Agilent Technologies Receives Award for Outstanding Customer Service for Second Straight Year

SANTA CLARA, Calif., March 17, 2016

Agilent Technologies Inc. (NYSE: A) today announced it has been recognized with the 2016 Reviewers' Choice Award for Customer Service from SelectScience, an independent, expert-led scientific review.

This is the second year in a row that SelectScience reviewers, which include scientists around the world, judged Agilent's customer service to be the best in the laboratory products industry.

"Our customers' opinions are our greatest measure of success," said Doug McDougall, vice president and general manager, Agilent CrossLab Services and Support Division. "It's an honor to have customers cast their vote for Agilent. Our focus is to continue to deliver the insights customers need to achieve even better outcomes in their labs. This award tells us our commitment to this mission is making a real difference for our customers."

Winners were announced last week at Pittcon 2016, the world's largest annual conference and exposition on laboratory science, in Atlanta.

About the Scientists' Choice Awards

SelectScience, an independent, expert-led scientific review resource for the worldwide scientific community, began the Scientists' Choice Awards in 2007 to enable scientists to voice their opinions on the best laboratory products. Once a year, SelectScience invites members to nominate their favorite products of the year in each category. For more information, visit

About Agilent Technologies

Agilent Technologies Inc. (NYSE: A), a global leader in life sciences, diagnostics and applied chemical markets, is the premier laboratory partner for a better world. Agilent works with customers in more than 100 countries, providing instruments, software, services and consumables for the entire laboratory workflow. The company generated revenues of $4.04 billion in fiscal 2015 and employs about 12,000 people worldwide. Information about Agilent is available

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Victoria Wadsworth-Hansen
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