OpenLab Sync
Manage Sample, Workflow, and Experiment Data Across the Lab
- OpenLab Sync combines LIMS, ELN, and LES capabilities in a single system for managing samples, experiments, and workflows across the lab. It brings together sample tracking, workflow management, experiment management, and guided protocol execution at the bench to support consistent, traceable laboratory operations across pharma, environmental & food testing, NGS, and biobanking.
- By digitalizing your lab operations, it simplifies the intake of requests and streamlines task management. It guides users through workflows, ensures equipment and consumables are fit for purpose, and connects to your instruments, complementing chromatography and mass spectrometry software.
- Data integrity and compliance – For laboratories that must follow the compliance guidelines of FDA 21 CFR Part 11, EU Annex 11, GAMP5, ISO/IEC 17025 as well as HIPAA and ISO/DIS 20387.
- Experiment management – Capture and manage experiment data, notes, SOPs, and results in a traceable format, from free notes to more structured approach.
- Instrument and system integration – Integrates with Agilent and non‑Agilent instruments, the OpenLab portfolio, and business systems such as SAP, to connect data across the lab.
- Flexible deployment options – Run in your own environment or in the cloud, with flexible deployment and access through a web browser.
Manage Samples, Workflows, and Experiments
Combines LIMS, ELN, and LES capabilities to manage samples, automate workflows, and support regulatory requirements.
Overview
Digitize lab operations
Features and functionality that help labs digitize operations, standardize workflows, and support regulatory requirements.
Guided execution at the bench
Transform manual SOPs and analytical methods into guided, step-by-step digital workflows that support work where it happens, at the bench.
USP-ready methods
Access verified, machine-readable USP‑NF method content directly within digital workflows to reduce interpretation and accelerate method adoption.
Digital protocols
Replace paper-based SOPs and procedures with interactive digital protocols guide analysts through each required step.
Data integrity controls
Maintain secure, traceable records with technical controls that support requirements such as FDA 21 CFR Part 11, EU Annex 11, GAMP5, ISO/IEC 17025 as well as HIPAA and ISO/DIS 20387.
Inspection readiness
Maintain complete digital records and protocol documentation to support audits, reviews, and inspections.
Chain of custody
Maintain complete digital records and protocol documentation to support audits, reviews, and inspections.
Access history
Review historical activity, status changes, and record updates across samples, orders, and workflows.
End-to-end sample management
Ensure full sample traceability across the laboratory workflow, manage sample metadata, and accelerate data onboarding through simplified Excel imports.
Resource management
Track reagents, instruments, sample locations, and laboratory resources with real-time visibility into status and availability.
Instrument and system integration
Connect instruments, laboratory software, and business systems to streamline workflows and data exchange.
Why labs choose OpenLab Sync
Easy integration across instruments and systems
OpenLab Sync streamlines connectivity across your lab by automatically generating sample sheets and retrieving results from a wide range of instruments and data systems. Integrate with NGS sequencers, QC systems, LC, GC, MS, ICP instruments, and chromatography data systems such as OpenLab CDS to keep sample and result data connected across workflows.
Flexible deployment
OpenLab Sync offers flexible installation options, deploying to either a virtual or physical server. SLIMS can be used in the cloud on a scalable, powerful, secure virtual server, or installed on a server within your IT infrastructure.
Applications and industries
Designed to support diverse laboratory workflows, from pharmaceutical research to biobanking, NGS, environmental, and food testing.
OpenLab Sync for pharmaceuticals
OpenLab Sync modernizes the management of samples and protocols from one stage to the next by providing a LES designed for the analyst at the bench. It tracks location and assignments, supports guided workflow execution, and automates manual processes to improve efficiency and reduce errors. The system can be configured to match your unique lab processes and integrates with existing lab equipment and data systems in your lab.
OpenLab Sync supports regulatory requirements by providing technical controls to securely acquire, process, report, and store data for labs that are required to follow the compliance guidelines of FDA 21 CFR Part 11, EU Annex 11, and GAMP5.
OpenLab Sync for biobanks
OpenLab Sync collects and maintains sample data throughout the workflow. It manages location information, communicates with external storage systems such as automated freezers, and tracks sample queries through to delivery.
Explore OpenLab Sync for biobanks
OpenLab Sync for next-generation sequencing (NGS)
OpenLab Sync enables visual tracking of samples through complex next-generation sequencing (NGS) workflows. Users can design NGS plates through batch processing, drag-and-drop functionality, track external barcodes, and assign indexes on a plate layout.
Explore OpenLab Sync for NGS
OpenLab Sync for environmental and food testing
OpenLab Sync integrates all workflow components to reduce manual errors and support compliance with ISO/IEC 17025 and EPA methods by managing the entire sample lifecycle, from intake to final results. The system captures comprehensive sample history, simplifies audits with automated compliance features, and instantly flags off-spec results—strengthening data integrity and operational efficiency.
Documents & support
See what our customers are saying
"OpenLab Sync (previously SLIMS) became crucial to our activities and is now the keystone of all out operations. SLIMS is used daily by our team members. It not only simplifies our access to data or replaces repetitive tasks, it seamlessly ensures traceability in compliance with our high-quality standards, it integrates analytical equipment to accelerate day-to-day laboratory procedures, and it serves as repository for SOPs and important documentation."
—Nestlé
"OpenLab Sync (previously SLIMS) brings together different management systems for reagents, antibodies, mice, everything... all in a single system. There's a depth and a richness to what's being captured that didn't exist before."
—Dr. Óscar Marín Professor, King's College London
"OpenLab Sync (previously SLIMS) is a great solution for our biobanking activities. The integrated ELN is an indispensable tool – we use it to track all our sample activities. The SLIMS workflow module is an innovative tool that allows us to register our studies in a dynamic environment. SLIMS is flexible to our needs and a lot of this can be done by the user. Moreover, if we have a complex request or integration issue, engineer support is great."
—Uza
"OpenLab Sync (previously SLIMS) was selected to manage our biobank and cohort, establishing the continuous observation and follow-up of the chosen subject pool. SLIMS’ features makes it easy to enroll subjects and monitor their progression in the cohort and to provide easy access across different institutions, yet comply with data protection and subject protection needs."
—Swiss National Centre of Competence in Research
Frequently asked questions
Did OpenLab Sync replace Agilent SLIMS?
OpenLab Sync is the next generation of Agilent SLIMS. The previous name no longer accurately reflected the product’s expanded functionality. OpenLab Sync better reflects the addition of digital protocol execution for QC labs—connecting people, processes, and systems at the point of work. The new name also aligns with Agilent OpenLab software portfolio and unified user experience, while maintaining the same core functionality and support for our customers’ use cases.
What makes OpenLab Sync different from other LES solutions?
OpenLab Sync is not introducing a new category—it applies established LES principles in a way that works for QC labs. Its differentiation focuses on the analyst: a guided, analyst-centric user experience designed for real-time use at the point of work. This role-based approach helps reduce ambiguity without disrupting existing CDS or LIMS environments.
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Explore the analytical software suite
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Software support and resources
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Technical support and feature requests
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Support policies
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Software lifecycle policy
View lifecycle status and support timelines for OpenLab software versions.