Exchange & Upgrade Services
Get back on track fast. Send eligible faulty equipment for exchange or upgrade. Swap defective instruments for fully functional refurbished units for the quickest way back to productivity. For vacuum products, use our technology refresh program to upgrade to the latest pumps and leak detectors.
Stay operational with exchange services and next-gen technology upgrade replacements
Minimize lab downtime with fast service at a fixed price
Exchange your laboratory instrument in need of repair for a fully remanufactured unit with fast and easy-to-use service.
Save time with Vacuum Advance Exchange Request Online
Agilent keeps commonly used pumps and controllers in stock for fast delivery when your equipment needs to be replaced. The service is available in selected countries.
Your technical community starts here
Solve vacuum challenges faster
Access a dedicated network to unlock solutions to your vacuum and leak detection queries
Tap into expert knowledge and peer insights
Search articles and content in the CrossLab Knowledge Portal.
Connect with Agilent Community
Connect with peers, ask questions, share best practices, and access expert insights to help you maximize the value of your Agilent service plan.