one of the shipping templates) which include the "Quantitation Message" column do not have commas nor carriage returns properly quoted/escaped unless the compound name included in the quantitation message happens to also include a comma.

Temporary Solution:

n/a

Fix Information:

Fixed with Quant 13.0.


KPR#:1289611  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Installing MassHunter Quantitative Analysis 12.1 Workstation before other OpenLab-based MassHunter software deploys OpenLab Shared Services in a non-standard database configuration that prevents later upgrades

Problem:

On a Workstation system where MassHunter Quantitative Analysis 12.1 is the first OpenLab-based application installed, OpenLab Shared Services is deployed with a database configuration that differs from the one produced by the other MassHunter applications. A second PostgreSQL instance is created and used to host the Shared Services database, rather than the database type expected for a Workstation. The result resembles the configuration normally produced on a dedicated OpenLab Shared Services server, not on a Workstation.
Where an OpenLab-based MassHunter acquisition application is installed first and Quant 12.1 is installed afterwards, the expected Workstation configuration is produced.
Systems left in this state cannot be upgraded by later installers, which expect the standard Workstation configuration, and the unexpected database layout makes the system harder to administer and service.

Temporary Solution:

On new systems, install the OpenLab-based MassHunter acquisition software before installing MassHunter Quantitative Analysis 12.1, so that OpenLab Shared Services is deployed in the standard Workstation configuration.
A system already in this state cannot be corrected in place. Contact Agilent before attempting an upgrade. Where an upgrade is required, the recommended approach is to install the new version on a separate computer and retain the system until data has been migrated.

Fix Information:

Fixed in Quant 13.0, which deploys OpenLab Shared Services in the standard Workstation configuration.


KPR#:1290940  Product:MassHunter Quant    11.1,12.1

Keyword: 

One-line Description:

Negative chemical ionization data cannot be converted to SureMass, in MassHunter Quantitative Analysis 11.1 through 12.1

Problem:

SureMass conversion fails for data acquired using negative chemical ionization, so that data cannot be processed using SureMass.
The default mass calibration applied during conversion did not handle negative polarity data correctly.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1293234  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

Area percent values do not sum to 100% in Unknowns Analysis when the maximum number of peaks is limited, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

In Unknowns Analysis, when the analysis method limits the number of components using the maximum number of peaks setting, the Area Percent column does not sum to 100%, and the individual values do not agree with the same calculation performed by hand. The values correct themselves if a component is subsequently deleted.
When the peak list is ranked and reduced to the requested number of peaks, the area percent values carried by the retained peaks were not recalculated across the reduced list; they continued to reflect the full set of detected peaks.
Area percent results reported from these analyses are incorrect. Because the total does not reach 100%, the shortfall can be overlooked or misread as unassigned response.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1300598  Product:MassHunter Quant    13.0,12.1

Keyword: 

One-line Description:

A continuing calibration report fails to generate with a message stating that there is no continuing calibration sample, although the batch contains one, in MassHunter Quantitative Analysis 12.1

Problem:

Generating a continuing calibration report from a batch that contains a continuing calibration sample fails, and the generated report contains the message "There is no CC in the batch or method, can't run this report."
The report template's logic for identifying continuing calibration samples did not match the way those samples are represented in the batch.
The continuing calibration report cannot be produced for affected batches.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0, in the report templates installed into the PDF-Reporting 2.0 folder. Reports generated from templates copied from the earlier PDF-Reporting folder continue to show this behavior, so use the templates supplied in the PDF-Reporting 2.0 folder.


KPR#:1312371  Product:MassHunter Quant    12.1,12.1 Update 3

Keyword: 

One-line Description:

Integration Peak Filter settings not included in QuantMethod.report.xml output

Problem:

The Quant Method report, QuantMethod.report.xml, does not include the target nor the qualifier peak filter settings set in the Quant method.

Temporary Solution:

n/a

Fix Information:

The QuantMethod.report.xml template has been updated to include Integration Peak Filter settings in Quant 13.0.


KPR#:1316821  Product:MassHunter Quant    12.1,12.1 Update 3

Keyword: 

One-line Description:

"Infinity" values in Quant batch table ends up as "8" in CSV outputs - applies to Export to Excel and Report Builder templates

Problem:

Whenever the "infinity" symbol is in a CSV generated by Quant - that value ends up represented as an "8" instead. 
This happens when exporting the Quant batch table to Excel (right-click on batch table, Export table...") or when using the Report Builder Gen_LIMs report template.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13. In Quant 13 - we now write the word "Infinity" instead of any unicode symbol for infinity.


KPR#:1321738  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

Chromatogram titles and the abundance value overlap and become unreadable in reports when Normalize is enabled for peak chromatogram graphics, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

When Normalize is enabled for peak chromatogram graphics in the reporting method, an absolute abundance value is added to each chromatogram graphic. In the small graphic areas used by the supplied report templates this value is drawn on top of the chromatogram title, and the overlapping text is unreadable.
The overlap cannot be avoided by turning titles off, because the title cannot be removed from qualifier chromatogram graphics, even though the Peak Chromatogram Graphics settings in the reporting method imply that the title control applies to both quantifier and qualifier graphics.
Reports produced with normalized chromatograms contain graphics whose labels cannot be read.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0. The abundance label is no longer drawn on chromatogram graphics in report output, so titles on normalized chromatograms remain legible.


KPR#:1323123  Product:MassHunter Quant    12.1,12.1 Update 3

Keyword: 

One-line Description:

Internal standards are omitted from EPA 1633 reports when a subset of compounds is selected for reporting, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 3

Problem:

When reports are generated from the supplied EPA 1633 report templates and a subset of the target compounds is chosen in the Generate Report dialog, the internal standards associated with those compounds are excluded from the report. Selecting all compounds produces a complete report.
The templates requested the selected compounds without also requesting the compounds associated with them, so the internal standards were not included.
Reports covering a subset of compounds omit the internal standard results that support the reported concentrations.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1326671  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

Chromatogram graphics are labelled with the wrong compound name in EPA 1633 report templates when a target compound has no associated surrogate, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

In reports generated from the EPA 1633 templates, a chromatogram graphic can be labelled with the name of a different compound. Where a target compound has no surrogate associated with it, the graphic is given the name of the last target compound in the report, and the internal standard chromatograms that should have accompanied that compound are drawn against the wrong compound, leaving the correct position blank.
The template logic did not allow for the case of a target compound with no associated surrogate.
Chromatograms in released reports are attributed to the wrong compound, so a reviewer may approve a report in which the supporting graphic does not belong to the result it appears beside.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1332863  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

Spectra from Ultra FastScan data acquired on an LC/MSD iQ are shifted by approximately 16 Da after translation into MassHunter format, in MassHunter Quantitative Analysis 12.1

Problem:

Data acquired using Ultra FastScan on an LC/MSD iQ instrument under OpenLab CDS, then translated into MassHunter format and opened in Quant, shows masses shifted by approximately 16 Da. In the reported case a compound whose protonated molecular ion is at m/z 708 appeared at m/z 724.8. The shift appears when the instrument is run at its highest scan speeds.
The shift originates in the translation of the acquired data into MassHunter format, so it is present in any MassHunter application that opens the translated data, not only in Quant.
Masses reported for affected data are incorrect. Compounds can fall outside their mass extraction windows and be missed, or be identified incorrectly.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1349447  Product:MassHunter Quant    13.0,12.1 Update 3

Keyword: 

One-line Description:

Quant closes unexpectedly when the toolbar in the Screening window is right-clicked, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

With a batch analyzed and the Screening window open, right-clicking the toolbar above the screening table closes Quant unexpectedly instead of displaying a context menu. The behavior is fully reproducible using the supplied GC/Q-TOF screening demonstration data.
The code that builds the context menu for that toolbar did not allow for the case where no menu content is available, and the resulting error ended the session.
Any unsaved work in the session is lost.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1349452  Product:MassHunter Quant    11.0,13.0,12.1 Update 3

Keyword: 

One-line Description:

Quant closes unexpectedly when a spectrum is extracted by double-clicking in the Sample Information pane with SureMass data, in MassHunter Quantitative Analysis 11.0 through 12.1 Update 3

Problem:

With a batch of SureMass data loaded and analyzed, double-clicking anywhere in the Sample Information pane, which extracts a spectrum at that point, closes Quant unexpectedly with the error "Failed to get spectrum for the specified pset." The behavior is fully reproducible using the supplied GC/Q-TOF screening demonstration data.
The parameter set used to request the spectrum was not constructed correctly for SureMass data. The condition was introduced in version 11.0 together with optimizations to SureMass spectrum extraction, and has been present in every release since.
Spectra cannot be extracted from the Sample Information pane for SureMass data, and any unsaved work in the session is lost.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1349453  Product:MassHunter Quant    13.0,12.1 Update 3

Keyword: 

One-line Description:

MassHunter Quant crashes when pressing DELETE key in Method Grid retention time column

Problem:

MassHunter Quantitative Analysis may crash with an unhandled exception when the user presses the DELETE key to clear a retention time (RT) value in the Method Grid. This occurs because the application does not properly handle the null value that results from the delete operation. The crash can result in unsaved batch data being lost and potential batch file corruption.

Temporary Solution:

Instead of using the DELETE key to clear a retention time value, enter a specific retention time for the compound. If unknown RT screening is needed, enter any positive value as the retention time value rather than deleting the cell contents.

Fix Information:

Fixed in Quant 13.0


KPR#:1352341  Product:MassHunter Quant    13.0,12.1 Update 3

Keyword: 

One-line Description:

Some PDF report templates produce blank chromatogram graphics for GC-only data, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

When PDF reports are generated from certain supplied templates using GC-only data, that is data with no mass spectrometric signal, the Sample Chromatogram section of the report is blank. The templates affected are Gen_BySample.report.xml and Gen_BySample_withSN.report.xml.
The sample chromatogram is requested through the reporting SDK method DrawSampleChromatogram without the signal-specific parameters DeviceName, OrdinalNumber and SignalName, which identify the detector signal to be drawn. Mass spectrometric data has a default signal that is used when none is specified, so it is unaffected. GC detector signals have no such default, so nothing is drawn. Customers developing their own report templates should supply these parameters when reporting GC detector signals; they are documented in the reporting SDK.
Reports for GC-only data are issued with an empty sample chromatogram section.

Temporary Solution:

Contact Agilent Technical Support to obtain corrected report templates. Customers who maintain their own report templates can correct them by supplying the DeviceName, OrdinalNumber and SignalName parameters to DrawSampleChromatogram so that the GC detector signal to be drawn is identified.

Fix Information:

Fixed in Quant 13.0


KPR#:1359015  Product:MassHunter Quant    13.0,12.1 Update 3

Keyword: 

One-line Description:

Selected compounds cannot be exported to a CEF file from Unknowns Analysis results, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

In Unknowns Analysis, selecting one or more compounds in the results table and running the CEF export script exports all compounds rather than only the selection.
A CEF file containing only the compounds of interest cannot be produced, which prevents a focused export for further work in MassHunter Qualitative Analysis or for building a personal compound database from the selected spectra.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1361271  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

eSignature window reports "Cannot connect to the server" after the Microsoft Edge WebView2 Runtime updates to version 143 or later, in MassHunter Quantitative Analysis 12.1 Update 3

Problem:

The eSignature window opens but always displays "Cannot connect to the server," and no signature can be applied. The problem persists across restarts. Network diagnostics on affected systems show that DNS resolution, TCP connectivity, the eSignature service health endpoint, and the server certificate are all correct, and the server records activity when a batch is saved, so the failure is not a network, TLS, or certificate problem.
The eSignature user interface is displayed inside the Microsoft Edge WebView2 Runtime. A policy change introduced in WebView2 version 143 prevents the locally hosted e-signature page from calling out to the eSignature service on the laboratory network, so the page can never complete its own requests. Because the WebView2 Runtime updates itself automatically and independently of MassHunter, a system that previously worked can begin failing without any change to Quant or to the server.
A second, intermittent form of the problem occurs when the e-signature page fails to load for any reason: the failed page is then served from the local cache on subsequent attempts, so the failure repeats until the cache is cleared.
Affected users cannot apply electronic signatures, which blocks any workflow that requires signed batches.

Temporary Solution:

Prevent the Microsoft Edge WebView2 Runtime from updating automatically to version 143 or later on the affected workstation, and contact Agilent support, who can assist with recovering a system that has already updated.

Fix Information:

Fixed in Quant 13.0


KPR#:1363112  Product:MassHunter Quant    12.1,12.1 Update 3

Keyword: 

One-line Description:

Quant method report shows empty field with "General: Baseline Preference" set to 'Tangent skim else drop'

Problem:

The Quant method report shows an empty field when Integrator -> General -> baseline preference = Tangent skim else drop.
When set to 'Drop else tangent skim' it shows correctly.

Temporary Solution:

This can be fixed by updating the resource files files. 
There are two ways of generating a Quant method report - by clicking the "Method Report" button in the Quant method editor or the method menu section of the Ribbon. 
The other is to use the standard reporting engine ("Generate Reports") and specify the QuantMethod.report.xml template stored within the project.
Like mine, for example: "D:\Projects\First\Report Templates\Quant\PDF-Reporting\QuantMethod.report.xml"
To fix this for the first method (the ribbon menus) - you update the resource files here:
D:\MassHunter\Report Templates\Quant\PDF-Reporting\Codes\Resources
To fix this for the second method ("Generate Reports") - you must update the resource files in corresponding project folder (my example would be):
D:\Projects\First\Report Templates\Quant\PDF-Reporting\Codes\Resources

Fix Information:

Fixed in Quant 13.0.


KPR#:1365245  Product:MassHunter Quant    13.0,12.1,12.1 Update 3

Keyword: 

One-line Description:

Changes to Sample Group assignments are not applied to the calibration until the method editor is opened and closed, when Bracketing Type is set to Sample Group, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 3

Problem:

With the method's Bracketing Type set to Sample Group, changing the Sample Group assignment of a sample in the batch table and then analyzing the batch does not cause the calibration to be recalculated. Compounds show no calibration curve, or a curve that still reflects the previous grouping. The change only takes effect after the user opens the method editor and closes it, applying the method to the batch without altering anything, and then analyzes the batch again. This repeats for every subsequent change, including each additional calibration level added to a group.
The internal sample-group tables used for bracketed calibration were rebuilt only when a method was applied to the batch, and not when the Sample Group column was edited in the sample table.
Samples are quantitated against a calibration that does not include the calibrators the user assigned, producing incorrect concentration results. The condition is difficult to notice: the batch audit trail records the sample group change even though the change is not reflected in the calculated results or in the printed report, so the report and the audit trail disagree.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1366930  Product:MassHunter Quant    12.1,12.1 Update 3

Keyword: 

One-line Description:

Mass accuracy is not calculated for a SureMass compound once an additional m/z is configured, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 3

Problem:

For a compound in a SureMass batch where the mass accuracy value and its outlier status are being calculated normally, adding an additional m/z to that compound and re-analyzing stops mass accuracy being calculated at all. The value and the associated outlier flag are no longer reported.
Mass accuracy is one of the principal confirmation criteria for accurate-mass data. Compounds configured with an additional m/z lose that check silently, with no error or warning that the criterion is no longer being applied.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1371389  Product:MassHunter Quant    12.1 Update 2

Keyword: 

One-line Description:

Unknowns Analysis deconvolution fails on certain data when High Sensitivity is enabled, in MassHunter Quantitative Analysis 12.1 Update 2

Problem:

In Unknowns Analysis, analyzing certain scan data files with High Sensitivity enabled reports an error, and the data is not processed.
The deconvolution did not handle the case where a component's retention time coincides exactly with the start of its chromatographic region.
Affected samples cannot be processed with High Sensitivity enabled.

Temporary Solution:

Process the affected samples with High Sensitivity disabled.

Fix Information:

Fixed in Quant 13.0


KPR#:1377414  Product:MassHunter Quant    12.1,12.1 Update 3

Keyword: 

One-line Description:

Excel-based report generation fails with a file sharing error in Networked Workstation configurations that use an OpenLab ECM 3.x content management back end, in MassHunter Quantitative Analysis 12.1 through 12.1 Update 3

Problem:

In a Networked Workstation configuration with an OpenLab ECM 3.x content management back end, any attempt to generate an Excel-based report fails. Quant reports "There was an error while generating graphics" together with a message stating that a file in the local secure file store cannot be accessed because it is being used by another process. No report is produced.
Excel report generation runs the report and the report graphics as two separate processes. The report process keeps the batch files open in the local secure file store while it waits for the graphics process to finish. With an ECM 3.x back end the graphics process downloads and extracts its own copy of the batch into that same secure file store, and the attempt to replace the files that are still open fails with a sharing violation.
Configurations using OpenLab ECM XT are not affected, and PDF-based reporting is not affected. Laboratories that rely on legacy Excel report templates in this specific configuration cannot generate reports.

Temporary Solution:

Generate the equivalent reports using the PDF reporting templates supplied with MassHunter Quantitative Analysis instead of Excel-based templates. Alternatively, use an OpenLab ECM XT content management back end, in which Excel-based reporting is not affected. Refer to Agilent Service Note D0144863 for guidance.

Fix Information:

This behavior is not corrected for the OpenLab ECM 3.x Networked Workstation configuration in Quant 13.0. Refer to Agilent Service Note D0144863.


KPR#:1378163  Product:MassHunter Quant    12.1 Update 3

Keyword: 

One-line Description:

SureMass chromatograms in generated reports do not match the chromatograms displayed in the user interface, in MassHunter Quantitative Analysis 12.1 Update 3 Workstation and Networked Workstation configurations

Problem:

For some compounds, the quantifier chromatogram printed in a generated report looks substantially different from the chromatogram shown for the same compound in Batch at a Glance, with distorted or physically implausible peak shapes and a time axis extending well beyond the retention time window defined in the method. Both Report Builder templates and the supplied PDF reporting templates are affected.
The problem occurs only in Workstation and Networked Workstation configurations. Installations running without compliance are not affected.
During report generation the application created its compliance context before its application configuration was loaded. As a result, a data-access setting that controls how SureMass chromatograms are extracted kept its built-in default value instead of the configured value used by the user interface. The reporting process therefore extracted the chromatogram data differently from the way the interface displayed it.
The chromatograms in released reports misrepresent the underlying data. A reviewer approving a report sees peak shapes that do not correspond to the peak that was actually integrated and reported.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1387931  Product:MassHunter Quant    12.1,12.1 Update 3

Keyword: 

One-line Description:

Avg RF Stuck After Re-enabling Calibration Level in Reused Method

Problem:

When reusing a calibration from another batch (Method > Open > Apply From Existing Batch) in a batch with no calibrators, disabling a calibration level through the Method Editor and subsequently re-enabling it causes the Average Response Factor to become permanently stuck at the value calculated with the level excluded. The Avg RF does not update on re-analysis, even after all levels are re-enabled. Other calibration metrics (Formula, R, R²) are unaffected and update correctly.

Temporary Solution:

Disable and re-enable calibration levels from the Batch Table (Calibration Curve view) rather than from the Method Editor. If the Avg RF is already stuck, re-apply the method from the source batch to restore the correct values.

Fix Information:

Fixed in Quant 13.0.


KPR#:1393385  Product:MassHunter Quant    13.0,12.1 Update 3

Keyword: 

One-line Description:

Application crash when using Print Preview on calibration curve in Networked Workstation configuration

Problem:

In MassHunter Quantitative Analysis 12.1 Update 3, performing a Print Preview on the calibration curve while connected to an OpenLab server (Networked Workstation configuration) causes the application to crash with an unhandled exception. The issue occurs when the report engine attempts to resolve header or footer images in the print template. This issue does not occur in Workstation (local) configuration. This is a regression from 12.1 Update 2, where Print Preview functioned correctly in both configurations.

Temporary Solution:

None. Use 12.1 Update 2 or Workstation configuration until a fix is available.

Fix Information:

Fixed in Quant 13.0.


KPR#:1397365  Product:MassHunter Quant    12.1

Keyword: 

One-line Description:

MassHunter Quant crashes with "Not enough columns in Q-RAI band record" when opening QRAI data files acquired with QTOF Acquisition 12.2

Problem:

When using MassHunter Quantitative Analysis (Quant) 12.1 to generate a method from a Q-RAI (Quantitative - All Ions) data file acquired on a Revident system running QTOF Acquisition 12.2, Quant terminates unexpectedly with the error message: 
"Not enough columns in Q-RAI band record"
This occurs because QTOF Acquisition 12.2 writes a malformed DIA_list.csv file inside the .d data folder. The file contains invisible null characters (hex 0x00) padded beyond the end of the actual CSV content. When Quant reads this file, it interprets the null-padded region as an incomplete data row and throws an unhandled exception.
This issue affects only QRAI data files acquired with QTOF Acquisition 12.2. Data files acquired with QTOF Acquisition 12.0 or 12.1 are not affected. CDS (OpenLab) workflows are not affected, as DIA_list.csv is not generated in the CDS acquisition path.
Affected configurations:
• QTOF Acquisition 12.2 (acquires the malformed file)
• MassHunter Quant 12.1 (crashes when reading the malformed file)
• Revident QTOF systems running QRAI acquisition mode

Temporary Solution:

The issue can be resolved by manually removing the trailing null characters from the DIA_list.csv file within the affected .d data folder. Use a text editor that can display non-printable characters,
such as Notepad++.
Steps:
1. Navigate to the affected data file folder, e.g.:
blackTeaQRAI_c.d\AcqData\

2. Open DIA_list.csv in Notepad++.
3. Enable View > Show Symbol > Show All Characters.
You will see "NUL" characters displayed after the last line of
valid CSV data.
4. Select all the NUL characters after the last valid data row
and delete them.
5. Save the file (File > Save).
6. Re-open the data file in MassHunter Quant. Method generation
should now complete successfully.
Note: This workaround must be applied to each affected .d file individually. A permanent fix addressing the root cause in QTOF Acquisition is planned for a future release.

Fix Information:

This has been fixed in QTOF Acq 12.2 Update 1.


KPR#:1403194  Product:MassHunter Quant    12.1,12.1 Update 3

Keyword: 

One-line Description:

"Create dynamic targets" permission appears in MassHunter Quantitative Analysis but controls no product feature (Quant 12.1)

Problem:

In MassHunter Quantitative Analysis 12.1 (all updates), when an authentication provider (access control) is enabled, the list of available permissions includes a permission named "Create dynamic targets." This permission does not govern any feature available in the product — it was associated with a capability that was never released for general use.
As a result, customers operating in regulated or compliance environments have no way to test, exercise, or validate this permission, because there is no corresponding functionality in the application. The permission is published to OpenLab Shared Services and can be assigned to roles, but assigning or restricting it has no observable effect.
No data is affected and no analytical results are impacted by this issue. The impact is limited to the presence of an unusable permission entry in the access-control configuration.

Temporary Solution:

None. The "Create dynamic targets" permission can be left unassigned; it has no effect on any product functionality and can be safely ignored until the fix is installed.

Fix Information:

This issue is resolved in MassHunter Quantitative Analysis 13.0, in which the "Create dynamic targets" permission has been removed from the access-control configuration so that it is no longer registered for new installations.
Note that upgrading an existing system does not by itself remove a permission that was already registered with OpenLab Shared Services. To remove the obsolete "Create dynamic targets" permission from an existing system, an administrator must re-register the Quant permissions using the SetupECMServer console tool. This is a two-step process: the Uninstall command first removes all currently registered Quant permissions, and the Install command then re-registers the current, correct set (which no longer includes "Create dynamic targets").
Run the following commands in order:
"C:\Program Files\Agilent\MassHunter\Workstation\Quant\bin\SetupECMServer.Console.exe" Uninstall
"C:\Program Files\Agilent\MassHunter\Workstation\Quant\bin\SetupECMServer.Console.exe" Install
After completing both steps, the "Create dynamic targets" permission will no longer appear in the list of available permissions or in any role. Any role assignments that customers have configured should be reviewed after re-registration.


KPR#:1410350  Product:MassHunter Quant    12.1,12.1 Update 3

Keyword: 

One-line Description:

"Cancel" in the Set Peak Filter Area Threshold script does not cancel and silently modifies method peak filter settings (Quant 12.1)

Problem:

In MassHunter Quantitative Analysis 12.1 (all updates), running the Set Peak Filter Area Threshold script from the Method Editor and then clicking Cancel (or pressing Esc, or closing the dialog from the title bar) does not abort the operation. The script proceeds exactly as if OK had been clicked.
Because no value was entered, the script applies a default threshold value of 0 to all non-ISTD target compounds and their qualifiers, effectively zeroing out the peak filter area threshold, the threshold value, and the number-of-peaks settings across the method. No error or warning is shown, so the user may not realize the method was changed when they intended to cancel.
The affected method settings can only be recovered by discarding all method changes made since the last save, or since the last time the Method Editor was opened from the batch. Acquired data and previously saved methods are not affected, but unsaved method edits made in the current session would be lost when reverting.

Temporary Solution:

Avoid clicking Cancel (or pressing Esc, or closing the dialog from the title bar) on the Set Peak Filter Area Threshold input dialog. If the script is started unintentionally, enter the intended threshold value and click OK rather than cancelling. If the dialog has already been cancelled and the method modified, recover by discarding method changes made since the last save or since the Method Editor was last opened from the batch, before saving the method.

Fix Information:

This issue is resolved in MassHunter Quantitative Analysis 13.0. The Set Peak Filter Area Threshold script now correctly recognizes when the dialog is cancelled (via the Cancel button, the Esc key, or the title-bar close), and aborts without modifying any compound or qualifier peak filter settings. Peak filter thresholds are applied only when the user confirms the dialog with OK.


KPR#:1419964  Product:MassHunter Quant    13.0,12.1,12.1 Update 4

Keyword: 

One-line Description:

Screener "# of Verified Ions" increases when failing qualifier ions are zeroed via Manual Integration

Problem:

In the Screener workflow, the "# of Verified Ions" value reported for a target compound can increase after an analyst uses Manual Integration to "zero" qualifier ions that were failing the verification criteria (coelution score, signal-to-noise, or mass accuracy). For example, a compound with one quantifier and three qualifier ions in which two qualifiers fail the coelution criterion under default integration will report a verified-ion count of 2; after the analyst manually zeros the two failing qualifiers (Area = 0, retention time still assigned), the reported count rises to 4 — incorrectly indicating that all three qualifiers now pass.
This occurs because the qualifier outlier evaluators skip evaluation of any ion whose Area has been manually set to zero, while the verified-ion counter interprets the absence of an outlier flag as "passed." A zeroed qualifier therefore contributes to the verified-ion count rather than being excluded or counted as a failure. As a result, manual intervention that removes a peak makes the compound's verification metric look better than it did before the correction, which can mislead reviewers and contribute to false-positive screener hit acceptance.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0.


KPR#:1425278  Product:MassHunter Quant    12.1 Update 2,12.1 Update 4

Keyword: 

One-line Description:

Surrogate percent recovery limits are copied onto other compounds in the method by Analyze Batch when Matrix Type override is in use, in MassHunter Quantitative Analysis 12.1 Update 2 through Update 4

Problem:

In a method that uses Matrix Type override to apply different outlier limits to different samples, running Analyze Batch and then reopening the method editor shows Surrogate Percent Recovery limits populated on matrix compounds whose corresponding fields were empty beforehand. The values are those belonging to surrogate compounds elsewhere in the method. If Matrix Type override is removed from the surrogate compounds, the behavior does not occur.
When Analyze Batch applies an override it first records each compound's original limits so that they can be restored afterwards. That record was accumulated across all compounds rather than being reset for each compound, so a compound's stored original limits also contained the limits of every override-bearing compound processed before it. Surrogate compounds are processed ahead of matrix compounds, so when the method was next loaded the surrogates' Surrogate Percent Recovery limits were written onto the matrix compounds.
Analyzing a batch silently modifies the method. Outlier limits that the analyst deliberately left empty acquire values, so compounds can be flagged as outliers against limits that were never configured for them, and the method no longer matches the one that was reviewed and approved.

Temporary Solution:

n/a

Fix Information:

Fixed in Quant 13.0


KPR#:1431956  Product:MassHunter Quant    12.1,12.1 Update 4

Keyword: 

One-line Description:

GC FPD and other GC Detector signals acquired by GCMS Acq 13.x not available in Quant 12.1

Problem:

In MassHunter Quantitative Analysis 12.1 (including 12.1 Update 4), certain GC detector signals contained in data files acquired with MassHunter GC/MS Acquisition 13.x (and later) are not available for quantitation. Affected data files open in Quant, but one or more detector signals are missing from the list of available signals and cannot be selected.
This occurs because Quant 12.1 does not recognize newer GC detector device identifiers introduced in the later acquisition software. The Flame Photometric Detector (FPD) is one confirmed example: an FPD signal acquired by GC/MS Acquisition 13.x does not appear in Quant 12.1. The same data file opens correctly and displays all signals in MassHunter Quantitative Analysis 13.0.
No data is lost or altered — the affected signals are present in the data file but are not exposed by Quant 12.1. The impact is that the missing signals cannot be quantitated in Quant 12.1.

Temporary Solution:

For a short-term workaround, please contact your Agilent support personnel and refer to issue https://agilententerprise.atlassian.net/browse/MSDQNT-5999#icft=MSDQNT-5999.

Fix Information:

This issue is resolved in MassHunter Quantitative Analysis 13.0. Quant now recognizes the GC detector device identifiers used by the later GC/MS Acquisition software, so all detector signals — including FPD — are available for quantitation. Data files acquired with MassHunter GC/MS Acquisition 13.x and later open and display all signals without issue.


KPR#:1455350  Product:MassHunter Quant    13.0

Keyword: 

One-line Description:

AutoRMS noise calculation can intermittantly fail to complete during batch analysis - values left empty

Problem:

When the Noise Algorithm is set to AutoRMS, the noise calculation can intermittently fail to complete during batch analysis. When this occurs, the Noise, Noise Regions, Signal-to-Noise and Noise of Raw Signal values for the affected compound are not updated, and may vary between repeat analyses of the same batch. Peak detection, integration, peak area, peak height, retention time, calibration and reported concentrations are not affected. Selecting a different noise algorithm (for example RMS or peak-to-peak) avoids the issue.

Temporary Solution:

n/a

Fix Information:

n/a


KPR#:1475096  Product:MassHunter Quant    13.1

Keyword: 

One-line Description:

Fluorescence signals from the 1290 Infinity III Fluorescence Detector are labelled "FLD2 1" instead of "FLD 1" in MassHunter Quantitative Analysis 13.1

Problem:

When data acquired with an Agilent 1290 Infinity III Fluorescence Detector is used in MassHunter Quantitative Analysis 13.1, the fluorescence signals are labelled "FLD2 1" rather than "FLD 1". Because a space separates the device name from the signal number, the label can be misread as "FLD 21".
The 1290 Infinity III Fluorescence Detector uses a 64-bit signal output format and is therefore presented by the Agilent LC instrument driver as a separate device type from earlier fluorescence detectors. The driver reports this device type with the identifier "FLD2". MassHunter LC/MS Acquisition stores the driver-supplied device identifier in the acquired data file, and MassHunter data analysis applications build each signal name from that stored identifier followed by the signal's ordinal number, producing the displayed name "FLD2 1". This identifier is also inconsistent with the name used elsewhere: instrument configuration and LC/MS Acquisition display the detector as "FLD II", and OpenLab CDS data analysis displays it as "FLD".
The impact is limited to the displayed and reported signal name. Chromatographic data, signal values, retention times and all downstream results are unaffected. Fluorescence signals acquired from earlier fluorescence detector models continue to be labelled "FLD 1".

Temporary Solution:

No workaround is required. The label "FLD2 1" should be read as signal 1 of the device "FLD2", which is the 1290 Infinity III Fluorescence Detector. It does not indicate signal 21. The underlying data are not affected.

Fix Information:

n/a


KPR#:1190938  Product:MassHunter Quant    12.1 Update 2,12.1 Update 3

Keyword: Performance

One-line Description:

A message reports that the library cannot be found when creating a method from acquired scan data on an OpenLab ECM 3.x system, in MassHunter Quantitative Analysis 12.1 Update 2 and Update 3

Problem:

On a Networked Workstation with an OpenLab ECM 3.x back end, selecting New Method from Acquired Scan Data with Library Search and choosing a library method fails with a message stating that the library cannot be found. The library file had been uploaded to the ECM server using the Quant file upload tool and is present on the server.
Libraries uploaded with the Quant file upload tool were not registered in a form that the method creation workflow could locate on an ECM 3.x system.
Methods cannot be created from acquired scan data with library search in this configuration.

Temporary Solution:

Upload the library file using the Qual upload tool rather than the Quant file upload tool. Method creation then completes successfully.

Fix Information:

Fixed in Quant 13.0