Software Status Bulletin
G1701 MSD Productivity Software G1701\10 EA
Known Problem Report as of Mar 14 2017 10:27AM
Preface
-------------------------
This Software Status Bulletin (SSB) documents all known problems in the software
product designated above. The SSB is derived from Known Problem Reports (KPR)
which result from user problems that have been classified as documentation
problems or software defects. When a KPR is written, an identifying number is
assigned to it, and the KPR is added to the next edition of the SSB.
User inputs that have been classified as Enhancement Requests are not documented
in the SSB. User problems that have been submitted, but that have not been
classified by the time the SSB is generated are not included in the SSB.
How to use the SSB
-------------------------
When you experience a problem with a product, first check this SSB to see if the
problem has been reported already, and if there is a temporary workaround
available for the problem, or if the problem has already been fixed by a new
revision. If the problem is not listed in this SSB then you may wish to report
it to the Response Center or to your field support representative.
To determine if your problem is documented in this SSB, first look in the
Keyword Index section of the SSB. Under each keyword is a listing of one-line
descriptions of related KPRs. If any of these sound like yours, locate the KPR
# in the Known Problem Reports section of the SSB, and read the full KPR. The
KPRs in the Known Problem Reports section are sorted by KPR #.
There are two sections in the SSB:
Keyword Index: This index is categorized by keyword. For each KPR there is a
brief description and a KPR #. A KPR may be associated with more than one
keyword.
Known Problem Reports: This section contains KPRs, with all the available
information relevant to the problem. KPRs in this section are sorted by KPR #.
Keyword Glossary
Keyword Index
KPR#:16
Vial Missing Error Message
KPR#:18
If One Signal Needs to be Saved, it Must be Assigned as Signal 1
KPR#:22
In 68XX driver revision 5.02 - 6.11, it is not possible to Modify a Method During a Run to Extend the Run Time or Change the Oven Temp
KPR#:23
Info in Edit instrument parameters\Columns is incomplete
KPR#:31
Ignore missing vial option is not present in GC
KPR#:33
Instrument Setup graph has incorrect column legend
KPR#:38
ALS errors abort sequence; no Retry/Abort dialog box option offered with 68xx RC.NET Driver
KPR#:59
In 68XX Driver Version 5.02, it is not Possible to Start the 6890 RC.NET from the Front Panel Start Key
KPR#:66
CIS4 inlet is not recognized with 6890 GC RC.NET
KPR#:83
Only Fast Plunger Speed is available for PTV Solvent Vent multiple injections
KPR#:89
Incorrect injection volume shown in method report if PTV solvent vent is used
KPR#:94
68xx Method Download Times Out
KPR#:95
"Method modified after loading" occurs when running a sequence (6890 RC.NET)
KPR#:99
Sequence continues while GC temperature is not ready
KPR#:100
A Method Can be Created Which Will Not Download to the Instrument and the Sequence Does Not Run
KPR#:101
GC Back Injector Not Present in Edit Method Screen
KPR#:102
Validation failed shown on left corner of Resolve Method screen
KPR#:103
Injector Panels in GC Edit Method Show as Uninstalled When an Injector is Installed.
KPR#:105
Plunger Speed is Not Saved with 6850 GC Methods
KPR#:106
Opening the GC method parameters to only look (no change made) and selecting OK to close stops the sequence or single run
KPR#:109
Method Contents Report Displays the Incorrect Configuration of Front and Back Detectors for 6890 GC
KPR#:113
Cannot Run a Packed GC Column with a 6890
KPR#:116
Pulsed Split/Splitless Injection Does Not Wait For Ready on a 6890.
KPR#:117
In 68XX GC Driver Version 6.01, 2 Injections are Made When Using the PTV
KPR#:119
Vial left in gripper; no message shown to alert user about the problem
KPR#:120
6850 vial numbers are not consistent with standard numbering system.
KPR#:122
Method Resolution Changes Oven Temperature Program
KPR#:123
Column info is missing with 6890
KPR#:124
Method Modification Flag is Set after Edit Method: Occurs on first connection or after upload from GC.
KPR#:128
Method Ddownload Failure Occurs Due to Column Calibration Limits
KPR#:129
Instrument actual value for COC inlet does not display correctly
KPR#:130
Instrument actual value for anode purge flow on an ECD does not display correctly
KPR#:136
Data Files do not Contain the Correct Signals if the Front Inlet is Connected to Back Detector
KPR#:15
Shutdown events are not displayed on the software Status screen
KPR#:17
Barcode mismatch error
KPR#:54
Method edit: Must click twice with the mouse on each data field to change number
KPR#:67
ChemStation does not show "Hydrogen Safety Shutdown" in 7890A status
KPR#:75
7890A valve names added in the config screen but are not available in the method
KPR#:76
7820 method printout includes parameters and setpoints unavailable for PP inlet
KPR#:77
7820 method printout inserts negative number for Septum Purge Flow, invalid parameter
KPR#:80
If 7890 gets into an error status (flame off) this is NOT reported within the 7890 status window
KPR#:84
Read barcode just before injection and use barcode as sample name in report
KPR#:85
7890A: Column part number is not included in the method report
KPR#:91
Need ability to do Digital switching for detector signals in Runtime events
KPR#:93
Read barcode just before injection and use barcode as the sample name in the report
KPR#:98
Park during sequence with Overlap causes unresponsiveness
KPR#:100
7890GC: inlet pressure unit inconsistency - method audit trail vs instrument setup
KPR#:103
RTL: New calculated pressure doesn’t update column 2 - 6 on current 7890A methods
KPR#:107
New Abort Behavior
KPR#:115
7890A: Shutdown events are not published to the software GC Status screen
KPR#:118
Electrometer on/off not needed for FID or NPD
KPR#:124
Freeze Signal Value and Resume Signal Value missing from runtime events
KPR#:126
The Override Column Max Temp Checkbox Behavior
KPR#:132
Error in flow setpoint upload when method has more than 100 events
KPR#:134
Running a sequence requires the arm from the tray, G4514A to be in the UN-PARKED position
KPR#:137
Extended Parameters does not disable the BCR when no hardware is present
KPR#:139
Switched and standard mode for septum purge not available on MMI
KPR#:140
Negative Split Splitless inlet Pressure values during Post Run Backflush
KPR#:154
Column compensation menu is available during the sequence
KPR#:167
GC goes offline momentarily because of SOAP Exception
KPR#:170
No indication of inlet pressure shutdown in software status with 7890A
KPR#:174
GC Keypad Lock Behavior
KPR#:182
GC Instrument Status for Detectors
KPR#:189
It is not possible to set a positive pressure when column outlet is set to "other"
KPR#:190
FID Flame out; no feedback in software
KPR#:195
uECD and TCD report printout for makeup flows is wrong
KPR#:196
Control of PCM used as inlet EPC does not work in B.04.03 [52]
KPR#:200
GC continues when STOP on 7820 is pressed
KPR#:203
Open GC edit parameters and close it without changes; method modification flag is set
KPR#:204
7890A logbook shows 7693A turret, plunger errors as GCI1 did not start a run
KPR#:209
Unable to set equilibration time for LTM columns from Edit Parameters
KPR#:211
Changes made to 7890 method from GC instrument diagram result do not load.
KPR#:220
Modifying the Syringe Size When Using a 7890A GC
KPR#:223
Backflush icon is not displayed when the outlet of the column configuration is set as "Other".
KPR#:227
When running Backflush from ChemStation with segmented columns only the in-segment is taken into account in the calculation.
KPR#:228
The display of the parameter setting screen of the method setup is small.
KPR#:229
After editing the GC method and selecting ok - validation error message is displayed.
KPR#:230
7820 Back Injector Only Resets Injection Source to Manual
KPR#:238
PCM Inlet Heater Shutdown
KPR#:247
Multiposition valve resets to position # 1 between injections
KPR#:252
MMI in Split or Pulsed Split Mode does not allow editing of Total Flow value
KPR#:263
The 7890GC does not support setting the MPV position in the method.
KPR#:266
The GC Maintenance View May Not Change Until the Software is Closed and Re-Opened
KPR#:267
Description of How to Delete Columns from the Inventory
KPR#:269
ALS Behavior When Aborting a Sequence
KPR#:270
7890B GC Column Maintenance Counter Behavior
KPR#:271
Update GC Column Catalog dialog is limited to 10 items; no way to display the rest (...)
KPR#:273
7890B GC Method Compatibility
KPR#:274
Logbook Messages for Scanned Consumables Items
KPR#:275
The Syringe and Liner are Not Shown in the Method
KPR#:276
The PC and GC Clocks Need to be Synchronized to Account for Daylight Savings Time
KPR#:277
Logging of Injection Tower Location
KPR#:278
7890 GC never gets to Pre Run status if running manual injection or external device method in G1701EA E.02.02 SP1
KPR#:279
Explanation for How Default Early Maintenance Feedback Counters Work
KPR#:282
Instrument Actuals Show "GC is Offline" Quickly at the Method or Sequence Start, then Returns Back Online and the Method Does Not Run
KPR#:1196
7890A: Shutdown events are not published to the software GC Status screen
KPR#:1185
Locked pressure is loaded to the wrong inlet position
KPR#:1246
Not possible to relock pressure if locked method is from a different GC instrument type
KPR#:6
QDEL'd compound shows non-zero amount in Custom Reports
KPR#:8
Reprocessing to custom report when ISTD: Sample Amount is not used
KPR#:270
Graphics in Custom Report with SIM + Scan target compounds are incorrect
KPR#:570
Custom Report; Run-time roor '6'; overflow by deleating Column
KPR#:726
'Page Setup/Fit to page' option corrupts custom reprot
KPR#:1111
Issues fixed in Custom Reports: Page Fit, Break, Line Deletion, Multiplier, and Additional Sample Info
KPR#:1211
Cannot update custom reports DB with previously acquired files if quant method less than 4 compounds
KPR#:1335
Calibration time stamp in Custom Reports is different from Quantitiation Report
KPR#:1355
Compound name is labeled in wrong direction in custom report
KPR#:1365
Use of hyphen for sample name results in wrong name in Custom Report
Keyword: Data Acquisition Enhanced
KPR#:53
Loading a TIC in Enhanced DA, the RT on x-axis is chopped.
KPR#:111
"Edit Color" command issue
KPR#:239
EMF.ini not correctly updated when no data collected
KPR#:556
after Easy ID; An error occure in Label.mac :Undefined symbol;compoundnum
KPR#:596
Start Run 01jul0701.d bumps wrongly to 02jul0701
KPR#:815
Agilent.GC7890.Driver.GCController.log increases dramatically
KPR#:1203
7693A ALS designed behavior on barcode reading
KPR#:1207
With two 7693 ALS towers, simultaneous injections from vial with same number is impossible
KPR#:1215
Overriding method injection volume with 7693A ALS may result in wrong volume injected
KPR#:1235
Wrong sample prep is run in sequence with sample prep and overlap enabled in method
KPR#:1236
Sample overlap is ignored for subsequent runs of new method
KPR#:1244
No "Ignore Missing Vial" checkbox in 7890 GC Configuration
KPR#:1260
Making changes to method while in Waiting for GC Ready causes run not to start
KPR#:1274
Cannot run method with dual valve and rear inlet injection
KPR#:1298
Vial is moved to barcode mixer position during run method even with barcode mixer disabled
KPR#:1351
Be able to customize sequence file name during Import Sequence Information from CSV File
KPR#:1352
[Chinese version] Cannot add retention time automatically in Quant Setup window
KPR#:1354
Headspace Sampler runs without user's response to question "The data file exists, ovewrite it?"
KPR#:1360
CTC-PAL won't run due to error waiting on synch signal start
KPR#:1245
Post-run macro without quotations around the name gives error "Undefined symbol: RedoPAll"
KPR#:1315
Batch Mode not working in E.02.02 Enhanced or EnviroQuant mode
KPR#:1229
Exp Barcode in Sample Log Table only allows 16 characters.
KPR#:1275
Instrument configured as "6890" will not run with valve injection and dual ALS
KPR#:1276
G1888A Headspace is not supported in Secured Control mode
KPR#:1339
Undefined Symbol SLTcfgReset$ when trying to reprocess from Instrument Control after restarting
KPR#:1343
CTC cycles without an "A" in front of name will not work in E.02.02 SP1
KPR#:1251
Sequence with two methods using CTC-PAL and rear inlet will pause until user saves method
KPR#:1231
Instrument logbook info is misleading when recording barcode mismatch
KPR#:1243
CTC-PAL sequence injects from tray 1 instead of tray 2
KPR#:1247
Headspace sequence aborts with tray error 1038 and G1701EA E.02.02 hangs
KPR#:1340
Sequence fails to run due to "Instrument Control - Make Directory Failed" error
KPR#:1280
“Read Barcode” button missing in the Sample Log Table if GC is configured as "6890"
Keyword: Data Acquisition Enhanced , Data Acquisition Environmental
KPR#:1245
Post-run macro without quotations around the name gives error "Undefined symbol: RedoPAll"
KPR#:1315
Batch Mode not working in E.02.02 Enhanced or EnviroQuant mode
Keyword: Data Acquisition Enhanced , Instrument Control
KPR#:1229
Exp Barcode in Sample Log Table only allows 16 characters.
KPR#:1275
Instrument configured as "6890" will not run with valve injection and dual ALS
KPR#:1276
G1888A Headspace is not supported in Secured Control mode
KPR#:1339
Undefined Symbol SLTcfgReset$ when trying to reprocess from Instrument Control after restarting
KPR#:1343
CTC cycles without an "A" in front of name will not work in E.02.02 SP1
Keyword: Data Acquisition Enhanced , Instrument Control , Sequencing
KPR#:1251
Sequence with two methods using CTC-PAL and rear inlet will pause until user saves method
Keyword: Data Acquisition Enhanced , Sequencing
KPR#:1231
Instrument logbook info is misleading when recording barcode mismatch
KPR#:1243
CTC-PAL sequence injects from tray 1 instead of tray 2
KPR#:1247
Headspace sequence aborts with tray error 1038 and G1701EA E.02.02 hangs
KPR#:1340
Sequence fails to run due to "Instrument Control - Make Directory Failed" error
Keyword: Data Acquisition Enhanced , Sequencing , GCMS Configuration
KPR#:1280
“Read Barcode” button missing in the Sample Log Table if GC is configured as "6890"
Keyword: Data Acquisition Environmental
KPR#:1245
Post-run macro without quotations around the name gives error "Undefined symbol: RedoPAll"
KPR#:1315
Batch Mode not working in E.02.02 Enhanced or EnviroQuant mode
KPR#:11
EasyID and Dual Column Data
KPR#:644
Issue with Multiplier values with Dual Tower Dual GC detector unlinked signals
KPR#:1349
QA Check report fails if short date format has single-digit day
KPR#:1345
In EPA mode, Use Quick Sequence Generator fails with error
Keyword: Data Analysis Drug Quant
KPR#:1135
Error message "Macro: DQDRAWINTMARKS, Cmd: ANNOTATE annwin,0,i0,b0,"|",1 vial out of range"
KPR#:1314
DrugQuant does not quantitate SIM/Scan data files - only uses Scan data
KPR#:1234
MSD ChemStation on-line Help for G1710EA (Data Analysis only) E.02.01 does not display
KPR#:1299
Clear compound responses and calibration levels do not reset calibration update timestamp
KPR#:1331
Data Analysis crashes if using more than 7 characters in the "units of concentration" field
Keyword: Data Analysis Enhanced
KPR#:99
G1710DA does not have the report Template/Database function
KPR#:103
Extract Ion Chromatograms not possibble with D.02.00 SP1 for imported AIA files
KPR#:114
Area Percent Report when Exported to CSV incomplete for >2 EICs
KPR#:129
Annotation mirrored when window is copied to clipboard
KPR#:236
"Reorder Compounds..." option works for QDB with less than 500 compounds
KPR#:267
Detailed Quant Report with SIM + Scan target compounds is incorrect
KPR#:444
ISTD - qualifier out of range not reported via epa.mac
KPR#:567
target ion not shown when changing selection of signals
KPR#:568
Can not input 0.00x at Sample Concentration in Setup Quant
KPR#:593
Quant signal "TIC(SIM)" is not saved correctly.
KPR#:722
Annotate chromatogram with PBM results incorrect
KPR#:1172
Library search report option is removed from DOLIST in G1701EA
KPR#:1230
In Japanese version, the Statistics report does not show correct column formating
KPR#:1242
Sample Log Table from Reprocessing menu doesn't allow vial number over 100
KPR#:1249
Saving a report to Microsoft XPS printer resulted in file with garbage characters
KPR#:1258
MSD ChemStation does not update data files in ECM after performing a re-calibration
KPR#:1259
Loading next data file results in error "Undefined Symbol: tic_pages" when using ECM and GC only data
KPR#:1273
Global Update of curve fit does not update calibration update time stamp
KPR#:1278
Percentage Report with Chromatogram of integrated EIC is generated as TIC percent report with TIC graphics
KPR#:1281
Cannot change values for "Use m/z range..." in Extracted Ion Chromatograms
KPR#:1284
Cannot change decimal places of RT and M/Z in chromatogram and spectrum
KPR#:1292
Cannot get printouts for all calibration curves
KPR#:1296
Cannot print methods, sequence, or tune evaluation using LaserJet P3015 with PCL5 driver
KPR#:1300
Area percentage report in E.02.01 and later is printed on two pages
KPR#:1308
Error Undefined sysmbol:AO_SetFile occurs if analyzing multiply data files with overlay chromatograms
KPR#:1310
E.02.02.1431 Data Analysis is leaking memory every time you run DRS
KPR#:1312
Wrong area counts resulted from manual integration of AMDIS peak in QEdit
KPR#:1313
Alpha characters not preserved in CAS# matching in QEdit
KPR#:1333
Integrator ON and Integrator OFF cannot be changed in Edit Integration Events
KPR#:1338
View Method Global Info displays wrong GC serial number and GC firmware
KPR#:1353
Calculations for parameters in Performance Report
KPR#:1384
Wrong menus restored when signal to noise process is terminated
KPR#:1386
Batch Summary Report prints off the right hand side of the page
KPR#:1389
Sample name change in Edit File Info is not correctly saved
KPR#:1392
Exporting area percent report fails with "file i/o error using File Number #66"
KPR#:1393
Area Counts on Custom Report do not match Quant report
KPR#:1397
Running Area Percent Report crashes Data Analysis E.02.02 SP1 on Win XP SP3
KPR#:1404
Error invalid range occurs when using subtraction method average of first and last
KPR#:1405
Area Correction factor is not working with E.02.02 SP1
KPR#:1234
MSD ChemStation on-line Help for G1710EA (Data Analysis only) E.02.01 does not display
KPR#:1299
Clear compound responses and calibration levels do not reset calibration update timestamp
KPR#:1331
Data Analysis crashes if using more than 7 characters in the "units of concentration" field
KPR#:1326
Menus intended for ECM admin users are incorrectly visible to standard users first time logging into ECM
KPR#:1282
PBM search with "remove duplicate CAS numbers" resulted in error "Unexpected Program Termination"
KPR#:1283
DA shuts down after left double-clicking on the compound structure
KPR#:1240
Error occurs when attempting to generate quantitation report
KPR#:1262
Quick Levels Update in G1701EA E.02.01 on Win 7 does not open to data file folder
KPR#:1295
E.02.02 cannot read the quant results generated from D.00.00 data
KPR#:1311
Three decimal places shown in Edit Compounds but two on calibration curve printout
KPR#:1344
Summary Quant Report cannot print duplex in E.02.02
KPR#:1301
Deleting one row in Sample Log Table in Data Analysis will delete all rows
Keyword: Data Analysis Enhanced , Data Analysis Drug Quant , Data Analysis Environmental
KPR#:1234
MSD ChemStation on-line Help for G1710EA (Data Analysis only) E.02.01 does not display
KPR#:1299
Clear compound responses and calibration levels do not reset calibration update timestamp
KPR#:1331
Data Analysis crashes if using more than 7 characters in the "units of concentration" field
Keyword: Data Analysis Enhanced , Instrument Control
KPR#:1326
Menus intended for ECM admin users are incorrectly visible to standard users first time logging into ECM
Keyword: Data Analysis Enhanced , Library Search
KPR#:1282
PBM search with "remove duplicate CAS numbers" resulted in error "Unexpected Program Termination"
KPR#:1283
DA shuts down after left double-clicking on the compound structure
Keyword: Data Analysis Enhanced , Quantitation Enhanced
KPR#:1240
Error occurs when attempting to generate quantitation report
KPR#:1262
Quick Levels Update in G1701EA E.02.01 on Win 7 does not open to data file folder
KPR#:1295
E.02.02 cannot read the quant results generated from D.00.00 data
KPR#:1311
Three decimal places shown in Edit Compounds but two on calibration curve printout
KPR#:1344
Summary Quant Report cannot print duplex in E.02.02
Keyword: Data Analysis Enhanced , Sequencing
KPR#:1301
Deleting one row in Sample Log Table in Data Analysis will delete all rows
Keyword: Data Analysis Environmental
KPR#:1234
MSD ChemStation on-line Help for G1710EA (Data Analysis only) E.02.01 does not display
KPR#:1299
Clear compound responses and calibration levels do not reset calibration update timestamp
KPR#:1331
Data Analysis crashes if using more than 7 characters in the "units of concentration" field
KPR#:12
Report Manager will sometime generate "Dr. Watson" errors when shutting down.
KPR#:110
Quant.csv file accumulates MS quant results from *.RES in the datafile
KPR#:1317
Tuner evaluation gives error if Alternate Base MZ is specified
KPR#:1325
Audit Trail records wrong peak qdeleted from front signal
KPR#:1402
Qedit not reading old quant result files correctly if you display qualifiers and integration marks
KPR#:1280
“Read Barcode” button missing in the Sample Log Table if GC is configured as "6890"
KPR#:1208
Cannot control MSD transfer line temp with G1701EA E.02.01 and "6850 with 7693 ALS" configuration
KPR#:1358
6890A GC without ALS control board cannot connect using "6890" classic driver
KPR#:1256
Cannot start Instrument Control after uninstalling 7697 Headspace Sampler
KPR#:1229
Exp Barcode in Sample Log Table only allows 16 characters.
KPR#:1275
Instrument configured as "6890" will not run with valve injection and dual ALS
KPR#:1276
G1888A Headspace is not supported in Secured Control mode
KPR#:1339
Undefined Symbol SLTcfgReset$ when trying to reprocess from Instrument Control after restarting
KPR#:1343
CTC cycles without an "A" in front of name will not work in E.02.02 SP1
KPR#:1251
Sequence with two methods using CTC-PAL and rear inlet will pause until user saves method
KPR#:1326
Menus intended for ECM admin users are incorrectly visible to standard users first time logging into ECM
KPR#:64
D.02.00 Methods may not be used on previous revisions of G1701DA
KPR#:65
Issues with 6890 methods and 6850 Instruments
KPR#:66
6850 Status box may not display all revelent status information.
KPR#:133
GLOB: A Check box is not checked.Edit SIM parameters dialog
KPR#:447
No warning when closing instrument control session
KPR#:454
Configure Sample Log Table has blank lines or lines without text being displayed
KPR#:466
7890: ALL: GC Status Panal should be sizable panel.
KPR#:592
eMethods: export/import eMethods between 6890 & 7890 GC
KPR#:737
Sequence modified date is incorrect
KPR#:740
PAL: BAD ARGUMENT error cannot acquire data when CTC and back inlet only!
KPR#:760
Acquisition stops with -310 error in SIM/SCAN mode
KPR#:808
NET 2.0 SP1 -- Start-up fails "Attempted to read or write protected memory..."
KPR#:1263
Instrument Control needs to shut down to recognize new CTC tray vial range
KPR#:1264
5975T Front inlet in instrument control view is 5975T inlet
KPR#:1267
Low memory messages appear when running large Headspace sequence or two instruments simultaneously
KPR#:1269
eMethod exported or imported from 6890 to another 6890 GC does not bring over all setpoints
KPR#:1270
GC Detector Data window is displayed for 5975T system
KPR#:1272
7697 Headspace system clock is not synchronized with MSD ChemStation system clock
KPR#:1279
Need improved handling of CI Reagent Gases and High Vacuum Gauge when HiVacPumpNotReady fault is asserted
KPR#:1286
GCMSD Software May Freeze
KPR#:1288
The headspace printed method may not be aligned
KPR#:1290
Vent error with MSD Productivity ChemStation E.02.02 and MSD FW 5.02.09
KPR#:1291
"Exit MS Instrument Control and Tune because of error" Message
KPR#:1293
MSD with SC3.2 intermittenly does not acquire data
KPR#:1302
Instrument Control crashes upon completion of run method acquiring GC or GC/MS data
KPR#:1304
Online plot does not show the signal correctly the end of the time window
KPR#:1324
RTL locked method will not show "RETENTION TIME LOCKED to" in Instrument Control title bar
KPR#:1327
"Sequence is not active" error occurs while attempting to run Batch Mode sequence
KPR#:1341
OFN checkout method has injection volume set for 0.5 µl instead of 1µl
KPR#:1347
Diffusion pump temp status doesn't change to "HOT" unless MSD Chemstation is restarted
KPR#:1362
Invalid Accounts File Password error after cancelling password change
KPR#:1370
Instrument Control crashes when shutting down one of two Headspace instrument sessions
KPR#:1375
6038 Invalid Function argument: SQRT(-3e+198) occurs after sequence completed
KPR#:1376
Real-Time Plots drawn incorrectly in 68XX and 78XX GCs
KPR#:1377
Real time plots are not cleared at the start of a method run
KPR#:1378
Display Peak Purity uses GC signal with Mixed Mode data loaded
KPR#:1379
Function: GC staus panel disappears
KPR#:1382
Reprocessing HS sequence starts Headspace
KPR#:1345
In EPA mode, Use Quick Sequence Generator fails with error
KPR#:1256
Cannot start Instrument Control after uninstalling 7697 Headspace Sampler
KPR#:1285
Headspace Sequence May Not Get Updated
Keyword: Instrument Control , Data Acquisition Environmental
KPR#:1345
In EPA mode, Use Quick Sequence Generator fails with error
Keyword: Instrument Control , GCMS Configuration
KPR#:1256
Cannot start Instrument Control after uninstalling 7697 Headspace Sampler
Keyword: Instrument Control , Sequencing
KPR#:1285
Headspace Sequence May Not Get Updated
KPR#:1282
PBM search with "remove duplicate CAS numbers" resulted in error "Unexpected Program Termination"
KPR#:1283
DA shuts down after left double-clicking on the compound structure
KPR#:1294
Edit to Max hits listed in Search Strategy window is being ignored
KPR#:1399
Library Search Report ignores Chemstation integration parameters file
KPR#:1
Environmental Forms - Incorrect Sample List on Title Bar
KPR#:2
Environmental Forms 3.12 DEMO.ERM will not product Form 7E (Pesticide
KPR#:3
Enable Security, if an error/abort is detected operator might have full access
KPR#:4
Creating a new sample list does not clear the Response Factors List.
KPR#:5
Problems with Form 3 and multiple page reports
KPR#:10
No AUX on system, edit GC Monitors could cause icon to disappear
KPR#:22
Data file directory is not reset
KPR#:23
Not asked to requantitate with current method
KPR#:30
Long filename exceptions in G1701DA
KPR#:31
Specifying TIC more than once in a custom report could lock up chemstation
KPR#:32
Changes to method are not saved during edit method if Cancel is pressed in DQ mo
KPR#:33
Title bar not refreshing in Results Screener when PRFRM SCRN prompt is canceled
KPR#:34
Edit Integration Events advisory contradicts previous activity
KPR#:35
User is not informed if invalid characters are being used for file names
KPR#:37
Confusion about Pause versus Abort in Sequence
KPR#:39
Must have a printer configure prior to running Data Analysis
KPR#:67
Connecting a 2nd Chemstation of a GC/MS can cause problems.
KPR#:68
After aborting a run, the Chemstation may be left in POSTRUN state
KPR#:69
"Expected Service Request" error
KPR#:70
Issue with Gas Saver settings
KPR#:71
Immediate Start/External Valve mode requires a Gas Sampling valve
KPR#:72
Sim/Scan real time display looks very bad.
KPR#:73
eMethod - Load Method Created from .emeth to/from NPD causes Syntax error
KPR#:74
Emethod export/import Method Review does not see Headspace type.
KPR#:75
Problems running unsupported local versions of Windows
KPR#:76
"Can't bring up GC" and apgtop.exe
KPR#:77
Reagent valve selection not saved with tune file.
KPR#:78
Filaments stay on after preforming a restore Tune from History
KPR#:89
RTL option on import eMethod
KPR#:90
Peak information are overlaid on Peak Purity view.
KPR#:94
Calibrate Pull Down Menu item is missing
KPR#:98
Could not print their Autotune report as the PC would freeze or App crash
KPR#:105
Wiley 7th labeled D.05.00 but installed txt shows D.06.00
KPR#:113
Reviewing Tune Reports has GCCF 4,0 for Transferline Temp
KPR#:116
DAColor Printer to be used on the MSD ChemStation
KPR#:118
PAL: RTLock with PAL sampler and DA.02.00 SP1, continual confirmation is asked.
KPR#:119
Cannot change path while in sequence if path has a "." in the name
KPR#:123
Method not printed correctly from DA navagation tool
KPR#:124
"Cannot copy grouprpt: It is being used by another person or program
KPR#:125
"Mouse action is wrong" is SIM/SCAN operations
KPR#:128
overwrite the solvent delay the scan range will use the full scan range
KPR#:157
LABELed Chromatograms draw vertically and interactive ANNOTATIONS draw horizonta
KPR#:159
Use of EasyEIC with overlayed chromatograms is limited
KPR#:162
Reprocessingg Sequence in Data Analysis can hang and never stop.
KPR#:163
METHPATH keyword not working in Simulate mode
KPR#:176
Air and Water Check leaves filament on for about 8 minutes
KPR#:178
Man Tune, Execute, (Profile, Repeat,Detail) all leave the filament on after use
KPR#:180
Man Tune, Excecute, Quad Freq, Prompts user about MSOff but not filament on
KPR#:181
RTGA: Edit Method window does not refresh automatically after Save As
KPR#:182
RTGA: Trend plot window does not maintain scroll time after pause
KPR#:183
RTGA: customize signal specific setting does not show correct checkmarks
KPR#:184
RTGA: Exiting/Saving method with tune window open
KPR#:185
RTGA: tune window displays then disappears
KPR#:186
RTGA: Stop button available after initialize acquisition
KPR#:187
RTGA: Print button on real time trend plots
KPR#:188
RTGA: Open tune window remains grayed
KPR#:189
RTGA: help needs to be added for Window menu item
KPR#:191
DA, Edit Sim Ion Box error title has "coreda" what does this mean
KPR#:192
PAL: Intelligent sequencing and overlapped inj's in DQ are mutually exclusive
KPR#:193
PAL: G1701DA lets me save PAL inj source method with invalid syringe/inj vol
KPR#:194
PAL: Mustang Run Method out of sync with PAL plate detection, > 4 Trays Config.
KPR#:195
DA Reprocessing looks for wrong file names when first sample is no longer first
KPR#:196
PAL: DA Reprocess of samples asks for unneeded (Tray1), errors for Tray2
KPR#:197
PAL: DA Reprocess Edit Sequence does not show PAL Tray names
KPR#:198
PAL: eMethod of the Sample pathway does not show any injector
KPR#:199
PAL: PALparameters are not imported at emethod import
KPR#:200
eMethod: diff max oven temps triggering method res when loading imp emethod.
KPR#:201
EMethods - Selecting Back Erases Instructions
KPR#:202
eMethod Method Reviews should append gas types to inlets/detectors
KPR#:203
eMethod: Importing Checkout methods to same instrument brings up method resoluti
KPR#:207
CI control in 5975 D.03.00 is confusing when looking at gas flow module
KPR#:214
Intermittent termination of Instrument Control while Editing Sequences
KPR#:217
GLOB: JPN-System Crash instead of "Bottle lost in move."
KPR#:219
DQ - interactive Scan reports have incorrect page numbers
KPR#:231
Software verification failed by second time
KPR#:232
GLB; An exist Custom report database can?t be load
KPR#:245
Wrong name specified for Method at start of sequence, terminates, must reboot
KPR#:263
MSD does not report back RFPA fault correctly and terminates method/sequence
KPR#:426
Overlay chromatograms in Multiple Files View
KPR#:428
Toolbars Appear Stacked in Data Analysis
KPR#:429
Quick Sequence Generator should be updated to include long file names
KPR#:430
Install & Uninstall G1701EA is not completed
KPR#:431
Use common local and operating Language setting while running; bad msconfig.net
KPR#:432
ALL - Data Analysis Undefined symbol:_
KPR#:433
No error message when using invalid pre-run/post-run macro names
KPR#:434
Sequence status panel becomes "unlinked" from Instrument Control
KPR#:435
Sequences beyond 350 lines are truncated when saved in data analysis.
KPR#:436
ENG; can't run method with "GC is not ready" after abort injection
KPR#:437
Random Sequence Crashes or disappearance of Instrument Control
KPR#:438
PAL: Limitations of CTC PAL cycles.
KPR#:439
Intermittent termination of Instrument Control while using dynamic ramp tunes
KPR#:449
Installing and Un-installing ChemStation software user must reboot
KPR#:450
File name must end with .RES? seen in sequence log
KPR#:451
E.00.00 allows for installation on Windows 2000, this should not be allowed
KPR#:455
Files are not installed: msvcr70.dll and msvcp70.dll; G1701EA fails to load.
KPR#:456
Dual Tower with Autonaming uses DA to prompt for a 2nd Data File Name
KPR#:457
JPN: Software always requires a Windows firewall Unblock
KPR#:458
JPN - Intermittent Cannot open an online 7890 session
KPR#:461
When using RTL with a 7890, constant PRESSURE should be used.
KPR#:462
Can not override GC not-ready with the 7890
KPR#:463
6890 to a 7890A is different with respect to ?runs? and sequences of ?runs?-Stop
KPR#:464
7890-Sequence Crashes user can get GC Prerun Download Failed
KPR#:465
DA Reprocessing looks for wrong file names when first sample is no longer first
KPR#:467
PAL, Atom parameter issued could not not interpreted while access the PAL system
KPR#:469
Can not edit 7890 GC parameter during run method.
KPR#:470
Cal level 3 creation. Looked at compound list. Cal level 1 was missing.
KPR#:471
DQ acquiring GC signals only, Errors after stopping run on 7890
KPR#:472
7890 chrom in report are always the first two detector signals out of order
KPR#:474
OK should be grayed on Edit Parameters during a run
KPR#:475
data file name wiped out after method run stop
KPR#:476
Oven Post Run time is not counting for 7890
KPR#:477
7890 Method's Signals are often unchecked at will; method dirties for no cause
KPR#:478
When a 6890 method fails to migrate to a 7890 we are left with an invalid method
KPR#:479
Barcodes are not being written/read correctly from gc files.
KPR#:480
Microsoft .NET Framework errors
KPR#:481
Sample overlap fails after second line - with Dual Tower
KPR#:482
Acquiring 4 GC signals only supported in GC-MS mode only, not in GC only
KPR#:483
Cannot Run a Sequence with Dual Tower and using sample overlap
KPR#:484
Run Method dialog activates MPV when no valves are configured; can't abort
KPR#:485
DA crash double-clicking on file being acquired
KPR#:486
unlinked/linked sequence in enviro gc only with more than 2 signals
KPR#:488
Stated not to use the FID, but had to edit the configuration logic to start run
KPR#:489
PAL: 7890 Method Resolution does not detect PAL Configuration changes
KPR#:490
SRS and SRB are untranslated - not localized, English only documentation
KPR#:492
eMethods main page does not advise user of 7890 vs 6890 support.
KPR#:493
What's New page on CD is based on E.00.00 not E.01.00
KPR#:495
Unhandled exception for GC
KPR#:496
CHS SSSLT Read Barcode returns garbage characters
KPR#:498
MSConfig allows same IP address for GC and MS and aborts IC
KPR#:499
E.00.00.202 and A.01.03 does not work for headspace injections
KPR#:500
place holder for E.01.00 release
KPR#:501
7890 RTL Calibration does not work with the Rear Inlet.
KPR#:502
HiSense.U does not have a default tune created
KPR#:503
"Instrument control and calibrate error" upon startup of the MSD ChemStation
KPR#:504
pressure reading in the consumables panel not showing the correct pressure
KPR#:506
Custom Report Templates are corrupted, invalid pointers in the reports
KPR#:507
7890: Method Shows Pulse Inj when there isn't a pulse
KPR#:508
7890 Injection Volumn Does Not Migrate Correctly
KPR#:509
Sequence of differing overlap options should ignore overlapping; not fail
KPR#:510
7890 Sample Overlap: neither timed option is saving
KPR#:511
HiSense.u which is almost failing. The EMV is at 3000V, no warning statement
KPR#:513
7890 went into ?advanced counters limit exceeded? mode
KPR#:514
7890 -- 2. Can?t backflush a method operating in constant flow
KPR#:516
7890 - 3.3 Display of back-flush AUX pressure
KPR#:520
PAL: CTC "Bad Arguements"
KPR#:521
manual integration setting is no longer retained when DA session is shut down
KPR#:524
acq.ms shows the wrong Version of the software package.
KPR#:525
Needle offset is not being applied with G2913A and G1701EA E.01.00.237
KPR#:527
7890 PC beeps at me when I leave the GC detectors window in GC Edit Parameters
KPR#:528
7890 Cancel doesn't cancel operation in the "Install Column" window
KPR#:531
".log" not appended during Log Book "Save As..."
KPR#:532
Quant Results Always in Percent
KPR#:533
GC Signal is only displayed during run.
KPR#:534
Clock on Acquisition Display Does Not Display Elapsed Time in Post Run
KPR#:536
Backflush wizard fails to download pressure setpoint
KPR#:541
Have to turn off the MSD transfer line manually
KPR#:548
My pulse pressure reverts to GC value when I click OK in GC Edit Parameters
KPR#:549
Bakeout macro does not work from sequence, uses default values only
KPR#:552
No way to abort the BAKE from Sequence table, I could pause, but not the same
KPR#:553
No help for the BAKE keywordstring!!
KPR#:554
Error Prompt GC 7890 - Failed to create Control Interface
KPR#:555
Edit Compounds showing -1 for concentration and response
KPR#:558
SimScan data can't be zoom out after Easy ID;Invalid zoom rectangle
KPR#:559
An attempt to download settings to the GC was blocked
KPR#:560
GC Status Window stays open when in Tune & Vacuum Control
KPR#:562
D.03.00 SP1 template become garbage on E.01.00.
KPR#:563
importing older template into E.01.00 -- All values are #REF!.
KPR#:565
1 is set as default sample amount ; for back inlet
KPR#:572
7890: Chemstation fails to show post run condition after run stopped early
KPR#:573
Front injection volume changed from 1.0 to 1.0
KPR#:574
7890GC, can't change Septum purge Flow at 2nd time or later
KPR#:576
can't Stop acquisition correctly by 7890 HW Stop button during GC ready
KPR#:577
Sequence Status is not linked to instrument control, keep on loosing it
KPR#:578
Sequence Log Table, ??? for method, froze up for 10 seconds, and then vanished
KPR#:579
No Emission Current error, stops sequence but does not update logbook
KPR#:581
7890GC, can't set max column temp as oven temp after changing column.
KPR#:582
Intermittent termination of Instrument Control while Editing Sequences
KPR#:583
GC monitor for AUX EPC; wrong value is displayed.
KPR#:590
Not being able to start the Data Analysis
KPR#:594
Imported CDF (AIA) file but when to run signal to noise on it , DA crashed
KPR#:598
Quick Qedit; switching to next compound faster.
KPR#:600
Calibration Curve does not print out results of plot, just the plot now
KPR#:640
Video problems. Graphics "blow up" while running qedit.
KPR#:679
Undefined Symbol: mod$ - impossible to print report after re-integrate ISTD
KPR#:680
P02 can only be installed on G1701EA, Can not be installed on G1710EA
KPR#:681
Qedit Load File/Next File undefined symbol setupquickedit
KPR#:689
Qedit Load File/Next File 'cannot delete' error with SIMSCAN data
KPR#:711
Autotune 219/69 criteria is not clear in a couple of help files on accept values
KPR#:735
Edit Compounds, tabbing does not go in order on the display
KPR#:756
7890: Offline Instrument always brings up TCD for detector
KPR#:762
Comment/keyword string limited to 45 characters
KPR#:764
6850 Status box does not display entire status of GC
KPR#:767
HSS: RTL Calibration is awkward when using Headspace with the GC/MS
KPR#:769
Quick Sequence Generator should be updated to include long file names
KPR#:771
Use Chinese as Install Lang on PC with English local setting; bad msconfig.net
KPR#:773
?invalid macros/commands specified in pre/postrun macro are not flagged
KPR#:774
Required C++ files are not installed: msvcr70.dll and msvcp70.dll; Mustang fails
KPR#:775
Stated not to use the FID, but had to edit the configuration logic to start run
KPR#:776
Dualtwr sequence on 7890 with sim/scan and GC signals
KPR#:778
unlinked/linked sequence in enviro gc only with more than 2 signals
KPR#:779
Data Analysis will freeze if opening a file which is being acquired
KPR#:781
eMethods CD page does not advise limitation of mixed GC migration
KPR#:782
7890 ReadBarcode$() returns incorrect information - running sequence okay
KPR#:783
Batch Summary Report and long filenames
KPR#:784
Cannot append a batch with a long pathname
KPR#:785
Run time error '91':object variable or with block variable not set.
KPR#:786
Injection Volumn Does Not Migrate Correctly
KPR#:787
HS will not automatically reconnect at startup: ActiveX Component can't create..
KPR#:788
Page Setup Invalidating custom reports templates
KPR#:789
JPN: Hang up error occur with Long file name method at method resoutin
KPR#:790
7890: Barcode Reader Displaying 8 of a 9-digit Barcode in Sample Log Table
KPR#:791
LOC: custom report; compound name become garbage/corrupted
KPR#:792
Instrument Control and Calibration shutdown
KPR#:793
Cannot Load 1701AA.crt and .crd in Custom Reports
KPR#:794
6890->7890 method convet
KPR#:795
Selecting GC Edit Param button before sequence run starts crashes sequence
KPR#:796
Custom Report not printed
KPR#:797
Opening Edit GC Config panel immediately downloads params to GC
KPR#:798
Can't Run Seq After Stopping during Prerun but before Vial is Returned.
KPR#:799
Can't Run RTL with 7890 on Method Previously Locked with 6890
KPR#:800
7890:Vista(CN) w/o BCR installed: Read Barcode aborts software; MS Inst Control
KPR#:802
Network communication is lost when PC Sleep is ON.
KPR#:809
ChemStation is closed automatically at the end of Vent.
KPR#:810
Cannot connect to GC's on updated PC: 'Attempted to read or write protected mem'
KPR#:811
HS w/Proceed handshake does not complete DA when GC not ready; software freezes
KPR#:812
7890: Can program PCM flow/pressure channel from ChemStation but not keypad
KPR#:813
Get "Host System Not Ready" message
KPR#:814
JPN: HiVac value is always OFF on tune report/manual tune panel
KPR#:826
CHS-JPN: Layout problem in "Edit Compound" under Calibration
KPR#:828
MSD exhibits a High Vac Pump Not Ready (MS fault bit 7) during pumpdown while connected to MSD ChemStation
KPR#:1241
Help is not available from Chemical Structure Options window in Parametric Retrieval Mode
KPR#:1254
Wrong Japanese translation for "Set Parameters" under Parametric Retrieval menu in E.02.01
KPR#:1385
Cannot cancel out of Select Database Name window in Parametric Retrieval
Keyword: Quantitation Enhanced
KPR#:1240
Error occurs when attempting to generate quantitation report
KPR#:1262
Quick Levels Update in G1701EA E.02.01 on Win 7 does not open to data file folder
KPR#:1295
E.02.02 cannot read the quant results generated from D.00.00 data
KPR#:1311
Three decimal places shown in Edit Compounds but two on calibration curve printout
KPR#:1344
Summary Quant Report cannot print duplex in E.02.02
KPR#:106
EASYID - wrong retention times send to calibration table
KPR#:566
unexpected Program Termination occure when update Calibration
KPR#:1213
Imported AMDIS quant is 1/10 the concentration of ChemStation quant value
KPR#:1253
Method with Quant Database saved in G1701EA E.02.01 cannot be used in E.02.00 SP2 and earlier
KPR#:1297
Compounds “not detected” get wrong indicator for SIM or SCAN signal
KPR#:1316
Qlast update in Quant report does not match calib time stamp in method
KPR#:1348
Decimal places for Coef of Det (r^2) in the Calibration tab and the calibration curve printout do not match
KPR#:1374
Quick Levels Update of multiple files does not average
KPR#:1388
Quant time stamp changes to PC time upon generating quant report
KPR#:1394
Wanted Coefficient of Det (R^2) to have at least six decimal places when Print Calibration Curve
KPR#:1251
Sequence with two methods using CTC-PAL and rear inlet will pause until user saves method
KPR#:1231
Instrument logbook info is misleading when recording barcode mismatch
KPR#:1243
CTC-PAL sequence injects from tray 1 instead of tray 2
KPR#:1247
Headspace sequence aborts with tray error 1038 and G1701EA E.02.02 hangs
KPR#:1340
Sequence fails to run due to "Instrument Control - Make Directory Failed" error
KPR#:1280
“Read Barcode” button missing in the Sample Log Table if GC is configured as "6890"
KPR#:1301
Deleting one row in Sample Log Table in Data Analysis will delete all rows
KPR#:1285
Headspace Sequence May Not Get Updated
KPR#:107
print sequence in brief format misses Sample Name and Misc Info
KPR#:121
Sequence hangs when using keyword command printsequencelog=1
KPR#:190
?Can't open file damethodprint.txt? by printing Method
KPR#:460
Sequencing keyword seedname gives error stops sequence
KPR#:519
onlline GC signal disappears
KPR#:597
Seq: Allow Cell column width be changed with mouse action
KPR#:716
Simulated Sequence report
KPR#:761
Edit Sequence fails with error mstopcmd.dll with Bad Row = 9000
KPR#:1248
More than 8 characters in SLT column causes formatting issues in printing seq brief format
KPR#:1250
Cannot append lines to Sample Log Table while first line or last line of sequence is being run
KPR#:1252
CTC-PAL sample overlap is not working if using more than one tray in sequence
KPR#:1255
Sequence stops due to "Trace Plot - LineTo Failed" error
KPR#:1271
Priority button on 7697 Headspace Sampler is not supported in G1701EA E.02.02
KPR#:1287
Headspace Status Panel May Disappear Without Being Prompted
KPR#:1303
Cannot run 1-line sequence
KPR#:1306
Can Not Insert or Append Vial With Sequence Table During the First Run of the Sequence
KPR#:1307
CTC-PAL sequence cannot run due to error "Vial 98 is out of range 1-32"
KPR#:1322
Actual barcode information is not being applied to report
KPR#:1329
Sequence import from CSV file gets wrong date modified
KPR#:1330
CTC Overlap timed option does not wait specified time
KPR#:1361
Cannot copy and paste selected characters within sequence table cell
KPR#:1380
Warning message occurs after running dual injection sequence with GC only
KPR#:1381
GC Status disappears after clicking Sequence Status bar
KPR#:1390
Reprocessing the sequence will start Headspace Sampler
KPR#:1391
Stagger sequence does not run
KPR#:1400
Cannot enter any injection volume less than 1 µl if using a CTC-PAL sampler
KPR#:584
MassGain and MassOffs can not changed/saved
KPR#:629
NCI Autotune report does not print out, just stack in the printer queue.
KPR#:1334
Autotune report printout is cutoff on right side
KPR#:1406
"BFB_Autotune" fails with unexpected variable or function name
Keyword:
One-line Description:
Barcode reader always used – 7890A-5975-7693
Problem:
In a sequence or single run, each vial is sent to the barcode reader, even if enable barcode reader is unchecked.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
QEDIT NEXT FILE opens with wrong trace
Problem:
QEDIT NEXT FILE opens with wrong trace when evaluating SIM/SCAN data files and using a qdb with compounds from as well the scan trace as the sim trace. How to reproduce the phenomenon? - copy simscan.d (and save as simscan2.d) - Open msdemo\simscan.d and build a qdb with cmpd #1 from the scan trace and cmp #2 from the sim trace. check if you have quant results. Same for simscan2.d . - go into QEDIT and check cmpd #2 (datasim.ms loaded) - click on File - NEXT FILE; simscan2.d will be opened and cmp #1 is extracted from the datasim.ms trace instead of the data.ms trace.
Temporary Solution:
n/a
Fix Information:
G1701EA E.02.00 SP1 has the fixed included within the build. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
"Ohana Firmware Updater" can not be used to download firmware to the 7890A GC
Problem:
The 7890 firmware shipped can not be down loaded with the Ohana firmware - you will get an error messages.
Temporary Solution:
n/a
Fix Information:
The current shipping version of LMD needs to be used to install the 7890A GC firmware. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Reference Spectra is checked but not shown in Qedit for all compounds, but exist
Problem:
Go to the Continuing Calibration pull down in Data Analysis and select Update Reference Spectra. The Reference Spectra get updated from the scan data even with SIM quantitation.
Temporary Solution:
First workaround: Go into EasyID and manually update the reference spectra. In EasyID mode go to the Spectrum pull down and select Update Reference Spectra. This step has to be repeated for every compound. Second workaround: A point patch (refspec.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from refspec.mac to refspec-orig.mac
2. Copy the new files to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Cannot get RTL cal when using ECM
Problem:
Situation is RTL with ECM installed and being used. Running the RTL calibration will fail after the cleanout run with a ‘cannot copy’ error.
Temporary Solution:
A point patch (acqlock.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from acqlock.mac to iacqlock-orig.mac
2. Copy the new files to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
RTL manual pressure settings not showing default +-10,20 % range
Problem:
The system for the very first time creating the locking method it will use the +-10,20% from the setpoint pressure which will come back with the correct range as you would expect. Now when you try to update it a second time and the try to relock it again it will take the existing values and then just apply the offset instead of taking a new +-10,20% range.
Temporary Solution:
A point patch (acqlock.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from acqlock.mac to acqlock-orig.mac
2. Copy the new files to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Problem with QEdit with sim scan fid quantitation.
Problem:
After quanitating the mixed mode data, proceed to data analysis and manually integrate the fid peak. Exit and save changes, go back into qedit and the area is exactly what was manually integrated but the baseline represents the orginal before manual integration was perfomed. If you turn one the ms signals off all works fine then.
Temporary Solution:
A point patch (qedit.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msmacros, rename the existing files from qedit.mac to qedit-orig.mac
2. Copy the new file to the directory C:\msdchem\msmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
PSL: G1732 aborts PAL cycle/sequence when PAL cycle exceeds GC oven
Problem:
Any PAL cycle/syringe whose functions exceed the actual GC runtime aborts. Adding a postrun time to the oven does NOT override this. Thus, the specified number of PAL postrun washes fail to execute. Examples: Set GC oven to 1 minute, MS solvent delay 0. For a GC-inj PAL syringe, set Postrun syringe washes to 6 or 7 so that they will not finished by the time the GC run is finished. For a HS-Inj, set GC runtime to 90 seconds. When the GC oven finishes (run light on the front of the GC goes off), taskbar shows 'Aborting cycle...' Software will continue to show that method as 'running...' until it finises its postrun, if present.
Temporary Solution:
This is related to the time series synchronization. The decision was made while developing the program the PAL cycle should not exceeds the GC runtime.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Enviroquant should support DRS
Problem:
Enviroquant needs to be modified to support DRS.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
CTC PAL: If only the back inlet is present, method stops with BAD ARGUMENT error
Problem:
When running CTC PAL and G1701EA E.02.00 with only the back inlet present on the GC, the method stops with a BAD ARGUMENT error.
Temporary Solution:
First workaround: In order to start a single run or a sequence, install the EPC module of the back inlet to the front position by using the EPC1 connector. Also, the heater must be connected to the front inlet position or the front EPC will not work without a heater. So physically the inlet is in the back position and the EPC and heater are in the front. Second workaround: A point patch (nticrunmeth.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing file from nticrunmeth.mac to nticrunmeth-orig.mac
2. Copy the new file to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
HS: Add entries to sequence log (G1701EA E.02.00 - G2923AA A.02.01)
Problem:
Need to be able to add entries to a sequence when running HeadSpace with G1701EA E.02.00 and G2923AA A.02.01. Presently, you cannot add entries to the sequence log table while running Headspace.
Temporary Solution:
A point patch (ictop.mac, ictopseq.mac, and msinsctl.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from:
ictop.mac to ictop-orig.mac
ictopseq.mac to ictopseq-orig.mac
msinsctl.mac to msinsctl-orig.mac
2. Copy the new files to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
PFHT high mass checkout will not print out amu offset adjusment.
Problem:
The PFHT will complete the method but it will not print up the difference in the results on the report when using a 7890A with 5975.
Temporary Solution:
A point patch (pfhtrpt.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from pfhtrpt.mac to pfhtrpt-orig.mac
2. Copy the new file to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Barcode from front sample placed into rear sample with dual tower gc only work
Problem:
Doing GC only data acquistion, in dual tower mode, the barcode from the front tower is being placed into the rear sample as well. It seems to be ok if doing single tower injection in either front or rear mode.
Temporary Solution:
A point patch (nticrunmeth.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing file from nticrunmeth.mac to nticrunmeth-orig.mac
2. Copy the new file to C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Detail Quant Report incorrectly displays Scan chromatogram, instead of SIM chromatogram
Problem:
Create a quantitation with Quant Signal TIC (SIM) for SimScan.d data. Update calibration curve and run a Detail Quant Report. The chromatogram on the Detail Quant Report incorrectly displays Scan chromatogram (Data.ms), instead of SIM chromatogram (Datasim.ms).
Temporary Solution:
A point patch (epa.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msmacros, rename the existing file from epa.mac to epa-orig.mac
2. Copy the new file in the directory C:\msdchem\msmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Out of range in Qedit with Sim/Scan data
Problem:
Load Sim/Scan data file( Simscan.d in msdemo folder). set up Quantitation. set Quant Signal TIC(SIM). Run Calculation Qunat. Then go to Qedit screen. Always Out of range error appear in message line.
Temporary Solution:
A point patch (qedit.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msmacros, rename the existing file from qedit.mac to qedit-orig.mac
2. Copy the new file in the directory C:\msdchem\msmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
testing this new version
Problem:
n/a
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Issues with PDF printing tool (NovaPDF) in our Multi Technique ChemStation
Problem:
There are issues with non-Adobe PDF printing tools (i.e. NovaPDF). The use of non-Adobe PDF tools could cause stability problems.
Temporary Solution:
Only use supported Adobe Acrobat (Professional or Standard).
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Multiple manual library extractions (>2,000) could result in a lockup of Data Analysis
Problem:
Data-analysis software stops sometimes (about every 2 weeks) after multiple manual library extractions (>2,000). Using the automated Library search does not created this problem, only manual interaction does.
Temporary Solution:
A point patch is available as a temporary fix. Coreda.dll --> English Version CoreDA_chs.dll --> Chinese version, must rename to Coreda.dll CoreDA_jpn.dll --> Japanese version, must rename to Coreda.dll It addresses the problem related to excessive mouse actions during manual library extractions. The customer reported that after the point patch is installed the frequency of Data Analysis getting locked up is reduced to once a month, instead of every two weeks. Other reasons that can cause Data Analysis lockup remain unknown and therefore the issue is unresolved.
Fix Information:
To installl the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing file from Coreda.dll to Coreda-orig.dll
2. For the English version, copy the new file to the directory C:\msdchem\MSexe
For CHS or JPN version, first rename the new file to Coreda.dll and then copy it to the C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Wrong update of qual ion ratios (SCAN trace instead of SIM trace) with "avg"
Problem:
Dual signal datafile (sim/scan). Quantitation on SIM ion. Subtration method: No subtraction When updating level with "Replace Qualifier Ion Relative responses", the ratios of the SCAN trace are used. When you do manual adjust integration in QEdit, the SIM trace is used. The result is that it will mark it as Qualifiers out of range.
Temporary Solution:
A point patch (quant.mac and cpndintr.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from:
quant.mac to quant-orig.mac
cpndintr.mac to cpndintr-orig.mac
2. Copy the new files to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Every 2nd data file is EMPTY - caused by ALS failure and OVERLAP ON
Problem:
- Overlap is set to ON by default in MSD Chemstation.
- Within a sequence, at the 2nd injection the MSD Chemstation is waiting
for GC ready. If this does NOT occur after ~5.5 minutes the ALS reports:
ALS Failure code {125}: Autoinjector back tower timeout: in sample too long.
- This error will cause the sequence to skip this injection and
continue with the 3rd one.
Sequence log file will report incorrect error message:
Barcode Mismatch, sample not injected.
- As a result every 2nd data file is empty
Temporary Solution:
First workaround: Turn OFF overlap. Second workaround: A point patch (nticrunmeth.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the exiisting file from nticrunmeth.mac to nticrunmeth-orig.mac
2. Copy the new file to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
CHS: Load DRS_DEMO.M, enter DA and load data; Cannot enter Method Configurator
Problem:
NIST 05B/AMDIS 2.65 and DRS A.04.01 (Chinese ) Steps: 1) Enter MSD chemstaion , 2) load DRS_DEMO.M 3) Enter data analysis , load data file SPINACH.D 4) The Clicking方法配置器(Method Configurator), no response except the message “应当为便变量或函数“ (should be variable or function.)
Temporary Solution:
A point patch (tri_utils.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing file from tri_utils.mac to tri_utils-orig.mac
2. Copy the new file to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Ion guage shows vacuum status off under Parameters > Manual Tune
Problem:
You can see the vacuum status in the front panel of MS. But when you go to Tune menu from Instrument Control and then Parameters > Manual Tune, the vacuum status there shows ion guage off. If you go to Vacuum > Vacuum Status, you can turn the ion guage on, and the same values are shown here as in front of MS. But even after saving tune file, you can never see the vacuum reading under Parameters screen.
Temporary Solution:
The workaround is to wait for the system to clear the faults before starting Instrument Control.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
JPN: Garbage characters on library search result table
Problem:
When you do library search by double-right clicking on a selected spectrum., the PBM Search Result is displayed. Upon clicking the "Text" button, the result table shows garbage characters instead of Japanese characters.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Error when trying to reprocess sequence in EnviroQuant mode
Problem:
In EnviroQuant, when reprocessing the sequence, you get an error bcodefail.
Temporary Solution:
The workaround is to type the following on the commnand line: bcodefail=0
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Retention time window markers for TPH data in QEdit are displayed above baseline
Problem:
In QEdit, the retention time window markers for TPH data are now placed above the baseline where in previous revisions this was always placed below the baseline which are easier to see.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
RTL with 6890, CTC and rear inlet => cannot make RTL at all
Problem:
System will always inject into the front inlet. Workaround/fix, change one line within the acqlock.mac in the macro GetInjector: old: if whatcolumn > 1 or eqstr(gcmod$,"7890")=1 new: if whatcolumn > 0 Do this will ask the user always to define the inlet as long one column is installed into the GC.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Editing a 7890A method during a run has consequences
Problem:
The G1701EA E.02.00 SP1 7890A driver and associated A.01.09.1 firmware permit method parameters to be changed during the running of the method. The software is being released with several known deficiencies. 1) There is no online help 2) The system may crash if new parameters are downloaded to the GC (Apply button) before the run actually starts. 3) Not all parameters can be changed during a run. For example, the transfer line temperature is only set at the beginning of the run. 4) The size of the GC Edit Parameters panel is larger than it was in previous revisions. Therefore, the minimum resolution of the computer's video subsystem is 1280x1024. 5) When method parameters are changed during a run, the next run will use the original method parameters. Changed parameters persist only for the signal run. If you want to change the method, the sequence should be paused, the run should be stopped, the method should be edited and saved. Then the sequence may be restarted. 6) If a method is changed during a run, there is a message inserted into the instrument logbook and the acqmeth.txt file in the data file directory is modified to indicate that the method has not been saved.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Online Help for Column Compensation is inaccurate.
Problem:
The online help describes functionality present in G2070BA that is not present in G1701EA.
Temporary Solution:
For the GC/MS product, the column compensation runs must be initiated from the "Column Comp" key on the 7890A Keyboard. We recommend that the GC/MS ChemStation be shutdown during these runs. Once the column compensation runs have been acquired, the GC Edit Parameters detector panel(s) have a checkbox to subtract the column compensation run from the currently acquired signal.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Issue with Molecular Formulas with W8N08.L(Wiley 8th Edition)
Problem:
While running the srchlib macro, the msda consistently aborts/terminates at entry 77002.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Column to be used with RTL has alwyas be the first one in the configuration list
Problem:
Using a 7890A with 5975C with 2 columns, a polar and a non polar column both are connected to the MS detector, each column has its own locked method. When using the front inlet, everything is working fine. Front inlet pressure is set up according to the method RTL setup and back inlet pressure can be setup independently. Now the locked method is used with the back inlet, both inlet pressure are set according to the RTL curve. They are not independent. In order for the 2 inlets pressure to be controlled independently, the column of the inlet that you want to use with RTL has to be the first in the list.
Temporary Solution:
A point patch (instctl.mac and instctl2.mac) is available as temporary fix for this defect.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from:
instctl.mac to instctl-orig.mac
instctl2.mac to instctl2-orig.mac
2. Copy the new files to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Cannot OK Sample log table with manual method loaded with CTC-PAL
Problem:
On a system configured with 7890A/CTC-PAL, the sequence table would not let you enter a vial number for a CTC method if a manual inject method was loaded. You get error message “Vial number is of out of range”. If the CTC-PAL is removed from the configuration, but the CTC-PAL files are still present in the instrument folder, this will cause an error in instrument control initialization.
Temporary Solution:
A point patch (instctl.mac and instctl2.mac) is available as a temporary fix. These files will work with G1701EA E.02.00 and G1701EA E.02.00 SP1.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from:
instctl.mac to instctl-orig.mac
instctl2.mac to instctl2-orig.mac
2. Copy the new files to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
PAL: CTC-PAL Bad argument error with 6890/5975C AFTER installing E.02.00 SP1
Problem:
The MSD ChemStation was updated from G1701EA E.02.00 to E.02.00 SP1 and after the update the system was getting bad arguments:
G1701EA E.02.00
G1701EA E.02.00 SP1
G3384AA A.01.04SR1
What happens is:
When you start single run or sequence you get error: Bad Arguments
When you start a run with the green arrow:
You can see that in the grey Inlet location nothing is selected.
When you have a 7890A configured the front inlet is selected.
The variable for this is _locfrontavail
This variable is set to 0 when 6890 is configured.
Temporary Solution:
The workaround is to remove G1701EA E.02.00 SP1 to allow the CTC-PAL to operate correctly for this configuration (hardware/software/method).
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Manual Tune Panel shows Turbo Pump text instead of Diffusion Pump
Problem:
Using G1701EA E.02.00 software with a 5975 diffusion pump system: When you look at the Vacuum Status panel it will correctly let you know that you are running a diffusion pump system. When you look at the EDP screen it will indicate that you have a Turbo Speed for the foreline pressure of the diffusion pump. The wrong text information is being displayed in the Manual Tune section.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
EasyID converts SIM Quant ion into Scan Quant ion after zooming out and in
Problem:
In Quick EasyID window, when viewing mixed data that has some compounds with Quant Signal set to SIM and other compounds set to SCAN, zooming out on window #6 and zooming in again converts SIM Quant ion into SCAN Quant ion. The datasim.ms is replaced by data.ms and Quant database is updated to use SCAN Quant ion.
Temporary Solution:
A point patch (startup.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msmacros, rename the existing file from startup.mac to startup-orig.mac
2. Copy the new file to the directory C:\msdchem\msmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Assign Sample Names to Method is not working correctly under Secured Control
Problem:
Under Secured Control > Assign Sample Names to Method, select "" in the Sample Name Action dialog box and click the Modify button. This should open up the Input dialog box for you to enter the new sample name. Instead, you may be asked to "Save Sample Names?" or nothing happens.
Temporary Solution:
The temporary fix for this defect is a point patch (msdlg32.dll).
Fix Information:
The msdlg32.dll file needs to go into directory C:\msdchem\MSexe. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
G1701EA E.02.00 SP2 Release Notes
Problem:
SP2 supports an updated version of the 7890 Driver [2.12 (042)]. The driver supports an updated 7890 firmware [A.01.10]. The firmware supports the Multimode inlet and the 7693A Automatic Liquid Sampler. The firmware is included on the SP2 CD.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Vial picture is blank during a Rear Injection for a run method or sequence
Problem:
When doing a Rear Injection, the vial picture on Instrument Control is blank. When you run a Front Injection, the vial picture shows the correct vial number that is currently being using for the run.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Sequence log shows vial number as 0 when doing Rear Injection for 6890
Problem:
6890 Sequence log lists the vial number as 0 when doing Rear Injections. It doesn't matter what type of signal you are using (MS or GC).
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
DA - reprocessing fail with error “Could not open file C:\.. \reprocess.log"
Problem:
If you reprocess data located in a different directory than the acquired data directory, the reprocessing will fail with this error message: "Could not open file C:\MSDCHEM\1\DATA\xxx\reprocess.log” The cause is in: Macro: INITDASEQLOG, Cmd: open daseqlog$ for output as #1
Temporary Solution:
The workaround is to reprocess the data with the same data file structure.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
CHS/Custom Report: First paragraph not translated in "Report Wizard" dialog.
Problem:
From Custom Report's Control panel, select "Creat New Database", notice that the first paragraph does not translated.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Calibrated column not used or download to GC
Problem:
From the GC Configuration > Calibrated a column from inventory. Four meters have been trimmed off, so the column length is now 26 meters. After selecting OK to download change to GC and saving the method following method resolution, the GC pressure setting does not change for the new column length. Instead, the original column length of 30 meters is shown.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Method resolution is putting all driver icons in left corner of panel
Problem:
All the GC driver icons during method resolution are lumped together in the top left corner of the panel.
Temporary Solution:
Click OK button in the present configuration and then re-enter the GC parameters and all of the icons will appear as normal.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
JPN: cosmetic issue in Instrument Control window
Problem:
Cosmetic issue; The words "Data analysis" appear in Instrument Configuration window for no purpose.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Timestamp truncation of AIA files -080 instead of -0800
Problem:
Timestamp truncation of AIA files -080 instead of -0800, GMT offset was not being done correctly.
Temporary Solution:
n/a
Fix Information:
Fixed in release version G1701EA E.02.00 SP2 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
PAL: Bad argument error with 6890/5975C AFTER installing SP1
Problem:
Upgrade for an existing PAL/6890/5975 msd to E.02.00 SP1, and G3384AA A.01.04. When you start single run or sequence you get error: Bad Argument
Temporary Solution:
Uninstall G1701EA E.02.00 SP1.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Wrong calibration time stamp in Enhanced and EnviroQuant
Problem:
Customer updates the responses for the calibration levels Jan 21, 2008 15:00 hours. The calibration report and quant report show the same time stamp. Customer on Feb 2, 2008 9:00 hours edit the compound database and changes 1 compound to quadratic fit. Now calibration report show the Feb 2 date and time but the quant report shows Jan 21. Now if you run the qt command and not the pull down menu quant item all matches no problem.
Temporary Solution:
The workaround is to run the qt command and not the pull down menu quant item. This is because the pull down quant menu item runs quantrptopt and this command is broken. It is reading the time stamp for the qdb.mth when the method was created.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Barcodes containing more than 15 characters are not read correctly during sequence
Problem:
If you enter a Code 128 barcode that is more than 15 characters, the label will not be read correctly during a sequence run.
Temporary Solution:
Barcodes are limited to maximum of 15 characters.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Time of acquisition is incorrect in data.ms
Problem:
E.02.00 SP1 places an incorrect time of acquisition in the MS data file. Instead of the time of injection, the time of acquisition is recorded after the solvent delay.
Temporary Solution:
A point patch consisting of three files (hpms0m00.dll, msfile.dll, msinsctl.exe) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In directory C:\msdchem\MSexe, rename the following files from:
hpms0m00.dll to hpms0m00-orig.dll
msfile.dll to msfile-orig.dll
msinsctl.exe to msinsctl-orig.exe
2. Copy the new files to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Retention time on chromatogram vs integrated result is off by 0.001 min
Problem:
When you run autointegrate with an extracted ion, the retention time shown in the chromatogram and the integration tabulate window is different by 0.001.
Temporary Solution:
A point patch (CoreDa.dll) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexes, rename the existing file from:
CoreDa.dll to CoreDa-orig.dll
2. Copy the new file to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Changing ISTD weight is only supported for AROMATICS analysis.
Problem:
If the customer is using Enhanced, EnviroQuant or DrugQuant mode, changing the ISTD weight column will show NO difference in the calculated amounts. Similarly, adding it to the sample log table will result in NO change.
Temporary Solution:
Software is working properly as designed. For Aromatics mode, all the ISTD compounds are required to have their individual percentage of ISTD weight per compound entry in the quant database. For the Enhanced, EnvirQuant and DrugQuant modes, exact weight of each ISTD compound is not required and therefore there is no support for multilple internal standards.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Preprocessing of sequence fails with Undefined Symbol "BCodeFail"
Problem:
A defect in the macro "ictopseq.mac" causes it to fail and this results in only the first level of the three level calibration table being updated.
Temporary Solution:
The workaround is to set the variable BCodeFail to 1 in the instrument session by typing the following and press return: Bcodefail=1 in the command line and run again
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Cannot configure 6850 with CTC PAL
Problem:
You cannot configure a 6850 with a CTC PAL in Instrument Control. This problem occurs in G1701EA E.02.00 SP1 and SP2.
Temporary Solution:
The workaround is to manually modify the following settings in the msdchem.ini file. ALS_ID=2 ALS_TYPE=2
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Wanted TIC and EIC to be displayed together in the same window
Problem:
Customer wants to display the TIC & EIC together. Using stack, when the EIC is loaded, the TIC is cleared TIC from the stack. As a result only the EIC is displayed.
Temporary Solution:
Workaround is to display both TIC & EIC's in same window using 'analyze multiple data files'. But when you click autoscale Y axis, this doesn't let you zoom in on the TIC & EIC separately. A second workaround is to use the draw command and stack to display the two chromatograms in another window. Then zoom in on either of the chromotagrams you want. The disadvantage is that the extra window contains both chromatograms.
Fix Information:
In G1701EA E.02.01, select Chromatograms > Ion Chromatograms with Alternate Signals. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Incorrect FPD flows documented in GC/GCMS Maintenance Guide (5989-7612)
Problem:
Page 99 of the GC/GCMS Maintenance Guide (5989-7612) shows the wrong FPD flows. The flows for Air and H2 are inverted.
Temporary Solution:
n/a
Fix Information:
The correct flows are:
Detector Phosphorus Sulfur
Air 100 60
Hydrogen 75 50
Nitrogen 60 60 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Vial number out of range with 6890/5975/external autosampler
Problem:
With the 6890/5975/external autosampler configuration, it's not possible to enter a vial number different than 1 in the sequence log table. "Vial number is out of range" error message occurs.
Temporary Solution:
A point patch is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from:
instctl.mac to instctl-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
The buttons in Edit GC Parmaeters window are not available
Problem:
After installation of G1701EA E.02.00 SP2, the buttons in Edit GC Parmaeters window are not available.
Temporary Solution:
Check that the monitor resolution is at least 1280x1024 if you are running G1701EA E.02.00 SP2 software.
Fix Information:
This minumum screen resolution is required to accommodate the changes in the GC 7890 driver to display the oven temperature program in Edit GC Parameters. DA-G3170-90183 sitePrep.doc has been updated with 1280x1024 as the minimum monitor resolution. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Editing running sequences of overlapped methods may result in an incorrect vial being injected
Problem:
For methods with Sample Overlap enabled, if you change or insert a vial number of the next sample in the sequence after the ALS has started to process that sample, the change in the vial number will be ignored and the original vial will be injected. In addition, the sequence log and report will incorrectly show the sample information and vial number of the inserted sample, instead of the actual vial that was injected.
The example below illustrates the problem of editing an overlapped method in a running sequence.
Starting sequence Fri Oct 16 16:41:07 2009
Instrument Name: EI.CI-GCMSD
Sequence File: C:\msdchem\1\sequence\overlap.s
Comment:
Operator:
Data Path: C:\MSDCHEM\1\DATA\OVERLAP\
Method Path: C:\msdchem\1\METHODS\
Line Type Vial DataFile Method Sample Name
-----------------------------------------------------------------------
1) Sample 1 vial 1 OVERLAP Sample 1
2) Sample 6 vial 6 OVERLAP Sample 1
3) Sample 2 vial 2 OVERLAP Sample 2
4) Sample 7 vial 7 OVERLAP Sample 7
5) Sample 8 vial 8 OVERLAP Sample 8
6) Sample 3 vial 3 OVERLAP Sample 3
7) Sample 4 vial 4 OVERLAP Sample 4
8) Sample 5 vial 5 OVERLAP Sample 5
where line 2 (vial 6) , line 4 (vial 7), and line 5 (vial 8) were inserted to the running sequence table.
However, the actual vial numbers used/injected were:
Vials 1, 2, 2, 3, 8, 3, 4, 5 not the
Vials 1, 6, 2, 7, 8, 3, 4, 5 as reported in the sequence log
Temporary Solution:
To avoid this undesirable situation, do not edit the first editable line while the sequence is running. If you need to edit the sequence while it is running, you should edit at least two lines below the currently active line.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Unable to run sequence with vial numbers 2-8 due to error "Vial: For valid Vial numbers, see Help"
Problem:
Only vial number 1 is allowed if NO tray is installed when system has this configuration 7890+5973+G2913A injector (high density turret)+E.02.00 SP2.
Temporary Solution:
After making changes to the system configuration, you must make sure that the the GC configuration is updated. Once GC configuration has been updated, the MSD ChemStation will allow vials 1-8 to be used.
Fix Information:
To get GC configuration update:
1. Open Instrument Control
2. Go to Instrument > GC Edit Configuration
3. In the Connection tab, click on "Get GC Configuration" button. You should then see "Successful connection to GC - Config available". .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Only vial 1 is allowed when running E.02.00 SP2+6890+G1215A+18596B+G1513A
Problem:
When running G1701EA E.02.00 SP2 with this configuration, GC 6890N + ALS controller (G1215A) + tray (18596B) + ALS injector (G1513A) with standard turret installed in rear position, only vial #1 is allowed.
Temporary Solution:
A point patch (instctl2.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing file from:
instctl2.mac to instctl2-orig.mac
2. Copy the new file to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Performance report incorrectly shows FID signals in data table, instead of TIC as shown in report header
Problem:
When generating the performance report with dual signal (TIC and GC-FID), the data table incorrectly shows FID signals, instead of TIC as shown in the report header.
Temporary Solution:
A point patch (perf.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe\Addon, rename the existing file from:
perf.mac to perf-orig.mac
2. Copy the new file to the directory C:\msdchem\MSexe\Addon .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
After upgrading from version D.03 to E.02, barcode reader does not read letter correctly, numbers are fine.
Problem:
A barcode that has "KP A" become "K" after upgrading from version D.03 to E.02. This happens with Code 39 Full ASCII and 2 of 5 Interleave barcode formats. It only fails if you run a sequence. Reading the labels works fine.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Quant result modifications in QEdit are missing in XML and XLS quantitation reports
Problem:
When the quant results are generated via Quantitate and Calculate, only the *.htm quant report includes the modifications. The *.XML and *.XLS quantitation reports do not include the new quant results.
Temporary Solution:
A point patch (XLSQRes.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe\Addon, rename the existing file from XLSQRes.mac to XLSQRes-orig.mac
2. Copy the new file to the directory C:\msdchem\MSexe\Addon .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Wanted FID noise range displayed in Performance Report.
Problem:
Enhancement request for the FID noise range to be displayed in the Performance Report.
Temporary Solution:
A point patch (perf.mac) is available as a temporary fix. 1. In the directory C:\msdchem\MSexe\Addon, rename the existing file from: perf.mac to perf-orig.mac 2. Copy the new file to the directory C:\msdchem\MSexe\Addon
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Time of 12:00 midnight and 1:00 am it gets a time stamp of PM not AM
Problem:
One can run a sequence and quant the data files and everything looks good. Dates are ok. The problem when the data is exported to a custom data base. When the data gets exported between the time of 12:00 midnight and 1:00 am it gets a time stamp of PM not AM. Any other time it has the correct AM or PM.
Temporary Solution:
The user may be able to change the reference in the database to $A$3 (without the VALUE() function) and get the correct am/pm string. OR, If using EQ mode, implementing 24hr time format in the EDA Configuration.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
G1701EA E.02.00 SP2 Memory Leak Might Cause Sequences to Crash
Problem:
This is a notification about a known memory leak issue in the MSD Productivity ChemStation software (G1701EA) version E.02.00 SP2. As a consequence of the memory leak, the MSD Productivity ChemStation software might crash during a sequence run or when the system is left idle over long periods of time.
Temporary Solution:
A patch (gc7890.dll) is available for ENG, CHS, and JPN versions of G1701EA E.02.00 SP2. It is recommended that the patch be installed ONLY on systems that have the memory leak symptoms.
Fix Information:
To install the patch, users must perform the following steps.
1. Close MSD ChemStation software, if necessary.
2. Go to directory \msdchem\MSexe.
3. Rename file “gc7890.dll” (5/15/2009) to “gc7890-orig.dll” to keep backup copy.
4. Unzip the appropriate language version of the patch. Once unzipped, the
patch filename is “gc7890.dll”.
5. Copy and paste patch file “gc7890.dll” to the directory \msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
GC Configuration Changes
Problem:
The recommended method to change the configuration of a GC is to shutdown the Chemstation. Then make the configuration change at the keyboard of the GC. Then restart the ChemStation. If this procedure does not work, reconfiguration the instrument and restart the ChemStation.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Custom report problems with Laserjet 3005d
Problem:
It has been confirmed that certain printer drivers, when used in conjunction with Custom Reports, can cause problems ranging from general errors to template corruption. While we have been able to determine the source for and include repairs for some of these issues in E.02.01 Custom Reports, future driver updates and printer models may introduce new problems.
Temporary Solution:
The use of the LaserJet4 printer driver is recommended as this driver has not been identified as the source of any problems.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Cannot run Lab Advisor with 68x0 with 7693 ALS
Problem:
This driver does not support concurrent applications running on one GC.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Should not allow dual injection sequence to run with ONLY front or rear method
Problem:
When you set up a dual injection sequence (linked or unlinked) and specify a method that was ONLY front or rear injection, this error is not flagged. The sequence seems to run ONLY the front injections or ONLY the rear injections. The problem comes in if overlap is specified. The same scenario in that case will result in the wrong vial being injected.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Instrument Control crashes when wrong inlet location is selected
Problem:
In G1701EA E.02.01, running with the injector set to rear, even though the inlet location panel is set to front, causes Instrument Control to immediately abort and hang.
Temporary Solution:
The workaround is to end task for Instrument Control through Windows Task Manager and power cycle the instrument.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software - > GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software - > GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Signal 1 in dual injection must be associated with the front inlet
Problem:
1. Edit a Dual method. (Method is attached, Short-Dual-SimScan01.M.zip)
Font: Sim Sncan,
Back; GC Signal1, test plot
oven 1 min
2. Run the dual method. Both (Front & Back) data are acquired correctly.
3. Create unlinked sequence with the Dual method. (Sequence is attached,signal1-01.s )
4. Run Sequence.
5. 1st acquisition is finished. but the error message appear "GC data nor MS data are not acquired."
Temporary Solution:
The workaround is to change the method so that there must be one signal associated with the front inlet and one signal associated with the rear inlet. Signal 1 is always associated with the front inlet.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Cannot reset upper temperature limit
Problem:
Prior to running OFN, two columns are configured in the software with the second column having upper temperature limit of 240 degrees. This prevents the OFN method from running properly as it needs to be at higher temperature. After the second column is removed and the method is saved, the upper temperature limit remains 240. Deleting and reconfiguring instrument #1 also fail to reset the upper temperature limit.
Temporary Solution:
The workaround is to delete instrument #1, delete directory C:\msdchem\1\, and then reconfigure instrument #1. Next, set upper limit as usual.
Fix Information:
Use of the column temp over ride is supposed to allow the system to temporarily ignore a setpoint. But unless I am going to permanently disable the safety feature provided by upper column limit, I must be able to properly reset it within the software S.Hite .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Aux does not activate to allow backflush
Problem:
When the method is set with Aux OFF (i.e. unchecked), there is no makeup flow through the CFT device during run. Backflush parameters are set and the evaluate screen indicates that backflush will occur. However during postrun, Aux is never turned on and is NOT set to backflush pressure.
Temporary Solution:
The workaround is to evalute backflush settings and turn Aux ON at the start of postrun, if it is not ON during the run.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Custom report has formula error after migration and reloading
Problem:
Modifying the links provided in the custom report and replacing them with your own conditional "if"statements will result in formula error when the sheet is recalculated.
Temporary Solution:
The workaround is to put your data containing the conditional statement into another cell on the 'main' sheet (outside of the print area) and then reference that cell.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Custom Report Database (CRD) file containing bad characters can NOT be closed in Excel
Problem:
If you open a Custom Report Database (CRD) file that has bad characters in cell C3 in Excel, the CRD file can NOT be closed in Excel. The bad characters look like: ='C:\msdchem\custrpt\[ C\msdchem\custrpt\[detail.xls]Sheet1]#REF'!A$2 where the empty space after the "[" and before "C" designates a square block. Once this file is opened in Excel, attempts to close the file become very difficult. Excel reports an undefined reference and states it "cannot close". The problem occurs in both Enhanced and EnviroQuant modes of MSD ChemStation. It doesn't occurs if you look at the reports, instead of databases.
Temporary Solution:
The workaround to close the CRD file in Excel is to do either: 1. End task for Excel using Windows Task Manager 2. Delete line 3 in Excel
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
2-3 seconds delay when switching between SIM groups
Problem:
There is a 2-3 seconds delay at the start of the first SIM cycle that causes a distortion or loss of data points across the chromatographic peak for target compounds eluting across the SIM group change. This problem does NOT occur on 6890N/5975A systems running G1701DA D.02.00 software and 5.01.9x firmware.
Temporary Solution:
Workaround is to turn off Trace Ion Detection (TID).
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Sequence log shows wrong sample having a mismatch barcode in dual injection sequence
Problem:
If the barcode mismatch occurs on the RearSamp line, the sequence log will report the mismatch on the Sample line instead. For example, the sequence below is setup with barcode mismatch on line 3. 1 RearSamp 2 Samp 3 RearSamp 4 Samp When sequence completes, the sequence log shows the mismatch on line 4.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Stopping a Sequence Post-Injection (but before vial is returned) causes a Pre-Run Hang on Restart.
Problem:
A three-line sequence with overlapped injections (option 1) is stopped using Stop button post injection, but before the vial is returned to the tray and the next vial is picked up. As a result, the whole sequence is aborted. Upon restarting the sequence, the sequence is restarted at line 1, instead of resuming the next line in sequence. It then hangs in prerun and nothing happens. You can the abort the hang, but the sequence can't run unless you shutdown and restart Instrument Control.
Temporary Solution:
The workaround is to stop a run after the ALS finishes. This will stop cleanly and return the vial on resuming or restarting the sequence.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Dual tower sequence is resumed from wrong line after sequence is stopped
Problem:
If "Keyword" is included in the Sample Log Table, after stopping and resuming the dual tower sequence, the wrong line is resumed.
Temporary Solution:
The workaround is to re-load the sequence and resume at the appropriate sample line.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Clicking Pause during overlapped CTC sequence will pause sequence after the currently running sample is complete
Problem:
When user clicks the Pause button during an overlapped CTC sequence, the sequence will pause after the currently running sample is complete.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Can not display mass spectrum of any peak selected from top TIC of unmerged overlay TIC window
Problem:
The mass spectrum cannot be displayed when you select a peak from the top TIC in the overlaid and unmerged TIC window. This problem occurs only if you overlay the second TIC by right-clicking on the data file in the navigation panel and selecting "Overlay TIC", and then un-merge the TIC display.
Temporary Solution:
The workaround is to use Tools > Overlay Chromatograms to overlay TICs.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Can't load Integration Parameter File (.e or .p) when setting up quantitation for calibration
Problem:
Under Calibrate > Set Up Quantitation, when you click on "Browse" button next to "Interation Parameter File", it points to "My Computer" folder, instead of a method folder so you choose an .e or .p file to use. Even if you browse to C:\msdchem\1\METHODS, you don't have the option to select a .p or .e file.
Temporary Solution:
The workaround is to type in the name of the .e or .p file directly in the "Integration Parameter File" field. You don't need to enter the full path of the file.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Emethod Issues
Problem:
The Emethod import process does not display the export notes correctly. Typically a row of question marks are shown, "???????????????????".
Temporary Solution:
After importing an Emethod, all parameters should be reviewed and verified. If the Emethod import fails, the parameters must be entered manually.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Method migration issues
Problem:
When migrating methods from one instrument type to another, the method migration may not always function perfectly. For example 5975 methods that scan beyond 800 daltons will be truncation to 800 daltons when the method is migrated to a 5973 MSD. GC and ALS parameters are sometime not migrated perfectly due to differences in the parameters between the two different pieces of hardware.
Temporary Solution:
Prior to migrating any method between different instrument type, the method should be archived to durable media and a copy of ACQMETH.TXT, if present in the *.M folder should be printed. After the migration process, the method should be printed and compared to the original ACQMETH.TXT. If necessary, acquisition parameters should be manually edited. Mass Spectometer tune parameters should NOT be manually edited because each instrument should use a tune file and parameters resulting from an actual AUTOTUNE.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Sequence default naming convention doesn't properly handle vial number greater than 100
Problem:
In G1701EA E.02.00 SP2, the default data file naming makes it difficult to track which vial it was injected, if the vial is in position number greater than 100.
Temporary Solution:
n/a
Fix Information:
In G1701EA E.02.01, the new default naming will contain three characters for the vial and run count. For example:
00101001.d is for vial 1, injection 1, run 1
12301002.d is for vial 123, injection 1, run 2 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Sample name in Sample Log Table is incorrectly changed to method name at Reprocessing
Problem:
In DA, you edit sequence table (Reprocessing > Edit Sequence) by changing the method name in the table. You then click OK and close out of the Sequenc Log Table. When you go back to edit the sequence table again (Reprocessing > Edit Sequence), on the line that you have changed the method, the sample name is incorrectly changed to the method name. If click OK without changing method name in the Sample Log Table and then go back to the Sample Log Table (Reprocessing > Edit Sequence), the sample name is changed to the method name.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Multiple Reports operation halted after printing 50 Custom Reports
Problem:
When printing 108 reports from a sequence, the system stops with error message after 50 reports were printed. Error message is "CUSTRPT: Data Analysis did not respond. Invalid procedure call or argument. Multiple Reports Operation Halted."
Temporary Solution:
A point patch (custrpt.exe) is available as temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\custrpt, rename the existing file from custrpt.exe to custrpt-orig.exe
2. Copy the new file to the directory C:\msdchem\custrpt .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
The buttons in GC Edit Parameters window are partially cut off
Problem:
When you open the GC Edit Parameters window, the buttons on the bottom of the screen may be partially obstructed or cracked. This problem can be seen when you resize the window horizontally or vertically.
Temporary Solution:
The workaround is if you need to resize the GC Edit Parameters window, you should resize diagonally (i.e. resize from any corner of the window). Alternatively, you can close the window and re-open it. This reverts the window back to the default size and you don't see this problem.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Shutdown/restart is required to run Valve Injection if valve is not previously configured
Problem:
In GC Edit Parameters window, Valve 1 is configured as a gas sampling valve under the Configuration panel and also under the Valve panel. The injection source is then changed to valve/immediate start and the method is saved. When the method is run, the inlet location, the msd location, and both data file locations are grayed out. An attempt to upload GC configuration does not fix the problem.
Temporary Solution:
The workaround is to shutdown and restart Instrument Control.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
6890/6850 with 7693 may acquire corrupt GC signals when sampling under 10 HZ
Problem:
When an instrument is configured with "6890 with 7693" or "6850 with 7693", the signal files (*.CH) will not load in Data Analysis, if sampling rates under 10 HZ are used. MS data files are not affected by the GC signal sampling rate.
Temporary Solution:
The workaround is to edit the method to collect GC data at 10 Hz or higher.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Real-Time Plot shows correct GC data, but at incorrect time
Problem:
GC Data in the Real-Time Plot windows is show starting at the beggining of Pre-Run, rather than at the end of Pre-Run (i.e. at the actual t=0.0 time of the injection). The result is that all GC data is shown later than it should, by the length of the Pre-Run phase. This is wrong for GC7890 and for GC6890 and GC6850 with 7693 ALS. It is shown correctly for GC6890 and GC6850 with 7683 ALS.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
Incorrect GC data shown in Real-Time Plot
Problem:
At the end of a run, some GC Data in the Real-Time Plot windows is shown twice. The amount to data (in terms of time) depends upon the data rate. This is wrong for 7890, 6890, and GC6850 GCs with 7693 ALS. It is shown correctly for 6890 and 6850 GCs with 7683 ALS. GC data saved in a file is unaffected.
Temporary Solution:
Just ignore the duplicated data at the end of a run.
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
Quant Report (EPAtemp.txt) is hidden by the chromatogram window with single sign
Problem:
In G1701EA E.02.00 Enhanced mode, when loading single signal FID data (GC only), the chromatogram fills the entire right side of the graphics window. Then go to Quantitate > Calculate, the epatemp.txt flashes and then becomes a background window.
Temporary Solution:
In order to visualize this window, you must click the "Toggle Graphics Windows between iconize and restore states" icon and then the epatemp.txt report is visual but now the graphics (chromatogram) is hidden. If you want to visualize and compare the chromatogram to the report, you must restore the window and manually resize the window. When the next file is loaded, the same series of event needs to occur when graphics and report are compared.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
6850 GC only data cannot be loaded
Problem:
When you load a GC only data file acquired on 6850 GC, you get error message "This 7890 data file is invalid. (Start/End time is not correct)" and the data does not load.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
“Tray Name” and “Sample Prep” fields in Sample Log Table is combined into “PAL Tray / Sample Prep"
Problem:
The E.02.01 Help documents “Tray Name” and “Sample Prep” as two columns in the the Sample Log Table. However, in the Sample Log Table window, these two columns have been combined into a single (overloaded) item, “PAL Tray / Sample Prep”.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
Uninformative error messages in reponse to failure to connect to GC
Problem:
When you try to connect to a 6850 that is cuurrently in use by someone else, you get a series of four or more (some duplicate) error messages. But none of them tells you that the GC is not responding. The system then crashes with apg_top.exe still running in Windows Task Manager. Error messages: Configuration Validation: The IP address is not valid. Configuration Error: Config file not valid, using default Microsoft Visual C++ Runtime Library: Runtime Error! Program: C:\msdchem\MSexe\msinsctl.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. Microsoft Windows: MS Instrument Control and Calibration has stopped working Windows can check online for a solution to the problem.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Error "Undefined symbol: Y" appears in Classic Reports (Detailed)
Problem:
While printing a Classic detailed report the error "Undefined Symbol: Y" appears in the status bar. The error comes from any component in the chromatogram that has only the Target ion in the quant table. No error if all the compounds have at least one qualifier. The report is printed but does not include the compound without the qualifier.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
AIA export to CDF file resets date and time of acquisition for 6890 and 7890 GC signals
Problem:
Upon exporting either a 6890 or 7890 GC data file to AIA format (.CDF), MSD ChemStation software incorrect resets the date and time of data acquistion to the date and time of AIA/CDF conversion. The date and time of data acquisition in the "Acquired On" field should NOT change.
Temporary Solution:
A point patch (gcf_aia.dll and opencont.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In directory C:\msdchem\MSexe, rename the existing files from:
gcf_aia.dll to gcf_aia-orig.dll
opencont.mac to opencont-orig.mac
2. Copy the new files to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
"clip" command does not properly copy annotations
Problem:
When you use "Annotate Chromatogram with PBM results" and then clip the window using the command line, the annotation is rotated by 180 degrees and is not longer fully visible.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Annotated Japanese texts become garbage characters
Problem:
When you select Chromatogram > Integrate and Label Peak Areas, all annotated Japanese texts become garbage characters. When you select Chromatogram > Integrate and then select Chromatogram Integrate and Label Peak Areas, the annotated font type is changed to "Arial" which does not support Japanese characters.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Cannot paste chemical structure in spectrum window in Multi-Data View
Problem:
In Multi-Data View, when you try to paste the chemical structure in the spectrum window after doing search library, you see "Spectrum has no library search results" in the message line and no structure is pasted in the spectrum window.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Unidentified sym X when trying to setup QDB on FID Signal with mixed mode data
Problem:
When trying to setup QDB for only FID Signal with mixed mode data loaded, you get error "Unidentified symbol X" when trying to pick retention time of FID peak. If you turn the MS signal off and then setup QDB, it will let you pick retention time of peak.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Manual integration causes wrong sum of areas (heights) for target ion and qualifiers
Problem:
With the calibration table has with target and at least one qualifier and the option to sum the areas (or heights) of the qualifier ions and target ion selected, you go to Quantitate > Calculate and then View > QEdit Quant Results. Next, you manually integrate the trace for the target ion and then repeat the manual integration same target ion trace. Next, you manual integrate the trace for the qualifier 1. The new area is added to the one shown of the target ion. You repeat the manual integrate on the same qualifier 1 and again this area is added to the previous area. After the first manual integration of the target and qualifier 1, the area or height on the screen should be the sum of the target and qualifier 1. However, by manually re-integrating qualifier 1, the total area becomes: Area of Target + old area of qualifier 1 + new area of qualifier 1, instead of: Area of Target - old area of qualifier 1 + new area of qualifier 1
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Stopping sequence and re-running same sequence gets error
Problem:
When you stop the sequence, a temp file is created. Then when you run another sequence and use the same data file name, this causes an error because the temp file already exists with that name, even though you have checked the option to overwrite data files.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Error when using GC Align with mixed mode data
Problem:
When you use the GC Align function for mixed mode data, you can set the peaks to use for align, show you the peak setpoints, do the align. But you get an error when you go to View > Return to Data Analysis or to Alignment > Save alignment points.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Cannot do any vial greater than 100 with 7693 ALS autosampler in Drug Quant mode
Problem:
You can not use a vial number greater than 100 in the sequence table. If you do, then when you run it, the current sequence table is clear and you get error message "You can not deal with a batch that has an empty sample log table".
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Stagger keyword does not work after installing E.02.00 SP1
Problem:
In GC EnviroQuant the stagger keyword did not work after loading E.02.00 SP1.
Temporary Solution:
The workaround is to remove E.02.00 SP1.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Inconsistent error messages about cause of a sequence stop
Problem:
After 3 attempts to pick the vial, a sequence stops because there is no vial in the gripper. However the error messages about what cause the sequence to stop are inconsistent in the various logs. The sequence.log reports "Fatal sequence error detected", but the mslogbk.log reports "Run Method Error - consult logbook". The MSD at the LUI reports "Error on HC002.D see HOST LOG FILES". HC002.D is a data file next in the cue to be acquired. The LUI should report the correct data file that the instrument fails to acquire.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Monitor for HiVac is partially displayed in Instrument Control View
Problem:
In G1701EA E.02.00, HiVac monitoring value is partially displayed. The right side of the monitor is missing.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Batch Reprocess stops with error "Can't find cquant.mac"
Problem:
Batch Reprocess stops with an error indicating it cannot find _methpath$+_methfile$+"\cquant.mac". This is because it is looking for cquant.mac in the _macropath$ folder instead of the methods.
Temporary Solution:
A point patch (batchda.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from:
batchda.mac to batchda-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
The TPH Valid macro (TPHValid.mac) does not match the quant report output
Problem:
Frequently the TPH (Total Petroleum Hydrocarbons) analysis requires an independent verification that the calculations are indeed removing the surrogate or internal standards (ISTD) areas from the area summation. In this particular case, the output from the TPH valid macro does not match the output from the quantitation report.
Temporary Solution:
The workaround is to remove or change the surrogate and internal standard compound designation from S or I and re calculate the data quant results file and compare the values obtained from the quant results files.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Date time stamp for 6890 GC only data has wrong format
Problem:
In version E.02.00, 6890 GC only data files have the wrong date time stamp even though windows is set to mm/dd/yyyy. It is being set to day-month-year. Same GC on D.03.0 has correct date time stamp. 7890 GC only data files are not affected in E.02.00.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
CAS number allows only 9 digits
Problem:
In E.01.00 and E.02.00, CAS number allows only 9 digits, instead of 10 digits in version D.03.00.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Tune Values not importing into Custom Reports E.02 SP2
Problem:
Tune values (em volts and repeller voltage) appear as blank in custom reports due to the way they are listed in the pre_post.ini file.
Temporary Solution:
The workaround is to modify prepost.mac. Name DoPPSave parameter inif$,parm$,cmd def 0,d1$ def "",d2$ def "",d3$ def "",d4$ def "" local inisect$,temp inisect$="Tune Values" Now change inisect$="TuneValues" so it does NOT have a space between Tune and Value. This will then work on all data acquired after this change. Does not fix data acquired before the change.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Cannot start instrument session with Headspace A.02.01 and G1701EA E.02.01
Problem:
Instrument session fails to initialize with Headspace A.02.01, 6890 or 7890 GC, and G1701EA E.02.01. This is due to the macros (ictop.mac, ictopseq.mac, and msinsctl.mac), which are part of the Headspace A.02.01 installation, are no longer compatible with G1701EA E.02.01. These macros were necessary in G1701EA E.02.00 and E.02.00SP1 for providing the 'live sequence edit' capability. However, these files are changed for G1701EA E.02.01 needs such that the versions included in the Headspace A.2.01 installation are no longer compatible with G1701EA E.02.01. Therefore, installation of Headspace A.02.01 will result in G1701EA E.02.01 failing to start an instrument session.
Temporary Solution:
A point patch (ictop.mac, ictopseq.mac, and msinsctl.mac) is available as a temporary fix. Important: G1701EA E.02.01 and Headspace A.02.01 must be installed BEFORE installing the point patch.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from:
ictop.mac to ictop-orig.mac
ictopseq.mac to ictopseq-orig.mac
msinsctl.mac to msinsctl-orig.mac
2. Copy the new file to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
AutoQuant setup uses AutoIntegrate
Problem:
AutoQuant uses auto integration when using the ChemStation Integrator. However when using the RTE integrator, AutoQuant Setup uses the integration parameters as defined by the user.
Temporary Solution:
n/a
Fix Information:
In E.02.01, users will be prompted to use METHOD or AUTO integration if they are adding compounds to a quant database via AutoQuant setup. For new quant databases, the default integrator is RTE and the integration is performed prior to the panel the allows the user to change the integrator. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
GC mode TPH calculation ignores QDEL of surrogates
Problem:
If you Qdelete the surrogate, the area is not added back to the hydrocarbon compounds. But if the surrogate is manually integrated to have less area, the area is correctly added back.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Rear inlet injection causes incorrect logbook entries that barcode does not match
Problem:
Injecting from the rear inlet causes incorrect logbook entries where the expected barcode is compared to an empty string. For "If barcode mismatch, inject anyway" option, the logbook always says "barcode does not match" even if the barcode matches. For "If barcode mismatch, don't inject" option, the logbook always says "barcode does not match" even if the barcode matches. No injection is made, even if the barcode matches.
Temporary Solution:
The workaround is to not use the "If barcode mismatch, don't inject" option with a 7890/5975 system if the rear injector is used. In the data file, the "expected barcode" field will be empty, but the "actual barcode" field will contain the barcode read.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Non Target Peak Report does not show edits made to non-target peaks
Problem:
In E.02.01, you edit quant Report Options to include non-target peaks and make changes. When you select Quantite > Generate Reports, the Non Target Peak Search Report does NOT show the edits made.
Temporary Solution:
A point patch (cquant.mac and quantbeg.mac) is available as temporary fix. These macros can be used with E.01.xx, E.02.00 (SP1 and SP2), or E.02.01.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msmacros, rename the existing files from:
cquant.mac to cquant-orig.mac
quantbeg.macto iquantbeg-orig.mac
2. Copy the new files to the directory C:\msdchem\msmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Wrong compound structure in W9N8.sdb
Problem:
A search for CAS # 613310 in the Wiley 9th edition/NIST08 structure database (W9N08.sdb) shows the correct compound (9,10-Dihydoroanthracene), but wrong structure (Anthracene). If you do a search for compound Anthracene, the structure displayed is the same one as for compound 9,10-Dihydoroanthracene.
Temporary Solution:
There is no workaround. Wiley is aware of the problem and will fix the issue in the next library release. The problem affects only condensed aromatic systems (e.g., anthracene, phenanthrene, etc.) in both the NST and Wiley libraries in .L format.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Date of calibration last updated in method does not reflect correct date in calibration curve
Problem:
After performing a calibration update from Calibrate > Update menu, the date/time shown for "Calibration Last Updated" (from File > Print > Method) does NOT reflect correct date/time shown for "Calibration Table Last Updated" (from Calibrate > Edit Compounds > Print Calibration Curve).
Temporary Solution:
A point patch (qcal.mac) is available as a temporary fix. IMPORTANT: There are two versions of the point patch, one for \msdchem\msmacros directory and one for \msdchem\gcmacros directory. Each must be installed in the appropriate directory.
Fix Information:
To install the point patch in the MS macros directory:
1. In the directory C:\msdchem\msmacros, rename the existing files from qcal.mac to qcal-orig.mac
2. Unzip "MS_qcal.zip" and copy the unzipped file "qcal.mac" to the directory C:\msdchem\msmacros
To install the point patch in the GC macros directory:
1. In the directory C:\msdchem\gcmacros, rename the existing files from qcal.mac to qcal-orig.mac
2. Unzip "GC_qcal.mac" and copy the unzipped file "qcal.mac" to the directory C:\msdchem\gcmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
SmartCard 3 FW fails to update from 3.01.58 to 5.02.07 directly in G1701EA E.02.01
Problem:
In MSD Productivity ChemStation G1701EA E.02.01, SmartCard 3 firmware version 3.01.58 or earlier fails to update to 5.02.07 directly. This failure may be due to the msupdate.exe in MSD Productivity ChemStation E.02.01 being unable to correctly communicate with or identify the SmartCard 3 running version 3.01.58 or earlier.
Temporary Solution:
The temporary workaround is to complete the firmware update in two steps. The first step is to use the attached update utility (E_02_00 Firmware Update.zip) to update the firmware from version 3.01.58 to 5.02.04. The second step is to update the firmware from version 5.02.04 to 5.02.07 using the update utility in MSD Productivity ChemStaion E.02.01.
Fix Information:
Steps to update firmware:
1A. On a system running MSD Productivity ChemStation E.02.01, unzip the attached "E_02_00 Firmware Update.zip" to a USB drive or local drive. There will be 14 files, including msupdate.exe (date stamp 2/27/2008), under the extracted directory E_02_00 Firmware Update\firmware\5973N.
1B. Double-click on msupdate.exe (date stamp 2/27/2008) to run the firmware update utility. When prompted, enter the IP address of the MSD instrument. Once the update is success, the MS firmware will be updated to version 5.02.04.
2A. Double-click on "Agilent MSD Configuration" icon on the desktop and then click on Help > Check Networking and Update MS Firmware. This will run the update utility in MSD Productivity ChemStation E.02.01 to update the firmware to version 5.02.07. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
5975T HELP Topics are duplicated
Problem:
1. Configure with 5975T LTM GC/MS 2. In MSD Chemstation, click Help > Help Topics. In the Search tab, type "control panel" 3. All the topics are duplicated.
Temporary Solution:
Please ignore the duplicate topics.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
MSD ChemStation version is not updated in "Control panel"
Problem:
1. Use Control Panel > Uninstall Program to uninstall E.02.01 2. Install E.02.02 Prelease version 3. Agilent G1701 MSD Chemstation Version still is E.02.01 in control panel.
Temporary Solution:
Please ignore the revision information and it will not impact software usage.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Cannot edit start time for GC signal with 7890 GC
Problem:
In G1701EA E.02.00, it is not possible to edit the start time for GC signal with 7890 GC. With a 6890 GC, you can edit the start time for a GC signal so you do not have to see the solvent peak (particial data collection function).
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
5975T -- LTM heating problems with 5975T, temperature stability issues
Problem:
The LTM column fails to reach readiness - delay to readiness. For the temperature accuracy, it comes from the circuit control logic of the LTM technologies; during the testing it was noticed that it would not come ready. Delay to readiness means actual LTM column temperature does not settle on the setpoint temperature, it goes 0.4 deg above the set point and sits there.
Temporary Solution:
A temporary bypass to overcome "delay to readiness" is to set the equilibration time field to "0"; this will enable the run to be started.
Fix Information:
With new FW A.03.02.012, this issue has been fixed. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Tune stops with error "GetGainData terminated prematurely: The valid range for EM Volts is 0 to 3000"
Problem:
Tune stops with errors "GetGainData terminated prematurely: The valid range for EM Volts is 0 to 3000" and "Can't read the file C:\msdchem\1\2010-10-13-1520-GainCurve.txt". This errors indicate that source may be dirty or the horn is old.
Temporary Solution:
Workaround is to clean the source or replace the horn.
Fix Information:
The valid EMV range is 0 to 3000. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
SIM BSB doesn't work for SIM/SCAN data
Problem:
If you do background subtraction (BSB) on a SIM/SCAN data file, the SCAN data gets background subtracted and data.ms file is created in BSB folder. However, SIM data is not background subtracted.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
First PBM search always gives wrong results, subsequent searches give right results
Problem:
When doing a library search using probability-based matching (PBM), the results of the first search are wrong. If you do the search again, the second and subsequent searches give correct results.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
The reprocessing menu in Data Analysis is grayed out if you delete or rename last loaded sequence
Problem:
In versions E.02.00 SP2 and E.2.01, if you delete or rename the last loaded sequence by mistake, when you try to access the reprocessing menu, it is grayed out.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Sequence time stamp missing AM/PM information
Problem:
When you perform Sequence > Print Sequence, the time stamp on the print out is missing the AM/PM information.
Temporary Solution:
n/a
Fix Information:
In E.02.02, the sequence time stamp is now in 24-hour format. For example, 18:45:00 denotes 6:45:00 PM. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Custom Database Report shows #### in Date Acquired column and #VALUE in Date Acquired column.
Problem:
In the Chinese version of G1701EA E.02.01, the Custom Database Report (CRD) shows #### in the Date Acquired column and #VALUE in the Date Acquired column.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Elitebook 8540W MUST be re-configured to support 5975T.
Problem:
1. On Elitebook 8540W, the instrument is online properly. When you close the laptop cover (lid), MS becomes offline. 2. Some icons exceed the screen due to display resolution and font settings which makes it difficult to access these icons on the screen. To work properly with 5975T, the power option, screen resolution and fonts of Elitebook 8540W laptop MUST be re-configured for G1701EA E.02.02 SW.
Temporary Solution:
1. Change power plan to be "Balanced": Control Panel > System and Security > Power Options then click "Change plan settings". All should be "Never". Apply before closing the window. 2. Change the windows update options: Control Panel > System and Security > Windows Update > Change settings. Please select "Download updates but let me choose whether to install them" and apply the setting before closing the window. 3. Turn the screen saver OFF: Right click on a empty space on the desktop and click on "Personalize". Click on the "Screen Saver" link at the bottom of the window. Under Screen saver, click on the drop down menu and select "Open" and apply the setting before closing the window. 4. Change the display resolution to 1920X1080: Control Panel > Appearance and Personalization > Display > Screen Resolution. Select "1920X1080 (Recommended)" and apply the setting before closing the window. 5. Change font to "Medium" or "Smaller": Control Panel > Appearance and Personalization > Display and apply the setting before closing the window.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Important notes on Headspace methods and sequences
Problem:
1. Do not forget to periodically review Edit Headspace Configuration and verify that the settings on the Configuration tab are correct. 2. The GC Cycle time in Edit Headspace Parameters is a critical parameter to ensure the maximum productivity of instrument is realized. See the online help in Edit Headspace Parameters for more information. This parameter should be reviewed frequently and updated whenever that actual cycle time changes. 3. The 7697 Sequence Events in the Edit Headspace Parameter should be reviewed and carefully set. In particular, the sequence action for System Not Ready should ALWAYS BE SET TO “ABORT”. If the sequence action for System Not Ready is set to “Skip” or “Continue”, there is a possibility that a sample will be placed in an incorrect data file. “ABORT” is the only supported value for System Not Ready. 4. During a sequence containing Headspace method, it will not be possible to edit the sequence while the first Headspace method is being run because the sequencing software is unaware of the number of vials that may be processed by the Headspace hardware during the first Headspace sample. 5. Similarly, Headspace samples should not be added to a sequence while the last headspace sample is being run because the Headspace hardware will complete the current headspace sequence before the sequencing software can transmit the additional sample lines to the instrument. 6. Pausing a sequence will leave vials in the headspace oven. The headspace keyboard may be used to return the vials to the tray. 7. Caution should also be used when editing a sequence with headspace methods. If you need to edit or add a sample that is close to the currently running sample it is best to PAUSE the sequence, edit the line, and then restart the sequence to ensure that the change is properly captured and communicated to the sampler.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Invalid Func Arugument is displayed at the end of every headspace sequence
Problem:
Invalid Func Arugument is displayed at the end of every headspace sequence. There is not impact in functionality.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Edit GC Parameter and MS Tune panels are slow to respond on GC/MS system with HS
Problem:
When editing entire method on GC/MS system with Headspace Sampler, the response time in the Edit GC Parameter panel, MS Tune panel, etc. are too slow. If you click the OK button too many times, thes software will freeze and you need to go to Windows Task Manager to close the program.
Temporary Solution:
Do not click through screens quickly.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Wrong peak purity result at 9.97min peak in MS demo data
Problem:
Using \msdchem\msdemo\va002.d file, when you perform View > Review Peak Purity for peak 2 at RT 9.97min, window #7 shows the wrong components for ions 2 and 3.
Temporary Solution:
A point patch (mspkpur.dll) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from mspkpur.dll to mspkpur-orig.dll
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Add utility to zip up critical files to send to Agilent when requesting support
Problem:
A new menu item "Zip Up Diagnostic Files..." is available in the Help menu to zip up critical files to send to Agilent for support . The zip file include the startup log, the logbook. Optionally, the current method, data file, and sequence can be included.
Temporary Solution:
A point patch (zipcrit.mac) is available for E.02.02. This utility will be included in E.02.02 SP1.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from zipcrit.mac to zipcrit-orig.mac (if needed)
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Overlap injection does not work when using dual tower
Problem:
Overlap injection does not work when using dual towers. This occurs with overlap option 2 (Prepare sample xx min before end of GC run) and option 3 (Prepare sample xx min after end of GC run.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword:
One-line Description:
Sample overlap is ignored for the initial run of the new method
Problem:
In a sequence having multiple methods, sample overlap is ignored for the initial run of the new method.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
IP Address for the 7697 Headspace Sampler in MSD config and HS configuration menu can be different
Problem:
In MSD Configuration, the HS IP address can be set to a value (i.e. 10.1.1.100) and in the HS configuration within MSD Productivity ChemStation, the HS IP address can be set to a different value (i.e. 20.2.2.202) with no error message. If the IP in the MSD config is correct, the HSS will connnect with no problem, but the HS configuration will show a wrong IP address.
Temporary Solution:
Do not enter a conflicting IP address into the HS Config UI.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Enable users without ECM administrator role to access Review/Change ECM Preferences menu
Problem:
In MSD Productivity ChemStation, the menu ECM > Review/Change ECM Preferences is only available to users who have ECM admininstrator privileges. Many customers would like to have this menu be accessible to users without ECM admin privileges.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in MSD Productivity ChemStation E.02.02 SP1. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
CTC sequence with Tray 2 incorrectly injects from Tray 1 after first injection
Problem:
If you run a CTC sequence using Tray 2, all injections after the fist one incorrectly default back to Tray 1, instead of Tray 2. Also, in the sequence table, the "PAL Tray / Sample Prep" pull down menu is empty, no tray name is displayed, until you save the method again.
Temporary Solution:
A point patch (instctl.mac and instctl2.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing files from:
instctl.mac to instctl-orig.mac
instctl2.mac to instctl2-orig.mac
2. Copy the new files to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Configuring 7683 ALS and 7697 HS on the 6890 GC and 5975 MS system
Problem:
If you have 7683 ALS and 7697 Headspace Sampler on the 6890 GC and 5975 MS system, what is the GC driver to use?
Temporary Solution:
In the GC/MS Instrument Configuration window, you need to select "6890 with 7693 ALS" option under the GC model pull-down menu. This the correct driver to use for configuring 7683 ALS, 7697 Headspace Sampler, 6890 GC, and 5975 MSD system.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
No pull down menu for rows inserted rows in sequence table from Reprocessing menu
Problem:
From the Reprocessing > Edit Sequence menu, if you right-click on sequence table and select Insert Row, the inserted row always appear on top of sequence table (regardless of where you placed the cursor) and there is no pull down menu for columns that usually have pull down menus like Type, Update R.T, Update QI, Update MZ etc.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
After Run System Validation, all toolbars align to left side in Data Analysis
Problem:
After Run System Validation is done, when you open Data Analysis, all toolbars align to left side.
Temporary Solution:
To restore all toolbars to default locations, click Options > Reset Defaults.
Fix Information:
n/a
Keyword:
One-line Description:
Signal to noise does not work on FID signal
Problem:
Signal to noise does not work on FID signal
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
With CTC software A.01.06, MSD ChemStation E.02.02 intermittently crashes after hundreds of injections
Problem:
With CTC software A.01.06, MSD ChemStation E.02.02 intermittently crashes after hundreds of injections with error "MS Instrument Control and Tune has encountered a problem and needs to close. We are sorry for the inconvenience."
Temporary Solution:
n/a
Fix Information:
Issue no longer occurs in E.02.02 SP1.
Keyword:
One-line Description:
New sequence table does not retain ISTD weight, sample weight, and sample density
Problem:
In Aromatic in Gasoline mode, the new sequence table does not retain the fields for ISTD weight, sample weight, and sample density.
Temporary Solution:
A point patch (mstopcmd.dll) is available as a temporary fix.
Fix Information:
To install the point patch: 1. In the directory C:\msdchem\msexe, rename the existing file from mstopcmd.dll to mstopcmd-orig.dll 2. Copy the new file to the directory C:\msdchem\msexe . This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
Error message "Only simple identifiers can be passed by name" occurs
Problem:
Under certain conditions, MSD systems with CI may give error message "Only simple identifiers can be passed by name".
Temporary Solution:
A point patch (flow.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from flow.mac to flow-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword:
One-line Description:
Start Secured Control results in Undefined symbol: getregvalue_
Problem:
In E.02.02 SP1 with Secured Control enabled in Instrument Control, when you select Secured Control > Start Secured Control, Data Analysis opens with "Undefined symbol: getregvalue_" in the message line and there is no menu bar.
Temporary Solution:
A point patch (ezseqda.mac) is available as temporary fix.
Fix Information:
To install the point patch: 1. In the directory C:\msdchem\msexe, rename the existing file from ezseqda.mac to ezseqda-orig.mac 2. Copy the new file to the directory C:\msdchem\msexe . This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
Option to Modify or Repair the MSD Chemstation is no longer available
Problem:
The line statement in the software installation manual at page 77, was only applicable fo for the E.01.xx release versions of the software, not applicable for the E.02.xx
Temporary Solution:
Ignore the statement about option to modify or repair
Fix Information:
This software package has been updated to a new version, G1701FA. No updates to the previous version will be done.
Keyword:
One-line Description:
Wrong values displayed when overlaying oven temperature and signal on TIC
Problem:
When overlaying an oven temperature and signal on TIC, the scale is listed as abundance and values are not correct.
Temporary Solution:
n/a
Fix Information:
n/a
Keyword:
One-line Description:
Wanted: Add ECM Data Path to Report customization options
Problem:
Wanted: Add ECM datapath to the customizable report headers in data analysis.
Temporary Solution:
n/a
Fix Information:
This enhancement has been added to G1701EA E.02.02 SP2.
Keyword:
One-line Description:
QEDIT – changing the qualifier ion integration will change also the quantifier integration response
Problem:
If you select to use the Chemstation integrator and you do the calculations on height, when you change the qualifier ion integration, this will also change the qualifier integration response.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
Vacuum Status window shows incorrect unit for Foreline Pressure
Problem:
In Diffusion Pump system, if you select mTorr as the unit for the Foreline Pressure, the Vacuum Status incorrectly displays the unit in Torr.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
Evaluate DFTPP/BFB and Autofind to forms file are not working
Problem:
When you evaluate to forms file you get macro that has no name. When you autofind, it opens in MultiView and does not create csv file.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
Autosim fails with error Invalid negative time value
Problem:
Error Invalid negative time value occurs when you run autosim.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
GC only Data Anlysis mode does not handle compound type UN and compound type UNH correctly
Problem:
With GC only data is loaded, if you update the quant database that has compound type entries UN or UNH, the software does not update the calibration correctly. Also if you quantitate the data file, it does not handle the compound type UN correctly.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
Custom Reports not updating GC chromatograms correctly
Problem:
Created custom report with chromatograms from ECD1 and ECD2 using data file 009.d. Loaded 007.d and all is correct but chromatograms. This is still showing 009.d.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
Lscnames.ini missing from shipping product
Problem:
The msdchem\msexe\lscnames.ini file is missing from the shipping product. This is part of the LSC report and is used to exclude straight chain alkanes.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword:
One-line Description:
msctrl.exe crashes when exiting acquistion program
Problem:
This application error can be reproduced by duing the following. - Run a 1 line sequence with head space 7697 lab4_dave.mth - Wait for 5 minutes - close the acquistion program Msctrl.exe causes and APPCRASH event view info: Faulting application name: msinsctl.exe, version: 5.0.0.0, time stamp: 0x4dd30129 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0bc5dbb5 Faulting process id: 0x%9 Faulting application start time: 0x%10 Faulting application path: %11
Temporary Solution:
no fix is necessary. this is a result of trying to close a file which is already closed
Fix Information:
n/a
Keyword: 68xx Driver
One-line Description:
Vial Missing Error Message
Problem:
When the 6890 GC encounters a missing vial, the IALog displays Stop key pressed error #1 instead of "Missing Vial."
Temporary Solution:
None
Fix Information:
This is fixed in 68XX Driver version 6.21 which is included in C.01.05 OpenLAB ChemStation and A.04.05 OpenLAB EZChrom.
Keyword: 68xx Driver
One-line Description:
If One Signal Needs to be Saved, it Must be Assigned as Signal 1
Problem:
If only one signal needs to be saved, you must assign it as signal 1.
Temporary Solution:
If only one signal needs to be saved, you must assign it as signal 1.
Fix Information:
Fixed in 68xx driver revision 6.11[008]. This driver is included in B.04.03 SP1 ChemStation and C.01.03 OpenLAB CDS.
Keyword: 68xx Driver
One-line Description:
In 68XX driver revision 5.02 - 6.11, it is not possible to Modify a Method During a Run to Extend the Run Time or Change the Oven Temp
Problem:
It is possible to the software edit parameters screen and change the oven hold time or oven temp and select OK. The GC does not accept the updates. The method in the software is changed to the new values; the GC ignores all.
Temporary Solution:
n/a
Fix Information:
68XX Driver 6.11 is included in B.04.03 SP1, OpenLAB ChemStation C.01.04 and OpenLAB EZChrom A.04.04.
Keyword: 68xx Driver
One-line Description:
Info in Edit instrument parameters\Columns is incomplete
Problem:
Edit instrument parameters; columns Applies to GC’s: 7890A, 6890N, 6850A The window displayed is incomplete; it shows the column type and flow/pressure parameters, but does not give the length, ID or film thickness. These are critical parameters, and should be displayed just as they were in the previous ChemStation revisions. To find these parameters, the user now has to look on the configuration window.
Temporary Solution:
n/a
Fix Information:
Fixed in 68xx driver revision 6.11[008]. This driver is included with OpenLAB ChemStation C.01.03 and OpenLAB EZChrom A.04.03.
Keyword: 68xx Driver
One-line Description:
Ignore missing vial option is not present in GC
Problem:
Run a sequence with 11 runs and the 11th vial is missing. The sequence aborts and SSIZip file was not uploaded to ECM as the 11th vial was missing. The ignore missing vial option is not present in GC.
Temporary Solution:
n/a
Fix Information:
This is fixed in GC Driver version 6.21, which is included with OpenLAB ChemStation C.01.05 and OpenLAB EZChrom A.04.05.
Keyword: 68xx Driver
One-line Description:
Instrument Setup graph has incorrect column legend
Problem:
In the 6890, the legend for the Instrument Setup graph says Column 2, irrespective of which column is highlighted. The graph is correct, it is just the legend that is wrong.
Temporary Solution:
n/a
Fix Information:
This has been fixed in 68XX Driver version 6.21, which is included with OpenLAB ChemStation C.01.05 and OpenLAB EZChrom A.04.05.
Keyword: 68xx Driver
One-line Description:
ALS errors abort sequence; no Retry/Abort dialog box option offered with 68xx RC.NET Driver
Problem:
6890A RC.NET driver with ALS. If an ALS error occurs such as a Vial not found event, there is no dialog box option presented to Retry/Abort. The sequence simply aborts.
Temporary Solution:
n/a
Fix Information:
This is fixed in GC Driver version 6.21, which is available with OpenLAB ChemStation C.01.05 and OpenLAB EZChrom A.04.05.
Keyword: 68xx Driver
One-line Description:
In 68XX Driver Version 5.02, it is not Possible to Start the 6890 RC.NET from the Front Panel Start Key
Problem:
In 68XX Driver Version 5.02, it is not possible to start the 6890 RC.NET from the front panel Start key. Software configuration is Injection source = manual. 6890 is READY, press start and get error message "ERROR Start Key disabled".
Temporary Solution:
The workaround is for the user to start the run from the "run control" then "run Method" in the Chemstation software and then press start at the GC.
Fix Information:
Fixed in driver revision 6.10. This driver is included with B.04.03 DSP1 ChemStation. It is also included with OpenLAB ChemStation C.01.02 and OpenLAB EZChrom A.04.02.
Keyword: 68xx Driver
One-line Description:
CIS4 inlet is not recognized with 6890 GC RC.NET
Problem:
CIS4 inlet is not recognized with 6890 GC RC.NET
Temporary Solution:
n/a
Fix Information:
This is fixed in GC Driver version 6.21, which is available with OpenLAB ChemStation C.01.05 and OpenLAB EZChrom A.04.05.
Keyword: 68xx Driver
One-line Description:
Only Fast Plunger Speed is available for PTV Solvent Vent multiple injections
Problem:
The fast plunger speed is only available when using multiple PTV Solvent Vent injections. Most users of multiple PTV Solvent Vent injections need to use Slow or Variable plunger speed, not Fast.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 6.10. This driver is included with B.04.03 DSP1 ChemStation and OpenLAB C.01.02 ChemStation and OpenLAB A.04.02 EZChrom.
Keyword: 68xx Driver
One-line Description:
Incorrect injection volume shown in method report if PTV solvent vent is used
Problem:
6850 with a PTV inlet The method specifies PTV solvent vent mode with 3 injections, ten seconds apart. The method volume is 5 µL. Specify the method to use method volume for three injections. Each injection is 5 µL. However the report shows the injection volume as 1 µL. This is incorrect. The report should show the injection volume as either 5 µL or 5 µL x 3, or 15 µL.
Temporary Solution:
n/a
Fix Information:
Fixed in software driver 6.10 [023]. This fix is included in B.04.03 DSP1 and later versions of ChemStation. It is included in OpenLAB ChemStation C.01.02 and OpenLAB EZChrom A.04.02 and later.
Keyword: 68xx Driver
One-line Description:
68xx Method Download Times Out
Problem:
Connect to 6890N GC. Within seconds of successfully opening an online session, logbook logs the following simultaneously with the loading of the method. 'Logbook Welcome to ChemStation 12:17:12 06/28/10 0 1da6 4c28cb1f 0 6890 1 Timed out waiting for method download to fin> 12:17:35 06/28/10 0 1da6 4c28cb1f 0 6890 1 ish. 12:17:35 06/28/10 7da 41e0 4c28cb1f 0 Method Loading Method LCV_GCCONTROL.M 12:17:35 06/28/10'
Temporary Solution:
n/a
Fix Information:
Fixed in GC Driver revision 6.10 [027]. This driver version is included in B.04.03 DSP1 ChemStation and C.01.02 OpenLAB ChemStation and A.04.02 OpenLAB EZChrom.
Keyword: 68xx Driver
One-line Description:
"Method modified after loading" occurs when running a sequence (6890 RC.NET)
Problem:
The "Method modified after loading" flag occurs after lauching the sequence. Started the sequence from the ChemStation software. The method modification status indicates that the method has changed when it was not changed and the report will indicate 'modified after loading'. The GC had a calibrated capillary column that was changed to a packed column. When using this method that now has a packed column, the GC reports an error in the length parameter, and that is causing the method download not to reset the 'modified after loading' flag.
Temporary Solution:
There is a workaround: bring Method into MethodEdit UI, and "reconfigure" column (Packed to Packed would be OK) to get new structure.
Fix Information:
Fixed in GC Driver revision 6.10 [027]. This driver is included in B.04.03 DSP1 ChemStation and OpenLAB C.01.02 ChemStation and OpenLAB A.04.02 EZChrom. Note, this fix will only apply to new methods, not to current methods.
Keyword: 68xx Driver
One-line Description:
Sequence continues while GC temperature is not ready
Problem:
When running a sequence where consecutive runs use the same method using the ALS on a data system containing 6890 driver version 6.10.027 or earlier, the data system may proceed to start a new run before the GC has equilibrated after the conclusion of the previous run. This is more likely if the method contains a post run period of sufficient length that the GC equilibrates to the post-run conditions and the data system has completed data analysis well before the end of the post-run period. This could result in a (retention time) RT shift.
Temporary Solution:
n/a
Fix Information:
Patch available for RC.NET GC driver revision 6.10 [027] for B.04.03 DSP1 [54]. Fixed beginning in: B.04.03 SP1 [87] and OpenLAB C.01.03 [37].
Keyword: 68xx Driver
One-line Description:
A Method Can be Created Which Will Not Download to the Instrument and the Sequence Does Not Run
Problem:
Method download fails, sequence aborts after start; no injection made Error reported in logbook: Attempt to download method to GC failed. The Data System will not allow the run to continue when the method download has failed.
Temporary Solution:
n/a
Fix Information:
This fix is in the 68xx driver version 6.10.032 and 6.11.001. This fix is included in B.04.03 SP1 and OpenLAB ChemStation C.01.03 and OpenLAB EZChrom A.04.03.
Keyword: 68xx Driver
One-line Description:
GC Back Injector Not Present in Edit Method Screen
Problem:
After successfully running a sequence with a back method, another back method is loaded. The back injector is not present in the edit method screen.
Temporary Solution:
Change a parameter at the GC keyboard and click "upload from instrument" in the edit method screen. The back injector will show in the edit method screen.
Fix Information:
This has been fixed in 68XX Driver version 6.21, which is included with OpenLAB ChemStation C.01.05 and OpenLAB EZChrom A.04.05.
Keyword: 68xx Driver
One-line Description:
Validation failed shown on left corner of Resolve Method screen
Problem:
Load a method which was developed for both detectors and has the front detector signal chosen under signals tab. Load this method on a GC with no front detector - method resolution. Changes made to the detector signal tab are not detected, tab remains yellow (invalid).
Temporary Solution:
Click on a different tab and modify the value of any field to a valid value or click on the configuration tab and then click away. Change the signals tab to a valid value or turn it off to resolve the method.
Fix Information:
This has been fixed in 68XX Driver version 6.21, which is included with OpenLAB ChemStation C.01.05 and OpenLAB EZChrom A.04.05.
Keyword: 68xx Driver
One-line Description:
Injector Panels in GC Edit Method Show as Uninstalled When an Injector is Installed.
Problem:
The front injector was unplugged. Close software, plug injector in, restart software. Method Configuration/ALS panel and Injector panel both say: Front Injector Not Installed. The GC shows that it is installed. Software inlet and injection parameters panel show that it is installed as well.
Temporary Solution:
n/a
Fix Information:
This has been fixed in 68XX Driver version 6.21, which is included with OpenLAB ChemStation C.01.05 and OpenLAB EZChrom A.04.05.
Keyword: 68xx Driver
One-line Description:
Plunger Speed is Not Saved with 6850 GC Methods
Problem:
Plunger speed parameters are not saved in methods.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 6.11[002]. This fix is included in B.04.03 SP1 ChemStation, C.01.03 OpenLAB ChemStation and A.04.03 OpenLAB EZChrom.
Keyword: 68xx Driver
One-line Description:
Opening the GC method parameters to only look (no change made) and selecting OK to close stops the sequence or single run
Problem:
During a run, the GC method parameters are opened via the instrument diagram icon. Select OK after looking at the oven parameter to close the screen. The sequence or single run will just stop and the method is dirty. See Log File for error message. Log File: 67 41e2 4e69f8b3 0 Method Method started 07:29:55 09/09/11 67 41e2 4e69f8b4 0 Method Instrument running sample Vial 1 (front) 07:29:56 09/09/11 67 41e2 4e69f8b4 0 Method Instrument running sample Vial 2 (back) 07:29:56 09/09/11 0 1da5 4e69f91a 0 6890 1 Attempt to download method to GC failed. 07:31:38 09/09/11 67 41e2 4e69f91a 0 Method Instrument Error - Method/Sequence stopped 07:31:38 09/09/11 67 41e2 4e69f91a 0 Method Method aborted 07:31:38 09/09/11
Temporary Solution:
Click the Cancel button rather than the OK button if the intent was to check the values of some of the instrument setpoints. This would not interfere with any run which is in progress.
Fix Information:
Fixed in 68xx driver revision 6.11[008]. This is included in B.04.03 SP1 and OpenLAB ChemStation C.01.03 and OpenLAB EZChrom A.04.03.
Keyword: 68xx Driver
One-line Description:
Method Contents Report Displays the Incorrect Configuration of Front and Back Detectors for 6890 GC
Problem:
The report displays the incorrect configuration. With signal-1 selected as the back detector and integration events for back detector. The method contents report displays the integration events for the front detector and the remaining paramaters are for the back detector are configured to the front detector.
Temporary Solution:
n/a
Fix Information:
Fixed in 68xx driver revision 6.11[003]. This fix is included in B.04.03 SP1 ChemStation, C.01.03 OpenLAB ChemStation and A.04.03 OpenLAB EZChrom and later.
Keyword: 68xx Driver
One-line Description:
Cannot Run a Packed GC Column with a 6890
Problem:
Method download fails, sequence aborts after start when trying to run a 6890 with a packed column. Error reported in logbook: Attempt to download method to GC failed. The Data System will not allow the run to continue when the method download has failed.
Temporary Solution:
This can be run by setting the column as a capillary column but that changes the chromatography.
Fix Information:
Fixed in driver revision 6.10[032] and 6.11[001]. This fix is included with B.04.03 SP1 GC ChemStation, C.01.03 OpenLAB ChemStation and A.04.03 OpenLAB EZChrom
Keyword: 68xx Driver
One-line Description:
Pulsed Split/Splitless Injection Does Not Wait For Ready on a 6890.
Problem:
The GC does not wait for the inlet pressure to increase to and stabilize at the pulsed pressure before injection and data acquisition. The GC starts and injects sample at the same time, then starts data acquisition and increase of inlet pressure to pulsed pressure.
Temporary Solution:
If the 6890 is operated from the GC keyboard, the GC has the expected result.
Fix Information:
Fixed in 68xx driver revision 6.11[007]. This fix is included with B.04.03 SP1 ChemStation, OpenLAB ChemStation C.01.03 and OpenLAB EZChrom A.04.03
Keyword: 68xx Driver
One-line Description:
In 68XX GC Driver Version 6.01, 2 Injections are Made When Using the PTV
Problem:
Set up the injector to make 1 ul injection x 1. The number of injections will revert to 2 even if the user enters 1.
Temporary Solution:
n/a
Fix Information:
This is fixed in driver revision 6.10 [27] which is included in B.04.03 DSP1 [54] GC ChemStation, C.01.02 OpenLAB ChemStation and A.04.02 OpenLAB EZChrom.
Keyword: 68xx Driver
One-line Description:
Vial left in gripper; no message shown to alert user about the problem
Problem:
After a stop, if there is a vial in the gripper it is not returned to its original location, it is kept in the gripper until the start of a new run. In the interim, if a new vial is placed in the open location, during the next run the system runs into an error because the gripper wants to return the vial to its original location which is now occupied.
Temporary Solution:
n/a
Fix Information:
This is fixed in GC Driver version 6.21, which is available with OpenLAB ChemStation C.01.05 and OpenLAB EZChrom A.04.05.
Keyword: 68xx Driver
One-line Description:
6850 vial numbers are not consistent with standard numbering system.
Problem:
A 6850 with a G2613A tower and a three vial turret will accept only single digit vial locations, ie., 1, 2, 3 instead of 101, 102, 103. Attempts to enter the correct vial number generates an error message "The vial 101 is not allowed with the current device configuration." The also occurs when entering correct vial locations in a sequence table.
Temporary Solution:
n/a
Fix Information:
Fixedi n 68XX driver revision 6.11. This driver is included with B.04.03 SP1 ChemStation, OpenLAB C.01.03 OpenLAB ChemStation and A.04.03 OpenLAB EZChrom.
Keyword: 68xx Driver
One-line Description:
Method Resolution Changes Oven Temperature Program
Problem:
Load a method from a 6890 GC with a fast oven on a 6890 GC with different hardware and a normal oven. Method resolution occurs. The oven temperature program from the fast oven GC has not been loaded on the normal oven GC.
Temporary Solution:
n/a
Fix Information:
Fixed in 68xx driver revision 6.11[002]. Fix is included in B.04.03 SP1 ChemStation, OpenLAB ChemStation C.01.03 and OpenLAB EZChrom A.04.03.
Keyword: 68xx Driver
One-line Description:
Column info is missing with 6890
Problem:
The column specified as being used is missing information: description, Manufacturer and Model Number.
Temporary Solution:
n/a
Fix Information:
Fixed in 68xx driver revision 6.11[005]. This fix is included in B.04.03 SP1 GC ChemStation, C.01.03 OpenLAB ChemStation and A.04.03 OpenLAB EZChrom.
Keyword: 68xx Driver
One-line Description:
Method Modification Flag is Set after Edit Method: Occurs on first connection or after upload from GC.
Problem:
1. First Connection to an online GC and save the method OR connect to an instrument and save the method, open method editor, click on ‘Upload from instrument’. Click ‘Ok’. 3. Click ‘Edit entire Method’, go on clicking ‘Ok’ without making any change. 4. Method is dirty at the end. This only occurs on 6850 GCs with G4513A injectors.
Temporary Solution:
Save the method as a new name after initial connection or subsequent method upload.
Fix Information:
Fixed in 68xx driver revision 6.11[008]. This is included in B.04.03 SP1 and OpenLAB ChemStation C.01.03 and OpenLAB EZChrom A.04.03.
Keyword: 68xx Driver
One-line Description:
Method Ddownload Failure Occurs Due to Column Calibration Limits
Problem:
A valid column calibrated using calculate diameter function will result in a method download failure if the change from the original diameter is more than 20 microns. This occurs after OKing method changes that are downloaded, and will occur even if the column values are valid dimensions.
Temporary Solution:
n/a
Fix Information:
This is fixed in 68XX GC Driver Version 6.21, which is included with OpenLAB ChemStation C.01.05 and OpenLAB EZChrom A.04.05.
Keyword: 68xx Driver
One-line Description:
Instrument actual value for COC inlet does not display correctly
Problem:
6890N GC with COC inlet connected to FID. The COC inlet pressure setpoint reflects the correct pressure set for the column, however the instrument actual value (blue text) in the setup method screen is displayed as 0.0.
Temporary Solution:
Enable setup actuals (inlet) in the setup method screen, the inlet pressure is properly displayed.
Fix Information:
Fixed in 68xx driver revision 6.11[018]. This driver is included in B.04.03 SP1 ChemStation and OpenLAB ChemStation C.01.03 and OpenLAB EZChrom A.04.03.
Keyword: 68xx Driver
One-line Description:
Instrument actual value for anode purge flow on an ECD does not display correctly
Problem:
The ECD anode purge flow setpoint reflects the correct value, however the instrument actual value (blue text) in the setup method screen is displayed as 0.0.
Temporary Solution:
Enable setup actuals in the setup method screen, the actual anode purge flow displayed properly.
Fix Information:
Fixed in 68xx driver revision 6.11[018]. This driver is included in B.04.03 SP1 ChemStation and OpenLAB ChemStation C.01.03 and OpenLAB EZChrom A.04.03.
Keyword: 68xx Driver
One-line Description:
Data Files do not Contain the Correct Signals if the Front Inlet is Connected to Back Detector
Problem:
Data files do not contain the correct signals if front inlet is connected to back detector
Temporary Solution:
n/a
Fix Information:
This is fixed in GC Driver version 6.21, which is available with OpenLAB ChemStation C.01.05 and OpenLAB EZChrom A.04.05.
Keyword: 78xx Driver
One-line Description:
Shutdown events are not displayed on the software Status screen
Problem:
Shutdown events, such as a thermal or pneumatic shutdown, displayed on the GC Keyboard are not reported to the software and therefore not displayed on the “Agilent GC Status” screen.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. 7890A requires a minimum Firmware revision of A.01.12. This driver is included with the following datasystems: GC ChemStationB.04.03 DSP1 [52] and OpenLAB C.01.02 GCMSD ChemStation E.02.02 OpenLab CDS EzChrom A.04.02
Keyword: 78xx Driver
One-line Description:
Barcode mismatch error
Problem:
When a barcode mismatch occurs with overlapped injections (option of do not inject on barcode mismatch), the mismatched vial is taken to the turret and chemstation stalls with the sequence running and waiting. An abort is required to recover from this error.
Temporary Solution:
n/a
Fix Information:
Fixed in 78xx driver revision 4.02[023]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
Method edit: Must click twice with the mouse on each data field to change number
Problem:
In Method Edit of GC setpoints, the user has to click twice with the mouse on each data field to change a numerical entry. The first click highlights the field, the second click highlights just the number, and then the number can be changed.
Temporary Solution:
n/a
Fix Information:
This problem is fixed in Software Driver Version: 3.01. This driver is included in the following datasystem packages: GC ChemStation B.04.02 SP1 [208] Ezchrom Elite 332 SP2 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
ChemStation does not show "Hydrogen Safety Shutdown" in 7890A status
Problem:
When the 7890A goes into hydrogen safety shutdown the ChemStation shows "Front inlet flow shutdown" and other messages, but not "Hydrogen Safety Shutdown". The chemstation does not report the hydrogen shutdown but it does list the other causes. In addition, the heated zones can be turned on from the chemstation. Since a hydrogen shutdown should require operator intervention AT THE GC remote control from the (any) chemstation should be disabled.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. 7890A requires a minimum Firmware revision of A.01.12. The 4.01 driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
7890A valve names added in the config screen but are not available in the method
Problem:
The 7890A valve names can be added in the configure screen but the valve names are not available in the method.
Temporary Solution:
n/a
Fix Information:
This is fixed in GC driver version 3.01. This driver is included in the following datasystem packages: GC ChemStation B.04.02 SP1 [208] Ezchrom Elite 332 SP2 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
7820 method printout includes parameters and setpoints unavailable for PP inlet
Problem:
Purged Packed Inlet includes parameters: 'Pressure On 20.261 psi' 'Total Flow, On, 5.4077 mL/min' 'Septum Purge Flow On -0.0089673 mL/min' Pressure, Total Flow, and Septum Purge Flow are parameters that are not available for this GC.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. This driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
7820 method printout inserts negative number for Septum Purge Flow, invalid parameter
Problem:
7820 method printout for a Purged Packed (PP) inlet includes not only the invalid parameter 'Setptum Purge Flow', but inserts a negative number as its setpoint.
Temporary Solution:
n/a
Fix Information:
Fixed in Driver revision 3.02. This driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.01 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
If 7890 gets into an error status (flame off) this is NOT reported within the 7890 status window
Problem:
If the 7890 gets into an error status (such as flame off) this is NOT reported within the 7890 status window The flame failed to ignite at the FID but the status window ONLY displays that the GC is Not Ready.
Temporary Solution:
n/a
Fix Information:
Fixed in 78xx driver revision 4.02[009]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
Read barcode just before injection and use barcode as sample name in report
Problem:
Users want to add vials to the tray as they go and have the vial bar code read just before injection and recorded as the name of the sample. Reading the vial ahead of time into the sequence table for each vial is time consuming. Read the barcode just before injection since users are adding samples as they go. This is working with the 6890 Classic driver.
Temporary Solution:
n/a
Fix Information:
This problem is fixed in Software Driver Version: 3.01. The driver is included in the following datasystem packages: GC ChemStation B.04.02 SP1 [208] Ezchrom Elite 332 SP2 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
7890A: Column part number is not included in the method report
Problem:
The 7890A column part number is not printed in the method report (English, Japanese, Chinese). Revision B.03.01 SR1.1 does include the column part number in the method report. B.03.02, B.04.01, B.04.01 SP1, and B.04.02 do not include the part number of the column in the method report.
Temporary Solution:
n/a
Fix Information:
This problem is fixed in Software Driver Version: 3.01. The driver is included in the following datasystem packages: GC ChemStation B.04.02 SP1 [208] Ezchrom Elite 332 SP2 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
Need ability to do Digital switching for detector signals in Runtime events
Problem:
The ability to do digital switching of detector signals in the Runtime events table is needed. It is only possible to do analog switching.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. 7890A requires a minimum Firmware revision of A.01.12. Driver version 4.01 is included with the following data systems: GC ChemStation B.04.03 DSP1 [52] GCMSD ChemStation E.02.02 OpenLab CDS EzChrom A.04.02
Keyword: 78xx Driver
One-line Description:
Read barcode just before injection and use barcode as the sample name in the report
Problem:
It is not possible to add vials to the tray and have the vial barcode read just before injection and recorded as the name of the sample. Reading the vial ahead of time into the sequence table for each vial is time consuming. It is not possible to read the barcode just before injection and have the barcode used as the sample name in the report for 78xx.
Temporary Solution:
n/a
Fix Information:
Fixed in 78xx driver 3.01. The driver is included in the following datasystem packages: GC ChemStation B.04.02 SP1 [208] Ezchrom Elite 332 SP2 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
Park during sequence with Overlap causes unresponsiveness
Problem:
Running ChemStation B.04.02.96. Start a sequence with overlapped injection set to immediately after injection. While the sample is being delivered to the turret, the Park button is pressed on the 7693A Tray. After delivering the vial, the tray is put in the Park position and the Injector completes the injection. At this point the ChemStation is unresponsive. (For example, when the ChemStation is in this state, any report printed to the screen can not be closed.) The ChemStation responds after the Park button is pushed and vial is returned.
Temporary Solution:
The ChemStation responds after the Park button is pushed and vial is returned.
Fix Information:
Fixed in driver revision 4.01. The driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
7890GC: inlet pressure unit inconsistency - method audit trail vs instrument setup
Problem:
Problem with the Agilent 7890GC inlet pressure unit: With method audit trail turned on, make changes to the inlet pressure (configured in psi in this case), save the method, check method audit trail log, it recorded the pressure in pascal.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 3.02. The driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] Ezchrom Elite 332 SP2 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
RTL: New calculated pressure doesn’t update column 2 - 6 on current 7890A methods
Problem:
RTL: New calculated pressure doesn’t update column 2 - 6 on current 7890A methods. Only Column 1 is updated
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.02[034]. This driver is included with the following datasystems: GC OpenLab CDS C.01.01 GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.04
Keyword: 78xx Driver
One-line Description:
New Abort Behavior
Problem:
Once it detected a vial not found, everything would abort, including samples that were in process (that have already been injected and are being analyzed). The new behavior, is that the vial that is currently being processed will be finished. Everything else will abort, if the abort option is selected.
Temporary Solution:
n/a
Fix Information:
Fixed in the 5.01 Driver. This driver is included in: A.01.05 OpenLAB CDS B.07.00 MassHunter
Keyword: 78xx Driver
One-line Description:
7890A: Shutdown events are not published to the software GC Status screen
Problem:
The thermal inlet shutdown is not reported in the software “Agilent GC Status” screen. Only the first event, which is 'not ready', is reported to the Agilent GC Status screen. The second event, which is the shutdown, is not displayed.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. 7890A requires a minimum Firmware revision of A.01.12. The driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
Electrometer on/off not needed for FID or NPD
Problem:
The software shows an on/off checkbox for the electrometer on both the FID and NPD. This setting is not available in the normal local user screens in 7890A. The checkbox should be removed from the edit parameters screen.
Temporary Solution:
n/a
Fix Information:
This is fixed in driver version 3.01 which started to be included in the following data system packages: GC ChemStation B.04.02 Driver Service Pack 3 (DSP3) [256] Ezchrom Elite 332 SP2 and OpenLab EZChrom GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
Freeze Signal Value and Resume Signal Value missing from runtime events
Problem:
Freeze Signal Value and Resume Signal Value missing from runtime events
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. 7890A requires a minimum Firmware revision of A.01.12. The driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
The Override Column Max Temp Checkbox Behavior
Problem:
The override column max temp checkbox in the oven parameter screen is automaticaly checked by default in versions of the driver prior to 5.01. In driver version 5.01, it will not be checked and the box will by highlighted in yellow if the column maximum temperature exceeds the value that is recommended for the column that is installed. To make the box not yellow, either check the "override column max temp" checkbox, or enter a value that is lower than the recommended maximum temperature for the installed column.
Temporary Solution:
n/a
Fix Information:
Change of Behavior in Driver Version 5.01 This driver is included in: A.01.05 OpenLAB CDS B.07.00 MassHunter
Keyword: 78xx Driver
One-line Description:
Error in flow setpoint upload when method has more than 100 events
Problem:
When a method with more than 100 events is uploaded from the GC, all the steps above the 100th event that are related to flow (ml/min) are multiplied by a factor 1000.
Temporary Solution:
n/a
Fix Information:
Fixed in 7890A firmware A.01.11. No software update is necessary.
Keyword: 78xx Driver
One-line Description:
Running a sequence requires the arm from the tray, G4514A to be in the UN-PARKED position
Problem:
The tray "Park" status overrides the start of a sequence.
Temporary Solution:
n/a
Fix Information:
The G4514A arm from the tray must be UN-PARKED in order for a sequence to proceed. User must press Park button to UN-PARK arm.
Keyword: 78xx Driver
One-line Description:
Extended Parameters does not disable the BCR when no hardware is present
Problem:
Extended Parameters for both the native sequence Parameters and for Easy Sequence Setup does not disable the Bar Code Reader section when no such hardware exists.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. The driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
Switched and standard mode for septum purge not available on MMI
Problem:
For the split/splitless inlet, it is possible to run the septum purge in either standard mode or "switched" mode. In the switched mode, the septum purge is turned off during the injection cycle so that the only flow out of the inlet is through the column. The MMI would benefit from having this mode as well, particularly for splitless and solvent vent modes. In both modes on the MMI, the septum purge does not remain off until the inlet switches back to the purge state.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. The driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
Negative Split Splitless inlet Pressure values during Post Run Backflush
Problem:
When using a 7890A GC with Split Splitless inlet to perform backflush the Inlet Setpoint and Actual Pressure assume negative values on the GC and Chemstation display during backflush. This occurs with a splitter (>2 columns) or with a purged union (Primary column plus restrictor). The columns must be running in "Flow" mode. A similar symptom is the inlet pressure gets set to "0.00" PSI during backflush rather than the wizard recommended value of "1.0" PSI.
Temporary Solution:
The workaround is to set the columns to "pressure" mode then back to flow and re-save the method.
Fix Information:
Fixed in driver revision 4.01. The driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
Column compensation menu is available during the sequence
Problem:
The Column compensation menu is available during the sequence and if selected will stop the sequence.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. The driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
GC goes offline momentarily because of SOAP Exception
Problem:
Setup 7693 injector and Tray. Put Tray in Park and then tried to start a run. The ChemStation showed that the GC went offline momentariily. The Event Log showed the following events : Disconnecting because a System.Web.Services.Protocols.SoapException was caught when sending a command; 29: GC refused to do an injection The connection state of the GC at 130.30.245.60 is now Offline Attempting to connect to 130.30.245.60 In DataChannel[1].SetRunStartTime, nTime (321.148156 seconds) should be >= time sent last time 391.300000 In DataChannel[2].SetRunStartTime, nTime (321.148156 seconds) should be >= time sent last time 391.300000 In DataChannel[3].SetRunStartTime, nTime (321.148156 seconds) should be >= time sent last time 391.300000 In DataChannel[3].SetRunStartTime, nTime (321.148156 seconds) should be >= time sent last time 391.300000 The connection state of the GC at IP address is now Online Connected to 7890 at 130.30.245.60, using license key Cannot start runs until GC and injector are idle.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. The driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: 78xx Driver
One-line Description:
No indication of inlet pressure shutdown in software status with 7890A
Problem:
Inlet pressure shutdown advisories indicating a problem with the instrument not shown in software status user interface.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. 7890A requires a minimum Firmware revision of A.01.12. This driver is included with the following datasystems: GC ChemStation B.04.03 DSP1 [52] and OpenLab CDS C.01.02 GCMSD ChemStation E.02.02 OpenLab CDS EzChrom A.04.02
Keyword: 78xx Driver
One-line Description:
GC Keypad Lock Behavior
Problem:
In configuration we now offer the option to configure how the keypad lock will behave.
Temporary Solution:
n/a
Fix Information:
The driver with this new behavior is included in: A.01.05 OpenLAB CDS B.07.00 MassHunter
Keyword: 78xx Driver
One-line Description:
GC Instrument Status for Detectors
Problem:
In previous versions of software, only the temperature of the detectors was shown in instrument status. In driver version 5.01, we show all GC detector status in instrument status.
Temporary Solution:
n/a
Fix Information:
Fixed in the 5.01 Driver. This driver is included in: A.01.05 OpenLAB CDS B.07.00 MassHunter
Keyword: 78xx Driver
One-line Description:
It is not possible to set a positive pressure when column outlet is set to "other"
Problem:
If the colum is configured from one inlet to other (in case for a non-purged CFT or other applications) it's not possible to define the pressure of the outlet. It's possble to set it from the GC keyboard.
Temporary Solution:
n/a
Fix Information:
Fixed in the 5.01 Driver. This driver is included in: A.01.05 OpenLAB CDS B.07.00 MassHunter
Keyword: 78xx Driver
One-line Description:
FID Flame out; no feedback in software
Problem:
The GC status and instrument actuals list the signal value as 0.0 but does not provide feedback if the flame is out.
Temporary Solution:
n/a
Fix Information:
Fixed in 78xx driver revision 4.02[001] This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
uECD and TCD report printout for makeup flows is wrong
Problem:
7890A has a uECD detector with flows configured.
With the following method settings...
Makeup Flow(N2) : 30 mL/min
Constant Column + Makeup : 31 mL/min
... the method printout reads:
Makeup Flow(N2) : 31 mL/min
Constant Column + Makeup : 0 mL/min
Temporary Solution:
n/a
Fix Information:
Fixed in 7890A SW Driver 4.01 [048]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
Control of PCM used as inlet EPC does not work in B.04.03 [52]
Problem:
If PCM is configured with the inlet heater as PCM A or PCM B controlling the column flows/pressures, the temperature and pressure/flow setpoints cannot be set. CS shows a septum purge value and the instrument goes into shutdown, due to "septum purge not ready".
Temporary Solution:
n/a
Fix Information:
Fixed in 78xx driver revision 4.02[007]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
GC continues when STOP on 7820 is pressed
Problem:
User makes a manual injection and waits until the peaks of interest elute, then hits the STOP on the 7820 front panel the GC stops (and resets the initial GC settings) but the chemstation continues and reports the system is running data analysis but does not go into data analysis. System appears to hang up waiting on the expected run time and report is generated at that point rather than directly after STOP is pressed.
Temporary Solution:
Use STOP run from the software.
Fix Information:
Fixed in driver revision 4.02[11]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
Open GC edit parameters and close it without changes; method modification flag is set
Problem:
Saved a method. Open the GC edit parameters to review a setpoint and made no changes or changed the view. Selected OK and the method modification flag indicates a change was made. No changes were made.
Temporary Solution:
n/a
Fix Information:
Fixed in 78xx driver revision 4.02[019]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
7890A logbook shows 7693A turret, plunger errors as GCI1 did not start a run
Problem:
7693A ALS errors, e.g. turret, plunger, door open, etc. show a non-specific logbook entry: GCI1 did not start a run.
Temporary Solution:
n/a
Fix Information:
Fixed in 78xx driver revision 4.02[023]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
Unable to set equilibration time for LTM columns from Edit Parameters
Problem:
The LTM column's equilibration time is shown as 0. Change the equilibration time by entering 0.5 and downloading the method. This does not change the value at the GC.
Temporary Solution:
n/a
Fix Information:
Fixed in 78xx driver revision 4.02[005] and GC Firmware revision A.01.13. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
Changes made to 7890 method from GC instrument diagram result do not load.
Problem:
Open the instrument parameter from GC Instrument Diagram and confirm sample prep is off. Set inlet heater - save changes. Open the instrument parameter from the GC Instrument Diagram and confirm sample prep is off. Change the inlet heater temp and save as a new method. Load the new method - a configuration mismatch message is displayed. Requires Easy Sample Prep
Temporary Solution:
n/a
Fix Information:
Fixed in 78xx driver revision 4.02[004]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
Modifying the Syringe Size When Using a 7890A GC
Problem:
After modifying and saving the method the injector screen will not accept the syringe size of 10 uL. The menu will pull down and 10uL is accepted but when the screen is OK'ed the size changes to blank.
Temporary Solution:
Enter the syringe size from the GC front panel, upload the configuration and save the method.
Fix Information:
Fixed in 78xx driver revision 4.02[019]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
Backflush icon is not displayed when the outlet of the column configuration is set as "Other".
Problem:
When the outlet of the column configuration is set as "Other", there is no backflush icon displayed in the 7890 Edit Parameter Screen.
Temporary Solution:
n/a
Fix Information:
Fixed in 78xx driver revision 4.02[009]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03 Please note, when the configuration is changed from backflush not available to backflush available, the user must exit the method editor and begin the edit a second time in order for the backflush icon to be shown.
Keyword: 78xx Driver
One-line Description:
When running Backflush from ChemStation with segmented columns only the in-segment is taken into account in the calculation.
Problem:
If you run Backflush from Chemstation with segmented columns (usually associated with LTM), only the in-segment portion of the configuration is used in the backflush flow rate and void volume calculations. This leaves the user unable to calculate the backflush time.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.02[023]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
The display of the parameter setting screen of the method setup is small.
Problem:
In the Edit Parameter screen for the oven and the inlets, the display of this screen is small. Adjusting the method setup screen will not resize this screen.
Temporary Solution:
Right click on parameter setting screen, and go to "show graphical plots". The display will resize to a normal size.
Fix Information:
Fixed in 78xx driver revision 4.02[006]. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03
Keyword: 78xx Driver
One-line Description:
After editing the GC method and selecting ok - validation error message is displayed.
Problem:
In driver revision 4.01, after editing the GC method and selecting ok, a "Validation Error" error message flashes in the left hand corner of the screen. User must select cancel to exit the GC parameter screen. No method resolution occurs when loading method Software loads fine and can make runs. Methods cannot be edited in online or offline mode. The configuration includes 4 packed columns that flow to the Back TCD Detector. Column 1's inlet is PCM C-2 (@ const pressure); 4's inlet is Aux EPC 5 (@ const pressure); and both 2's and 3's inlet is PCM C-1. Column 2's mode is constant flow; and 3, since it is also connected to PCM C-1, is reported as being controlled by #2.
Temporary Solution:
Workaround for customers with driver revision 4.01: replace columns #2 and #3 with a single undefined (e.g., packed) column, suitably described as being a parallel combination. The user can then set either a flow or a pressure setpoint to the new combined column #2.
Fix Information:
Fixed in driver revision 4.02. This driver is included with the following datasystems: GC ChemStation B.04.03 SP1 [87] GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.03 OpenLab CDS ChemStation C.01.04
Keyword: 78xx Driver
One-line Description:
7820 Back Injector Only Resets Injection Source to Manual
Problem:
On a 7820, with only a Back Injector Installed the following message is displayed when launching the 7820: Upon launching the 7820A, the following message appears: DEF_GC.M: 7820 Resetting to Manual injection. For method 'DEF_GC.M, injection source 'GC Injector' conflicts with injection location. This does not happen when there is only a Front Injector installed.
Temporary Solution:
Open the injection source and change it to GC Injector.
Fix Information:
Fixed in the 5.01 Driver. This driver is included in: A.01.05 OpenLAB CDS B.07.00 MassHunter
Keyword: 78xx Driver
One-line Description:
PCM Inlet Heater Shutdown
Problem:
7890 GC with PCM controlled inlet heater. Open Edit Parameters, enable PCM inlet heater checkbox and make a change to the heater settings. Download the method to the GC or hit apply and the inlet heater is turned OFF at the GC. If the user closes edit parameters, and then re-opens edit parameters the PCM inlet heater checkbox is disabled.
Temporary Solution:
Create your method, save, and download to the GC (the PCM inlet heater will shutdown). At the GC, set the PCM inlet heater to the desired setting. Upload the method from the GC (Instrument, Upload Method), and save your method as a new method (Save method as …). This method can now be used and loaded successfully in the future. The workaround will need to be performed any time changes are made to the method.
Fix Information:
This driver is included with the following datasystems: OpenLab GC ChemStation C.01.04 GCMSD ChemStation E.02.02 SP1 OpenLab CDS EzChrom A.04.04
Keyword: 78xx Driver
One-line Description:
Multiposition valve resets to position # 1 between injections
Problem:
The set position of the gas streams used for a multiposition valve is controlled in the sequence. The user can run from different gas streams by entering the different numbers in the sequence table. The position is not stored as part of the method. The MPV set position is always reset to start from position #1 between runs.
Temporary Solution:
n/a
Fix Information:
This is fixed in 7890A firmware revision A.01.14. No software update is required.
Keyword: 78xx Driver
One-line Description:
MMI in Split or Pulsed Split Mode does not allow editing of Total Flow value
Problem:
MMI in Split or Pulsed Split Mode does not allow editing of Total Flow value. The Total Flow combo box is active, but any entry made there reverts to its original entry.
Temporary Solution:
Total Flow is editable in this mode from the GC keypad in driver versions prior to 5.01.
Fix Information:
Fixed in the 5.01 Driver. This driver is included in: A.01.05 OpenLAB CDS B.07.00 MassHunter
Keyword: 78xx Driver
One-line Description:
The 7890GC does not support setting the MPV position in the method.
Problem:
The 7890GC does not support setting the MPV position in the method.
Temporary Solution:
n/a
Fix Information:
The valves tab of the Method Editor shows the current position of the MPV as read-only, effectively giving the status. This requires 7890A FW A.01.14, not a software update.
Keyword: 78xx Driver
One-line Description:
The GC Maintenance View May Not Change Until the Software is Closed and Re-Opened
Problem:
The Maintenance View May Not Change Until Software is Closed and Re-Opened
Temporary Solution:
In the Maintenance menu, the user has the option to change the view of the menu by changing it under the Options button. Sometimes the change may not go into effect until the software is closed and re-opened.
Fix Information:
n/a
Keyword: 78xx Driver
One-line Description:
Description of How to Delete Columns from the Inventory
Problem:
Editing can only take place in the catalog file and you can edit both the inventory data and the catalog data. For an inventory item, you can edit the actual length and the comments. For a catalog item, you can edit the keywords, comments, and check/uncheck favorites. You can only delete from the catalog, this is where you delete your items from inventory. You can remove a column or an inventory item by clicking on the minus sign in the navigation bar.
Temporary Solution:
n/a
Fix Information:
n/a
Keyword: 78xx Driver
One-line Description:
ALS Behavior When Aborting a Sequence
Problem:
If a sequence is aborted in the middle of a sequence, the vial will be left in the turret until the next run is started. At that time, it will be put back in the tray.
Temporary Solution:
This is expected behavior.
Fix Information:
n/a
Keyword: 78xx Driver
One-line Description:
7890B GC Column Maintenance Counter Behavior
Problem:
If you move a column from one GC to another that is using a different database, you will not see the current Maintenace Counters for the column. If you return the column to the original GC, it will have the old values.
Temporary Solution:
n/a
Fix Information:
n/a
Keyword: 78xx Driver
One-line Description:
Update GC Column Catalog dialog is limited to 10 items; no way to display the rest (...)
Problem:
Update Column Catalog dialog is limited to 10 items; no way to display the rest (...) When you view the catalog, all items will appear.
Temporary Solution:
Description of behavior in driver version 5.01: when you view the catalog, all items will appear.
Fix Information:
n/a
Keyword: 78xx Driver
One-line Description:
7890B GC Method Compatibility
Problem:
The7890B GC driver included in the new data systems (A.01.05 OpenLAB CDS and B.07.00 MassHunter) supports up to 12 valves. The GC driver in previous data systems only reported 8 valves. Because of this difference, you cannot develop a method on a new data system and run it on an old data sytem. You can take a method loaded on an old data system and run it on the new data system. If you try to load a new data system method on an old data system, the behavior that you will see is that after starting a run, the software and the GC just sit there waiting for prerun to start, but nothing happens.
Temporary Solution:
n/a
Fix Information:
Documented Behavior for GC Methods Developed Using A.01.05 OpenLAB CDS and B.07.00 MassHunter.
Keyword: 78xx Driver
One-line Description:
Logbook Messages for Scanned Consumables Items
Problem:
There is no logbook message about scanned consumables or reset of Maintenance Counter values if the consumable is scanned when the Data System is Offline.
Temporary Solution:
In order for the logbook to capture messages about the scanned consumables or reset of Maintenance Counter values, make sure the Data System is connected when scanning the barcode of the consumable.
Fix Information:
n/a
Keyword: 78xx Driver
One-line Description:
The Syringe and Liner are Not Shown in the Method
Problem:
The syringe and liner not shown in method. This is expected behavior for the 5.01 GC driver that is included in the C.01.05 OpenLAB CDS and B.07.00 MassHunter.
Temporary Solution:
n/a
Fix Information:
n/a
Keyword: 78xx Driver
One-line Description:
The PC and GC Clocks Need to be Synchronized to Account for Daylight Savings Time
Problem:
For the resource conservation feature, the GC and PC clocks need to be set to the same time(synchronized). After daylight savings time, make sure the GC and PC clocks are synchronized by pressing the synchronize clocks button, which is available from the configuration screen and from the maintenance screen. The times will not be synchronized automatically.
Temporary Solution:
Synchronize the clocks by opening the Maintenance Window, select the Maintenance Actions tab and synchronize the clocks.
Fix Information:
n/a
Keyword: 78xx Driver
One-line Description:
Logging of Injection Tower Location
Problem:
When the injector tower is moved from front to back position (or the opposite way) the method and sequence run correctly. However, on the report there is still the original (back) position printed, the change of the position is not tracked.
Temporary Solution:
Recommended steps: Move the injector to the new location, click "Don't resolve" (DO NOT RESOLVE THE METHOD) and then load the method for that injector position.
Fix Information:
n/a
Keyword: 78xx Driver
One-line Description:
7890 GC never gets to Pre Run status if running manual injection or external device method in G1701EA E.02.02 SP1
Problem:
There is a defect in 7890 GC driver version 4.02.043 which is included in MSD Productivity ChemStation E.02.02 SP1. If you run a manual injection or external device method the 7890 GC would not go into "Pre Run" status. In MSD Productivity ChemStation E.02.02 SP1 the "GC Acquisition" window shows “Waiting for remote start... To manually override, click Start Run”. But if you click “Start Run” while the GC is in the “Waiting for Prep Run” status then the inlet will not be setup correctly because gas saver mode is still active.
Temporary Solution:
The defect has been fixed in 7890 GC driver build 4.02.044 and is available as point patch “AgGC7890Drv.dll” (date stamp 7/24/2012) for G1701EA E.02.02 SP1.
Fix Information:
To install the point patch: 1. In the directory C:\msdchem\msexe, rename the existing file from AgGC7890Drv.dll file to AgGC7890Drv-orig.dll 2. Copy the new file to the directory C:\msdchem\msexe This issue is resolved in G1701EA E.02.02 SP2.
Keyword: 78xx Driver
One-line Description:
Explanation for How Default Early Maintenance Feedback Counters Work
Problem:
When "set default recommended values for limits" is selected for the first time, and if those values are not changed, the Maintenance window needs to be closed and re-opened for the values to take effect.
Temporary Solution:
n/a
Fix Information:
n/a
Keyword: 78xx Driver
One-line Description:
Instrument Actuals Show "GC is Offline" Quickly at the Method or Sequence Start, then Returns Back Online and the Method Does Not Run
Problem:
Instrument actuals show that the "GC is Offline" quickly at the start of the method and/or sequence and then returns back online. The method and/or sequence does not run. This is likely caused by a difference in the method parameters and what is loaded on the GC.
Temporary Solution:
n/a
Fix Information:
Open a brand new Def.M and create a new method and/or sequence. Download the method to the GC from the software.
Keyword: 78xx Driver
One-line Description:
7890A: Shutdown events are not published to the software GC Status screen
Problem:
The thermal inlet shutdown is not reported in the software “Agilent GC Status” screen. Only the first event, which is 'not ready', is reported to the Agilent GC Status screen. The second event, which is the shutdown, is not displayed.
Temporary Solution:
n/a
Fix Information:
Fixed in driver revision 4.01. 7890A requires a minimum Firmware revision of A.01.12. The driver is included in the following datasystem packages: GC ChemStation B.04.03 DSP1 [52] OpenLab CDS EzChrom A.04.02 GCMSD ChemStation E.02.02
Keyword: Acquisition RTL
One-line Description:
Locked pressure is loaded to the wrong inlet position
Problem:
With the hardware configuration (Front inlet - Column1- MSD; Back inlet - Column2 - FID), you make RTL calibration curve using Back inlet and Column2 and FID. RTL finishes sucesfully. You run sample with Locked method, but locked pressure is sent to wrong front inlet, instead of the rear inlet.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Acquisition RTL
One-line Description:
Not possible to relock pressure if locked method is from a different GC instrument type
Problem:
If you use a 6890 locked method on a 7890 (and vice versa) and you try to relock the pressure, the pressue will not saved in the acquisition method.
Temporary Solution:
n/a
Fix Information:
In E.02.02, if the the locked method is not set up using the same GC instrument type (i.e. 6890 or 7890), the software will notify you that the method lock has been turned off. If you want to use RTL and the method is from a different instrument type, you have to establish the RTL calibration on the new instrument. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Custom Reports
One-line Description:
QDEL'd compound shows non-zero amount in Custom Reports
Problem:
Response of ZERO, with certain curves, can result in an actual calculated amount. In this case, the custom report template needs to be aware of response and treat the reported amount field accordingly.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Custom Reports
One-line Description:
Reprocessing to custom report when ISTD: Sample Amount is not used
Problem:
Customer is using a calibration with ISTD. He uses custom report (and database). It is a problem of Reprocessing. The customer goes to the Top window, Sequence - Edit Sample Log Table, CHANGES the values for Sample amount and multiplier and press OK. He goes to Sequence - Run - Reprocessing Only and Run Sequence. In the custom report that he gets, the "new" Sample Amount value is not used in the calculation, only the multiplier is used. So he can insert any kind of Sample Amount value, the result never changes in the custom report.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Custom Reports
One-line Description:
Graphics in Custom Report with SIM + Scan target compounds are incorrect
Problem:
Graphics in Custom Report with SIM + Scan target compounds from data files with simultane SIM/Scan, are incorrect. The graphics from the compounds from the SIM trace are reported with info from the scan trace. How to reproduce? - load :\msdchem\msdemo\simscan.d - make sure that you select both signals (File - Select Signals... and make sure data.ms and datasim.ms are checked) - build quant data base with 2 compounds from the scan trace and two compounds from the SIM trace - create a quant report from the same file and check if you got 4 compounds reported - click on Quantitate - Generate Report - load Custom Reports and add for example mass spectrum of compound as graphic for all compounds to the report - produce a report and you'll see that the graphics for SIM compounds are extracted from the scan trace.
Temporary Solution:
n/a
Fix Information:
This has been fixed in release version G1701EA E.01.00 Patch 02 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Custom Reports
One-line Description:
Custom Report; Run-time roor '6'; overflow by deleating Column
Problem:
1)start custom report 2)Select "Edit Method Report Template" 3)select Column E 4)Select Edit/Deleate 5)Error message appear. Run-time error '6'; Overflow
Temporary Solution:
n/a
Fix Information:
rdtracker 6673; has been fixed for E.02 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Custom Reports
One-line Description:
'Page Setup/Fit to page' option corrupts custom reprot
Problem:
'Page Setup/Fit to page' option corrupts custom report Selecting the 'Page Setup/Fit to page' option results in the following error when the custom repot is printed as part of the method run 'unable to open template C:\msdchem\custrpt\IB_rich_glen.crt'. Then when trying to open this file a message 'invalid file' appeared. This was also stopping the .CRT file from being copied into the data file.
Temporary Solution:
Don?t select this 'Page Setup/Fit to page' option, use a smaller font and graphics
Fix Information:
Resolved in G1701EA E.02.00 PO2 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Custom Reports
One-line Description:
Issues fixed in Custom Reports: Page Fit, Break, Line Deletion, Multiplier, and Additional Sample Info
Problem:
1. In Custom Report, "Fit to Page" option is available but not working. 2. Custom Report is corrupted upon re-opening if the file was saved after doing line deletion, clear/set print area, "Print Preview", and "Save" or "Save As" actions. 3. The "Page Break" option is available but not working. 4. "Additional Sample Information" is not working as expected due to maximum limit of 26 columns. 5. In Custom Report, the multiplier is NOT loaded when "Load New Datafile" option is used.
Temporary Solution:
A point patch is available in English, Chinese, and Japanese. Each contains the updated version of Custom Reports. Issue(s) fixed by custrpr.exe: - "Fit to Page" option is working properly. - User actions like line deletion, clear/set print area are now properly saved by clicking "Save" or "Save As". - "Page Break" option is working properly. - "Additional Sample Information" is no longer limited to 26. Issue(s) fixed by xlmac.mac: - Multiplier is loaded properly.
Fix Information:
To installl the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing file from xlmacs.mac to xlmacs-orig.mac
2. In the directory C:\msdchem\custrpt, rename the existing file from custrpt.exe to custrpt-orig.exe.
3. Copy the new xlmacs.mac file to C:\msdchem\MSexe
4. Copy the new custrpt.exe file to C:\msdchem\custrpt .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Custom Reports
One-line Description:
Cannot update custom reports DB with previously acquired files if quant method less than 4 compounds
Problem:
In the process of creating new custom reports database, when you update database with previously acquired files, you get error message "Quant Database is either empty or has not been saved. Operation Halted." This error occurs if there are less than four compounds in the quant method.
Temporary Solution:
A point patch (xlmacs.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from xlmacs.mac to xlmacs-orig.mac
2. Copy the new file to the directory C:\msdchem\Msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Custom Reports
One-line Description:
Calibration time stamp in Custom Reports is different from Quantitiation Report
Problem:
In Data Analysis, the "Last Calibration Update" time stamp in the Custom Reports is about 4 seconds later than the "QLast Update" time stamp in Quantitation Report.
Temporary Solution:
n/a
Fix Information:
The issue is resolved in G1701EA E.02.02 SP1. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Custom Reports
One-line Description:
Compound name is labeled in wrong direction in custom report
Problem:
In the customer report, the compound name in TIC is labeled in down direction, instead of the up direction.
Temporary Solution:
A point patch (label.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from label.mac to
label‐orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Custom Reports
One-line Description:
Use of hyphen for sample name results in wrong name in Custom Report
Problem:
If you entered sample name in the data file header as "11-22" or anything that can be considered a date string, the name will be converted to a dated format as "41235" in Custom Report.
Temporary Solution:
n/a
Fix Information:
n/a
Keyword: Data Acquisition Enhanced
One-line Description:
Loading a TIC in Enhanced DA, the RT on x-axis is chopped.
Problem:
Loading a TIC in Enhanced DA, the RT on x-axis is chopped.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
"Edit Color" command issue
Problem:
"Default" command under "Edit Color" does not work after changing color of texts, chromatogram lines, axes etc in "Data Analysis" window. I could not reproduced the problem on English version, localization problem.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
EMF.ini not correctly updated when no data collected
Problem:
EMF.ini not correctly updated when no data collected. Proceed as follows to reproduce problem: - set EMF parameters for septum, liner and number of injections - run method and abort method before data is acquired - check EMF.ini and see that the count keys are not updated, though an injection has been done.
Temporary Solution:
n/a
Fix Information:
This has been corrected with the release of G1701EA E.01.00 Patch 02. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
after Easy ID; An error occure in Label.mac :Undefined symbol;compoundnum
Problem:
The steps should be following: 1. load simscan.D & simscam.M (medemo) 2. SimScan.M has no lebel of QuantDB. Create a new level 3. Quantitate Simscan.D 4. Select Chromatogram/Select Chromatogram Labels from the menu, and select the "Name if quantitated(TIC only)from the "Select Labels and Redraw TIC" panel, click Ok 5. go to Easy ID view by selecting "view/EasyID" 6. Select Compound name from the "Quick EasyID" panel 7. Exit Easy ID by clicking the exit button on the Quick EasyID, and select "NO" when prompt ask to save change. 8. undefined symbol occur and data can't be loaded. An error occurs in Label.mac :Undefined symbol;compoundnum
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
Start Run 01jul0701.d bumps wrongly to 02jul0701
Problem:
In the Start Run panel, the data file name 01jul07_01.d is wrongly bumped to 02jul07_01.d, while I'm expecting it to be bumped to 01jul07_02.d.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
Agilent.GC7890.Driver.GCController.log increases dramatically
Problem:
The Agilent.GC7890.Driver.GCController.log increases dramatically in size over a short period of time. The system was found frozen and can't start up any longer after reboot.
Temporary Solution:
Current workaround delete each day the The Agilent.GC7890.Driver.GCController.log logfiles
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
7693A ALS designed behavior on barcode reading
Problem:
The 7693A ALS designed behavior with regard to barcode reading is: 1. Read barcode 2. Return vial to tray 3. Perform sample prep method, if specified 4. Perform heating or mixing, if part of the method 5. Return to tray 6. Move vial to turret for injection
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
With two 7693 ALS towers, simultaneous injections from vial with same number is impossible
Problem:
On system configured with 7890 GC, two 7693 ALS towers (high density turret), and no tray, simultaneous injections from front tower vial number 1 and rear tower vial number 1 is not possible.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
Overriding method injection volume with 7693A ALS may result in wrong volume injected
Problem:
In the Start Run dialog, under "Select Injection Volume > Override using", when you override method injection volume, the volume injected by 7693A ALS may be wrong. The following table shows override volumes vs. injected volumes by 7693A ALS with 10 uL syringe. Override Vol Injected Vol 0.8 uL 0.2 uL 1.0 uL 1.0 uL 1.6 uL 1.0 uL 2.0 uL 2.0 uL 2.3 uL 2.0 uL 3.0 uL 3.0 uL The software allows override volumes in increments of 1/10th the syringe size. For a 10 uL syringe, if you enter an override volume that is NOT in 1/10th syringe size increments (i.e. 1 uL), then the injected volume will be wrong. The wrong injected volume is deternimed as follows: If override volume < 1/10th syringe size (i.e. < 1.0 uL for 10uL syringe), then injected volume defaults to 1/50th syringe size (i.e. 0.2 uL for a 10 uL syringe). If override volume > 1/10th syringe size (i.e. > 1.0 uL for 10uL syringe) but NOT in 1/10th increment of the syringe, then injected volume is scaled down to the next lower increment allowed. For example, 1.6 uL override volume is default to 1.0 uL injected volume, as shown in table above.
Temporary Solution:
A point patch (nticrunmeth.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from nticrunmeth.mac to nticrunmeth-old.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
Wrong sample prep is run in sequence with sample prep and overlap enabled in method
Problem:
In a sequence that has sample overlap turned on and sample pretreatment (PT) assigned to the method, the wrong sample prep is executed if the run has a different PT assigned in seguence log table (SLT) or a new method assigned. It incorrectly runs the PT assigned to the method, instead of PT assigned in the SLT. In the example below, Test1.M is enabled with Move1.PT, Test2.M is enabled with Move2.PT, and Test3.M is not enabled with sample prep file. Run # Method PT Assigned in SLT PT Executed 1 test1.M move1.PT move1.PT 2 test1.M move1.PT move1.PT 3 test1.M move1.PT move1.PT 4 test1.M move2.PT move1.PT 5 test1.M move2.PT move1.PT 6 test1.M move2.PT move1.PT 7 test2.M move2.PT move1.PT 8 test2.M move2.PT move2.PT 9 test2.M move2.PT move2.PT 10 test2.M move1.PT move1.PT 11 test2.M move1.PT move1.PT 12 test2.M move1.PT move1.PT 13 test3.M method default no 14 test3.M method default no 15 test3.M method default no
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
Sample overlap is ignored for subsequent runs of new method
Problem:
In a sequence with multiple methods, sample overlap is ignored for subsequent runs of the new method. After the first run of the new method, sample overlap should occur for subsequent runs (i.e. 2nd, 3rd, 4th, etc.) within that new method.
Temporary Solution:
A point patch (msacq2.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. copy msacq2.mac to C:\msdchem\msexe directory .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
No "Ignore Missing Vial" checkbox in 7890 GC Configuration
Problem:
The MSD Productivity ChemStation does not support “Ignore Missing Vial” option on the 7890 GC. However, the online “78xx Series GC Help” document that is available in the MSD Productivity ChemStation software incorrectly states that this option is available.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
Making changes to method while in Waiting for GC Ready causes run not to start
Problem:
After starting Run Method and while in Waiting for GC Ready status, if you make changes to the method via the GC Edit Parameters, the run will not start even though GC went ready and the status line said loading vial, but the ALS never moved.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced
One-line Description:
Cannot run method with dual valve and rear inlet injection
Problem:
With the inlet/injection parameters set for two gas sampling valves and rear inlet injection, when you run the method, Instrument Control remains in "Prerun" status while the GC status is "Ready". If you go to the "Inlet and Injection Parameters" window, the inlet is somehow set to front. However, the "Start Run" window has it correctly set to rear inlet. This discrepancy is causing the run to stall in "Prerun".
Temporary Solution:
Only one gas sampling valve is supported in revision E.02.02. It will be necessary to reconfigure the GC to switch back and forth between two gas sampling valves. Dual injection will not work.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword: Data Acquisition Enhanced
One-line Description:
Vial is moved to barcode mixer position during run method even with barcode mixer disabled
Problem:
If you perform a "run method" with "Enable barcode mixer" box unchecked in the method, the vial is moved to barcode mixer position and is spun for 4-5 seconds as though it is reading the barcode before moving to the turret.
Temporary Solution:
To disable the barcode reader when running a method, type "off" in the "Exppected Barcode" field in the Start Run window. Alternatively, you can run sequence with one line in the Sample Log Table and "Disable Barcode for This Sequence" selected in the Start Sequence window.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword: Data Acquisition Enhanced
One-line Description:
Be able to customize sequence file name during Import Sequence Information from CSV File
Problem:
When you perform "Import Sequence Information from CSV File" (e.g. sequence_ex1.csv) into Instrument Control E.02.02, the resulting .S file is automatically named YYY_MMM_DD_hhnn (e.g. 2012_APR_17_1416.S) based on the date and time of import. However, it would be great if the software lets the user to change the default file name to a different name (e.g. seq_import1.S).
Temporary Solution:
A point patch (seqlims.mac) is available as a temporary fix.
Fix Information:
To install the point patch: 1. In the directory C:\msdchem\msexe, rename the existing file from seqlims.mac to seqlims-orig.mac 2. Copy the new file to the directory C:\msdchem\msexe G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword: Data Acquisition Enhanced
One-line Description:
[Chinese version] Cannot add retention time automatically in Quant Setup window
Problem:
In the Chinese version of E.02.02, when you select a peak to add a compound to quant database, the retention time is not automatically added in the Quant Setup window.
Temporary Solution:
Once you are done adding the target and qualifier ion(s) and click the Save button in the Quant Setup window, the retention time will be shown in the Edit Compound window.
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Data Acquisition Enhanced
One-line Description:
Headspace Sampler runs without user's response to question "The data file exists, ovewrite it?"
Problem:
Using Headspace software B.01.03 and MSD Productivity ChemStation E.02.02 SP1, while running a method and saving data file with same name as an existing one, you are prompted "The data file exists, overwrite it?". Before you can click Yes or No, the Headspace Sampler starts to run automatically. Even if you click No, Headspace Sampler still runs and complete all the steps.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Data Acquisition Enhanced
One-line Description:
CTC-PAL won't run due to error waiting on synch signal start
Problem:
Using the HS syringe method that does not begin wiht letter A, the CTC-PAL sits idle after specificed incubation time with error message "waiting on synch signal start" and would not continue with the run.
Temporary Solution:
Please use the proper CTC-PAL method that begins with letter "A".
Fix Information:
n/a
Keyword: Data Acquisition Enhanced , Data Acquisition Environmental
One-line Description:
Post-run macro without quotations around the name gives error "Undefined symbol: RedoPAll"
Problem:
If you have a specific a post-run macro without the " " quotation marks around the macro name, an error message "Undefined symbol: RedoPAll" will appear.
Temporary Solution:
Quotation marks are required around the post-run macro name in order for it to be executed.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced , Data Acquisition Environmental
One-line Description:
Batch Mode not working in E.02.02 Enhanced or EnviroQuant mode
Problem:
Using E.02.02 Enhanced or EnviroQuant mode, when you select Sequence > Batch Mode, select a method for the batch, and click OK, an error "Sequence is not active" appears at bottom of Instrument Control window.
Temporary Solution:
A point patch (topbatch.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from topbatch.mac to topbatch-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced , Instrument Control
One-line Description:
Exp Barcode in Sample Log Table only allows 16 characters.
Problem:
The Expected Barcode field in the Sample Log table is only allowing 16 characters. You can enter more than 16 but as soon as you select OK, the barcode gets truncated to 16 characters. This causes a barcode mismatch when running a sequence.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced , Instrument Control
One-line Description:
Instrument configured as "6890" will not run with valve injection and dual ALS
Problem:
With the injection source is set to "Valve/Immediate Start" and and inlet location is set to "Valve 2", when you run the method and enter data file name for Valve 2, an error message will appear that both ALS injectors being selected. If valve is set, then the panel should be ignored. NOTE: This defect does not apply if you have configure "6890 with 7693".
Temporary Solution:
Workaround is to select Front or Back on the ALS panel.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced , Instrument Control
One-line Description:
G1888A Headspace is not supported in Secured Control mode
Problem:
When Secured Control Mode in G1701EA E.02.00 SP2 is enabled, G1888A Headspace Sampler (HS) cannot be started within a method. There is no reaction from HS and no error message is generated.
Temporary Solution:
n/a
Fix Information:
Secured Control is designed around an Automatic Liquid Sampler (ALS). In G1701EA E.02.02, when you run in Secured Control mode, it will tell you where to put the sample. So, if you do one ALS run, it will go in location "1". If the next run is HS, it will go in location "2". If the next run is ALS, it will go in "3". etc. Subsequent HS runs will not benefit from time-saving sample overlap. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced , Instrument Control
One-line Description:
Undefined Symbol SLTcfgReset$ when trying to reprocess from Instrument Control after restarting
Problem:
While running a sequence, Instrument Control shuts down. After restarting Instrument Control, error "Undefined Symbol: SLTcfgReset$" occurs when trying to reprocess the sequence. It seems to go through the files, but no report printed and then the status line shows "Sequence error or user abort." This problem is seen on 5975 MSD + 7890 GC configuration and 6850 GC only configuration.
Temporary Solution:
n/a
Fix Information:
The issue is resolved in E.02.02 SP1. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced , Instrument Control
One-line Description:
CTC cycles without an "A" in front of name will not work in E.02.02 SP1
Problem:
CTC cycles that do not begin with a letter "A" will not work with E.02.02 SP1. While running the cycle, an error "Waiting for sync signal Start (TTL-In1)" appears in the CTC PAL Status Messages window and "CTC PAL Cycle Processing" appears at the bottom of Instrument Control window. No injection will be made.
Temporary Solution:
Only use CTC cycles that begins with letter "A" in front of the cycle name.
Fix Information:
n/a
Keyword: Data Acquisition Enhanced , Instrument Control , Sequencing
One-line Description:
Sequence with two methods using CTC-PAL and rear inlet will pause until user saves method
Problem:
With 7890 GC, CTC-PAL AutoSampler, and 5975C MSD when the rear inlet source is selected, the MSD Productivity ChemStation software requires the user to save the method each time the method is loaded. If two methods with rear inlet are used in a sequence, the sequence will pause and wait for the user to save the method before it can continue.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced , Sequencing
One-line Description:
Instrument logbook info is misleading when recording barcode mismatch
Problem:
A 3-line sequence is run with expected barcodes, autonaming, and "On Mismatch, Don't Inject". The barcode for line 2 is incorrect. The sequence acquires data for line 1, aborts line 2, and acquires line 3. But the instrument logbook records barcode mismatch directly underneath "acquired 00101001.D" for line 1 and above "acquired 00301003.D" for line 3. Having barcode mismatch info shown directly underneath "acquired 00101001.D" is misleading and user may mis-interpret line 1 as the one with barcode mismatch, instead of line 2.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword: Data Acquisition Enhanced , Sequencing
One-line Description:
CTC-PAL sequence injects from tray 1 instead of tray 2
Problem:
With sample overlap turned on, when you run a sequence using Headspace 3 trays, the instrument will incorrectly pick up vial from tray 1 even though a different tray (tray 2 or tray 3) is specified in the sequence. For example, a sequence running tray 1 -> tray 2 -> tray 3 -> tray 1 will actually inject vial from tray 1 -> tray 1 -> tray 3 -> tray 1. The CTC status is showing what vial is being injected but the tray number does not match the vial specifed in the Sample Log Table. For example, CTC status is PREPARING Transporting Vial From Tray1:32 to Agitator:1 while the Sample Log Table is showing Tray 2 Vial 1.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced , Sequencing
One-line Description:
Headspace sequence aborts with tray error 1038 and G1701EA E.02.02 hangs
Problem:
While processing vial 1, Headspace sequence aborts with tray error 1038 and G1701EA E.02.02 hangs. The only way to exit software is to end task using Windows Task Manager.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced , Sequencing
One-line Description:
Sequence fails to run due to "Instrument Control - Make Directory Failed" error
Problem:
If a line in the Sample Log Table (SLT) contains a vertical separator charater (|) in the "Data File" column, the sequence will fail to run for that line and all subsequent lines in the SLT. On Windows XP PC, the error occurs when sequence file (.s) has the vertical separator character in the SLT. On Windows 7 PC, the same sequence file (.s) that has vertical separator is not visible in the SLT and as a result the sequence completes successfully without any error.
Temporary Solution:
The workaround is to not enter any vertical separator in the "Data File" column in the SLT.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Enhanced , Sequencing , GCMS Configuration
One-line Description:
“Read Barcode” button missing in the Sample Log Table if GC is configured as "6890"
Problem:
In G1701EA E.02.02, when an instrument with 6890 GC + 5973 MSD + 7683 ALS is configured using "6890" for the GC model, the "Read Barcode" button is not displayed in the Sample Log Table.
Temporary Solution:
The workaround is to select “6890 with 7693 ALS” under the "GC Model" pull-down menu in the "Agilent GC/MS Instrument Configuration" window. This selection is valid even if your ALS is 7683 and GC is 6890.
Fix Information:
The issue is resolved in G1701EA E.02.02 SP1. If a barcode reader is installed, the "Read Barcode" button will appear in the Sample Log Table for system with "6890" GC configuration. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Environmental
One-line Description:
EasyID and Dual Column Data
Problem:
EasyID displays dual column data in merged format instead on separated format. This way you cannot int. second signal to set retention time.
Temporary Solution:
Workaround is to type format separated ,,1.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Environmental
One-line Description:
Issue with Multiplier values with Dual Tower Dual GC detector unlinked signals
Problem:
Customer running E.01.00 with P01 patch dual ecd dual tower unlinked signals. It does unlink the signals but the back tower data file uses the front tower multiplier value. Also if you set a multiplier in the method the sequence will use that value instead of the value you placed in the sequence table.
Temporary Solution:
Please contact your local support group for updated macro.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Acquisition Environmental
One-line Description:
QA Check report fails if short date format has single-digit day
Problem:
In EnviroQuant mode on Windows 7 system, if the regional settings for short date format is not MM/dd/yyyy, then the time stamp of acquisition will cause QA Check report to fail even though it is in the correct time window specified in edit con cal criteria. If you fix the regional settings to mm/dd/yyy, then all data acquired after that will be fine but the previous data has an issue.
Temporary Solution:
A point patch (getistd.mac) is available as temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from getistd.mac to getistd-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Drug Quant
One-line Description:
Error message "Macro: DQDRAWINTMARKS, Cmd: ANNOTATE annwin,0,i0,b0,"|",1 vial out of range"
Problem:
When you manually integrate of an ISTD in DQEdit and printi a 1 Compound +ISTD – Vertical Report, error message occurs: Macro: DQDRAWINTMARKS, Cmd: ANNOTATE annwin,0,i0,b0,"|",1 Vial out of range
Temporary Solution:
A point patch is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\drugmacs, rename the existing file from:
reprt12.mac to reprt12-orig.mac
2. Copy the new file to the directory C:\msdchem\drugmacs .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Drug Quant
One-line Description:
DrugQuant does not quantitate SIM/Scan data files - only uses Scan data
Problem:
If you acquire a SIM/Scan data file, DrugQuant in E.02.02 will only quantitate the Scan data file.
Temporary Solution:
n/a
Fix Information:
In E.02.02 SP1 DrugQuant has been modified so that it will process the SIM data file when the data file contains both SIM and Scan data. To view the Scan data, another data analysis mode such as Enhanced must be used. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
G1710DA does not have the report Template/Database function
Problem:
Installing the Data Analysis only G1710DA D.02.00 completely ignores the Custom Reports files. Not only does the msdchem\custrpt folder not get created and populated, but the xlmacs.mac and xlmac2.mac files are not installed in the msdchem\msexe folder.
Temporary Solution:
Obtain the xlmacs files and copy them into msexe, along with these files from the custrpt folder of a G1701 installation: custrpt2.mdb custrpt5.mdb custrpt.exe detail.def graphics.ini pre_post.def rptall.crt after doing this, Custom Reports application starts up correctly.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Extract Ion Chromatograms not possibble with D.02.00 SP1 for imported AIA files
Problem:
The problem can easely be reproduced by using the Evaldemo.d. Export as AIA file and import this file again. It is possible to take spectra, but EIC is not possible. The following error message shows up: "Sorry, a system error has occured! Program will be closed now." Examine the LOGGING file if LOGGING is on. The log file gives only: Program terminated Abnormally
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Area Percent Report when Exported to CSV incomplete for >2 EICs
Problem:
When more than 1 EIC is selected and the Area Percentage Report is exported to CSV, only 1 EIC is reported in the _datapath$ + _datafile$ + "\inttab.csv". The Percentage Report itself is reporting all the selected EICs.
Temporary Solution:
n/a
Fix Information:
This has been fixed in G1701EA E.01.00 with Patch 02. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Annotation mirrored when window is copied to clipboard
Problem:
When you add a vertical annotation to a graphical object and copy that window.to the clipboard and paste it subsequently into another application, the annotation itself is mirrored against the center of the annotation object. Easy to reproduce: - load chromatogram - add vertical annotation - copy window (Tools - Copy Window) - open WordPad - paste object in document and the annotation is mirrored.(reversed direction)
Temporary Solution:
text is not mirrored, instead of being shown vertical with the text written from bottom to top, it is still vertical but written Top to bottom
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
"Reorder Compounds..." option works for QDB with less than 500 compounds
Problem:
If the QDB contains more than 500 compounds the Reorder Compounds option (Calibrate->Reorder Compounds...)does not work. The following error message is displayed: "A String array can have between 0 and 500 elements".
Temporary Solution:
n/a
Fix Information:
Resolved in G1701EA E.02.01 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Detailed Quant Report with SIM + Scan target compounds is incorrect
Problem:
Detailed Quant Report with SIM + Scan target compounds from data files with simultane SIM/Scan, is incorrect. The compounds from the SIM trace are reported with info from the scan trace. How to reproduce? - load :\msdchem\msdemo\simscan.d - make sure that you select both signals (File - Select Signals... and make sure data.ms and datasim.ms are checked) - build quant data base with 2 compounds from the scan trace and two compounds from the SIM trace - create a quant report from the same file and check if you have 4 compounds reported - click on Quantitate - Generate Report - select detailed report 4 target compounds are reported but all containing scan data. OK, when selecting data.ms only in File - Select Signals... , will result the same. When selecting datasim.ms only in File - Select Signals... , will result the correct results (2 SIM compounds).
Temporary Solution:
n/a
Fix Information:
This has bee fixed in released version G1701EA E.01.00 Patch 02 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
ISTD - qualifier out of range not reported via epa.mac
Problem:
When ISTD has a qualifier out of range, it is reported in the quant report. Test this by making a target compound reported as qualifier out of range and make it an ISTD. Report again and the qualifier out of range character (#) is not reported.
Temporary Solution:
To remedy the situation, do the following: open \msmacros\epa.mac and find the line: print using #2," "+format$+"/",result_num-1,Pn$,cal_pk_ret/timediv,scannum$,pk_area,amod$,cal_pk_amt,amt_units$[1:5],rrt$ change that into print using #2," "+format$+"/",result_num-1,Pn$,cal_pk_ret/timediv,scannum$,pk_area,amod$,cal_pk_amt,amt_units$[1:5],mod$+rrt$
Fix Information:
Fixed in release version G1701EA E.01.00 Patch 02 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
target ion not shown when changing selection of signals
Problem:
target ion not shown when changing selection of signals when doing quant analyses with scan and sim trace. How to reproduce phenomenon: - load simscan.d - add compound from scan and sim trace - save method - with both signals selected, check Edit Compounds; info is correct - deselect san trace and check Edit compounds again for the SIM compound. The target m/z value is missing
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Can not input 0.00x at Sample Concentration in Setup Quant
Problem:
Input a Compound Concentration of 0.001 when they create the first calibration level and the dialog box rounds the value down to 0.00. If you try 0.005 it rounds it up to 0.01 - the data filed only accepts a two decimal places number and actively rounds the number up and down when a third decimal place number is attempted to be entered.
Temporary Solution:
A value of 0.0001 can be placed in the Edit Compounds compound panel itself ? so, the quant database is capable of storing and using numbers like this. It appears as the Update Calibration table panel that creates the levels has a limitation. Input a Compound Concentration of 0.001 and the dialog box rounds the value down to 0.00. If you try 0.005 it rounds it up to 0.01 - the data filed only accepts a two decimal places number and actively rounds the number up and down when a third decimal place number is attempted to be entered. Since you CAN put whatever value in the CONCENTRATION field of the quant database once the level is created, you can either manually update them one at a time OR update them all using ?global update? by doing this: Calibrate/update/global update/set other (via command), enter this command: Cconc[n]=where n=level NUMBER in the calibration table. NOTE: this will update ALL compound concentrations for that level. IF you have internal standards, you will need to go back and manually set them to the correct value.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Quant signal "TIC(SIM)" is not saved correctly.
Problem:
1) load Simsacn.D and Simscan.M. 2) Change Quant Signal of 1st compound(BHC alpha isomer) from ?Scan Ion? to ?TIC(SIM)? 3) Press ?OK? on Edit compound panel 4) Current Changes will be saved. Proceed?? -> OK 5) Re-open Edit compound panel & check Quant signal type on 1st compound. 6) It is ?SIM ion?, not ?TIC(SIM).
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Annotate chromatogram with PBM results incorrect
Problem:
When annotating the peaks with the PBM results (Chromatogram - Annotate Chromatogram with PBM results), the peaks which have no match found are annotated with the label of the match of the previous peak.
Temporary Solution:
To fix this defect change the code in AnnPBM.mac AO_LSCAnnotation macro:
....
!Annotate Chromatogram
If num_hits > 0 Then
Annotate 3,0,ret_time*60000,yhigh,AO_Annotate$, 2,,5
Else
Annotate 3,0,ret_time*60000,yhigh,"No match found!", 2,,5
Endif
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Library search report option is removed from DOLIST in G1701EA
Problem:
The option to do library search report from the Tools > DOLIST menu is not available in MSD ChemStation revision E.02.00 SP2. This option was available from DOLIST in revision D.00.00.
Temporary Solution:
The workaround is to add the option back via the following command strings under Tools > DOLIST > Add Option dialog. "ENHAQUALRPT 0" for summary library search report "ENHAQUALRPT 1" for detailed library search report To add the option: 1. Select DoList menu and click the ADD OPTION button 2. In the QList Configuration, enter the new command name and then the command string. (Choose one of the above strings) 3. Click OK button. The new command name will appear in the Options List panel. 4. Select the new command name under the Options List and then click the Add button. This will put the new command name in the Selected Options panel.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
In Japanese version, the Statistics report does not show correct column formating
Problem:
In the Japanese verson, when you print the Statistics report from the PBM Search Results, the columns are not formatted correctly. Results shown are not lined up with their respective column headers, therefore making the report difficult to read.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Sample Log Table from Reprocessing menu doesn't allow vial number over 100
Problem:
in Data Analysis, the Sample Log Table (from Reprocessing > Edit Sequence) does not allow vial number greater than 100. It gives error "Vials must be from 1 to 100". In Instrument Control, vial number greater than 100 is allowed in the Sample Log Table.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Saving a report to Microsoft XPS printer resulted in file with garbage characters
Problem:
If a report is saved using Microft XPS printer, the file contains garbage characters.
Temporary Solution:
Microsoft XPS is not supported.
Fix Information:
Recommend saving file to PDF printer. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
MSD ChemStation does not update data files in ECM after performing a re-calibration
Problem:
After performing interactive quantitation or DOLIST, the data file doesn't get updated in ECM.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Loading next data file results in error "Undefined Symbol: tic_pages" when using ECM and GC only data
Problem:
Error message "Undefined Symbol: tic_pages" appears with ECM and GC only data when you load next data file. Data Analysis needs to be restarted to rsesolve error.
Temporary Solution:
Point patch (envcomm.mac and epa.mac) is available as a temporary workaround.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing file from envcomm.mac to envcomm-orig.mac
2. Copy the new file envcomm.mac to the directory C:\msdchem\Msexe
3. In the directory C:\msdchem\gcmacros, rename the existing files from epa.mac to epa-orig.mac
4. Copy the new file epa.mac to the directory C:\msdchem\gcmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Global Update of curve fit does not update calibration update time stamp
Problem:
If you do a Global Update and change the curve fit for all compounds, this does not update the calibrate update time stamp. However, if you do this in Edit Compounds, it does.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Percentage Report with Chromatogram of integrated EIC is generated as TIC percent report with TIC graphics
Problem:
When you run "Percentage Report With Chromatogram" on an Extracted Ion Chromatogram (EIC) that has been auto integrated, the report generated is a Percent Report of TIC, instead of EIC.
Temporary Solution:
A point patch (PRepChr.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe\Addon, rename the existing file from PRepChr.mac to PRepChr-orig.mac
2. Copy the new file PRepChr.mac to the directory C:\msdchem\MSexe\Addon .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Cannot change values for "Use m/z range..." in Extracted Ion Chromatograms
Problem:
In Extracted Ion Chromatograms window, when you try to change the values for "Use m/z ranges from...to", the software does not accept your input but instead returns the wrong value of "5.030" regardless of the value you have entered.
Temporary Solution:
A point patch (CoreDA.dll) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from CoreDA.dll to CoreDA-orig.dll
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Cannot change decimal places of RT and M/Z in chromatogram and spectrum
Problem:
Cannot change the decimal places of RT and M/Z in chromatogram and spectrum, respectively, by using commands "RTDECIMAL" or "MZDECIMAL" followed by decimal value of "0", "1" or greater.
Temporary Solution:
A point patch (envcomm3.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from envcomm3.mac to envcomm3-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Cannot get printouts for all calibration curves
Problem:
It is not possible to get printouts for all calibration curves for the current method's target compound quant database. This is due to changes in result file in the macro allcurve.mac. The correct string is RSLTFILE$ = _datapath$ + _datafile$ + _QUANTRESFILE$, not RSLTFILE$ = _datapath$ + _datafile$ + "\quant.res".
Temporary Solution:
A point patch (allcurve.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from allcurve.mac to allcurve-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Cannot print methods, sequence, or tune evaluation using LaserJet P3015 with PCL5 driver
Problem:
If you configure the HP LaserJet P3015 with an un-supported PCL5 driver, you will not be able to print a method, sequence, or tune evaluation in G1701EA E.02.02. An error message appears at bottom of Data Analysis screen indicating that a text file cannot be opened.
Temporary Solution:
Make sure that you are using the supported driver, PCL6, for the HP LaserJet P3015 printer.
Fix Information:
The Agilent MSD ChemStation bundled PC has PCL6 printer driver installed. However, you need to go to the Printer Properties > Advanced tab and select PCL6 driver. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Area percentage report in E.02.01 and later is printed on two pages
Problem:
In Data Analysis E.02.01 and E.02.02, if you click Chromatogram > Percentage Report with Chromatogram, the Area Percent Report is printed on two separate pages. However, in E.02.00, when there are few number of peaks being reported, the Area Percent Report is printed on single page that includes the peak statistics and chromagrams.
Temporary Solution:
A point patch (PRepChr.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe\Addon, rename the existing file from PRepChr.mac to PRepChr-orig.mac
2. Copy the new file PRepChr.mac to the directory C:\msdchem\MSexe\Addon .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Error Undefined sysmbol:AO_SetFile occurs if analyzing multiply data files with overlay chromatograms
Problem:
In Data Analysis, when you select View > Analyze Multiple Data Files and then select Chromatogram > Overlay Chromatograms, you get error message "Undefined sysmbol:AO_SetFile" at the bottom of the screen.
Temporary Solution:
A point patch (MSelect.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe\addon, rename the existing file from MSelect.mac to MSelect-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe\addon .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
E.02.02.1431 Data Analysis is leaking memory every time you run DRS
Problem:
Every time you run DRS in E.02.02.1431, the memory usage is growing and doesn't get released until you close the Data Analysis program. After 10 times of running DRS on Spinach.D data, you can see from Task Manager that the memory usage of msda.exe is increasing from 32 MB to 250 MB.
Temporary Solution:
A point patch (HiaCpCom.dll) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from HiaCpCom.dll to HiaCpCom-orig.dll
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Wrong area counts resulted from manual integration of AMDIS peak in QEdit
Problem:
In QEdit, if you perform manual integration of imported AMDIS results and attempt to extend the baseline where there is no response, the area count will be wrong. You will see illogical increasing response values with decreased baseline width. When performing manual integration, there is no need to include the baseline that has zero abundance. The RTEINT algorithm will reports the correct response if you provide the valid peak start and stop points for manual integration.
Temporary Solution:
A point patch (myfnnread.mac and casmatch.mac) is available as a temporary fix. Only the peak itself, not the entire range, will be integrated.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from Myfnnread.mac to Myfnnread-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe
3. In the directory C:\msdchem\msmacros, rename the existing file from casmatch.mac to casmatch-orig.mac
4. Copy the new file to the directory C:\msdchem\msmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Alpha characters not preserved in CAS# matching in QEdit
Problem:
When the AMDIS results are matched against the ChemStation results, alpha characters are dropped from the CAS# identifier. This generates mis-matched values.
Temporary Solution:
A point patch (casmatch.mac and findcas.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msmacros, rename the existing file from casmatch.mac to casmatch-orig.mac
2. Copy the new file to the directory C:\msdchem\msmacros
3. In the directory C:\msdchem\msexe, rename the existing file from findcas.mac to findcas-orig.mac
4. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Integrator ON and Integrator OFF cannot be changed in Edit Integration Events
Problem:
In the Edit Integration Events window, when you try to change the existing time for the "Integrator OFF" or "Integrator ON" event, an error message "An event type must be selected" occurs.
Temporary Solution:
A point patch (CoreDA.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from CoreDA.mac to CoreDA-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe
The issue is be resolved in E.02.02 SP1. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
View Method Global Info displays wrong GC serial number and GC firmware
Problem:
If you select Method > View Methods [Global Info] in G1701EA E.02.0x Data Analysis for 7890 configured instrument session, the “GC Serial Number” and “GC Firmware” fields incorrectly displays 6890 GC values, instead of the 7890 GC values.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Calculations for parameters in Performance Report
Problem:
Wanted a document that describes the calculations used by the Performance Report in the MSD Productivity ChemStation software.
Temporary Solution:
n/a
Fix Information:
A user manual "MSD Productivity ChemStation G1701 & G1710 Performance Report Parameters" (G1701-90101) is available at www.agilent.com/chem/library. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced
One-line Description:
Wrong menus restored when signal to noise process is terminated
Problem:
With a GC method and data file loaded, select signal to noise check. If the signal to noise process is terminated before it is done by selecting the menu item, the wrong menus are restored. The restored menus are intended for MS data only, even though a gc datafile is loaded.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Data Analysis Enhanced
One-line Description:
Batch Summary Report prints off the right hand side of the page
Problem:
When the batch summary report prints, it prints off the right hand side of the page.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Data Analysis Enhanced
One-line Description:
Sample name change in Edit File Info is not correctly saved
Problem:
If you change the sample name in the "Edit Header" window, when you re-enter this window, the sample name displayed is incorrect.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Data Analysis Enhanced
One-line Description:
Exporting area percent report fails with "file i/o error using File Number #66"
Problem:
"File i/o error using File Number #66" occurs when exporting the area percent report as CSV file.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Data Analysis Enhanced
One-line Description:
Area Counts on Custom Report do not match Quant report
Problem:
On the Custom Report, any response having six or more digits is being rounded compared to response displayed on the Quant Report.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Data Analysis Enhanced
One-line Description:
Running Area Percent Report crashes Data Analysis E.02.02 SP1 on Win XP SP3
Problem:
When performing Area Percent Report and/or Library Search Report with MSD Productivity ChemStation E.02.02 SP1 on Windows XP SP3, Data Analysis randomly crashes with error "Program terminated abnormally!". This is caused by peak purity calculation. The problem does not occur on Windows 7.
Temporary Solution:
A point patch (rteres.mac) is available as temporary fix in E.02.02 SP1. This macro bypasses peak purity calculation.
Fix Information:
To install the point patch in E.02.02 SP1: 1. In the directory C:\msdchem\msmacros, rename the existing file from rteres.mac to rteres-orig.mac 2. Copy the new file to the directory C:\msdchem\msmacros This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Data Analysis Enhanced
One-line Description:
Error invalid range occurs when using subtraction method average of first and last
Problem:
When using the subtraction method, Qedit gives an error invalid range.
transform ylow:yhigh,ylow/2:yhigh/2,tbkg1,yaxis
_XFM ylow:yhigh,ylow/2:yhigh/2,tbkg1,yaxis,tbkg1
6/4/2013 10:04:14
Macro: doquantsub, Cmd: _XFM ylow:yhigh,ylow/2:yhigh/2,tbkg1,yaxis,tbkg1
Msg: Invalid range
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Data Analysis Enhanced
One-line Description:
Area Correction factor is not working with E.02.02 SP1
Problem:
For ISTD peak at m/z 359.1, the area should be corrected with the target compound mass 357.1 (factor 0.144) due to isotope. (The M+2 isotope has a contribution to the ISTD area, so the ISTD area needs to be corrected)
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Data Analysis Enhanced , Data Analysis Drug Quant , Data Analysis Environmental
One-line Description:
MSD ChemStation on-line Help for G1710EA (Data Analysis only) E.02.01 does not display
Problem:
In G1710EA (Data Analysis Only) E.02.01, MSD ChemStation on-line Help doesn't display when you click Help > Help Topics.
Temporary Solution:
A point patch (envinit.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from envinit.mac to envinit-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced , Data Analysis Drug Quant , Data Analysis Environmental
One-line Description:
Clear compound responses and calibration levels do not reset calibration update timestamp
Problem:
Under the Calibration menu, if you select Clear > Clear Compound Responses or Clear Calibration Levels, the calibration update timestamp is not reset. This occurs in Enhanced, Envquant, and Aromatics in Gasoline (RFG).
Temporary Solution:
A point patch (clarea.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from clarea.mac to clarea-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced , Data Analysis Drug Quant , Data Analysis Environmental
One-line Description:
Data Analysis crashes if using more than 7 characters in the "units of concentration" field
Problem:
Data Analysis crashes if using more than 7 characters (e.g. mg/100µL) in the "Units of concentration" field in Quantitation Database Globals window.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2. The unit of concentration is limited to five characters.
Keyword: Data Analysis Enhanced , Instrument Control
One-line Description:
Menus intended for ECM admin users are incorrectly visible to standard users first time logging into ECM
Problem:
The first time a user logs into ECM from MSD Productivtity ChemStation, the software doesn't check if the user has ECM admininstrator role and it incorrectly displays the following ECM menus that should only be accessible to ECM administrator users: ECM > Review/Change ECM Preferences ECM > Required Mandatory ECM Logins
Temporary Solution:
The temporary fix is to exit the MSD Productivity ChemStation software (after the initial login to ECM) and then open the software again.
Fix Information:
The issue will be fixed in E.02.02 SP1. ECM > Review/Change ECM Preferences menu will be accessible to ECM non-admin users, while ECM > Required Mandatory ECM Logins menu will be accessible only to users with ECM admin privileges. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced , Library Search
One-line Description:
PBM search with "remove duplicate CAS numbers" resulted in error "Unexpected Program Termination"
Problem:
If you select "Remove duplicate CAS numbers" in Search Strategy window and perform PBM search with a commercial library (e.g. NIST08.L or W9N08.L), the error "Unexpected Program Termination" occurs with the following message: "Sorry, a system error has occurred! Program will close now. Examine LOGGing file if LOGGING is on."
Temporary Solution:
A point patch (CoreDA.dll) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from CoreDA.dll to CoreDA-orig.dll
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced , Library Search
One-line Description:
DA shuts down after left double-clicking on the compound structure
Problem:
After performing PBM library search, close the PBM Search Results window and drag the right mouse on spectrum to display the compound structure. When you left double-click on the compound structure, an "Unexpect Program Termination" error occurs with the following message and shuts down Data Analysis: "Sorry, a system error has occurred! Program will close now. Examine LOGGING file if LOGGING is on."
Temporary Solution:
A point patch (struct.dll) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from struct.dll to struct-orig.dll
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced , Quantitation Enhanced
One-line Description:
Error occurs when attempting to generate quantitation report
Problem:
When you perform Quantitate > Calibrate with SPINACH.D and DRS_DEMO.M loaded, an error "Could not open file D:\msdchem\1\DATA\SPINACH.D\amdis\drsquant.res" occurs.
Temporary Solution:
A point patch (label.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msmacros, rename the existing file from label.mac to label-orig.mac
2. Copy the new file to the directory C:\msdchem\msmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced , Quantitation Enhanced
One-line Description:
Quick Levels Update in G1701EA E.02.01 on Win 7 does not open to data file folder
Problem:
On Windows 7 OS and G1701EA E.02.01, when you select Calibrate > Update > Quick Levels Update > Single Data File/Level, the Select Data File window does not open directly to the data file folder. Instead, it opens to C: directory and you have to navigate to the data file folder.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced , Quantitation Enhanced
One-line Description:
E.02.02 cannot read the quant results generated from D.00.00 data
Problem:
In E.02.02, if you load quantitated data generated from D.00.00 and generate quant report or go to QEdit, the quant results will have wingdings or weird characters.
Temporary Solution:
A point patch (CoreDA.dll) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from CoreDA.dll to CoreDA-orig.dll
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced , Quantitation Enhanced
One-line Description:
Three decimal places shown in Edit Compounds but two on calibration curve printout
Problem:
In Edit Compounds window, the Calibration tab shows three decimal places for Linear term. However, when you perform the Print Calibration Curve, the printout shows only two decimal places.
Temporary Solution:
A point patch (CoreDA.dll) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from CoreDA.dll to CoreDA-orig.dll
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced , Quantitation Enhanced
One-line Description:
Summary Quant Report cannot print duplex in E.02.02
Problem:
In E.02.02, the Summary Quant Report is sent to the printer as two separate files, Quant table in one file and TIC on another file. As a result, the report cannot be printed on both sides of the sheet of paper.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Enhanced , Sequencing
One-line Description:
Deleting one row in Sample Log Table in Data Analysis will delete all rows
Problem:
In Data Analysis E.02.02, if you highlight one or more rows in the Sample Log Table and right-click to select the "Delete Rows" option, all rows in the sequence will be deleted, instead of the ones you highlighted.
Temporary Solution:
A point patch (topcommands.dll) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from topcommands.dll to topcommands-orig.dll
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Environmental
One-line Description:
Report Manager will sometime generate "Dr. Watson" errors when shutting down.
Problem:
The error is generated during the shut down process of data analylis and has no adverse effect on the Chemstation Software
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Environmental
One-line Description:
Quant.csv file accumulates MS quant results from *.RES in the datafile
Problem:
If a data file contains more than one results file, generating a Quant.csv file (as part of the method or from the menu) will result in multiple SIGNAL 1 sections, each containing a compound results list. Users who parse QUANT.CSV for input to a LIMS system will be affected.
Temporary Solution:
Workaround for LIMS customers is to rename or delete the unwanted .RES files, then regenerate the quant.csv. NOTE: This is and has been the designed behavior. It was put in place for customers who split their analytical compound list between 2 or more methods, where ALL the quant results are needed in the csv file. Remember, this file is used by the enviro forms package too. If the user doesn't want all quant results, they need to either manage their methods more efficiently OR edit the msmacros\csv.mac to change the pointer for more quant results: b = 1 !<---change this to a 1 and only the primary quant results will be used while b = 0
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Environmental
One-line Description:
Tuner evaluation gives error if Alternate Base MZ is specified
Problem:
In E.02.02 Environmental Data Analysis mode, running Tuner > Evaluate DFTPP gives error "Target and Comparison mass values MUST be > 0! Edit Tune Criteria for DFTPP!" if the Tune Evaluation Criteria was specified with Alternate Base MZ of 442.
Temporary Solution:
A point patch (tuner.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msmacros, rename the existing file from tuner.mac to tuner-orig.mac
2. Copy the new file to the directory C:\msdchem\msmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Environmental
One-line Description:
Audit Trail records wrong peak qdeleted from front signal
Problem:
In EnviroQuant DA mode with dual detector ECD pesticide data and Audit Trail turned on, when you double right-click on peak from front signal in QEdit, the peak is qdeleted from front signal and leaves the hit for the back signal. But Audit Trail incorrectly records that the peak was qdeled from the back signal, not the front.
Temporary Solution:
A point patch (qedit.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\gcmacros, rename the existing file from qedit.mac to qedit-orig.mac
2. Copy the new file to the directory C:\msdchem\gcmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Data Analysis Environmental
One-line Description:
Qedit not reading old quant result files correctly if you display qualifiers and integration marks
Problem:
Under the Qedit menu, if Qualifiers and Integration are checked and you select Display, you will get error compound out of range.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: GCMS Configuration
One-line Description:
Cannot control MSD transfer line temp with G1701EA E.02.01 and "6850 with 7693 ALS" configuration
Problem:
When the system with G1701EA E.02.01 is configured as "6850 with 7693 ALS", the MSD transfer line temperature cannot be modified if the MSD heater cable is connected to the detector zone on 6850 GC.
Temporary Solution:
A point patch for the 6850 driver (setup.exe, ~ 11 MB) is available as a temporary fix.
Fix Information:
1. Make sure the correct 6850 GC and 7693 ALS firmware are installed. For 6850N GC, use firmware A.06.02 or higher. For 6850A GC, use firmware A.03.07 or higher. For appropriate 7693 ALS firmware version, see \CurrentFirmwareRevisions-xx.htm (where xx is the localized language) under \Support\G1701 MSD Productivity ChemStation directory on the G1701EA E.02.01 installation CD (P/N G1701-60155). The GC firmware are included under the \Support\GC Firmware directory on the G1701EA E.02.01 installation. The firmware can be updated using Instrument Utilities.
2. Close all sesssions of MSD Productivity ChemStation E.02.01, if needed.
3. Run the point patch setup.exe.
If for any reason you need to uninstall the point patch, you must uninstall Agilent G1701 MSD Productivity ChemStation (i.e. G1701EA E.02.01) from the Control Panel Add/Remove Programs. Once uninstalled, you can then re-install G1701EA E.02.01. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: GCMS Configuration
One-line Description:
6890A GC without ALS control board cannot connect using "6890" classic driver
Problem:
MSD Productivity ChemStation E.02.02 or E.02.02 SP1 cannot connect to 6890A GC using "6890" classic driver if the GC doesn't have an ALS control board.
Temporary Solution:
A point patch (instctl2.mac) is available to temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from instctl2.mac to
instctl2-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
D.02.00 Methods may not be used on previous revisions of G1701DA
Problem:
GC/MS methods from the D.02.00 are not backward compatible with previous revisions of G1701AA, G1701BA, G1701CA, and G1701DA due to changes in the file format of the GC and ALS driver parameters
Temporary Solution:
Backward compatibility of methods is not supported. Print the method and create a new method on the older system.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Issues with 6890 methods and 6850 Instruments
Problem:
Methods developed in Revisions of G1701DA prior to D.02.00 do not possess the 68501.mth file used by the 6850 driver. When these older 6890 methods are loaded on the 6850 instrument, the 6890 method is used and the driver will log "illegal commands" into the Logbook. This behavior is expected and harmless.
Temporary Solution:
This behavior is expected and harmless.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
6850 Status box may not display all revelent status information.
Problem:
The Chemstation software may not display all status messages. If Chemstation instrument does not appear to be functioning correctly, consult the display of the 6850.
Temporary Solution:
Check the status at the instrument.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
GLOB: A Check box is not checked.Edit SIM parameters dialog
Problem:
1.Open "Edit SIM Parameters" dialog. 2.Add Ion as plot ion. Eg. m/z 100; dwell 100; Plot this Ion is checked. 3.Highlight the added Ion (m/z 100) 4. "Plot" column is "YES", but the above check box is not checked. English version has no problem.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
No warning when closing instrument control session
Problem:
If you click on the X box in the upper right corner of the instrument session the software closes immediately without warning. When clicking on the X box for data analysis, the user will be given a warning. Both sections should behave the same way.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Configure Sample Log Table has blank lines or lines without text being displayed
Problem:
Configure Sample Log Table has blank lines or lines without text being displayed. There are two lines which are being shown as blank, but one can use the add and remove on the lines and move them to the display section.
Temporary Solution:
n/a
Fix Information:
Fixed in release version G1701EA E.01.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
7890: ALL: GC Status Panal should be sizable panel.
Problem:
Everyone wants to see the GC status at a glance; but the display screen is not sizable.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
eMethods: export/import eMethods between 6890 & 7890 GC
Problem:
eMethods will only work for 6890-6850 GC based methods. The present eMethods does not allow users to export/import eMethods from 6890 GC to 7890 or from 7890 GC to 6890 GC.
Temporary Solution:
eMethods were designed to transfer information from like instrumentation designs. 6890/6850-MSD to a 6890/6850-MSD 7890-MSD to a 7890-MSD There are unique parameters for different types of GCs contained with the same Method. So migrating the information across the ChemStation will not be able to determine what type of GC was being used during the eMethod migration. If a user has a 6890-MSD and would like to migrate to a 7890-MSD system, here is an outline how to do it. 1 - Export Method to eMethod on 6890-MSD ChemStation 2 - Create an offline 6890-MSD on the 7890-MSD ChemStation 3 - Import eMethod via the offline 6890-MSD instrument on the 7890-MSD ChemStation 4 - From the 7890-MSD instrument on the 7890-MSD ChemStation read in the 6890-MSD method which was create.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Sequence modified date is incorrect
Problem:
If you load a previously created sequence and either edit or no edit but save. Then when you print the sequence, it prints the date that the sequence was originally saved as, instead of the date last saved. But if you reload the sequence and print, it prints the correct date.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
PAL: BAD ARGUMENT error cannot acquire data when CTC and back inlet only!
Problem:
An error message will be displayed when acquiring data with a CTC PAL system with a GC which has a rear inlet configuration only. Method or Sequence will stop with an error message, BAD ARGUMENTS.
Temporary Solution:
Install EPC module of the back inlet in the front position, use EPC1 connector.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Acquisition stops with -310 error in SIM/SCAN mode
Problem:
If acquiring SIM/Scan data the acquisition is failing with error message -310.
Temporary Solution:
Determined the cause for this, the start times of the SIM groups are only 0.01 min away from each other.
Workaround, use longer times between the SIM groups.
Fail: Work:
Group 5 Start time 32.99min 32.99 min
Group 6 Start time 33.00min 35.00 min
Errors seen:
1 case SIM/Scan acquisition: RACQ5975 -310,"({RUN2} ): AE command/query (0x14) status 14:32:02 01/28/2008 R = 0x14000002."
2 case SIM/Scan and two signal signals: -310 Error - Error waiting 130000000 usec to use resource ACQH:S_objLib_OBJ_TIMEOUT",-310,"(RUN):Error locking Acquisition Update Holdoff resource"
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
NET 2.0 SP1 -- Start-up fails "Attempted to read or write protected memory..."
Problem:
Chemstation start-up fails with error message:
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Instrument Control needs to shut down to recognize new CTC tray vial range
Problem:
After changing the CTC tray and updating the CTC configuration, the Show Location Mapping window would show the new tray type but the method fails to run due to new vial range not being recognized.
Temporary Solution:
You need to restart the software in order for the new vial range to be recognized and the method run.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
5975T Front inlet in instrument control view is 5975T inlet
Problem:
In 5975T Instrument Control view, Front inlet means 5975T Split/splitless inlet. There is only one inlet for 5975T instrument.
Temporary Solution:
5975T Front Inlet is 5975T split/splitless inlet.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Low memory messages appear when running large Headspace sequence or two instruments simultaneously
Problem:
If you are running a large Headspace sequence (greater than 400 lines) or you have two instruments (configured with Headspace Sampler 7697 or G1888) both running sequences at the same time, you may get one or more of the following low memory alert messages. - "This computer should have more memory to run the ChemStation reliably." - "This computer is using most of its memory. Shut down other applications to run the ChemStation reliably." - "This computer is running out of memory. Continue?" - "The ChemStation is using too much memory. Do you want to restart it now?" appears in Instrument Control. - "This computer is running out of memory." - "This computer is now swap bound."
Temporary Solution:
If you encounter low memory issues, you need to increase the PC memory. Minimum Memory: 1 GB Recommended Memory (1 instrument): 2 GB Recommended Memory (2 instruments): 4 GB
Fix Information:
The low memory messages appear whenever the PC is using more than 80% of its physical memory and/or 450 Mbytes. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
eMethod exported or imported from 6890 to another 6890 GC does not bring over all setpoints
Problem:
When exporting or importing eMethod from one 6890 GC to another 6890 GC, not all parameters are transferred over although sample pathways are all set to source. For example, detector setpoints are turned off in the currently loaded method but the imported eMethod has them turned on with different setpoint values.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
GC Detector Data window is displayed for 5975T system
Problem:
On a system configured with 5975T, in Instrument Control if you select Instrument > GC Real-Time Plots, the GC Detector Data window will be displayed, even though it is not supported for 5975T. This window lets you display up to four signals from GC detectors for diagnostic purposes of verifying device/fw/driver functionality.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
7697 Headspace system clock is not synchronized with MSD ChemStation system clock
Problem:
When the 7697 Headspace Sampler's (HS) system clock is not synchronized with the MSD ChemStation’s system clock, the time reported on the HS Status panel will be different than the time reported on the taskbar. Times reported in the HS Status Detailed view and events logged in the MS Logbook will be different and apparently out of synchronization with other log book events.
Temporary Solution:
It is the user's responsibility to synchronize the HS clock with the MSD ChemStation.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Need improved handling of CI Reagent Gases and High Vacuum Gauge when HiVacPumpNotReady fault is asserted
Problem:
Current Software control allows operation of CI valve and Ion gage without a sufficient vacuum present. This provides a potential issue with respect to Air/H2 or Air/ Methane within the instrument. SW needs to allow this turn on only when a sufficient vaccum is present.
Temporary Solution:
n/a
Fix Information:
Fixed in E.02.02. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
GCMSD Software May Freeze
Problem:
The GCMSD software may freeze if you click through different screens too quickly.
Temporary Solution:
Do not click through screens quickly.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
The headspace printed method may not be aligned
Problem:
The headspace printed method may not be aligned
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Vent error with MSD Productivity ChemStation E.02.02 and MSD FW 5.02.09
Problem:
When venting 5975 CI MSD using MSD Productivity ChemStation E.02.02 and FW 5.02.09, the following error message appeared. "Vent error: MS status fault 0 (see Help -> Troubleshooting)" If you click OK on the error message, another message appears saying "Vent Cycle complete. Turn off the mass sped Main Power Switch." This is incorrectly indicating that the vent cycle is complete even though the system is not ready to vent.
Temporary Solution:
A point patch (MS_FW_05_10.exe) is available as a temporary fix. To implement the fix, you must 1) extract MS_FW_05_10.exe file, and 2) update MSD firmware to revision 5.02.10. NOTE: The extraction of MS_FW_05_10.exe file will copy two folders (5973N and 5973N-orig) to C:\msdchem\msexe\firmware and two files (checkfrm.mac and checkfrm-orig.mac) to C:\msdchem\msexe. Checkfrm.mac eliminates error message that there is a mismatch in expected FW revision vs. installed FW revision.
Fix Information:
To install the point patch:
1a) Double-click MS_FW_5_02_10.exe to extract files for firmware revision 5.02.10 and checkfrm.mac.
1b) In WinZip Self-Extractor window, enter "C:\" in the "Unzip to folder" field and click Unzip.
1c) Verify files have been extracted to the correct directories.
2a) Run MS firmware update by opening "Agilent MSD Configuration" desktop icon and select "Help > Check Networking and Update MS Firmware".
2b) Select the instrument number to update the firmware.
2c) Type "Yes" to proceed with FW update when prompted.
2d) Power cycle instrument to complete update process when prompted. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
"Exit MS Instrument Control and Tune because of error" Message
Problem:
When in the method parameter screen, a popup message appeared saying "Exit MS Instrument Control and Tune because of error. Sorry for your inconvenience.” This error message may appear while using headspace add-on software but is a defect in GCMSD ChemStation.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
MSD with SC3.2 intermittenly does not acquire data
Problem:
About every 49 days, the MSD system with SmartCard 3.2 would not acquire data when starting a run method or sequence. The method or sequence runs and completes all the injections, but the MSD never starts at all. The Solvent Delay message does not appear and the filament does not turn on, but data files are present. There are reports that this problem is seen more frequently than every 49 days.
Temporary Solution:
There are two temporary workarounds available.
Workaround #1 is to execute the following command in the command line of Instrument Control:
scinit 1
This command would reset the SmartCard so data can be acquired. However, the problem would appear again about every 49 days.
Workaround #2 is to install a point patch (SC3.2 Firmware Update.exe) as a temporary fix. The fix will be included in G1701EA E.02.02 SP1.
Fix Information:
Run "SC 3.2 Firmware Update.exe" program on PC with G1071EA E.02.02 installed. This adds 5.02.12 firmware 5973N directory and copies the original firmware to a \5973N.original directory. It also updates compatible checkfrm.mac and saves the original file to checkfrm.mac.original. After installing the point patch, you must complete the firmware update by opening "Agilent MSD Configuration" icon and select Help > Check Networking and Update MS Firmware. Follow prompts provided. A successful update will display "Current MSSC version: 5.02.12". .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Instrument Control crashes upon completion of run method acquiring GC or GC/MS data
Problem:
Prior to running a method that acquires GC or GC/MS signals, if you perform "Edit Entire Method" that includes Data Analysis section, Instrument Control crashes upon completion of the run with "Unexpected Program Termination" error. If OpenLab Enterprise Content Management (ECM) is connected to the MSD Productivity ChemStation, you can get the error to occur by performing “Edit Entire Method” once. But the error will also occur without ECM connection if you perform “Editing Entire Method” twice.
Temporary Solution:
A point patch (envinit.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from envinit.mac to envinit-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Online plot does not show the signal correctly the end of the time window
Problem:
Once the signal has reached the end of the selected time window, the signal will only be updated over the last two minutes.
Temporary Solution:
A workaround for this issue is to set the time window to the run time.
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Instrument Control
One-line Description:
RTL locked method will not show "RETENTION TIME LOCKED to" in Instrument Control title bar
Problem:
Upon opening Instrument Control, an existing RTL locked method will not show "Retention Time Locked to" in the title bar, even though the method is still locked and the "Unlock method" menu item is not grayed out.
Temporary Solution:
A point patch (msinsctl.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from msinsctl.mac to msinsctl-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
"Sequence is not active" error occurs while attempting to run Batch Mode sequence
Problem:
When trying to run Sequence > Batch Mode, an error message "Sequence is not active" appears at the bottom of the Instrument Control window.
Temporary Solution:
n/a
Fix Information:
Issue will be fixed in E.02.02 SP1. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
OFN checkout method has injection volume set for 0.5 µl instead of 1µl
Problem:
The OFN checkout method has (C:\msdchem\1\methods\checkout\ofn_sn.m) injection volume set at 0.5 µl. It should be at 1µl.
Temporary Solution:
Load ofn_sn.m, edit the injection volume to 1µl, and save the method.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control
One-line Description:
Diffusion pump temp status doesn't change to "HOT" unless MSD Chemstation is restarted
Problem:
In G1701EA E.02.02, the "Diffusion pump temp", shown in the Vacuum Status window, will not update if the MSD Productivity ChemStation software is opened during pumpdown cycle (i.e. before pumpdown is completed). It will incorrectly display "Cold", which is the status at the time the MSD ChemStation is opened. The status will not be updated until after one of the following options is performed. Restart the MSD Productivity ChemStation software Type command "MSON", followed by "MSOFF" in the MSD Productivity ChemStation software
Temporary Solution:
To prevent the issue from occuring, it is recommended that during the pumpdown cycle, the MSD Productivity ChemStation software must be closed. If needed, the instrument status can be accessed from the MSD instrument panel instead of the Vacuum Status window. After the pumpdown cycle is completed, the user can open the MSD Productivity ChemStation software and there won't be any issue with incorrect "Diffusion pump temp" status in the Vacuum Status window. It should show "Ready To Run" if all instrument conditions have met their target. If the MSD Productivity ChemStation software is opened before pumpdown cycle is completed, there are two options to clear the error messages and get the correct diffusion pump temp to show in the Vacuum Status window. Restart the MSD Productivity ChemStation software Type command "MSON", followed by "MSOFF" in the MSD Productivity ChemStation software
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Instrument Control
One-line Description:
Invalid Accounts File Password error after cancelling password change
Problem:
In E.02.02 SP1 with Secured Control activated, after you enter a password to login to "Edit Accounts" and in the "Accounts List" window, if you click on the "Password" button and then click "Ok" or "Cancel" in the "Accounts File Password" window and the , this action will result in "Invalid Account File Password" error upon subsequent attempts login to "Edit Accounts".
Temporary Solution:
Do not click the "Password" button inthe "Accounts List" window as this will corrupt the accounts file password, regardless of what you do after clicking on "Password" button. A point patch (mschem.acc) is available as a temporary fix.
Fix Information:
To install the point patch: 1. In the directory C:\msdchem\msexe, rename the existing file from mschem.acc to mschem-orig.acc 2. Copy the new file to the directory C:\msdchem\msexe This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Instrument Control
One-line Description:
Instrument Control crashes when shutting down one of two Headspace instrument sessions
Problem:
When shutting down one of two Headspace instrument sessions, Intrument Control crashes with error "MS Instrument Control and Tune has stopped working."
Temporary Solution:
n/a
Fix Information:
n/a
Keyword: Instrument Control
One-line Description:
6038 Invalid Function argument: SQRT(-3e+198) occurs after sequence completed
Problem:
After sequence is done, error "6038 Invalid Function argument: SQRT(-3e+198)" appears in the message line.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Instrument Control
One-line Description:
Real-Time Plots drawn incorrectly in 68XX and 78XX GCs
Problem:
At the end of the run, as Real-Time plotting switches from the Trace Chromatogram data stream back to the Monitor data stream, a portion of the data is drawn a second time.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Instrument Control
One-line Description:
Real time plots are not cleared at the start of a method run
Problem:
At the start of another method run, the real-time plot does not clear data from previous run. Instead, it plots over the data that is already there.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Instrument Control
One-line Description:
Display Peak Purity uses GC signal with Mixed Mode data loaded
Problem:
If a mixed mode datafile (e.g. msdemo\mixed\eval_dc.d) is loaded, the Display Peak Purity appears to use the GC signal.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Instrument Control
One-line Description:
Function: GC staus panel disappears
Problem:
If you have configured two instruments (Instrument #1 is 5975 + 7890, Instrument #2 is 7697 + 7890), when you start Instrument #2 and open HSS status and GC status and then start instrument #1, the GC Status in Instrument #2 disappears and won't appear until you re-configure Instrument #2 again.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Instrument Control
One-line Description:
Reprocessing HS sequence starts Headspace
Problem:
When reprocessing Headspace sequence, MSD Productivity ChemStation reprocesses the files but the Headspace Sampler would also start moving vials.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Instrument Control , Data Acquisition Environmental
One-line Description:
In EPA mode, Use Quick Sequence Generator fails with error
Problem:
In EPA mode, when you click Sequence > Use Quick Sequence Generator" and fill out the Sequence Builder window, an error message "Cannot open file: C:\MSDCHEM\2\METHODS\DEFAULT.M\TEMPLATE.S" (where x is instrument number) appears at the bottom of Instrument Control window.
Temporary Solution:
A point patch (seqbuild.mac, seqform.mac, and seqdef.mac) is available as temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing files from:
seqbuild.mac to seqbuild-orig.mac
seqform.mac to seqform-orig.mac
seqdef.mac to seqdef-orig.mac
2. Copy the new files to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Instrument Control , GCMS Configuration
One-line Description:
Cannot start Instrument Control after uninstalling 7697 Headspace Sampler
Problem:
If you configure 7697 Headspace Sampler (HS) in G1701EA E.02.02 but do not have the HS driver not installed, when you uninstall HS, Instrument Control will not start up.
Temporary Solution:
Temporary workaround is to install the HS driver. If the HS driver is not available, go to Configuration and delete the instrument and then configure a new instrument without the Headspace Sampler.
Fix Information:
A warning will appear during startup that the configured HS instrument requires the HS driver to be installed. After this message, Instrument Control does not complete its initialization cycle. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword: Instrument Control , Sequencing
One-line Description:
Headspace Sequence May Not Get Updated
Problem:
When the edit sequence window is open when the run finishes, the sequence will not be updated. All E.02.02 GCMSD users with Agilent headspace samplers may experience this.
Temporary Solution:
The workaround is to edit the sequence before the run finishes.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword: Library Search
One-line Description:
Edit to Max hits listed in Search Strategy window is being ignored
Problem:
When you change the "Max hits listed" in the Search Strategy window (Spectrum > Edit Strategy) to a different number, the change is being ignored. A library search will return whatever the default number of max hits listed, not the number that you entered.
Temporary Solution:
A point patch (CoreDA.dll) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from CoreDA.dll to CoreDA-orig.dll
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Library Search
One-line Description:
Library Search Report ignores Chemstation integration parameters file
Problem:
Using the ChemStation integration parameters file (*.e) to generate the Library Search Report, the RTs from the report does not match the RTs from the Quant Report. It looks like the Library Search Report ignores the specified Chemstation integrations events file and automatically uses the RTE events .p file.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: None
One-line Description:
Environmental Forms - Incorrect Sample List on Title Bar
Problem:
Environmental Forms 3.12. Using the Demo ERM select the Pesticide sample list. Select the menu item Sample List (next to Compound List). Do not select a different sample list but click OK. Next, select Edit Sample from the menu. The Title bar will now display "Edit Volatile Sample Information" when the Pesticide Sample list is still selected. This occurs when the ERM has multiple sample list of a different Fraction.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Environmental Forms 3.12 DEMO.ERM will not product Form 7E (Pesticide
Problem:
Form 7E for the Primary Column cannot be produced using the demo erm shipped.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Enable Security, if an error/abort is detected operator might have full access
Problem:
When aborting a sample in the enable security mode or upon loading the system detects an error, an operator could have access to editing the entire method.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Creating a new sample list does not clear the Response Factors List.
Problem:
Creating a new sample list does not clear the Response Factors list. Pages 14 and 20 in the User's Guide indicate that you can create a new sample list when you change the multi-point curve. However, the response factors do not change after creating a new sample list and adding in different standards.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Problems with Form 3 and multiple page reports
Problem:
EnviroForms 3.02, 3.01, and 3.0 do not hancle FOmr 3 correctly when ther are a sufficient number of analytes to cause multiple pages to be printed. In this case, the cusotmer had 60 analytes marked as Matrix spike analytes. The remaining analytes were either S = SUrrogate or I - Internal Standard. Producing Form 3A gave 5 pages. ALl information reported in the body of the form was correct.. MS and MSD Recoveries that were outside of the limits were reported correctly. Relative Percent Deviations were reported correctly. Any Recover or RPD outside the QA/QClimits were flagged. The problem is in the footer of the form which displays: RPD 0 out of 32 outside Limits Spike Recovery.. 16 of 64 outside limits. The numbers reported on each page differed from page to page. Recov RPD Page 1 16 of 64 0 of 32 Page 2 30 of 57 0 of 29 Page 3 12 of 0 0 of 0 Page 4 20 of 0 0 of 0 The bottom of the pageshould report the total out for the entire report. In this case it would have been RPD 11 of 60 outside of limits Spike recovery 51 of 120 ouside Limits. Making Form 3 with the macros availible in Data Analysis gave a correct report. PVCS#63(G1701BA)/Stars SCR#: 5003369652
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
No AUX on system, edit GC Monitors could cause icon to disappear
Problem:
If the system doesn't have any aux lines being detected or installed on the GC when the user enters the GC monitor section (injectors, valves, oven, aux, options), the aux icon will be greyed out. Clicking on the aux, then run options, and then back to the aux; the injectors icon will disappear and all of the icons will shift to the left leaving the far right (what use to be the run options location) white. Exit from the Run time parameters for the GC screen and going back into it again will refresh all of the icons back to their normal location and funtion. (This should not occur with an MSD because it will be using AUX#2 for the heater interface; this unit that was being used had an external power source for the gc interface.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Data file directory is not reset
Problem:
When a batch aborts with an error and the batch is restarted, the data file directory is not reset. It still has the autonamed directory from the previous batch appended to the data path.
Temporary Solution:
The workaround is to manually remove the autonamed folder in the start sequence panel.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Not asked to requantitate with current method
Problem:
When you load a datafile in data analysis and a different method is current, you will be asked if you would like to load the method the file was last quantitated with. If you respond No, you are asked if you would like to requantitate with the current method. This does not happen when data analysis is started. You will be asked if you would like to load the method the file was last quantitated with, but if you respond No you are not asked to requantitate with current method.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Long filename exceptions in G1701DA
Problem:
There are several exceptions to the long filename specification in the GC/MS software. The ususal specification is the support up to 100 characters for paths (method and data path) and up to 50 characters for names. The exceptions are: Datapath and Methodpath keyword in the SampleLogTable is limited to 45 character. In Drug mode, Batchdir and Append keywords are limited to 45 characters Environmental Forms requires the use of short (8.3) file names. The template specified by the U.S. E.P.A will not accomodate a longer filename. The Batch summary report will truncate long file names. In Drug mode, the use of the default file naming is highly recommended. The Detailed text only Quantitative report will print the integration events file, but the file name may be cut off on a printed report.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Specifying TIC more than once in a custom report could lock up chemstation
Problem:
Actual problem exists with any template that has more than one TIC specified. Specifying the TIC more than once isn't a usual occurance, but if it is specified more than once then it is possible the template could caust the report to lock and cause the CPU to using 100% of the system resources (50% for the MSDA.EXE and 50% for the CUSTRPT.exe).
Temporary Solution:
Specify TIC only once per custom report
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Changes to method are not saved during edit method if Cancel is pressed in DQ mo
Problem:
While in Drug Analysis mode, from Instrument Control, select Edit Entire Method and checked Data Analysis. While going through the menu items and then selecting cancel and then responsd NO to edit remaining panels. At the method save prompt, typing in the method name or keeping the existing method name it appears to be saving the currently updated parameters. The changes are not saved, this is not the save behaviour as in the Enhanced Mode.
Temporary Solution:
Go through all of the Edit Entire Method screens and then save the method.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Title bar not refreshing in Results Screener when PRFRM SCRN prompt is canceled
Problem:
In Enhanced Data Analysis in Results Screener, with RTLdemo.d, selecting Screener/Load Data file and Yes to save changes. Selecting Evaldemo.d and select OK, select NO to the Perform Screen now prompt, the prompts states to verify that RTLdemo.d is still loaded. The status bar has restoring RTLdemo.d but the title bar still has Evaldemo.d. The title bar should revert back to the previous file.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Edit Integration Events advisory contradicts previous activity
Problem:
Load a datafile and method
In Data Analysis, select Int/Signal 1 or 2 Integration Parameters
Select one of the events and change the value in the Value combo box
Select Enter
This the defaults the focus to Ok, which is selected
Pop-up advisory reads:
'Changes must be entered with Enter or Delete button. Save changes?'
This message prompt is an error sinc the Enter button has already been
used and the desire was not to save the information yet.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
User is not informed if invalid characters are being used for file names
Problem:
Data Analysis in EnviroQuant mode. Selected Quant/Caluculate/Generate Report. Selected a style then selected the File Destination option. Entered an invalid name in the filename field and OK's panel. The status line will report that the Quantitiation report finished however, no file will be created.
Temporary Solution:
Refer to online Help for valid file naming.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Confusion about Pause versus Abort in Sequence
Problem:
From Top level the user has the ability to edit the sample log table, open another DA screen, access help and "pause". If the user wants to pause click on the pause button and a dialogue box asks ABORT. If OK is clicked the current run stops and the sequence is aborted. If Cancel is clicked the sequence chugs along happily until the end. This "feature" may/could cause customers to lose data depending upon which button has been clicked.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Must have a printer configure prior to running Data Analysis
Problem:
Customer loaded the D.01.00 correctly however when he went to data analysis and tryied to load a datafile he got DDE errors. Data analysis needs to have a printer configured so that it will know how to format the reports.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Connecting a 2nd Chemstation of a GC/MS can cause problems.
Problem:
If a 2nd Chemstation attempts to connect to a GC/MS system, the software should display an informative message, "MS is in use by another Session" and terminate gracefully. In some instances the 1st Chemstation can a run method error.
Temporary Solution:
Laboratories that have several Chemstations configured to the same instrument must be very careful to ensure that only one Chemstation is running at a time. If lockups, lockouts, or errors occur, it is generally best to exit the Chemstation, log out of your current Windows session, log back into your Windows session, power cycle the GC/MS and restart one Chemstation session.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
After aborting a run, the Chemstation may be left in POSTRUN state
Problem:
Abort an injection, the vial was put back to the tray poroperly, but the instrument status shows a yellow PostRun state and the bottom message line shows "Run Method Error". Hitting the STOP button fails to change the state to Ready
Temporary Solution:
It may be necessary to exit and restart the Chemstation to clear this condition.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
"Expected Service Request" error
Problem:
If I am acquiring Sim/Scan data and I override the solvent delay, I receive a Run Method Error when the run completes and no data is acquired.
Temporary Solution:
Do not override solvent delay when using Sim/Scan methods
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Issue with Gas Saver settings
Problem:
The use of gas saver mode can reduce the life of the GC column. Some methods such as Default.m have Gas Saver ON by default.
Temporary Solution:
The gas saver may be disabled by deselecting the Gas Saver checkbox in the Inlets portion of the GC Parameters.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Immediate Start/External Valve mode requires a Gas Sampling valve
Problem:
If the injection source of the method is set to Immediate Start/External Valve, the GC must have a gas sampling valve configured. Multiposition or switching valves do not work.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Sim/Scan real time display looks very bad.
Problem:
When SIM/Scan data is being acquired the SIM and Scan real time information is displayed together. This can be visually distracting.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
eMethod - Load Method Created from .emeth to/from NPD causes Syntax error
Problem:
Connected to an instrument with an NPD Export an eMethod from that instrument Import that method to the same instrument Load the method created from the eMethod import. Syntax error always pops up on first load of this method.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Emethod export/import Method Review does not see Headspace type.
Problem:
eMethod export and import method review shows headspace when it is part of the sample pathway, but the type is blank.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Problems running unsupported local versions of Windows
Problem:
GC methods will not load with the German version of Windows because the "Decimal Symbol" in the regional settings is set to a comma, ",", instead of a decimal point, ".".
Temporary Solution:
The Chemstation software is tested and supported on the English, Chinese, and Japanese versions of Windows only.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
"Can't bring up GC" and apgtop.exe
Problem:
When starting a Chemstation after a PC or Chemstation failure, a message "Can't bring up GC" can occur. When this happens, exit the Chemstation and use the Windows Taskmanager to end the APGTOP.EXE process.
Temporary Solution:
When this happens, exit the Chemstation and use the Windows Taskmanager to end the APGTOP.EXE process or exit and restart your Windows session.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Reagent valve selection not saved with tune file.
Problem:
If you use the menu item in Instrument Control; Instrument/CI Control or the menu item in the Tune View, Setup/Edit CI Control to change the reagent gas from A to B or vice versa, the change will not be applied to the tune file.
Temporary Solution:
Use the CI Tune Wizard to change reagent gases.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Filaments stay on after preforming a restore Tune from History
Problem:
While recovering a tune from history a profile is performed so the user can view the results. A prompt displays if the user would like to save the results, however the filaments do not turn off.
Temporary Solution:
User needs to type MSOFF on the command line to turn off the filaments.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
RTL option on import eMethod
Problem:
We can select 3 options for RTL. 1. Use imported pressure set points 2. Relock method(require 2 automatic runs) 3. Regenerate Retention Time Lock (require 2 automatic runs) Actually, the option #2 will not be run automatically.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Peak information are overlaid on Peak Purity view.
Problem:
Enhanced Data Analysis View; 1. Add vertical annotate on TIC. 2. Select View/Review Peak Purity. 3. The information on lower right side are overlaid.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Calibrate Pull Down Menu item is missing
Problem:
Calibrate Pull Down Menu item is missing. This is not a defect because all of the functionality of the Calibrate Menu Items exist already in the Manual Tune Paramters menu items.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Could not print their Autotune report as the PC would freeze or App crash
Problem:
Could not print Autotune report as the PC would freeze or App crash.
Temporary Solution:
In all cases loading a LJ4 driver has fixed the problem.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Wiley 7th labeled D.05.00 but installed txt shows D.06.00
Problem:
Recorded data from the Install.txt file
------------------------
Installation Information
Date Product Revision/Options
-----------------------------------------------------------------------------
11-21-2005 G1701DA D.02.00 SP1 (....commented out...)
11-22-2005 G1716AA A.02.00 (....commented out...)
12-7-2005 G1035B D.06.00 (....commented out...)
------------------------
Installing the Wiley Lib using Wiley 7th labeled D.05.00 ( P/N G1035-60031) to PC.
Issue is :
Rev D.05.00 is printed on CD and CD Box and reg number label also. But the printout software revision history from GC/MS chemstion help menu.shows a different revision number -- Rev D.06.00 Wiley Lib.
There is a mismatch between the Revision Number on the CD ROM and Revision history.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Reviewing Tune Reports has GCCF 4,0 for Transferline Temp
Problem:
Defautl configurations for GC to be used with MSDs have the AUX#2 line configured for the transferline heater. If a non-standard configuration is being used, for example using AUX#1 for the heater interface the output report will report an incorrect response for the transferline temperature.
Temporary Solution:
This should not occur with an MSD because the default configuration for the it will be using AUX#2 for the heater interface; this unit that was being used had an external power source for the gc interface.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
DAColor Printer to be used on the MSD ChemStation
Problem:
Official color printers are not supported on the MSD Productivity Software. DeskJets (Color or Black and White) are NOT SUPPORTED due to the communication protocols and the page formatting. Color LaserJets may or maynot work depending upon the type of color laserjet driver which is being used.
Temporary Solution:
Using the default Color Laser Jet driver (basic Color LaserJet Driver) not the current version which is being used for the ColorLaserJet (eg. ColorLJ4600) could be used. Please note that the gey scales which were used for the Black and White version could be yellow and light green making it difficult to visualize.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: RTLock with PAL sampler and DA.02.00 SP1, continual confirmation is asked.
Problem:
RTLock with CTC sampler and DA.02.00 SP1, continual confirmation is asked. CTC sampler is not officially supported on the MSD Productivity ChemStation software.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Cannot change path while in sequence if path has a "." in the name
Problem:
When using a path with a "." in it the method, the Browse feature for the sample log table will not save the new path information upon exiting and saving the sample log table.
Temporary Solution:
If a path for the method with a "." is required then go to the default paths menu item and update the method location or use the Keyword MethPath and type in the method path to be used.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Method not printed correctly from DA navagation tool
Problem:
Printing the method from Data Analysis via File ? Print and select method, the metod ID plus time stamp is printed out. When you print the method from the navigation tool (right mouse click on a method?s name from the navigation tool and select Print), the method ID and time stamp is not printed out.
Temporary Solution:
Do not use the navagation panel and (R) mouse click to print the method; use the File menu to print the method
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
"Cannot copy grouprpt: It is being used by another person or program
Problem:
While in Data Analysis and using AutoSim setup and AutoQuant setup. Went back to instrument control and selected Edit Entire method. Recieved the following message but after Oking, the edit entire method worked OK. "Cannot copy grouprpt: It is being used by another person or program. Close any programs that might be using the file and try again."
Temporary Solution:
After AutoSim, a report (grouprpt.txt) is displayed in notepad or multivi. If you fail to close multivu or notepad, it will have a file open in the data file directory. While in instrument control, the open file causes the bad thing. Remember to close reports before editing entire method.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
"Mouse action is wrong" is SIM/SCAN operations
Problem:
"Mouse action is wrong" 1. Load SIM/SCAN data.(please display both scan & SIM signals) 2. Right double click on SIM data(win3). 3. SIM MS Spectrum are displayed on win1. (no problem) 4. Next, Right Click& drug on SIM data. 5. Scan MS spectrum is averaged, not SIM MS spectrum. (wrong!)
Temporary Solution:
Operate in SIM/SCAN as separate signals if printouts are required.
Fix Information:
Fixed with release version of G1701EA E.00.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
overwrite the solvent delay the scan range will use the full scan range
Problem:
When overriding the solvent delay the scan range will use the full scan range (1.6-800 -- for this case 5973), using SIM/SCAN.
Temporary Solution:
Do not override solvent delay.
Fix Information:
Fixed in release version E.00.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
LABELed Chromatograms draw vertically and interactive ANNOTATIONS draw horizonta
Problem:
Generate a report to the screen of the TIC with labeled peaks (those found in their quant database). These peak labels are vertically positioned (as desired). Following this report generation, go to annotate ?un-quantitated? (and thus unlabeled) peaks, wishing to simply add this TIC ?picture? to the custom report the docs sign off on. When adding annotation for these secondary uncalibrated peaks, it causes the entire ?peak labeling? to flip from vertical to horizontal for EVERYTHING.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Use of EasyEIC with overlayed chromatograms is limited
Problem:
More details (this list is not complete): IF you overlay chromatograms, and THEN enable the EasyEIC mouse actions, the overlay process may not have created all the necessary items EasyEIC is expecting and an error will occur when you try to use EasyEIC options. Enabling EasyEIC prior to overlay is a partial workaround, but the process is still problemmatic when SimScan data is used. In order to use the EasyEIC overlay with SimScan data, the 'select signals' needs to be used such that the datafiles are 'single signal'. With single signal data overlayed, some of the EasyEIC options are not fully functional - removing EIC's will fail. Using the 'redraw' options (either button or menu) may result in a mismatch between the apparent datafile seen in the title bar and the datafile actually drawn. If SimScan data is involved, there may also be a mismatch between the scan signal and the sim signal that is displayed.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Reprocessingg Sequence in Data Analysis can hang and never stop.
Problem:
Very serious errors, such as a data file directory that contains neither GC nor MS data files, can cause the processing sequence to never complete. Data Analysis must be terminated from Task Manager to continue.
Temporary Solution:
n/a
Fix Information:
Resolved in G1701EA E.01.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
METHPATH keyword not working in Simulate mode
Problem:
The simulate sequence does a line functionality test, it does not verify the full paths declarations. This means if someones enters in the wrong Method Path Statement, simulate sequence will not catch this error because it is looking to see if the syntax is correct not the line statement.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Air and Water Check leaves filament on for about 8 minutes
Problem:
Manual Tune Menu After running the air and water it may appear the filaaments will stay on. The execution of the air and water check turns on the filament and when the air and water check is completed a system status check is done. If the filaments are left on for more than 8 minutes without any activity they will automatcially be turned off.
Temporary Solution:
The MSD has an automatic timeout of 8 minutes. If system determines there is no activity for 8 minutes the filaments will turn off automatically. If the user does not want to wait for the automatic timeout feature, type MSOFF on the command line.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Man Tune, Execute, (Profile, Repeat,Detail) all leave the filament on after use
Problem:
Manual Tune Menu Man Tune, Execute, (Profile, Repeat,Detail) all leave the filament on after use. After running the desired tasks it may appear the filaaments will stay on. The execution of the tasks turns on the filament and when completed a system status check is done. If the filaments are left on for more than 8 minutes without any activity they will automatcially be turned off.
Temporary Solution:
The MSD has an automatic timeout of 8 minutes. If system determines there is no activity for 8 minutes the filaments will turn off automatically. If the user does not want to wait for the automatic timeout feature, type MSOFF on the command line.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Man Tune, Excecute, Quad Freq, Prompts user about MSOff but not filament on
Problem:
Manual Tune Menu After running the desired tasks it may appear the filaaments will stay on. After the execution of the tasks a system status check is done. If after 8 minutes without any activity an MSOFF is automatically done.
Temporary Solution:
The MSD has an automatic timeout of 8 minutes. If system determines there is no activity for 8 minutes the filaments will turn off automatically. If the user does not want to wait for the automatic timeout feature, type MSOFF on the command line.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
RTGA: Edit Method window does not refresh automatically after Save As
Problem:
RTGA version 3.01 While editing a method and selecting Save As and saved the method to a new name. If the method selected is on the left hand side, the right side of the panel does not update to the new name automatically. The screens do not do an automatic update. Another taks needs to be done or double click on method.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
RTGA: Trend plot window does not maintain scroll time after pause
Problem:
RTGA Revision 3.01 A 10 minute run and with the trend plot set to scroll at 2 minutes. Started the run, after a few minutes the acquisition paused. It was paused for several minutes before it resumed. The trend plot window did not maintain the scroll time of 2 minutes.
Temporary Solution:
To reset the scroll time, select the set min/max on the plot window to reset the time.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
RTGA: customize signal specific setting does not show correct checkmarks
Problem:
RTGA Revision 3.01 From method wizard, chose to create a new method. New method name 'New.M'. >> Next. Chose three signals - Hydrogen, Methane, Water. >> Next. Check for Apply sample pressure compensation to Signals. Chose Hydrogen. >> Next. Saw that under Pres Comp, methane and water were checked and not Hydrogen (which is okay as perscript). >> Previous. Chose methane >> Next. Saw that H2 and water were checked but not methane. (which is good too) >> Previous. Chose water >> Next. Saw that only H2 was checked . Should have seen H2 and methane checked.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
RTGA: Exiting/Saving method with tune window open
Problem:
Should you be able to exit Edit Method or Save method leaving the Tune window for the instrument open. If the tune window is open and start a tune, One is able to exit and save. The tune window will remain open.If Ia method is loaded and go into acquisition, one will receive a message conncurrent instrument sessions are not allowed and initialization will time out. If you are not executing a tune, saving or cancelling edit method panel will close the tune window.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
RTGA: tune window displays then disappears
Problem:
RTGA Revision 3.01 During Method - Edit, configured a 5973/75 instrument. Chose to edit that instrument. With two instruments configured on one system so both of them displayed under the ChemStation Instrument section. Selected one of the instruments and choose to open the tune window. Received an error that the mass spec was already being used. Selected the other instrument instead and choose open tune window. The tune window opened and as soon as it was OKd the MS Zones panel, the tune window went away. Selecting Open tune window once again worked OK.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
RTGA: Stop button available after initialize acquisition
Problem:
RTGA revision 3.01 Loaded a method and went into Acquisition control panel. Selected Initialize Instruments, then Initialize Acquisition. The instrument went ready and both the start and stop buttons were available. Message in event log showed "system ready for acquisition". While pressing the stop button, it will place the following warning and message in the eventlog. "Instrument changed to online status unexpectedly. System is shutting down. " "Acquisition aborted" The messages are not applicable at this time. Acqusition was never started and the warning makes it seem the software needs to be shut down.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
RTGA: Print button on real time trend plots
Problem:
RTGA Revision 3.01 The print button does not work on the real-time trend plot during acquisition. Help does not mention anything about this and all the other buttons appear to work during a run. When the run was complete, then you will be able to print.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
RTGA: Open tune window remains grayed
Problem:
Edit a method and configured a 5973/75 instrument. Edited the instrument. Selected Open Tune window button. The tune window for that instrument opens. When I close the instrument session, the OpenTune Window button remains grayed.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
RTGA: help needs to be added for Window menu item
Problem:
RTGA Revison 3.01 Bring up help from MS Sensor. On Search tab, type in Main Menu and display its help. Under 'Window', there are other items such as Arrange Icons, MS Sensor Event Log, MS Sensor Manual Acquisition, Real Time Data Grid, Real Time plot window #1, 2 and 3. Help needs to add the description.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
DA, Edit Sim Ion Box error title has "coreda" what does this mean
Problem:
DA, Edit Sim Ion Box error title has "coreda" The title of the message box should have indicated that it was the dwell times not "coreda"
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: Intelligent sequencing and overlapped inj's in DQ are mutually exclusive
Problem:
Intelligent sequencing and overlapped injections with the PAL in DrugQuant are mutually exclusive. There is NO DOCUMENTATION about this behaviour but the user will be given a WARNING if this is done and overlapped injections will be turned off.
Temporary Solution:
There is new logic to the start of runmethod. If DrugQquant and Intelligent Sequenceing and OVERLAPPED, the system will turn off overlapping and place the following message in the logbook, "Overlapped injections are disabled when running intelligent sequencing methods".
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: G1701DA lets me save PAL inj source method with invalid syringe/inj vol
Problem:
Following MSD initialization and set the injection source to PAL ALS. Open PAL Method Edit and this has invalidly loaded an inconsistent syringe, cycle, and injection vol.
Temporary Solution:
All initial checkouts at customer sites will be done with the simplest configuration, namely GC-Inj cycle. The PAL must be configured and setup prior to loading software and configuring the G1701DA with the PAL. When this is done then the correct configuration will be read from the PAL to the MSD ChemStation.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: Mustang Run Method out of sync with PAL plate detection, > 4 Trays Config.
Problem:
PAL with GC-Inj syringe, single VT32-10 tray (configured as Tray2) and agitator on GCMS systemconfigured in Enviro mode. Open PAL Edit Method after online initialization and the 10ul GC-Inj syringe is correctly detected and displayed at the top. GC-Inj cycle is selected with all default settings. Save method (attached). Run Method to Tray2, vial 1. PAL begins to run, but goes invalidly to the agitator, opens its top door, then stops, beeps and errors. The taskbar immediately reads 'PAL Cycle starting...' with the Run indicator, but it must be aborted. (This system has more than 4 trays configured.)
Temporary Solution:
The G1701DA MSD ChemStation software will only read the first three trays configured on the PAL, if the user has configured more than three trays then any application using those trays will not function.
Fix Information:
The number of trays has been increased to 18.
Limitation of 4 trays has been fixed with released version of G1701EA E.00.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
DA Reprocessing looks for wrong file names when first sample is no longer first
Problem:
Run a sequence to a data directory, e.g. C:\msdchem\x\DATA\7-17-2006\ and then let the data files name themselves. At completion, looking in Explorer and sequence log, the first datafile is named 0101001.D, followed by0201002.D, 0301003.D, etc. Load the method and sequence in DA Reprocess. Edit sequence so that only the fourth and fifth samples are going to be reprocessed (Cut lines 1,2,3, 6-101).T his should be looking to reprocess 0401004.D and 0501005.D.OK and Run sequence. This fails with 'Error loading or no data' in Reprocess.log.
Temporary Solution:
When reprocessing data files, using the standard chemstation autonaming procedures will cause problems if the sequence is altered - either lines removed or added.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: DA Reprocess of samples asks for unneeded (Tray1), errors for Tray2
Problem:
Run a sequence using specified Tray names with PAL. At completion or end, select DA\Reprocess and Load the sequence. Select Edit Sequence. All cells for Tray Name are empty for samples that have been run, continue to say 'None' for those that have not. There are no other selections available in the drop-down boxes of this column. Consequence is that it proceeds to reprocess, but for each Tray1 sample asks the unlikely question:'Library C:\msdchem\msexe\demo.l not found. Please select an existing library' This error message is implying that the tray name has been changed or the method being used is using the wrong tray name.
Temporary Solution:
User needs to verify the correct type of method is being used to reprocess the data. Need to verify the method setup to make sure the correct Tray is being used.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: DA Reprocess Edit Sequence does not show PAL Tray names
Problem:
Run a sequence using specified Tray names with PAL. At completion or end, select DA\Reprocess and Load the sequence. Select Edit Sequence. There are no tray names options being shown.
Temporary Solution:
The actual tray name is critical ONLY for data acquisition, not for reprocessing. There is no reason to show the tray name in the DataAnalysis ONLY.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: eMethod of the Sample pathway does not show any injector
Problem:
Create a method using PAL ALS as the injection source (GC-Inj syringe/cycle). Save as a new method. Export emethod. The Sample pathway does not show any injector.
Temporary Solution:
One should print out the method prior to using the emethod. The text file acqmeth.txt can then be used in the comments section of the eMethod to place in the parameters which were used and also which should be placed is what are the conditions for the PAL.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: PALparameters are not imported at emethod import
Problem:
Export an emethod that uses PAL ALS as the injection source. This is not recognized. Change some of the PAL setpoints and save as a new method.Import the exported method. The PAL parameters are displayed correctly as part of the method in emethod import. Save as a new method. With the method loaded that has different PAL setpoints for the same cycle, load the imported method. PAL setpoints are unchanged.
Temporary Solution:
User should make sure that the appropriate information is entered into the comments section of the eMethod when the method is being exported so that the information can be collected.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
eMethod: diff max oven temps triggering method res when loading imp emethod.
Problem:
One would expect method resolution to occur if the oven max temp of the current loaded method was out of the range of the source method, but in this case it was just temperature differences that were within the range of the instrument just after loading the method on. One would expect it to just accept those new setpoints.
Temporary Solution:
When looking at this: you can't select JUST the oven max source/target but you can select the WHOLE set of oven stuff. 2 methods that differed ONLY by oven max and experimented with exporting/importing them. If imported and selected target instead of source it did use the target oven max then and then you didn't get method resolution.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
EMethods - Selecting Back Erases Instructions
Problem:
On Export, enter some instructions and then selected Back. It went to the method review screen. When selecting Next again, the instructions were erased.
Temporary Solution:
As a matter of (current) policy, the eMethod wizard destroys user-input when the user goes back from a screen to a previous one. The reason is that selections in previous screens are presumed to change the context of the user's input in future screens. It is recommend to save information to a file first and then cut and paste the information into the wizard.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
eMethod Method Reviews should append gas types to inlets/detectors
Problem:
eMethod should append the carrier gas type to any inlet, makeup gas type to any detector. Cryo's for inlets and oven already do this. This should also be a check for difference at import.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
eMethod: Importing Checkout methods to same instrument brings up method resoluti
Problem:
Exported msdchem\1\5975\pfht.m. Imported pfht.emeth to the same instrument. Then trying to load the newly generated pfht2.m, it went through method resolution.
Temporary Solution:
During the export of the eMethod, the system to which was being used had an incomplete sample path for the rear inlet. The importing of the eMethod picked up the incomplete sample path and this caused the Method Resolution to appear.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
CI control in 5975 D.03.00 is confusing when looking at gas flow module
Problem:
On the CD and in the MSD s/w it is not clear that to run CI one must turn on: 1.Gas A Valve and 2.Shutoff valve This goes back to the open and close instead of just having 0 and 1 for the status or we should have a diagram of the valve locations and state "x" means open and the user can do this around the image to open and close the valves.
Temporary Solution:
n/a
Fix Information:
Fixed in release version G1701EA E.00.00
Monitors now state open/closed instead of 1/0 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Intermittent termination of Instrument Control while Editing Sequences
Problem:
When a sequence is being run and the method is being editted, instrument control can unexpectedly terminate if the column containing the Method or Data File is selected and the question mark, ???, is clicked. When this is done, the system should display a method or data file tree control to select a folder.
Temporary Solution:
When a sequence is running, do not select the ???. Instead, just enter the name of the method or the name of the data file. Use the Windows Explorer to determined the name if you do not know it.
Fix Information:
Fixed in Released version G1701EA E.00.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
GLOB: JPN-System Crash instead of "Bottle lost in move."
Problem:
English version is okay Japanese version shows this problem Chinese version is okay
Temporary Solution:
n/a
Fix Information:
Fixed in released version G1701EA E.00.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
DQ - interactive Scan reports have incorrect page numbers
Problem:
RunMethod for scan reports is fine. Selecting interactive reports does not update the page number for each drug. Unknown Scan/Search/ISTD/Ions and Unknown Scan/Search/Results/Ions both show same behavior. If calibration plot is requested, the cal plot will increment the page number, but not the report for the drug itself.
Temporary Solution:
Contact your local support group for the updated macro. Report7.mac Macro is copied to the drugmacs folder remember to make a backup of the original
Fix Information:
Fixed in Released version G1701DA D.03.00 SP1 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Software verification failed by second time
Problem:
G1701DA D.02.00 upgrade to G1701DA D.03.00 and then Software Verification failed. Also after making sure it is a new (fresh) installation, still the Software Verification failed. Error message: Re-integrate the datafile and try again.
Temporary Solution:
On default shipping MSD ChemStation bundles this is not a problem. The problem is related to other software programs causing a problem. Typically area where this could come from is the printer driver(s), ".NET" programs (versions), LAN configurations, etc. This could also be related to previous methods not be compatible with newer versions of software. Data files are compatible, but not necessarily are the methods.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
GLB; An exist Custom report database can?t be load
Problem:
When an existing Custom report database(*.crd) is loaded, an error message appears. "*.crd is not a Database" It occurs in D.02.00 SP1, D.03.00 & D.03.00 SP1.
Temporary Solution:
A new custom report database will need to be created for these methods.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Wrong name specified for Method at start of sequence, terminates, must reboot
Problem:
In the sequence log table, using the name of xxx_front for the name of the method but it was really yyy_front. Started the sequence and the error message of Sequence abort on line ww cannot find method. The system then brings you back to Intrument Control, but there are no pulldown menu items. All of the display icons on the screen are functional but you can not do anything without the menu items. You are then forced to exit the ChemStation to recover the menu bar items.
Temporary Solution:
After completing the Sequence Log Table information, verify the contents by using the Check Sequence Log Table feature. This will check to verify if the method names exists.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
MSD does not report back RFPA fault correctly and terminates method/sequence
Problem:
1 - In the Manual Tune the RFPA was set to trip the 800 amu range. 2 - Profile and Scan does not report back faults when monitoring 800, 800, 800 or 800 to 1050. 3 - Started a sequence to see what will happen and the system locked up!!!! The ChemStation and the MSD were both locked. Abort from the ChemStation was okay, but the MSD has to be power cycled to recover. 4 - This was also verified using Method only 5 - The data file directories only shows the temp data files 6 - The method crashed around 0.5 minutes with a 0.2 delay at the beginning The sequence should have stopped cleanly with the appropriate error message. The error message from the sequence was not the same error as the method. sequence stated it "Expected Service Request was not received" . Method still states that run was started and it kept on waiting. The MS log book states it was aborted by user.
Temporary Solution:
The error message which was being generate is mimicing a defect side board. The solution would have been either recalibrate the side board or have the board replaced.
Fix Information:
This has been corrected with release of G1701EA E.01.00. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Overlay chromatograms in Multiple Files View
Problem:
To view merged/separated format in overlay mode the user must have selected Display Selection in Merged/Separated format prior to doing an overlay. While in overlay and trying to select Display selection in merged format. Window 3 is no longer displayed with my overlayed chromatograms, it redraws my original selection in merged format.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Toolbars Appear Stacked in Data Analysis
Problem:
In Data Analysis, the toolbars are appearing stacked from top to bottom instead of across like they ususally are when the width of the Data Analysis Window is reduced smaller than the toolbar range. As the width of the window is reduced the toolbar icons will start to move down so they all could be displayed.
Temporary Solution:
1 - Resize the Window to the size you would like to view.
2 - Click on Options
Select Reset to Defaults
Select "Yes" for Data Analysis to restart
Select "Yes" for Exit now
3 - Restart the Data Analysis software package
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Quick Sequence Generator should be updated to include long file names
Problem:
In EnviroQuant, the quick sequence generator does not accept method or data file names longer than 8 characters and you cannot have spaces in the name. This should be updated to accept long file names. It was annoying to keep getting error messages and having to shorten my file names in order to use this feature. It seems like a defect because the rest of the software works differently, but I will log it as an issue.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Install & Uninstall G1701EA is not completed
Problem:
At the end of the software installation or un-installation of the G1701EA the user should restart the ChemStation. On some occasions the user was not prompted.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Use common local and operating Language setting while running; bad msconfig.net
Problem:
The software installation of the G1701EA/G1710EA should have the same Local Language Settings as the Software Language Settings. Installation of the English version of G1701EA/G1710EA should have English Local Language Setting for English ChemStation software and likewise for Japanese and Chinese Language options. Running the system in mixed modes could cause problems with the ".NET" programs and language character sets which are/should be installed.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
ALL - Data Analysis Undefined symbol:_
Problem:
Trying to load a data file that is in a run collecting GCMS data, causes an undefined symbol when trying to select a spectrum from the current loaded data file in Data Analysis.
Temporary Solution:
Do not use tree control or browser to open data files that are currently being Acquired, use the SnapShot feature
Fix Information:
Resolved in G1701EA E.01.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
No error message when using invalid pre-run/post-run macro names
Problem:
How to create this issue: 1.Select Method/Run on InstControl 2.Enter "invalid macro name" as pre-run Inst Control. 3.Start run method. 4. One would expect to recieve a status message that there was an invalid pre-run program/macro but message does not display
Temporary Solution:
This is a case where an invalid macro/command specified doesn?t create a PRINTED MESSAGE on the message line that the macro/command was ?invalid?. It doesn?t do anything bad, also doesn?t log it anywhere. The line/command will just be ignored.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Sequence status panel becomes "unlinked" from Instrument Control
Problem:
Sometimes when starting a sequence, the sequence status panel is not linked with Instrument Control. There has been cases where the sequence status panel will slip to the back when starting the sequence and if minimizing Instrument Control, the sequence status panel remains. This could be validated that the ChemStation thinks that it is a valide application running in the background via task manager.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Sequences beyond 350 lines are truncated when saved in data analysis.
Problem:
How to recreate this issue: Creating a 500 line sequences for reprocessing while in data analysis. Create a 500 line sequence with all the appropriate columns and save the sequence. Then load the sequence from the file, either on the same machine or on another, and edit the sequence. The sequence has been truncated to 350 lines.
Temporary Solution:
The reprocessing Sample Log Table in Data Analysis is not intended for sequence creation and is limited to 350 samples. Sequence creation should be done in Instrument Control.
Fix Information:
Fixed in release version G1701EA E.00.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
ENG; can't run method with "GC is not ready" after abort injection
Problem:
How to create this issue. Back Injector, all of Washing(sample, solvent A,B, pumping) sets 1. 1) Start run method(01.D), Verify acquisition completed without error (01-instctl.log & 01-MSINSCTL.LOG,, attached) 2) Slog 1 3) Start run method(02.D), 4) Press "Stop" during "washing" phase. (vial was returned at correct position on tray) 5) confirm 6890 is ready (not ready lamp is turn off), No GC status message on 6890 HW KeyPad & ChemStation 6) Start run method again(overwrite 02.d) 7) can't start run method with error. "GC is not ready to start a run" 8) Endlog
Temporary Solution:
There are two workarounds to this entry. 1 - Do not Press "Stop" during "washing" phase. 2 - Power cycling the GC and restarting the chemstation.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Random Sequence Crashes or disappearance of Instrument Control
Problem:
Long sequences occasionally crash. The crash typically shows one of two symptoms. The first symptom is a complete disappearance of Instrument Control (msinsctl.exe). This crash implies that the operating system was unable to trap and identify the module responsible for the crash. The second symptom occurs when the operating system is able to trap the crash and issues a dialog, ?We?re sorry for the inconvenience, msinsctl.exe, has encountered an error??
Temporary Solution:
n/a
Fix Information:
Fixed in release version G1701EA E.01.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: Limitations of CTC PAL cycles.
Problem:
1) stopping a run in the pre-injection phase or post-injection phase may cause instrument control to abnormally terminate. 2) If the post-injection phase is longer than the chromatographic runtime, instrument control may abnormally terminate. 3) If excessively long pre-injection phases or post-injection phases are used, instrument control may abnormally terminate. Headspace incubation times of 10 hours have been tested successfully. Up to 20 syringe washes have been tested successfully.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Intermittent termination of Instrument Control while using dynamic ramp tunes
Problem:
When a sequence is being run and the method is used is using a dynamic ramp tune (STUNE, BFB, DFTPT, TARGET) instrument control can unexpectedly terminate.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Installing and Un-installing ChemStation software user must reboot
Problem:
On occasions when installing or un-installing the ChemStation software the user may not be prompted to reboot the ChemStation. This could be related to closing the menu and not seeing the display, etc. After installation of the ChemStation software if the user does not reboot the error message "Undefined symbol crfl$" will appear on the command line. Rebooting the ChemStation will clear this error message.
Temporary Solution:
Always reboot the MSD Productivity ChemStation after un-installing or installing the software package.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
File name must end with .RES? seen in sequence log
Problem:
When running data analysis as part of the method in all modes except Drug configuration, unexpected messages are seen in the sequence log:
File name must end with .RES
File name must end with .RES
File name must end with .RES
2) Sample 1 mas01 TEST Sample 1
File name must end with .RES
File name must end with .RES
File name must end with .RES
3) Sample 1 mas02 TEST Sample 2
File name must end with .RES
File name must end with .RES
File name must end with .RES
4) Sample 1 mas03 TEST Sample 3
I traced it to a change in the FILESIZE command, and Walter has provided a patched dll for this (the repair is in place so E.01 will NOT be affected by this defect).
?File name must end with .RES? seen in sequence log
The fixed file is CORECP.DLL, and is available on the shipping CD-ROM under the \msdchem\patches directory
Temporary Solution:
When the software is installed there will be a patches directory under \msdchem. 1 - Make a backup copy of \msdchem\msexe\corecp.dll (rename to corecp_orig.dll) 2 - Copy the CORECP.DLL from the patches directory to \msdchem\msexe
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
E.00.00 allows for installation on Windows 2000, this should not be allowed
Problem:
E.00.00 allows for installation on Windows 2000, this should not be allowed. Windows 2000 is not a supported operating system for the G1701EA E.00.00. If it is installed on a Windows 2000 operating system the user will not see any pull down menu items in Data Analysis.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Files are not installed: msvcr70.dll and msvcp70.dll; G1701EA fails to load.
Problem:
The normal process to reimage a PC is the following: 1 - Reimage the PC with the manufacturing image recovery CD/DVD 2 - Install Virus protection of choice 3 - Install and configure SICL drivers 4 - Install and configure the G1701EA software package 5 - Turn off the firmwall and update the firmware to the MSD If the user then goes and uninstalls the virus protection software (ie. Symantec) it is possible some some of the required 'dll's' could be removed which are required for operation of the MSD ChemStation with the MSD.
Temporary Solution:
n/a
Fix Information:
A patch 02 or greater has been created to resolve this issue .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Dual Tower with Autonaming uses DA to prompt for a 2nd Data File Name
Problem:
When doing unlinked sequences using autonaming, the name for the 2nd data file is not being created properly
Temporary Solution:
Do not use autonaming assign the name for the 2nd data file. Via the sample log table this could be done via the Fill Column and Increment.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
JPN: Software always requires a Windows firewall Unblock
Problem:
Installing the software on Windows Japanese Operating system invokes the Windows Firewall warning that requires one to Unblock for it to run. This does not happen in Windows English or Chinese Operating systems.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
JPN - Intermittent Cannot open an online 7890 session
Problem:
Installing, Un-installing, installing, etc the G1701EA software without cleaning up the existing files could result in an intermittent lockout of the 7890 online session. This could also be caused by installing and un-installing 3rd party software packages; ie. VMWare images.
Temporary Solution:
The 7890A GC files were not being properly registered and systems which have had multiple install and uninstalls due to not cleaning up the files correctly. On a new PC, all files get registered correctly The issue is related to the register of the .NET components. Re-image the PC for a clean PC and then restall the software package.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
When using RTL with a 7890, constant PRESSURE should be used.
Problem:
The 7890 method can specify FLOW or PRESSURE as the flow control mode. If FLOW is used, the Retention Time Locking feature is inoperative. When set for constant PRESSURE, it works as desired. The RECOMMENDED mode of operation is and always has been CONSTANT PRESSURE while using RTL.
Temporary Solution:
7890 RTL work needs to be done in constant PRESSURE mode.
Fix Information:
This has been fixed in release version G1701EA E.01.00 Patch 02, but it will also required the 7890A GC firmware to be updated to A.01.06 as a minimum. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Can not override GC not-ready with the 7890
Problem:
The ability to Override Waiting for Ready on the 7890A GC is not possible, but it is available for the 6890 GC. The ALS subsystem in the 7890 does not support overriding readiness to do the injection at this time. It will wait indefinitely in the "ready to inject" postion (syringes in the vials) until the instrument goes ready, and then proceed.
Temporary Solution:
In the 7890, one can cause the GC to ignore readiness of everything except the oven through configuration (or from the Method's "Determines Readiness" flags). The oven still has to come ready for the injection to proceed, however.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
6890 to a 7890A is different with respect to ?runs? and sequences of ?runs?-Stop
Problem:
The behavior of a 6890 to a 7890A is different with respect to ?runs? and sequences of ?runs?. For a 6890 GC 1) If a system is in a ?run? (i.e., post injection) and the user hits the ChemStation STOP sign or the GC?s STOP button, the ?run? stops, the data is processed, and the sequence continues without any further interaction from the customer. 2) If a system is in ?prerun? (i.e., pre injection) and the user hits the ChemStation STOP sign or the GC?s STOP button, the system aborts the run, no data processing can occur and the sequence is paused. 3) If a system encounters a critical ?prerun? error (missing vial), the run is aborted and the sequence is paused. 4) The ChemStation provides a PAUSE button to permit the user to pause a sequence. Or in other words, STOP prior to injection means ABORT the run and the sequence STOP post injection means Stop-the-run and Continue-the-sequence Fatal hardware errors (front inlet shutdown, no emission current) to prevent the hardware from performing a run means ABORT. For a 7890A GC 1) If a system is in a ?run? (i.e., post injection) and the user hits the ChemStation STOP sign or the GC?s STOP button, the system aborts the run, no data processing can occur and the sequence is paused. 2) If a system is in ?prerun? (i.e., pre injection) and the user hits the ChemStation STOP sign or the GC?s STOP button, the system aborts the run, no data processing can occur and the sequence is paused. 3) If a system encounters a critical ?prerun? error (missing vial), the run is aborted and the sequence is paused. 4) The ChemStation provides a PAUSE button to permit the user to pause a sequence. Or in other words, STOP prior to injection means ABORT the run and the sequence STOP post injection means ABORT the run and the sequence Fatal hardware errors (front inlet shutdown, no emission current) to prevent the hardware from performing a run means ABORT.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890-Sequence Crashes user can get GC Prerun Download Failed
Problem:
To reproduce the GC Prerun Download Failed Error by doing the following steps: 1. Create a sequence (a sequence that has never been run.). 2. Run the sequence and select Pause during the first run. 3. After the sequene pauses, select Sequence/Run Sequence and select No to start at line 2. 4. As soon as the Red Stop becomes available in the software select it and Yes to stop the run. 5. Run will stop with an error. 6. Reload the sequence and rerun the sequence. 7. This is where the sequence fails with a Run method error and the logbook reports GC Prerun download failed.
Temporary Solution:
Generally, closing the MSD ChemStation software and restarting the program will work. Other times, the 7890A GC needs to be reboot. When one sees a sequence fails with a Run method error and the logbook reports GC Prerun download failed, please close down the MSD ChemStation and reboot the 7890A GC.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
DA Reprocessing looks for wrong file names when first sample is no longer first
Problem:
Run a sequence to a data directory, e.g. C:\msdchem\x\DATA\7-17-2006\ and then let the data files name themselves. For this example a sequence was using a CTC-PAL with 101 lines (to two trays). At completion, looking in Explorer and sequence log, the first datafile is named 0101001.D, followed by 0201002.D, 0301003.D, etc. Load the method and sequence in DA Reprocess. Edit sequence so that only the fourth and fifth samples are going to be reprocessed (Cut lines 1,2,3, 6-101). This should be looking to reprocess 0401004.D and 0501005.D. OK and Run sequence. This fails with 'Error loading or no data' in Reprocess.log. Looking at the actual report produced, it shows it is looking for 0401001.D and 0501002.D, which don't exist.
Temporary Solution:
It has been known that when reprocessing, using the standard chemstation autonaming procedures will cause problems if the sequence is altered - either lines removed or added.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL, Atom parameter issued could not not interpreted while access the PAL system
Problem:
If the REGIONAL settings do not match MSD Productivity ChemStation Software language options, the PAL system could displace an error message of "Atom parameter issued could not not interpreted while access the PAL system"
Temporary Solution:
n/a
Fix Information:
Whiile using the English version of the MSD Productivity, make sure the REGIONAL settings to US ENGLISH. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Can not edit 7890 GC parameter during run method.
Problem:
The user can open the Edit Method panel during an acquisition, but the OK button is inactive. Once a method has started, editting the parameters are not possible.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Cal level 3 creation. Looked at compound list. Cal level 1 was missing.
Problem:
copy 2 gc signals into evaldemo.d delete pre_post.ini run Data Analysis verify calibration table is clear and /or clear all calibration compounds load evaldemo.d and verify that you see all 3 signals autoquant setup include secondary signals - select NO use default quant database globals dodecane is ISTD biphenyl is target chlorbiphenyl is target methyl palmitate is target update calibration compound conc = 10 istd conc = 10 level id = "1" do update edit compoundssave method exit DA start Instrument control load method edit entire method in Data Analysis.... select quant report to printer in IC... save method run Data Analysis again load method edit compounds identification page shows no level "1"; Calibration page shows cal data but no level "1" --> The problem is the Edit Entire Method clears the first line.
Temporary Solution:
Turn OFF the ?quant? checkbox. And, if you load the method in DATA ANALYSIS before instrument control, and do NO editing, you can do the full swap of levels (including full delete of the first one). You CAN?T remove that blank level. Without the ID, it?s nameless and all the delete options work using the name. You can only set all the responses to zero to basically disable that level. Installation E.01.00 Patch_01 or higher has the updated file.
Fix Information:
A patch 02 or greater has been created to resolve this issue. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
DQ acquiring GC signals only, Errors after stopping run on 7890
Problem:
7890-MS configured in drug mode. Method was set up to save two GC signals. Selected method - run, selected dual injection and entered parameters. Selected OK and Run Method. At the select file type panel, selected cancel. The run proceeded. Before picking up a vial, I selected Stop. The run stopped.
Temporary Solution:
DQ is a MS application mode; it was not designed for GC signals. The application mode can acquired MS and GC but was not designed for GC only.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 chrom in report are always the first two detector signals out of order
Problem:
7890 can be setup to acquire four GC signals. For this test all four GC signals were being saved. specify signal one as test plot. Signal two and three are from the same detector, different data rates, signal 4 from the back detector. Report shows chromatograms for only signal 2 and 3 (in reverse order). Test plot is the first, but is ignored. Here signal one will only show up when there is only one other signal or if it is by itself. Although the report states that Signal #1: FPD3B.ch; Signal #2: FPD2B.ch, the software is arbitrarily assigning signals to my 7890 out of order and without any user specification.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
OK should be grayed on Edit Parameters during a run
Problem:
During a run or sequence was able to go into the GC Edit Parameters screen. The OK button is ungrayed so it gives the appearance that changes can be made although they are not accepted.
Temporary Solution:
Editing a method once it has started is not allowed.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
data file name wiped out after method run stop
Problem:
Drug mode Started a method run. While it was in prerun waiting for GC ready, selected Stop. Run stopped with a run method error but my data file name was wiped out. On the start run panel, it showed .D. It also set my datafile path back to the previous path even though I had changed it an exited to save the new path.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Oven Post Run time is not counting for 7890
Problem:
Create and run a 7890 method that has an oven post-run time set. The Post Run Time display remains at 0.00 throughout the time, though the status shows 'postrun'.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 Method's Signals are often unchecked at will; method dirties for no cause
Problem:
Connect to a 7890. On first encounter, the method comes online with all signals unchecked. Check to save all signals. OK to download. Save. Run Method. This may or not throw up a Method Resolution screen on completion. If it does, the signals are usually all unchecked again. I have even had it throw up the 'Enhanced ChemStation method will be updated. Edit entire method after update!' OK and this may even pop up again. Occasionally, the taskbar will say the method is saving after I OK the Method resolution dialog.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
When a 6890 method fails to migrate to a 7890 we are left with an invalid method
Problem:
When a 6890 method fails to migrate to a 7890 we are left with an invalid method which is invalid on the 7890 and for use again in the 6890. acqmeth.txt should be different between the models.
Temporary Solution:
A patch is available for this issue. instctl.mac Installation E.01.00 Patch_01 or higher has the updated file.
Fix Information:
Installation E.01.00 Patch_01 or higher has the updated file. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Barcodes are not being written/read correctly from gc files.
Problem:
I looked into the code. The idd (hp68gc01.dll) sends a message (ILD_6890_QUERY_BARCODE) to the ild to get the barcode. It then just copies that string to the correct location in the datafile. In the Asterix ILD, the string is Unicode. It looks like in Mustang that the string is not Unicode ? I checked gc90io.cpp. The Mustang 6850 ILD probably has the same problem. That would explain the differences you are seeing.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Microsoft .NET Framework errors
Problem:
When a .NET Framework error occurs, the Details link should be selected and the "details" should be cut and pasted into a text file and send to Agilent.
Temporary Solution:
Please send the appropriate detail information to your support provider.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Sample overlap fails after second line - with Dual Tower
Problem:
Sample overlap is not supported wtih Dual Towers, user is not notified that this feature is automatically disabled if it is applied. Software will not prompt the user if sample overlap is turned on and if the user is running dual towers -- the reason is that the method could be updated to run with or without dual tower as well as the sample overlap. This is similar to PVCS entry # 483
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Acquiring 4 GC signals only supported in GC-MS mode only, not in GC only
Problem:
Setup a method, to acquire all four GC signals will only work for GC-MS mode only. Running a sequence in a GC only mode, only two GC signals will be saved; running in GC-MS mode, all four GC signals would be saved.
Temporary Solution:
n/a
Fix Information:
A patch 02 or greater has been created to resolve this issue .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Cannot Run a Sequence with Dual Tower and using sample overlap
Problem:
Sample overlap was designed to handle a single injector. If a dual tower injection is being used then the sample overlap will be ignored.
Temporary Solution:
Sample overlap will only work with a single injection, dual injection will not support this feature. If sample overlap is a must then a single injection needs to be used for the sequence.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Run Method dialog activates MPV when no valves are configured; can't abort
Problem:
With no valves (MPV - Multi-Purpose-Valves) configured for the GC, selecting injection source as 'Valve/Immediate start' will cause a problem. Select Run Method. Start run dialog inactivates all Valve positions, but the MPV Position remains active and then starting a run to this invalid location will result in a lock-up. Task manager needs to be used to stop the applications or CNTRL-ALT-DEL with a power cycle to the ChemStation.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
DA crash double-clicking on file being acquired
Problem:
The ChemStation is acquiring GC data only, then in DA (Data Analysis), selected Load Data File. If I try to load the datafile being collected in instrument control by double-clicking on it or clicking on it and selecting OK, DA will crash.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
unlinked/linked sequence in enviro gc only with more than 2 signals
Problem:
Created a sequence in enviro GC only mode. Used the Unlinked keyword. Specified a method which was set to dual injection and saving all four GC signals. When the sequence was run, it appropriately created data files in data and data.sec. However, only two GC signals were saved. This occured with linked mode also. When I did a method run on that same method, all four GC signals were saved. --> this is also related to PVCS G1701EA 482 entry - GC mode is limited to acquiring 2 GC signals.
Temporary Solution:
n/a
Fix Information:
Fixed in release version G1701EA E.01.00 Patch 02 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Stated not to use the FID, but had to edit the configuration logic to start run
Problem:
Stated not to use the FID, but had to edit the configuration logic to start run The FID has been turned but the system would not start because of the gas flow is not set. Had to go into the configuratin and turned the logic from False to True, then go back into the edit parameters and upload from the GC (if you do not do this then the run method will download the existing parameters and reverse the logic), save the method and then start the run. Not obvious on where to edit the parameters in the edit parameters
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: 7890 Method Resolution does not detect PAL Configuration changes
Problem:
7890 with CTC-PAL. Created a method for a particular syringe and tray type. Close MSD and change the CTC-PAL syringe and tray to a different type. Reopen software. There is no detection of any configuration changes.
Temporary Solution:
Always validate the hardware configuration to the method parameter prior to running the method. This will validate the configuration prior to the start of an acquisition.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
SRS and SRB are untranslated - not localized, English only documentation
Problem:
The software release bulletin (SRB) and software status bulletin (SSB) are generated in English only. These documents are not localized in other languages.
Temporary Solution:
Viewing the SRB and SSB can be done via the www.agilent.com web site at http://www.chem.agilent.com/scripts/DownloadsUtilities.asp Please note there is a user created login to get access to the downloads and to view the SRB and SSB just enter in any valid registration number for that product family.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
eMethods main page does not advise user of 7890 vs 6890 support.
Problem:
The main eMethod page is the same page which was used for G1701DA. The functionality of eMethods is very similar to the G1701DA release with the following conditions. 6890/6850 to 6890/6850 only eMethod migration is supported. 7890 to 7890 only eMethod migration is supported. 6890/6850 to 7890 or 7890 to 6890/6850 is not supported.
Temporary Solution:
The user can import the "Method" manually and go through method resolution. It is also advised for the user to Edit the Entrire Method after the method resoltuion to make sure all parameters have been updated.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
What's New page on CD is based on E.00.00 not E.01.00
Problem:
The What's New page on the CD for E.01.00 is based on the E.00.00 release. The updated information on what is new is in the readmems.txt file and this text file has been localized. The readmems.txt file can be found in \msdchem\msexe
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Unhandled exception for GC
Problem:
Startup the ChemStation (E.01.00) It pings both the MS and the GC ok <> An alert is displayed stating that the GC was opened with another session (or something like that) Click ok What is now displayed is: MS instrument Control and Calibration has encountered a problem and needs to close. We are sorry for the inconvience. Details: AppName: msinsctl.exe AppVer: 5.0.0.0 ModName: unknown ModVer: 0.0.0.0 OffSet: 01A82170
Temporary Solution:
When you see an error message prompt like: An alert is displayed stating that the GC was opened with another session. 1 - Validate that the GC and MSD is not in use by another ChemStation 2 - Power cycle both instruments to fee the connection.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
CHS SSSLT Read Barcode returns garbage characters
Problem:
READBARCODE$() from the command line is OK, but reading it from the samplelogtable is bad. The Actual barcode in datafile is GOOD.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
MSConfig allows same IP address for GC and MS and aborts IC
Problem:
MSD configuration editor will allow the user to enter the same IP address for the MSD and GC. There is no checking for the IP addresses. Because fo the configuration of MS only, GC only, MS and GC only it is possible that one could have the same address for both units. If both the MSD and GC have the same IP address the Instrument Control will detect an error and close the panel. The user will now be required to correct the IP addresses in the MSD configuration panel.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
E.00.00.202 and A.01.03 does not work for headspace injections
Problem:
G1701EA E.00.00 (E.00.00.202) does not work for headspace injections with the G3384AA A.01.03 release version software. G1701EA E.01.00 and A.01.03 does work. Request an upgrade software package to resolve this issue.
Temporary Solution:
n/a
Fix Information:
Fixed in release version G1701EA E.01.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
place holder for E.01.00 release
Problem:
n/a
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 RTL Calibration does not work with the Rear Inlet.
Problem:
As it stands, RTL with the MSD on a 7890 is not backwards compatible with existing methods developed on a 6890 if either constant flow mode was used or the method specifies the rear inlet. RTL on the 7890 REQUIRES that the method be PRESSURE controlled, NOT FLOW. Additionally, the COLUMN connected to the inlet being used for the sample injection MUST be configured as COLUMN #1 on the 7890 GC.
Temporary Solution:
Installation E.01.00 Patch_01 or higher has the updated file.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
HiSense.U does not have a default tune created
Problem:
HiSense.U does not have a default tune file. If a CE tries to resolve the OFN_SN prior to running the new HiSense.U tune the OFN_SN will be associated with ATUNE.U with an offset of 0 instead.
Temporary Solution:
n/a
Fix Information:
A patch 02 or greater has been created to resolve this issue. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
"Instrument control and calibrate error" upon startup of the MSD ChemStation
Problem:
G1701EA Chinese version. during the data acquistion, the chemstation may prompted "Instrument control and calibrate error" and exit.
Temporary Solution:
Workaround is to change the regional settings, the Win XP regional zone setting to Singapore (Chinese). This does not occur on all systems.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
pressure reading in the consumables panel not showing the correct pressure
Problem:
Looks like the back inlet pressure is displaying the front inlet pressure. The front inlet pressure is showing the front inlet pressure.
Temporary Solution:
n/a
Fix Information:
Fixed in released version G1701EA E.01.00 Patch 02 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Custom Report Templates are corrupted, invalid pointers in the reports
Problem:
Using older versions of Custom Report Templates (.crt) and Database (.crd) files will cause an error in the reference to the detail.xls file in the C:\msdchem\custrpt\ directory, #REF error.
Temporary Solution:
n/a
Fix Information:
A patch 02 or greater has been created to resolve this issue. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890: Method Shows Pulse Inj when there isn't a pulse
Problem:
Printing the method acquisition parameters shows "Injection Pulse Pressure 689475 Until 0.75" but the method is not a pulsed method, and if it were the user wouldn't know 689475 "whats".
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 Injection Volumn Does Not Migrate Correctly
Problem:
If your 6890 method specifies and injection volume of 5.0 ml (for example), when it migrates to the 7890, the method printout shows it as .5 ml, and because the software does not have .5 ml as an option, it displays .2 ml.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Sequence of differing overlap options should ignore overlapping; not fail
Problem:
Create three methods of differing overlapping options, all front ALS for a 7890. Create and run a sequence using each of these methods with mixed options. This fails to run rather than ignoring the overlap, as it should.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 Sample Overlap: neither timed option is saving
Problem:
7890 with ALS. Select Edit Method\Injectors\Tray. Select either of the two timed options. OK and save. Reopen. Neither option is saved.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
HiSense.u which is almost failing. The EMV is at 3000V, no warning statement
Problem:
This is similar to a problem to which we are currently having if we just use ATUNE.U. The system will tune and save the results. If the value is 2700 and you have an offset of 400 for the method, it will not look to see what value of offset. It will be clipped to 3000. After ATUNE.U has completed its tuning process then the gain adjust is done next. If the system will use 3000 as the maximum value.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 went into ?advanced counters limit exceeded? mode
Problem:
Advanced Counters When the 7890 went into ?advanced counters limit exceeded? mode. Communicating with the 7890 with two different computers can cause mixed results. On one PC, we disable the counters, THEN did an ?upload method from GC? from the GC EditMethod panel and then save the Method. There is a method-resident parameter (in the xml) that has no UserInterface to change the advance counter. If the other computer has the advance counters on, it could turn them back on for the GC (the opposite is also true, if it was on then it is possible to turn it off). The user needs to be careful with the GC panel parameters and the online ChemStation parameters and how they are saved in the method.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 -- 2. Can?t backflush a method operating in constant flow
Problem:
Backflush methodology requires setting AUX pressure to a high value during post-run and the Inlet pressure to a low value (ie 1 psig). 7890A inlet electronics can?t convert this 1 psig setting to a flow and the 7890 sits in a ?not-ready? state for the entire length of post-run time and beeps continuously.
Temporary Solution:
n/a
Fix Information:
Fixed in release version G1701EA E.01.00 Patch 02., but this will also require 7890A GC firmware version of A.01.06 or higher. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 - 3.3 Display of back-flush AUX pressure
Problem:
Display of back-flush AUX pressure is incorrect. View the GC Montior for the Aux Press, the display will show ?-1.$? as the pressure during the post-run.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
PAL: CTC "Bad Arguements"
Problem:
One reason for the ?Bad Arguments? message as the ?run method? or ?run sequence? is started. Just to clarify the configuration: 5975C MSD / 7890 GC / CombiPal CTC (All new install) S/W E.01.00 and CTC 1.03 versions The Pal Loader/Object Manager is the original version with ?J? version drivers; CTC-PAL are now shipping with ?K? drivers. All sequence injections were failing with the ?bad argument? when starting a run, whether injecting into ?gcinj 1? or ?gcinj 2? A mis-match of drivers could 'bad arguments'.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
manual integration setting is no longer retained when DA session is shut down
Problem:
Activating the Manual Integration option under Tools there is a check mark indicating the feature has been turned on. Exiting out of the software package and coming back in the feature is still on, but the Manual Integration option is no longer highlighted indicating that it is turned on
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
acq.ms shows the wrong Version of the software package.
Problem:
[Version] ID=G1701CA Version: C.00.00 The MSD Productivity Version which was installed was G1701EA Version E.01.00.237.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Needle offset is not being applied with G2913A and G1701EA E.01.00.237
Problem:
Tried to do headspace injection from a 2mL vial (G2913A ALS and G1701EA.01.237). Normally one might use an offset of 20mm which puts the needle tip just into the neck of the vial. Seems it doesn?t matter what offset value is used, the needle tip always goes to the normal position in the vial.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 PC beeps at me when I leave the GC detectors window in GC Edit Parameters
Problem:
While editing GC parameters and then leaving the menu display, it is possible that the PC could beep. This could be an indication of an value which is incorrect or it could be an indication that the edit parameters screen has been closed. There are beeps on/off functions and there are faults for each of the inlets/detector/etc.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 Cancel doesn't cancel operation in the "Install Column" window
Problem:
Adding a column to the local inventory and then click on cancel. Going back into the local inventory, the column was still there. Cancel behaved the same as OK. Cancel should "undo" the operation(s)and return your configuration to the previous state.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
".log" not appended during Log Book "Save As..."
Problem:
Save As... dialog box defaults to showing just log files. Filename: ( blank ) Save as type: Run log (*.log) If you enter a filename without any extension (e.g. "xxx"), then the expected behavior is the file will be saved as "xxx.log". Filename: xxx Save as type: Run log (*.log) The actual behavior is the file is saved as "xxx" without any extension.
Temporary Solution:
If you want the log file to be save with a *.log extension then it will need to be typed manually, or remember to look for the files without an extension on them.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Quant Results Always in Percent
Problem:
Target amounts always reported in percent (%). Istds reported properly as ppm. Pre-post ini shows sample amount=1 even though no sample amount specified in seq table. default value for _sampamt is 0 default value for _sampamta is 1 Deleting pre-post ini then requant shows targets in ppm. Using rear injector
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
GC Signal is only displayed during run.
Problem:
On a system with a sample split between the MSD and GC detector, depending upon the type of GC being used the GC signal constantly, even when the run is over. This is useful because the user can see if the baseline is stable and has an acceptable offset value befor making a run. One could also see if the detector flame goes out during backflushing. This feature is not available for all models of GCs, one will only see the GC signal plot during the run.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Clock on Acquisition Display Does Not Display Elapsed Time in Post Run
Problem:
With a method that uses backflushing with a capillary flow technology splitter, the backflushing takes place during the post run state. The clock display in acquisition has always displayed the elapsed post run time in previous revs. With the 7890 as the GC, the post run clock will display the total run time which is being used and will not count down or up.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Backflush wizard fails to download pressure setpoint
Problem:
In a system with a capillary flow technology splitter, using the Backflush Wizard which worked great. It suggested the conditions correctly. It asked if I wanted the suggested postrun backflush conditions downloaded to the method. The inlet postrun pressure (column one) was downloaded correctly. The defect is that the backflushing pressure WAS NOT downloaded. It was left at 0 psig. The column would not be backflushed.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Have to turn off the MSD transfer line manually
Problem:
The operation of the 7890 GC is different from the 6890/6850 GC. When venting the MSD the user will be given a prompt to turn off the temperature to the transferline. If the user just clicks okay and does not turn off the temperature to the transferline, the transferline will be hot when the sideplate is opened.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
My pulse pressure reverts to GC value when I click OK in GC Edit Parameters
Problem:
The method is using pulsed splitless. The current pulse pressure showing in MSD ChemStation and on the GC was 10 psi. Entering a value of 16 psi in MSD ChemStation and clicked OK. It did not change the value in the GC nor did it save the value in the MSD ChemStation method. Changing the pulse pressure on the GC and upload the new value to MSD ChemStation. MSD ChemStation takes the new pressure and one can save the method.
Temporary Solution:
n/a
Fix Information:
In G1701EA E.02.00 an apply button has been added to the edit GC parameters. Now the user can download the parameters and see if they have been accepted. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Bakeout macro does not work from sequence, uses default values only
Problem:
Running the bake macro via the Keyword in the sequence log table will perform the default parameters only.
Ion Source will be set to 300
quadrupole will be set to 200
bake time will be set to 6 hours
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
No way to abort the BAKE from Sequence table, I could pause, but not the same
Problem:
When using the keyword command BAKE, there is no way to abort or stop the command once it has started. It will run for the default time of 6 hours.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
No help for the BAKE keywordstring!!
Problem:
Using the index and search the keyword command BAKE does not show up in the help.
Temporary Solution:
Within the Sample Log Table type Keyword Keyword Command Keyword String BAKE
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Error Prompt GC 7890 - Failed to create Control Interface
Problem:
Trying to start the MSD chemstation G1701 E01.00.237 with a 5975C+7890+ALS an error message of 'Failed to create Control Interface'. The system was communicating and everything was fine, but when the system was restarted the error message mentioned above appeared. To re-establish communication to the system, the MSD ChemStation software needed to be uninstalled and then reinstallation of the MSD ChemStation and communication was re-established.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Edit Compounds showing -1 for concentration and response
Problem:
Edit Compounds showing -1 for concentration and response. Setting up the quantdatabase for the SIM-trace adding level #1 to the quantdatabase as normal, but when adding more levels and the compound is not found, the concentration/response values are set to -1.0000000. The -1.0000000 indicates the level is missing and should not have been displayed. The calculations do not reflect the -1.0000 but the visual display does show it.
Temporary Solution:
n/a
Fix Information:
A patch 02 or greater has been created to resolve this issue. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
SimScan data can't be zoom out after Easy ID;Invalid zoom rectangle
Problem:
Verified on D.03.00 SP1
E.01.00
1) PVCS#557, SimScan.D is not displayed when return Normal DA view
2) Redraw TIC (SimScan.d is loaded)
3) zoom in by clicking & Drug right mouse button
4) Zoom out by double clicking right mouse button
5) an error message appears;
"Invalid zoom rectangle"
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
An attempt to download settings to the GC was blocked
Problem:
Bad Lan cables on the system, but the wrong error message is being display. Depending upon which wires are bad on the LAN cable a variety of error could be generated or communication errors could result.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
GC Status Window stays open when in Tune & Vacuum Control
Problem:
While in Instrument Control Click on Instrument >> GC show/Hide Status When this is done a check mark will appear and this will display the GC Status "ALL" the time. The display should be hidden while the view is changed to Tune and Vacuum Control
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
D.03.00 SP1 template become garbage on E.01.00.
Problem:
Using a custom report template from a previous version has problems on E.01.00 For the Japanese MSD Productivity ChemStation sections which has Japanese strings D.03.00 SP1 (for example) template become garbage in E.01.00
Temporary Solution:
This can be corrected by changing font script(from Western to Japanese).
Fix Information:
Fixed in release version G1701EA E.01.00 patch 02 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
importing older template into E.01.00 -- All values are #REF!.
Problem:
Importing a custom report template from a previous version displays results with "All values are #REF!".
Temporary Solution:
n/a
Fix Information:
see 562; same problem, same fix.
A patch 02 or greater has been created to resolve this issue. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
1 is set as default sample amount ; for back inlet
Problem:
There are default sample amounts which are used for the injections if one is not specified. The sample amount has a level of importance depending upon the state the run was started. Default method parameters will be overwritten by the Run Method injection value. The Run Method injection value will be overwritten by the Sample Log Table Amount. All injection values will be recorded within the pre-post.ini file to show the user which value was used for the injection.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890: Chemstation fails to show post run condition after run stopped early
Problem:
When a run is stopped early by pushing the stop sign icon and the method has a post run operation like backflushing, the hardware (GC and MSD) correctly perform the post run operations. The ChemStation, however, goes to green state and says the method is finished. This is troublesome, because the user has no idea that the oven is at post run temp (320 C) instead of cooling to initial temp (50C). Also, the MS has 75 mL/min He flow into it from the backflush operation. The failure to properly display post run state may invite the user to do something unfortunate like turn on the source and detector with a high flow into MS or open the oven and burn their fingers.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Front injection volume changed from 1.0 to 1.0
Problem:
The problem is when starting a run to do the OFN checkout from the Checkout menu, it soon generates and error of ?Front injection volume changed from 1.0 to 1.0? (please refer to the mslog file). The system stays in prep run and the software locks-up causing the user to manually close the application via Task Manager and power cycling the GC and the MSD.
Temporary Solution:
Restarting the GC by holding down the clear button will reset the firmware and GC parameters to the factory defaults. This will then force the user to manually reconfigured the GC. In an offline session of the MSD ChemStation copy the parameters of the default method down and then input them to the GC via the control panel. Bring the MSD ChemStation online and then upload the parameters from the GC to the method, do not download the parameters from the method the GC. Save the method and then run the method. If this does not work then completely uninstall the software package and then reload the parameters.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890GC, can't change Septum purge Flow at 2nd time or later
Problem:
7890-5975 GC FW A.01.04 E.01.00 English, Japanese, Chinese Can't change septum purge Flow from ChemStation. Looks like it could be changed the first time, but a second attempt the values are not accepted.
Temporary Solution:
Need to change septum purge flow from 7890GC, then i have to do "upload Method from GC".
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
can't Stop acquisition correctly by 7890 HW Stop button during GC ready
Problem:
n/a
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Sequence Status is not linked to instrument control, keep on loosing it
Problem:
When I click on the instrument control the Sequence Status gets lost (goes behind the instrument control), I have to minimize my screens to find the sequence status again so that I can edit the panel. It should be locked with instrument control and placed infront of instrument control. This will allow me to click on the IC icon (minimize or maximize) and I would be able to see the sequence status and now that the system is still running.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Sequence Log Table, ??? for method, froze up for 10 seconds, and then vanished
Problem:
I was editing the sample log table it could be possible to have an intermittent lockup or crash of instrument control by using ??? for method name or datafile name.
Temporary Solution:
n/a
Fix Information:
Fixed with release version G1701EA E.01.00 Patch 02. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
No Emission Current error, stops sequence but does not update logbook
Problem:
If a run has a major fault like no emission current, the data system will not acquire data after the fault. However, the fault error message will be display on the status line in instrument control. The run will complete the full run time. At the end of the run, the error message will be cleared on the display and the user will be prompted to read/look at the current log book, mslogbk.log.
Temporary Solution:
When a sequence has finished the current logbook mslogbk.log will have the information saved in a timestamped log file, 2007-06-22-1332 mslogbk.log. The start of a new sequence will create a new log file.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890GC, can't set max column temp as oven temp after changing column.
Problem:
7890 (FW A.01.04) 1. for example, at first the installed column's max temp was 250 C.(DB-WAX) 2. change column. Now 5MS is installed. The Max temp is 350 C) for the new column 3. change column settig from DB-WAX to 5MS(Instrument/Edit GC SW config) 4. but Oven Max tem is still 250 C. but user can not input 280C as oven temp. The oven max temp looks at ALL of the configured columns within the GC and will use the lower value of all of the columns for the max oven temp.
Temporary Solution:
Deconfigure the column which is the oven max limitation.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Intermittent termination of Instrument Control while Editing Sequences
Problem:
When a sequence is being run and the method is being editted, instrument control can unexpectedly terminate if the column containing the Method or Data File is selected and the question mark, ???, is clicked. When this is done, the system should display a method or data file tree control to select a folder.
Temporary Solution:
When a sequence is running, do not select the ???. Instead, just enter the name of the method or the name of the data file. Use the Windows Explorer to determined the name if you do not know it.
Fix Information:
Fixed with G1701EA E.01.00 Patch 02 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
GC monitor for AUX EPC; wrong value is displayed.
Problem:
How to view this issue. 1. Select Instrument/GC monitor 2. set the follows; type; AUX Position; 4 Parameter; Pressure 3. AUX-4 Pressure avalue is -1.$. it is wrong value
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Not being able to start the Data Analysis
Problem:
The software operating system is officially only supported on XP_SP2 English, Japanese and Chinese Version. Be aware, that the following is NOT an official procedure!! Because CE colleges could not get the G1701EA Rev.EA.01.xx correctly installed on XP_SP2 German Version, an Offline Instrument plus Data Analysis to work. Here is the procedure: Log on as Administrator to the local PC. Disable all firewalls and Virus Scanners Install at least a LaserJet as the printer Change the Regional Settings to English/US but leave the Keybd. At German! Install I/O-Libs and configure the TCP/IP Protocol ? select SICL-Lan ? don?t leave it at AUTO! Install the G1701EA Rev.EA.01.xx and reboot. Configure your instrument - check the LAN and the MSD Firmware as usual Prior to the Chemstation Installation the OS is updated to .NetFramework 2.0. The trick is #4 ? Regional Setting should be set before Dot-NetFramework 2.0 Installation, otherwise you end up in not being able to start the Data Analysis!! The .NetFramework 2.0 is a multi language package and installs in conjunction to the Regional Settings A word of warning: If one should install the G1701EA Rev.EA.0x.xx onto a PC supplied and configured by the customers IT instead onto a bundle PC, make the Customer and his IT-People aware, they provide you for the installation with a local administrator account to install and configure the above. After you?ve finished the complete Install, make the IT-People aware, that they have to configure the Domain Users at least as Power User (Hauptbenutzer in german) with the Regional settings configured to English/US and full control to the windows Root Directory and the msdchem dir.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Imported CDF (AIA) file but when to run signal to noise on it , DA crashed
Problem:
When importing a CDF file format file (AIA) could cause an instrument termination message.
Temporary Solution:
n/a
Fix Information:
Fixed in release version G1701EA E.01.00 Patch 02 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Quick Qedit; switching to next compound faster.
Problem:
Switching speed from one compound to another in QEdit was faster on previous version.
Temporary Solution:
Fixed in release version G1701EA E.01.00 Patch 02
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Calibration Curve does not print out results of plot, just the plot now
Problem:
Calibration table is plotted and this is the same as D.01.02 vs E.01.00, but the new version E.01.00 does not show the results from the equation or show the calculated formula results now because of the layout. One can use the "results of plot".
Temporary Solution:
Via the Enhanced Data Analysis main menu, Calibrate\Print Calibration Curve... menu item, select a compound, and get a printout of both the plot and the "results of plot".
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Video problems. Graphics "blow up" while running qedit.
Problem:
Video problems. Graphics "blow up" while running qedit. Occurs on E.01 on XP, D.03.00 sp1 on XP. Doesn't seem to occur on D.03.00 sp1 on Win2000. We have duplicated on 4 different computers so far. In both Enhanced and EnvQt mode. To duplicate this problem: 1. Load enhanced data analysis (I have also done this with EnvQt data analysis) 2. Load bnalist.m from envdemo subdirectory 3. Load any of the matching bna data files 4. go into qedit. let the system review all compounds. Set cycle time to 0.1 min (also fails when set to 1 min, just takes longer to complete the test) (also fails when double right clicking on the compound window to advance manually to the next compound, just wears out your clicking finger) 5. click on start, for automatic review 6. when the last compound has finished, click on stop. Select the 1st compound and click start again.
Temporary Solution:
Located on the shipping version of the G1701EA E.01.00 release software CDROM
\Support\Microsoft Patches
one will find the hotfix from microsoft regarding the Leaking GDI objects using classic theme.
Fix for: Leaking GDI objects using classic theme
When you run a Microsoft Foundation Classes (MFC) application on a computer
that is running Microsoft Windows XP with Service Pack 2 (SP2) installed,
you may see memory leaks for Graphics Device Interface (GDI) objects when you
create and destroy child windows. To see the memory leaks, view the GDI
objects of the process in Task Manager.
A supported hotfix is now available from Microsoft, but it is only intended
to correct this specific problem.
The link to the Microsoft's Knowledge Base article where you can obtain the
update is: http://support.microsoft.com/kb/319740/en-us
This patch has been provided on your ChemStation CD:
\Support\Microsoft Patches\windowsxp-kb319740-v5-x86-ENU.exe
Fix Information:
Fix for: Leaking GDI objects using classic theme
When you run a Microsoft Foundation Classes (MFC) application on a computer
that is running Microsoft Windows XP with Service Pack 2 (SP2) installed,
you may see memory leaks for Graphics Device Interface (GDI) objects when you
create and destroy child windows. To see the memory leaks, view the GDI
objects of the process in Task Manager.
The link to the Microsoft's Knowledge Base article where you can obtain the
update is: http://support.microsoft.com/kb/319740/en-us .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Undefined Symbol: mod$ - impossible to print report after re-integrate ISTD
Problem:
Undefined Symbol: mod$ - impossible to print report after re-integrate ISTD Conditions: In DA of G1701EA E.01.01.335 ISTD-Method loaded Qantitate - > Calculate Qedit -> reintegrate ISTD Qantitate -> Generate Report Error Message is: Undifined Symbol:mod$
Temporary Solution:
For G1701EA with P02, the workaround is to use the classic report or the attached epa.mac.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
P02 can only be installed on G1701EA, Can not be installed on G1710EA
Problem:
Agilent G1701 EA Update Patch2 (E.01.01) - InstallShield Wizard --------------------------- File 'C:\msdchem\MSexe\msconfig.net.exe' does not exist! Cannot perform archive action. --------------------------- OK --------------------------- File 'C:\msdchem\MSexe\OzDriverTester.exe' does not exist! Cannot perform archive action. --------------------------- OK --------------------------- The above files are related to Instrument Control which is not part of the Data Analsysis only and thus the reason for the abort of the program
Temporary Solution:
Contact your local support provider to see about getting a copy of G1701EA to be installed on the ChemStation. (Installaton of the G1701EA will also reqquire the installation of the SICL drivers which is part of the media installation process.)
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Qedit Load File/Next File undefined symbol setupquickedit
Problem:
After using load file or next file in the Qedit window the error message Could not open file: C:\msdchem\MSDemo\SimScan.d\SimScan.QC1 The problem is in? Macro: c:\msdchem\msmacros\qedit.mac in the macro EDAQEditLoadFile
Temporary Solution:
An updated Qedit.mac is availabe. This problem should only occur on systems with both G1701EA and G1716AA loaded on them and then using the P02 for G1701EA. \msdchem\msmacro remember to backup the original version first
Fix Information:
A fix should be available on G1701EA E.01.00 Patch 03 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Qedit Load File/Next File 'cannot delete' error with SIMSCAN data
Problem:
Please refer to PVCS #681, this is the "problems with SImScan data" apparently, this is also restricted to the LoadFile or NextFile menu action.
Temporary Solution:
n/a
Fix Information:
This will be fixed with G1701EA E.01.00 Patch 03 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Autotune 219/69 criteria is not clear in a couple of help files on accept values
Problem:
The help file in the software says that the maximum should be the peak from mass 69. What should be stated is that the ratios will be relative to peak 69 and that it may not be the base peak. There is a summary of the expected limits for the tuning masses when the Tune Evaluaion is performed. Autotune (ATUNE) --- Autotune maximizes instrument sensitivity over the mass range, using PFTBA masses 69, 219, and 502. Use this tune for applications requiring maximum sensitivity that do not require the traditional abundance (STUNE) ratios of 100% m/z 69, 35 - 85% m/z 219, and 1 - 5% m/z 502. This tune is also a good starting point for manual tuning for DFTPP or BFB. Autotune (ATUNE) --- Autotune adjusts all MSD parameters to predetermined target values. It finds the mass peaks, obtains adequate response and resolution, optimizes the response of 3 masses, optimizes response and resolution of other masses, and obtains accurate mass assignments. You will need to autotune when the mass spectrometer system is first set up and after any maintenance has been performed on the MSD.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Edit Compounds, tabbing does not go in order on the display
Problem:
In most applications the TAB key : navigates through a screen in a stepwise : manner. However on page one of the : compound information screen (Identifications) the tab function is not sequencial.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890: Offline Instrument always brings up TCD for detector
Problem:
Instrumetn #1 is online and has a FID for the detector. Save the method and the open it in Instrument #2 which is offline. Instrument #2 will show the detector as TCD not as FID. Offline instrument will ALWAYS show detector as TCD even if you bring in an existing method to edit offline.
Temporary Solution:
Under the instrument number you will find a configuration 'bin' file. Copy this one from the instrument which is up and running to the instrument number which is giving you the TCD for the detector (offline). \msdchem\1\7890config.bin (online --> copy this file) \msdchem\2\7890config.bin (offline --> paste it into this directory
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Comment/keyword string limited to 45 characters
Problem:
The comment/keyword string field in the sample log table gets cut off after 45 characters. Certain keywords (BatchDir, Append, MethPath...) have a keyword string of a full path and name.
Temporary Solution:
Long files names are supported. Data file and method paths can be up to 100 characters long. The names of individual data files and methods can be up to 50 characters long. If these limits are exceeded by renaming or moving of these directories using standard tools of the operating system, the total path and file name length could exceed the 255 character limitation imposed by the file system when methods are stored with the data file.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
6850 Status box does not display entire status of GC
Problem:
Depending upon the handheld functions versus the ChemStation control of the 6850 it is possible the ChemStation might think the 6850 is ready while it is not ready. To get the mix-match between the ChemStation and the 6850 is related to firmware on the 6850 and software version of the ChemStation. Please make sure they are all current.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
HSS: RTL Calibration is awkward when using Headspace with the GC/MS
Problem:
G1701EA MSD Productivity Software makes it easy to do RTL calibration when you have an autosampler installed. You put a sample in position 1 and make the five injections from the same vial. However, this is not possible when the headspace sampler is the injection source. It should be possible to set up a headspace sequence of one blank followed by 5 samples in order to do RTL calibrations. In headspace, you normally inject a sample only one time. So you need to run five different samples for a single RTL calibration.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Quick Sequence Generator should be updated to include long file names
Problem:
In EnviroQuant, the quick sequence generator does not accept method or data file names longer than 8 characters and you cannot have spaces in the name.
Temporary Solution:
n/a
Fix Information:
Sequence Fields has been updated to support long file names. G1701EA E.01.00 release .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Use Chinese as Install Lang on PC with English local setting; bad msconfig.net
Problem:
Using a PC with English as a Local Settings but installing a different language or the reverse is possible. However, the ChemStation Software package expects the PC operational language and Windows Operating system to be matched. It is possible to get configuration issues because of the mix language sets being used.
Temporary Solution:
Windows Operating system, Local Language Settings and MSD Productvity ChemStation software packages should all be matched, not mixed.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
?invalid macros/commands specified in pre/postrun macro are not flagged
Problem:
PrePost macro notifications. This is a case where an invalid macro/command specified doesn?t put a PRINTED MESSAGE on the message line that the macro/command was ?invalid?. It doesn?t do anything bad, also doesn?t log it anywhere.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Required C++ files are not installed: msvcr70.dll and msvcp70.dll; Mustang fails
Problem:
MSD Productivity ChemStation Software does not fully register all of the 'dll's which are being used. It is possible when a third party software program is installed and removed that it could corrupted the functionality of the MSD Productivity ChemStation Software.
For example:
Symantec 9.0. Uninstall this version and on restart the ChemStation the user will be informed of missing files:
iprocsvr.exe:
msvcr70.dll;
msvcp70.dll.
Sometimes re-installing the MSD Productivity software package will work but other times the user may have to copy the files into the correct location
C:\Windows\system32\
no registration needed and then the MSD Productivity ChemStation will work.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Stated not to use the FID, but had to edit the configuration logic to start run
Problem:
Stated not to use the FID, but had to edit the configuration logic to start run The FIS was turned off but the system would not start because of the gas flow was not set. Had to go into the edit GC configuratin and turned the logic from False to True, then go back into the edit parameters and upload from the GC (if you do not do this then the run method will download the existing parameters and reverse the logic), save the method and then start the run. Not obvious on where to edit the parameters in the edit parameters
Temporary Solution:
Running with updated firmware on the GC A.01.06 or higher.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Dualtwr sequence on 7890 with sim/scan and GC signals
Problem:
A method set to run dual injection. Using sim/scan and also two GC signals (test plot). Made sure I went into Start Run, selected Dual and exited. Re-saved method. Setup the following sequence: Keyword DualTwr Rearsamp 6 f01.d Samp 7 f02.d RearSamp 8 f03.d Samp 9 f04.d F02.d and f04.d were placed in the data folder. F01.d and f03.d were placed in the data.sec folder. This was correct. F02.d and F04.d contained data.ms, datasim.ms, tst1a.ch and tst2a.ch. F01.d and f03.d contained datasim.ms, tst1a.ch and tst2a.ch. Reports only print for f01.d and f03.d and those reports only show tst1a and tst2a. While loading these data files in DA, they load and display the tst signals. I Could not load f02.d or f04.d, sequence log shows they are not valid data files. (refer to Workaround)
Temporary Solution:
in order to PROPERLY configure the system for DUAL SIGNAL data collection, it is REQUIRED that for GC mode, one FRONT and one REAR detector signal be specified in the method. For mixed MS/GC mode, the REAR or FRONT AND REAR detector signal(s) MUST be specified in the method. If no REAR signals are selected, there will be NO DATA in the REAR datafile and a RunMethod Error will be generated.
Fix Information:
Invalid file or corruption has been fixed in released version G1701EA E.02.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
unlinked/linked sequence in enviro gc only with more than 2 signals
Problem:
Created a sequence in EnviroQuant GC only mode. Used the Unlinked keyword. Specified a method that was set to dual injection and saving all four GC signals. When the sequence was run, it appropriately created data files in data and data.sec. However, only two GC signals were saved. This occured with linked mode also. While using the Run Method on that same method, all four GC signals were saved.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Data Analysis will freeze if opening a file which is being acquired
Problem:
Running the MSD ChemStation with GC only configured. While collecting data in instrument contor, and then in Data Analysis selecte Load Data File. This will cause the Data Analysis to freeze.
Temporary Solution:
The "Snapshot" feature was designed for MS datafile types not GC datafile types. One can view the GC data while it is being acquired via instrument control but can not edit or process the data until acquisition has been completed on that file.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
eMethods CD page does not advise limitation of mixed GC migration
Problem:
CD eMethods page does not advise that this is not available or working for 6890 to 7890 methods. eMethods works for 6890 to 6890 based systems(1)(2) eMethods works for 7890 to 7890 based systems(1)(2) (1) Front inlet to Front inlet or Rear inlet to Rear inlet. If going from front to rear or rear to front the source items will be blank. (2) Translating from 6890 to 7890 or 7890 to 6890 will not result in a true migration for the GC parameters. The method contains default parameters for each GC for initial use, if you are translating between GC types then these default parameters/conditions will be used.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890 ReadBarcode$() returns incorrect information - running sequence okay
Problem:
For 7890A GC Using the READBARCODE$() from the command line one can obtain the barcode value from the GC, but reading it from the samplelogtable could result in bad feedback. Using the READBARCODE$() for the 6890 works fine. In both cases, the reading of the actual barcode from the sample works during the running of the sequence.
Temporary Solution:
English returns a blank space in the sequence table. User can enter correct barcodes in these cells and the functions work correctly (inject anyway and abort on mismatch). Only the Read Barcode button is not working.
Fix Information:
Fixed in release G1701EA E.02.00 SP2 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Batch Summary Report and long filenames
Problem:
The Batch Summary report does not accomodate long filenames. The formating of the report will change depending upon the length of the filename being used. Some of the fields may appear as if the names have been truncated or overlapping.
Temporary Solution:
Keeping the file names to the traditional 8x3 format (abcdefgh.adc) will fully appear. The system does support long filenames with limited lengths for some applications.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Cannot append a batch with a long pathname
Problem:
Editing the sample log table and using the keyword Append as the last line. In the keyword field, entered the full pathname and the name of the batch. If the pathname is too long (approximately 50 characters). When I tried to run the sequence, the batch was never appended because it could not find it.\amp.s
Temporary Solution:
Please refer to the readmems file under \msdchem for the limitation of the number of characters.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Run time error '91':object variable or with block variable not set.
Problem:
Steps to reproduce this error 1.Start EnviroForms and open FEB0398.ERM and load the VOA_FEB_3_1998 Sample list 2.Select Edit Samples/New Sample and select slw001.d or slw014.d. An Error message box comes up saying "An error occured while reading C:\envdemo\voadata\slwv001.d\quant.csv. Regenerate the csv file and try again" Click OK and another message body comes up with Run Time Error '91':Object variable or with block variable not set". Click on End button and error message box comes up with a message "Execution of this application has stopped due to the run time error" and the system shut down.
Temporary Solution:
If the database has not been updated correctly, this error message will occur.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Injection Volumn Does Not Migrate Correctly
Problem:
If your 6890 method specifies and injection volume of 5.0 ml (for example), when it migrates to the 7890, the method printout shows it as .5 ml, and because the software does not have .5 ml as an option, it displays .2 ml.
Temporary Solution:
ALS parameters are not automatically updated and prompt user with a warning.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
HS will not automatically reconnect at startup: ActiveX Component can't create..
Problem:
D.03.00 or E.01.00 with HS A.01.06, any instrument or HS type. Configure a Headspace in HS Configuration. Connection is made. Save method. Close and reopen the online session. HS fails to connect, generating a pop-up that often hides behind the UI, demanding to be OK'd: 'frmHSpace.LoadConfig Couldn?t create Headspace driver ActiveX component can?t create object' Once OK'd, the headspace will re-connect only by selecting the OK button on HS Configuration. HS Restart and HS Reconnect do not work to reconnect, not instrument-specific. This is a relog of HS PVCS 942, (G2293AA
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Page Setup Invalidating custom reports templates
Problem:
In an existing custom reports template, select file/page setup and check fit to page. Print the template, save the template to a new name, check all options and try to edit the template. You may get Invalid File.
Temporary Solution:
n/a
Fix Information:
Problem tracked down to particular printer DRIVER being used. LaserJet4 driver will not show this problem. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
JPN: Hang up error occur with Long file name method at method resoutin
Problem:
Occurs on Japanese Build config 6890-5975 (does not show up on 7890-5975) 1) save a method as long file name. under msdchem\1\method 123456789a123456789b123456789c123456789d.M (the length of it is 40 char except .M) 2) change something GC parameter to happen Method resolution. ex) change column connection of detector; Front -> MSD 3) reload current long file name method 4) select "NO" when you asked "save the method?" 5) method resolution occur for loading long file name method. 6) confirm GC parameter, then press OK. 7) hang up occur.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890: Barcode Reader Displaying 8 of a 9-digit Barcode in Sample Log Table
Problem:
In the sample log table, using the Expected Barcode field. Highlight a field and placed a vial in the barcode reader. Then select the Read Barcode button. The barcode reader spins and placed an 8-digit number in the exp. barcode field, cutting off the last digit. So 000000033 was displayed as 00000003.
Temporary Solution:
on the 7890, you can specify (In EDIT GC Configuration) that your barcode is 3or9, 2of5, UPC and/or enable checksum. I recommend that IF YOU ARE USING Agilent's standard barcode labels, that you check ONLY 3of9. When you select CHECKSUM, the last digit is interpretted as a checksum
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
LOC: custom report; compound name become garbage/corrupted
Problem:
This issue is seen on the Japanese localize system, could also be an issue on the Chinese systems. User will see garbage/corrupted information in the custom report depending upon the type of character type is used for the custome report template. 1) load va002.d 2) load va01.M (all coumpound names in quant DB are 2 byte characters) 3) start custom report 4) select va0.CRT 5) One will corrupted strings after 27 compounds 6)load va03.M(attached, all compound names are 1byte characters) 7) repeat 3)-4), you also see corrupt string, too. 8) load va02.M(number is 1 byte.(1,2-) 9) repeat 3)-4, but this time change the character type for the custom report header,it has no problem.
Temporary Solution:
Using 1byte katakana for header part of custom report template. 1byte?katakana of compound name become garbage/corrupt string. (Hankaku-katakana is 1 byte katakana) (Zenkaku-katakana is 2 byte katakana) For Compound names in Custom Reports we MUST use Zenkaku Katakana characters. Or Please use Zenkaku-katakana as compound name. Compound name become garbage/corrupt strings in custom report if you use Hankaku-katakana as compound name.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Instrument Control and Calibration shutdown
Problem:
Vista systems using power save options. Frequently leaving the MSD ChemStation idle and having the PC set with power save options, onc can get an Instrument Control and Calibration shutdown. inWhen looking the logbook, the following error: "Could not get control of 7890 GC; already controlled by SWEENEYVISTA/msinsctl.exe" SweeneyVista is the system that I see the error.
Temporary Solution:
This was a function of power setting. Turn off the power save options and/or log out of Instrument Control while not using the instrument.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Cannot Load 1701AA.crt and .crd in Custom Reports
Problem:
Trying to load G1701AA.crt and G1701AA.crd in Custom Reports, one will get an invalid file or an error has occurred. These files are not the correct TYPE for this version of Custom Reports.
Temporary Solution:
If one saves this file as an Excel95 type, it loads, but the links are sufficiently OLD that they will not migrate. Files need to be recreated due to the age of them.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
6890->7890 method convet
Problem:
Testing 6890 -> 7890 method conversion on GCMSD ChemStataion, 1) create a Split methods on 6890-5973 system. (6890; FR inlet is S/S, FR detactor is FID) Verify column connected; IN is Front. OUT is vacuum. 2) open the 6890 method on 7890-5975 system. (7890; FR inlet is S/S, FR detactor is FID) Verify column connected; IN is Front. OUT is vacuum. Some parameters are not transfer to 7890 correctly. Inlet; Total Flow, Split ratio & Split Flow Column; Control mode
Temporary Solution:
If a system was using a method from a system with a 6890-MSD prior to G1701EA then the converter will translate the method. If a system was using a method from a system with a 6890-MSD built on a G1701EA platform then this will introduce problems, methods on the G1701EA has default parameters for the 6890 and 7890 built into the methods, while methods prior to this did not. Will be easier to print out the 6890 method and update the 7890 via the GC keypad or ChemStation manually.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Selecting GC Edit Param button before sequence run starts crashes sequence
Problem:
While running a sequence and selecting the Edit GC Parameters button in between sample runs (before the ALS started to move). When selecting Cancel from Edit GC Parameters, the sequence crashed with Fatal seqeunce error detected. During the reproduction of this; it only seems to occur before the run starts. To continue the sequence, reload the method and resume.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Custom Report not printed
Problem:
Configured a MS only instrument in Drug Analysis mode,
Create a custom report and save it.
Start Instrument Control,
select "Edit Entire Method",
in "Select Report" panel,
select "Custom Report",
save the method and run method,
after message line display "Run method completed", no custom report is print out.
Temporary Solution:
If custom report needs to be run, reprocess the data in another quantiation mode (Enhanced)
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Opening Edit GC Config panel immediately downloads params to GC
Problem:
In GC Edit Configuration, all the barcode options were turned on and selected Ok. The params downloaded to the GC. Then, from the GC, all of the values were turned off for the barcode. As soon as the Edit GC Config panel opened, the barcode options on the GC all turned on (the were still checked on the config panel). This will also occur for valves and other devices. Please refer to the Workaround for details. This is related to the 7890config.bin file under the instrument directory and under the method.
Temporary Solution:
edit GC configuration behaviour in gc/ms software: When you are running gc/ms software, the software is in control of the configuration. When you are not running the software, the gc is responsible for its configuration. When the GC/MS system starts up, the configuration is read from the GC and the method, if necessary, is resolved. At this time, the SW and the instrument have the same configuration. When you EDIT CONFIGURATION, the software's version of the method is downloaded to the instrument. This ensure that the HW and SW configurations are the same before any editing occurs. At this point in time (aka Edit Configuration), the operator is "free" to change the configuration from the SW or from the HW. If the configuration is changed from the HW, it is neccessary to select the "GET GC Configuration" from the Connnection tab of the EDIT GC Configuration panel. In short, there are two times when the GC configuration should be changed, whenever the Chemstation is not running OR when in the EDIT GC Configuration panel is active.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Can't Run Seq After Stopping during Prerun but before Vial is Returned.
Problem:
If you stop the run during PreRun BUT before the arm has taken the vial from the injector, you cannot rerun the sequence until you have shutdown and restarted Instrument Control. If you DO NOT SHUTDOWN AND RESTART Instrument Control but try to reload the sequence and rerun it, it sits in Prerun and does not move even though the GC is Ready.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Can't Run RTL with 7890 on Method Previously Locked with 6890
Problem:
Loaded a couple of different methods that were collected on a 6890. The method transfer seemed to occur. Now go to Acquire RTL Calibration, after selecting Yes to Overwrite the previous data, it just hung and no other panels appeared. If you select Abort, it will abort the process. If a previously loaded acquired RTL method that was run on a 7890, the other panels appear and the calibration starts.
Temporary Solution:
This is related to a ?lock? problem when the method 6890 to 7890 converter (mth6890to7890 command) is executed. The RTLOCK folder in the method is locked to Instrument Control (the parent application), and it cannot be deleted. Restarting the ChemStation is an effective work around.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890:Vista(CN) w/o BCR installed: Read Barcode aborts software; MS Inst Control
Problem:
Vista CHN with 7890 that does not have a barcode reader installed. Select to Edit sequence table. The select first button on the left lower edge of dialog (Read Barcode). This invokes an MS Instr Control & Calibration crash, which when OK'd, causes the entire software to disappear with processes left running. Did not happen on the same system with a 7890 that had a tray/BCR installed, nor did it happen on a 6890 that did not have a BCR, nor did it happen on a 7890/6890 on XP, nor did it happen in English Vista on a 7890 with or without a BCR.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Network communication is lost when PC Sleep is ON.
Problem:
Communication between PC and instrument is lost when Power management is ON. On new and existing PCs, make sure "Set Sleep = never" Over night sequences WILL ALWAYS fail if the PC, sleep=ON.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
ChemStation is closed automatically at the end of Vent.
Problem:
There has been a design change in the Vent cycle program compared to the previous ChemStation revisions. The ChemStation will be terminated at the end of the vent cycle. "ChemStation is closed" at the end of the cycle is normal behaviour.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Cannot connect to GC's on updated PC: 'Attempted to read or write protected mem'
Problem:
On an XP system with currect and up-to-date critical Windows updates, which installs MS .NET 2.0 SP1, online sessions of 7890 GC's fail to connect at initialization. Instruments can be pinged successfully. The following error generates: '--------------------------- GC Error...going offline --------------------------- Attempted to read or write protected memory. This is often an indication that other memory is corrupt. --------------------------- OK --------------------------- OK this and it is followed by: 'MS Instrument Control and Calibration: MS Instrument Control and Calibration has encountered a problem and needs to close...' Software then disappears. Connections to 6890 also fail but simply say 'Cannot bring up GC', then MS Instr, control and Calib crash
Temporary Solution:
NET 2.0 SP1 is not supported, uninstall NET 2.0 SP1 and reload the MSD Productivity ChemStation software package and it will reinstall NET 2.0.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
HS w/Proceed handshake does not complete DA when GC not ready; software freezes
Problem:
Create a short HS method and let the GC go into an unresolvable Not Ready state (like a pressure shutdown). Run Method. The HS does its entire cycle correctly and the GC goes into a 'run', indicated by the Run light on the keypad. However, the HS Job Log never checks the 'Analyzed' checkbox. Sequence Cancels, does not Complete. Floating window shows endlessly 'GC Acquisition: Waiting for GC ready...' The software freezes. Abort is inactive. Software must be terminated in task manager. Data Directory reveals that no 'acqmeth.txt' or 'GC.ini' files were created. This did not happen in ChemStation. The Job Log completed and there was no lockup. All relevant files were created, including .ch.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
7890: Can program PCM flow/pressure channel from ChemStation but not keypad
Problem:
Using a PCM module it was discovered that only the aux channel can be programmed from the GC keypad. Channel 1 (pressure/flow controlled) cannot be programmed from the GC keypad, but it can be programmed using MSD Productivity ChemStation Software.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
Get "Host System Not Ready" message
Problem:
Sometimes when starting a run, MSD ChemStation says "Waiting for GC Ready" and the GC Status window says "Host system not ready." The system sits in this state and does not make an injection. Occasionally the system will times out, but there's no indication that this is causing my problem. This is expected behavior. You typically have to go to the keyboard of the GC to determine what else is not ready.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
JPN: HiVac value is always OFF on tune report/manual tune panel
Problem:
The correct HiVac value is being displayed on MS monitor icon on Instrument Control but HiVacuum on Manual tune panel is always off. also, Hivac is off in Atune report.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
CHS-JPN: Layout problem in "Edit Compound" under Calibration
Problem:
From Data Analysis Click on Calibrate and then select Edit Compounds While in the Edit Compounds panel, select "Calibation" tab. There is a layout issue with this page. This problem occurs on both the Chinese and Japanese versions.
Temporary Solution:
Please contact your local call center representative. There is a point patch which is available. Please refer to PVCS entry number 826.
Fix Information:
G1701EA E.02.00 SP1 has the fixed included within the build. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: None
One-line Description:
MSD exhibits a High Vac Pump Not Ready (MS fault bit 7) during pumpdown while connected to MSD ChemStation
Problem:
MSD exhibits High Vac Pump Not Ready (MSD Fault Status bit 7 or MS Status Error Number 128 (2^7) hex 80) during pumpdown while the MSD ChemStation is connecting to MSD. Other than this error message, there appears to be no problem with the vacuum system. This problem occurs intermittently and it is dependent upon the type of pumping system being used. MS fault bit 7 stays latched so the MSD appears to not be ready even though it is with firmware version 5.02.04 on the MS. The software version is G1701EA E.02.00. There are no poblems if the communication to the ChemStation is initiated AFTER the MSD has completed its pumpdown cycle. But if the communication to the ChemStation is initiated BEFORE the MSD is done with its pumpdown cycle, then the MSD Fault Status bit 7 will be locked. You will notice that the MSD will come ready and the setpoint temperatures will be downloaded when the MSD is ready. If this is a true error message then the setpoint temperatures would not have been downloaded.
Temporary Solution:
To clear the MSD Fault Status bit 7 error message, choose one option below: Option 1: MSON --> on the command line followed by MSOFF --> on the command line Option 2: This problem occurs intermittently and the fix (workaround) is to power cycling the MSD to clear this error. A point patch (msinsctl.mac and chkflt.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\MSexe, rename the existing files from:
msinsctl.mac to msinsctl-orig.mac
chkflt.mac to chkfltl-orig.mac
2. Copy the new files to the directory C:\msdchem\MSexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Parametric Retrieval
One-line Description:
Help is not available from Chemical Structure Options window in Parametric Retrieval Mode
Problem:
After you perform parametric retrieval and select Structures > Set Structure Parameters, the Help button in the Chemical Structure Options window does not display the online Help from MSD ChemStation. Instead, it opens up Microsoft Windows Help and Support.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Parametric Retrieval
One-line Description:
Wrong Japanese translation for "Set Parameters" under Parametric Retrieval menu in E.02.01
Problem:
In the Japanese version of MSD Productivity ChemStation E.02.01, when you go to View > Parametric Retrieval and then select Retrieve menu, the first submenu shown there is incorrectly translated as "Set Integration Parameter" or 積分条件設定. The correct translation is Set Parameters" or パラメータの設定.
Temporary Solution:
Although the translation is incorrect, selecting the first submenu "Set Integration Parameter" 積分条件設定 lets you to "Set Parameters" or パラメータの設定. The wrong translation has been corrected in MSD Productivity ChemStation E.02.02
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Parametric Retrieval
One-line Description:
Cannot cancel out of Select Database Name window in Parametric Retrieval
Problem:
In Parametric Retrieval, select Library-Subset Library and click Search. In the Edit PBM Library panel, select Create Library, which brings up the Select Database Name window. If you click the Cancel button, an error "You supplied a blank library name" occurs and you will be brought back to the same window again.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Quantitation Enhanced
One-line Description:
EASYID - wrong retention times send to calibration table
Problem:
The wrong retention time for the selected compound is send to the calibration table when using EASYID as follows: - open EASYID - select a peak ==> when the window on your screen contain more than one peak the following will happen - click on Integrate ? Integrate - click on Integrate ? Save Compound Specific integration parameters - click on the EXIT button in the QUICK EASYID window - the retention tim eof the peak in the calibration table is that of the first peak in the chromatogram on your screen, NOT as defined in T0 and T1; see macro exit in startup.mac
Temporary Solution:
In the macro easy_int_int from startup.mac
name easy_int_int ! integrate
if userteint = 1
rteint r2
Else
!integrate r2 !commented out 16 dec 2005
integrate r2,T0:T1 !modified 16 dec 2005
endif
refresh 6
return
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Quantitation Enhanced
One-line Description:
unexpected Program Termination occure when update Calibration
Problem:
verify it on E.01.00 ENG & JPN
1. load SIM.M(it is 5 level QuantDB)
2. load 070607_D\3.D
2. Select Calibrate/Clear/Clear All Compounds
3. Select OK for "Clear compound info & restore defalt?"
4. Select Calibrate/Set up Quantitation
5. Quant Set up for only 1st peak (10.29 min)
6. Select NO for "File has previously been quantitated.Requantitate now?"
7. Select Add Level on Update Calibration panel
compound conc ; 10
Level ID; 1
8. Unexpected Program Termination error occurs.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Quantitation Enhanced
One-line Description:
Imported AMDIS quant is 1/10 the concentration of ChemStation quant value
Problem:
Using MSD Productivitiy ChemStation E.02.01 with DRS A.04.00, when you import AMDIS results into QEdit, you see that the AMDIS results are 1/10 the ChemStation quant value.
Temporary Solution:
A point patch (casmatch.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msmacros, rename the existing file from casmatch.mac to casmatch-orig.mac
2. Copy the new file to the directory C:\msdchem\msmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Quantitation Enhanced
One-line Description:
Method with Quant Database saved in G1701EA E.02.01 cannot be used in E.02.00 SP2 and earlier
Problem:
Due to support of longer compound names in the Quant Database (QDB), a method with a QDB saved in G1701EA E.02.01 cannot be used in revision E.02.00 SP2 and earlier. This is true for QDB originated in the prior software revision.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Quantitation Enhanced
One-line Description:
Compounds “not detected” get wrong indicator for SIM or SCAN signal
Problem:
In quant report, compounds that are not detected (NP) are assigned with the wrong bracket for indicating whether the signal is from SIM or SCAN.
Temporary Solution:
A point patch (epa.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msmacros, rename the existing file from epa.mac to epa-orig.mac
2. Copy the new file to the directory C:\msdchem\msmacros .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Quantitation Enhanced
One-line Description:
Qlast update in Quant report does not match calib time stamp in method
Problem:
When running a sequence and samples being quantitated, full method or reprocess only, the qlast update on the Quant report does not match the calibration time stamp in the method.
Temporary Solution:
A point patch (envdesq.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from envdesq.mac to envdesq-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Quantitation Enhanced
One-line Description:
Decimal places for Coef of Det (r^2) in the Calibration tab and the calibration curve printout do not match
Problem:
The Coef of Det (r^2) is shown with 6 decimal places in the Edit Compounds > Calibration tab, but only 3 decimal places in the calibration curve printout.
Temporary Solution:
n/a
Fix Information:
The issue is resolved in G1701 E.02.02 SP1. The Coef of Det (r^2) is shown with 3 decimal places in both the Calibration tab and the calibration curve printout. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Quantitation Enhanced
One-line Description:
Quick Levels Update of multiple files does not average
Problem:
In E.02.02 SP1 and earlier, by design Quick Levels Update will always and only perform a replace action. So when you perform Quick Levels Update on an existing and select Multiple Data Files/Level, the result is not an average response from the multiple data files, but instead a response from the first level.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2. The Quick Levels Update now averages responses from the multiple data files.
Keyword: Quantitation Enhanced
One-line Description:
Quant time stamp changes to PC time upon generating quant report
Problem:
The quant time changes to the PC time even though the data file was not requantitated, just generated.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Quantitation Enhanced
One-line Description:
Wanted Coefficient of Det (R^2) to have at least six decimal places when Print Calibration Curve
Problem:
By default, the Coefficient of Det (R^2) shows only three decimals on the Calibration Curve printout. Enhancement request is made for R^2 to show at least six dedimal places.
Temporary Solution:
n/a
Fix Information:
In G1701EA E.02.02 SP2 Data Analysis, the user can customize the number of decimal places for R^2 by typing in the command line R2DECIMAL x (where x is any positive value representing the number of decimal places) and click press Enter on the keyboard. This number of decimal places will be stored for future use.
Keyword: Sequencing
One-line Description:
print sequence in brief format misses Sample Name and Misc Info
Problem:
When printing out a sequence in brief format using short file names, Misc Info is not reported. According to header it should be reported. When using long file names and brief report, the Sample Name and Misc Info is missing.
Temporary Solution:
'Repaired' for customer as follows in msexe\ictopcom.mac ShortSeq macro:
! added for formating
lastprint$=""
local AO_SNMI$ !pW 16dec05 added SNMI=Sample Name + Misc Inform
AO_SNMI$ = _DataName$ + " " + _MiscInfo$ !pW 16dec05 added
a = Len(AO_SNMI$) !pW 16dec05 added modified line
!a = Len(_DataName$) !pW 16dec05 commented out
if (a >29)
a = 29
endif
if (a > 0)
!print using i1$,_seqline,typ$,_ALSbottle,df$,mf$,_DataName$[1:a] !pW 16dec05 commented out
print using i1$,_seqline,typ$,_ALSbottle,df$,mf$,AO_SNMI$[1:a]
!dn$=_DataName$[1:a] !pW 16dec05 commented out
dn$=AO_SNMI$[1:a] !pW 16dec05 added modified line
else
!print using i1$,_seqline,typ$,_ALSbottle,df$,mf$,_DataName$ !pW 16dec05 commented out
print using i1$,_seqline,typ$,_ALSbottle,df$,mf$,AO_SNMI$
!dn$=_dataname$ !pW 16dec05 commented out
dn$=AO_SNMI$ !pW 16dec05 added modified line
endif
local f$
f$=""
PrintBriefLogLine fn,df$,mf$,typ$,f$,dn$ ! in top.mac
In macro PrintBriefLogLine:
!prints brief format seqlog
name PrintBriefLogLine
parameter fn default 1,df$ default _datafile$,mf$ default _methfile$,typ$ default "Sample",f$ default " ",dn$ default _dataname$
local i1$,i2$,j1$,j2$
i1$ = "###) 11% ###% 8% 8% 45%" ! format for normal entries
j1$ = "###) 11% ### %" ! format for normal LFN entries
j2$ = " 11% %" ! format for normal LFN Continued entries
i2$ = "###) 11% ### %" ! format for acq errors
if ByteLen(df$)<=8 and ByteLen(mf$)<=8
print #fn , lastprint$
else
!print using j1$,_seqline,typ$,_ALSbottle,f$,dn$ !pW 16dec05 commented out
print using j1$,_seqline,typ$,_ALSbottle,dn$ !pW 16dec05 modified line
print #fn , lastprint$
print using j2$,_$(19495," Datafile "), df$
print #fn , lastprint$
print using j2$,_$(19496," Method "), mf$
print #fn , lastprint$
endif
return
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Sequence hangs when using keyword command printsequencelog=1
Problem:
When using the keyword command printsequencelog=1 in a sequence, the sequence will ask the user how to print out the sequence and the software will hang hereafter.
Temporary Solution:
Use PrintSeqLog as post-seq Macro for Instrument Control.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
?Can't open file damethodprint.txt? by printing Method
Problem:
The attached is the logging file for it. 1. logging 1,?c:\yuri03.log?,1,1,1,1,1 2. Execute Method/Print Method/ Detailed Data Analysis Parameter 3.An error message appear. Can?t open ?damethodprint.txt. 4.logging 0 I noticed that ?data analysis icon? did not run when the error occured.Also I couldn?t create any Data analysis reports (Area % report, Library report, Quant Report etc) In Instrument Control view. (run method with only Data Analysis). Because Data analysis icon did not run.
Temporary Solution:
Reboot ChemStation, it is possible during the opening and closing of files, the user could have closed the file by error before the final inialization which could lockup the system.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Sequencing keyword seedname gives error stops sequence
Problem:
Use of the keyword seedname in the sequence table causes a failure on the first sample. Error is Cannot assign or remove reserved variable: _DataFile$
Temporary Solution:
Instead of using the SEEDNAME, one can use the "File Column and Increment " of the sample log table while entering in the datafile names.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
onlline GC signal disappears
Problem:
The customer has setup a screen for a FID online signal. This screen disappears if the method is reloaded.
Temporary Solution:
n/a
Fix Information:
Resolved in G1701EA E.01.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Seq: Allow Cell column width be changed with mouse action
Problem:
Provide the ability to change the Sample Log Table's cell column width by using the mouse to pull the cell width wider or narrower (like MS Excel).
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Simulated Sequence report
Problem:
Using Simulated Sequence. When using method name and/or data file name longer then 8 characters, the entry for the row is wrapped round to the second line. This was the same with previous GCMS Chemstation versions. This is a function of the 8x3 file format and a limitation to the page layout.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Edit Sequence fails with error mstopcmd.dll with Bad Row = 9000
Problem:
Append sequences which would exceed 9000 sequences lines in total . Next, edit the sequence table and try to modify line number 9000, you will get an error mstopcmd.dll with Bad Row = 9000
Temporary Solution:
The design is for 9000 rows. This number was chosen based on the CTC PAL sampler.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
More than 8 characters in SLT column causes formatting issues in printing seq brief format
Problem:
If there are more than 8 characters in a column in the Sample Log Table (SLT), when you perform Sequence > Print Sequence > Brief Format, the field with more than 8 characters is printed in the next row, instead of on the same row as the sample line.
Temporary Solution:
Limit the column in SLT to 8 characters or less. If there are more than 8 characters in any SLT column, choose "Full Format" when printing the sequence.
Fix Information:
The Full Format sequence printout provides a different format where each sequence line and its associated column headers (i.e. Type, Vial, Method, and Datafile) are presented in a section, clearly separated from the next sequence line's information. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Cannot append lines to Sample Log Table while first line or last line of sequence is being run
Problem:
G1701EA E.02.02 with Headspace Sampler does not allow you to append lines to Sample Log Table while first line or last line of sequence is being run.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
CTC-PAL sample overlap is not working if using more than one tray in sequence
Problem:
Sample overlap is not working in sequence using the same method but with vials from three different CTC-PAL trays. Sample overlap is working properly in sequence using the same method with vials all from the same tray.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword: Sequencing
One-line Description:
Sequence stops due to "Trace Plot - LineTo Failed" error
Problem:
On Windows XP SP3, sequence stops due to "Trace Plot - LineTo Failed" error. Error occurs intermittently and is not always reproducible.
Temporary Solution:
Recommend using the following display properties: Themes: Modified Theme Desktop: Agilent_2 Screen Saver: None or Blank Power Options: Home/Office Desk, Turn off hard disks = Never, System standby = Never Appearance: Windows XP style
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Priority button on 7697 Headspace Sampler is not supported in G1701EA E.02.02
Problem:
7697 Headspace Sampler (HS) supports 111 vials. However, the vial positions 109, 110 and 111 are not not supported as priority samples in G1701EA E.02.02.
Temporary Solution:
To perform priority samples, you must pause the sequence and wait for the current run to complete before you can edit the Sample Log Table to add the priority samples in the next available lines and then continue with the sequence.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Headspace Status Panel May Disappear Without Being Prompted
Problem:
The headspace status panel may disappear without being prompted.
Temporary Solution:
After the sequence completes, reselect the headspace status.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Cannot run 1-line sequence
Problem:
Instrument Control crashes when trying to run a 1 line sequence.
Temporary Solution:
Run sequence with more than two lines.
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Can Not Insert or Append Vial With Sequence Table During the First Run of the Sequence
Problem:
It is not possible to insert or append vial in the sequence table during the first run of a sequence. Sequence updates are only processed at the end of a run.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword: Sequencing
One-line Description:
CTC-PAL sequence cannot run due to error "Vial 98 is out of range 1-32"
Problem:
If the CTC-PAL Tray 1 is mapped as 32 vials (VT32-20) and Tray 2 as 98 vials (VT98), the sequence cannot start and error message "Vial 98 is out of range 1-32" appears. You can workaround this error by mapping Tray 1 as VT98 and Tray 2 as VT32-20.
Temporary Solution:
A point patch (simseq.mac) is available as a temporary fix.
Fix Information:
To install the point patch:
1. In the directory C:\msdchem\msexe, rename the existing file from simseq.mac to simseq-orig.mac
2. Copy the new file to the directory C:\msdchem\msexe .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Sequencing
One-line Description:
Actual barcode information is not being applied to report
Problem:
The actual barcode is not being displayed in Actual Barcode field in the Data File Information (fileinfo.txt), even though prior to running sequence with 7697 Headspace or PAL Sampler, the Read Barcode button was selected to enter the barcodes into the expected barcode field in the Sequence table.
Temporary Solution:
n/a
Fix Information:
n/a
Keyword: Sequencing
One-line Description:
Sequence import from CSV file gets wrong date modified
Problem:
When you import sequence information from CSV file, the new sequence file should be automatically named as YYYY_MMM_DD_hhmm.S, based on the date and time of import. However, the new sequence file has the wrong "date modified" in Windows Explorer. It gets the same "date modified" as "default.s" file that is in the same directory, msdchem\x\sequence.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Sequencing
One-line Description:
CTC Overlap timed option does not wait specified time
Problem:
When running a sequence with "CTC Overlap xx minutes after completion of CTC cycle" does not work. The overlap begins immediately after previous CTC cycle is finished, rather than wait xx minutes after completion of the CTC cycle before starting the second sample.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis G1701EA has entered the obsolescence phase of the Agilent Software Product Lifecycle and no further updates are planned
Keyword: Sequencing
One-line Description:
Cannot copy and paste selected characters within sequence table cell
Problem:
When editing a sequence table, only the entire cell can be copied and pasted, not selected characters within the cell.
Temporary Solution:
A point patch (mstopcmd.dll, mstopcmd-chs.dll, and mstopcmd-jpn.dll) is available as temporary fix in E.02.02 SP1.
Fix Information:
To install the point patch in E.02.02 SP1: 1. In the directory C:\msdchem\msexe, rename the existing files so you have backup copies of the original files 2. Copy the new files to the directory C:\msdchem\msexe This issue is resolved in G1701EA E.02.02 SP2. You can paste selected characters into new cell. However, if the new cell already has content, old content will be replaced by pasted content.
Keyword: Sequencing
One-line Description:
Warning message occurs after running dual injection sequence with GC only
Problem:
In Enhanced mode, after completion with four-line linked sequence (RearSamp, Samp, RearSamp, Samp) with dual injection method, the sequence log showed the following: "Warning: Linked Dual Channel operation ignores all 2nd_info except vial #. The STAGGER acquisition mode is preferred."
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2. The message has been simplified to "Warning: Linked Dual Channel operation ignores all RearSamp entries except vial #."
Keyword: Sequencing
One-line Description:
GC Status disappears after clicking Sequence Status bar
Problem:
n/a
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Sequencing
One-line Description:
Reprocessing the sequence will start Headspace Sampler
Problem:
When you reprocess sequence, the Headspace sampler (7697 or G1888) starts.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Sequencing
One-line Description:
Stagger sequence does not run
Problem:
Stagger sequence does not run on E.02.02 SP1, giving error duplicate vial number.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Sequencing
One-line Description:
Cannot enter any injection volume less than 1 µl if using a CTC-PAL sampler
Problem:
After entering 0.4 µl for the injection volume in the sequence log table, upon exiting and returning to the SLT, the injection volume is changed to 1.0 µl instead.
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.
Keyword: Tune
One-line Description:
MassGain and MassOffs can not changed/saved
Problem:
Within NCI tuning try to manual change the MassGain and MassOffs values in order to align the mass axis correctly. Saving those parameter works, but loading the saved tune file will show the old parameter back. Manual adjustment of the NCI tune looks like required since the tune algorithm does not properly adjust the mass axis.
Temporary Solution:
n/a
Fix Information:
Fixed in release version G1701EA E.02.00 .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Tune
One-line Description:
NCI Autotune report does not print out, just stack in the printer queue.
Problem:
After printing via File - Generate Report, the report is printed when tuning via Tune - CI Autotune. Probably some variable/ini file is set when printing via File - Generate Report.
Temporary Solution:
n/a
Fix Information:
.
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Tune
One-line Description:
Autotune report printout is cutoff on right side
Problem:
The Autotune report printout is cutoff on the right side if it is printed on Windows 7 PC with "HP LaserJet P3011/P3015 PCL6" printer driver. The last digit/character will be missing on the right side of the page.
Temporary Solution:
The solution is to use "HP Universal Printing PCL6" driver for the HP LaserJet P3015 printer. Please visit the HP website at http://welcome.hp.com/country/us/en/support.html to download the "HP Universal Print Driver for Windows PCL6" appropriate for your PC's Windows operating system. Once the driver is installed on the PC, you need to go to Start > Devices and Printers, right-click on the printer icon and select "Printer properties". Under the "Advanced" tab, select "HP Universal Printing PCL6" from the Driver pull-down menu and then click Apply.
Fix Information:
With the release of G1701EA E.02.02 SP1, the Agilent MSD Productivity ChemStation bundled PCs will come pre-loaded with the "HP Universal Printing PCL6" driver. .
.
G1701EA MSD Productivity ChemStation has been replaced by
G1701FA GCMSD MassHunter with MSD ChemStation DA
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MSD ChemStation Data Analysis
The G1701EA MSD Productivity ChemStation software has now been migrated to the MassHunter
Software platform. The new software package is G1701FA.
Old Software Product
G1701EA E.xx.xx MSD Productivity ChemStation
New Software Product
G1701FA F.01.00 GCMSD MassHunter with MSD ChemStation DA
For the G1701FA software product the user will now need to check the following SSB entries
depending upon the workflow.
MassHunter Data Acquisition Software --> GC/MS Acquisition Software
MassHunter Data Analysis
MassHunter Qualitative Analysis Software
MassHunter Quantitative Analysis Software
G1701FA MSD ChemStation Data Analysis
Keyword: Tune
One-line Description:
"BFB_Autotune" fails with unexpected variable or function name
Problem:
"BFB_Autotune" fails with unexpected variable or function name
Temporary Solution:
n/a
Fix Information:
This issue is resolved in G1701EA E.02.02 SP2.